ABOUT THE ROLE

You are a practiced designer. It feels like you’ve been creating experiences all your life.
These days, you tend to call yourself a Product Designer, because it encompasses much of what you do (incorporating UI, UX, visual design, information architecture, and design strategy - none of which, alone, seems broad enough). You are a master at taking an abstract assembly of user needs and product requirements and driving to solutions with creativity and rigor, using software as your medium.
You think about things as systems - the parts necessarily come together to make a whole, and you want that whole to be as elegant, efficient, and delightful as possible. Sometimes you even find yourself thinking about the customer’s experience with a sales meeting or a piece of marketing content (because, after all, doesn’t the customer experience start before the customer touches the product?).

Example Potential Projects:

• Build out onboarding and configuration set-up wizard/experience for free trial users
• Review user behavior, competitors, customer interviews, etc to develop journey maps based on defined personas to educate us on new features and opportunities
• Wireframe, and design new features and update existing elements, partnering closely with product and engineering team (e.g. site navigation, new scorecard feature, etc.)

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Work closely with Product Managers to drive projects from high level wireframes and clickstreams through to prototypes and pixel perfect implementation.
• Drive design research studies when additional data is required to make good design decisions. This might range from performing quantitative data analysis to running a usability research study to conducting customer interviews.
• Participate in design reviews, including both presenting your work to teammates and stakeholders, as well as critiquing your teammates’ projects.
• Document designs to support engineering efforts. Work with engineers to see your designs through to delight users.
• Contribute to the development and maintenance of our product style guide and design system. This includes helping us drive our design system from “atoms” to “molecules”, and practicalizing the usage of the design system.