Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Sr. Mgr., Marketing Operations position exists to provide application expertise for marketing workflow, corporate asset management, and data segmentation. This position provides leadership for ministry-wide Information Stewardship efforts and works with vendors to optimize systems and processes for internal clients.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Fast-paced office environment with frequently changing priorities and a high level of interruptions

KNOWLEDGE/EXPERIENCE:

• Bachelor’s Degree in Business-related major or equivalent experience
• 7-10 years of experience in marketing applications and marketing business processes
• 3-5 years of experience with Salesforce/Marketing Cloud
• Working knowledge of Focus on the Family’s mission, values, and objectives
• Working knowledge of entire creative and media production processes
• Computer proficiency in a variety of Microsoft Office Tools (Excel, Word, Access, PowerPoint, Visio, Project, and SharePoint)
• Knowledge of SQL databases, SQL database queries, and Crystal Reports software is desirable

SKILLS, ABILITIES, AND SPECIAL TALENTS/GIFTS:

• Client-focused
• Strong attention to detail
• Excellent organizational skills
• Ability to adjust quickly to meet a goal and/or changing circumstances (changed work schedules, customer needs, or strategic direction)
• Exceptional analytical ability with logical thought processes
• Can work well under time pressure, ability to manage numerous and sometimes conflicting objectives, projects, and/or activities at the same time
• Strong planning and time management skills
• Very good oral and written communication and facilitation skills
• Ability to work with limited supervision
• Ability to supervise, manage, and lead several direct reports
• Ability to lead and/or participate effectively on a team and work with other teams within the ministry
• Ability to work effectively at all levels of the organization, from individual contributor all the way to executive level
• Ability to manage projects effectively by establishing a learning environment and philosophy that facilitates successful outcomes
• Demonstrates a commitment to continually developing skills, competencies, and maturity
  Pay Range: $83,196 to $95,157/Yr

Application Materials Required: Cover Letter, Resume/CV

• Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

• Norton LifeLock ID Theft Coverage
• Legal Shield/ID Shield Coverage

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Develops and recommends marketing application strategy, direction, and solutions in partnership with the Executive Director, Constituent Services and the CMO
• Develops staff in their areas of focus, especially Salesforce and Marketing Cloud
• Works closely with other departments throughout the ministry, especially Marketing, Fundraising, and Publishing
• Partners with FOF IT Senior Management to define and implement systems database integrations
• Provides advanced client troubleshooting skills, and, if necessary, interfaces with FOF IT and applications technical services to solve technical problems (application failure, system errors reported by users, etc.)
• Manages vendor relationships
• Works with the analysts to design training strategies identify the best ways to deliver training