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Relationship Manager / Account manager at TerraPay
London, England, United Kingdom - Full Time
Skills Needed
Relationship Management, Revenue Generation, Account Planning, Customer Satisfaction, Performance Monitoring, Market Intelligence, Crm Utilisation, Communication Facilitation, Team Spirit, Detail Oriented, Flexibility, Ownership, Customer Centric, Relationship Builder
Specialization
Candidates should have 15+ years of experience in Payments, Fintech, or Financial Services, with a strong background in B2B enterprise sales. A university degree is preferred, along with CRM proficiency and a customer-centric approach.
Experience Required
Minimum 10 year(s)
Air Hygiene Supervisor at Marlowe Environmental Services
Chelmsford, England, United Kingdom - Full Time
Skills Needed
Systems Management
Qualification
Graduate
Bathroom Fitter at Essential Plumbing and Heating Ltd
Lingfield RH7, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Cleaner (part-time) at Embassy Cleaning Services Ltd
Bellshill G71, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Advanced Clinical Support Worker - Stroke at Oxford University Hospitals NHS Foundation Trust
Oxford OX3, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administrator - Talking Therapies at Cornwall Partnership NHS Foundation Trust
Victoria, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Access to a care certificate programme for our band 1-4 clinical staff
Qualification
Trade Certificate
Veterinary Referral Clinician - Diagnostic Imaging at Vets Now
Glasgow G3 7DA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Registered Children's Home Manager at Talent Fox Recruitment
Goole North DN14, , United Kingdom - Full Time
Skills Needed
Children
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Specialty Doctor - Orthodontics at Mid and South Essex NHS Foundation Trust
SOSS0, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Performance & Solutions Manager at Thames Water Utilites
Reading RG1 8DB, , United Kingdom - Full Time
Skills Needed
Health Insurance
Qualification
Graduate
Registered Children's Home Manager at ActiveSelect
Guildford GU2 9JX, , United Kingdom - Full Time
Skills Needed
Higher Education
Specialization
Management
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Principal/Senior Land Quality Consultant at Amentum
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Contaminated Land, Interpersonal Skills, Scheduling, Budgeting, Assessment Methodologies, Environmental Science, Remediation, Project Delivery, Health
Specialization
Engineering
Qualification
Graduate
Program Manager at Blue Yonder
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Architect at NECSWS
, England, United Kingdom - Full Time
Skills Needed
Technical Architecture, Proof Of Concepts, Non Functional Requirements, Technical Consultancy, Project Planning, Solution Design, Microsoft Windows, Active Directory, Hyper V, Vmware, Documentation, Customer Service, Itil, Scripting, Telephony, Microsoft Azure
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and be educated to HND/HNC level or possess relevant industry experience. Essential skills include technical design documentation, troubleshooting, and experience with Microsoft technologies.
Experience Required
Minimum 2 year(s)
BEAUTICIAN / MASSAGE THERAPIST at Magic Hands Beauty Salon
New Malden KT3 4AF, , United Kingdom - Full Time
Skills Needed
Sales Skills, Tinting
Qualification
Graduate
AI & Monetisation Strategy Lead at Currys
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administrator at Anchor
Wellingborough, England, United Kingdom - Full Time
Skills Needed
Management Skills, Microsoft Office
Qualification
Graduate
Pharmacy Technician / ACT at CrestPharmacy Poole
Poole BH15 4JQ, , United Kingdom - Full Time
Skills Needed
Vaccinations, Professional Services, Interpersonal Skills
Qualification
Graduate
Program Manager - EPDS at LabCorp
HP4, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Qualification
BSc
Team Lead at Rank Group
Wakefield, England, United Kingdom - Full Time
Skills Needed
Leadership Skills, Customer First Mindset, Team Engagement, Inspiration, Organizational Skills, Proactivity, Fast Paced Environment
Specialization
Strong leadership skills and a customer-first mindset are essential for this role. The ability to engage and inspire your team in a fast-paced environment is also required.
Relationship Manager / Account manager at TerraPay
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, Revenue Generation, Account Planning, Customer Satisfaction, Performance Monitoring, Market Intelligence, CRM Utilisation, Communication Facilitation, Team Spirit, Detail-Oriented, Flexibility, Ownership, Customer Centric, Relationship Builder

Industry

Financial Services

Description
Role overview: We are seeking a dynamic and relationship-driven Account / Relationship Manager – Sales to manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay’s suite of payment solutions. How you will create impact: The Relationship Manager will significantly impact TerraPay's growth and presence across the UK/Europe market through the following key responsibilities: Relationship Management Manage a portfolio of clients with overall accountability for your clients end to end lifecycle with TerraPay Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations Develop account plans to drive upsell, cross-sell, and renewal strategies Customer satisfaction & retention Build trusted relationships with key stakeholders across client organizations up to and including C Suite Act as the primary point of contact for client escalations, feedback, and strategic discussions Feedback and Strategy Adjustment: Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments. Communication Facilitation: Strengthening the connection between customers and TerraPay’s back-office services to streamline communication and resolve issues effectively. Performance Monitoring Track account performance metrics (volumes, revenue, margins) Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence Market Intelligence Stay updated on industry trends, competitor activities, and regulatory changes in the region Provide feedback to internal teams to influence product roadmap and go-to-market strategies Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities. CRM Utilisation: Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities. 15+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales. Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees –University Degree CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be! Flexibility & Ownership: You’re adaptable, self-motivated, and take full ownership of your tasks. Team Spirit: You thrive in a team environment and are open to change but can also handle working independently. Customer & Market Centric: You’ve got a strong grasp of customer needs, market dynamics, and industry requirements. Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Detail-Oriented: Your attention to detail is impeccable—nothing gets past you Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.
Responsibilities
The Relationship Manager will manage a portfolio of clients, ensuring their end-to-end lifecycle with TerraPay is successful. This role involves driving revenue growth, developing account plans, and building trusted relationships with key stakeholders.
Relationship Manager / Account manager at TerraPay
London, England, United Kingdom - Full Time
Skills Needed
Relationship Management, Revenue Generation, Account Planning, Customer Satisfaction, Performance Monitoring, Market Intelligence, Crm Utilisation, Communication Facilitation, Team Spirit, Detail Oriented, Flexibility, Ownership, Customer Centric, Relationship Builder
Specialization
Candidates should have 15+ years of experience in Payments, Fintech, or Financial Services, with a strong background in B2B enterprise sales. A university degree is preferred, along with CRM proficiency and a customer-centric approach.
Experience Required
Minimum 10 year(s)
Air Hygiene Supervisor at Marlowe Environmental Services
Chelmsford, England, United Kingdom - Full Time
Skills Needed
Systems Management
Qualification
Graduate
Bathroom Fitter at Essential Plumbing and Heating Ltd
Lingfield RH7, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Cleaner (part-time) at Embassy Cleaning Services Ltd
Bellshill G71, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Advanced Clinical Support Worker - Stroke at Oxford University Hospitals NHS Foundation Trust
Oxford OX3, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administrator - Talking Therapies at Cornwall Partnership NHS Foundation Trust
Victoria, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Access to a care certificate programme for our band 1-4 clinical staff
Qualification
Trade Certificate
Veterinary Referral Clinician - Diagnostic Imaging at Vets Now
Glasgow G3 7DA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Registered Children's Home Manager at Talent Fox Recruitment
Goole North DN14, , United Kingdom - Full Time
Skills Needed
Children
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Specialty Doctor - Orthodontics at Mid and South Essex NHS Foundation Trust
SOSS0, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Performance & Solutions Manager at Thames Water Utilites
Reading RG1 8DB, , United Kingdom - Full Time
Skills Needed
Health Insurance
Qualification
Graduate
Registered Children's Home Manager at ActiveSelect
Guildford GU2 9JX, , United Kingdom - Full Time
Skills Needed
Higher Education
Specialization
Management
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Principal/Senior Land Quality Consultant at Amentum
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Contaminated Land, Interpersonal Skills, Scheduling, Budgeting, Assessment Methodologies, Environmental Science, Remediation, Project Delivery, Health
Specialization
Engineering
Qualification
Graduate
Program Manager at Blue Yonder
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Architect at NECSWS
, England, United Kingdom - Full Time
Skills Needed
Technical Architecture, Proof Of Concepts, Non Functional Requirements, Technical Consultancy, Project Planning, Solution Design, Microsoft Windows, Active Directory, Hyper V, Vmware, Documentation, Customer Service, Itil, Scripting, Telephony, Microsoft Azure
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and be educated to HND/HNC level or possess relevant industry experience. Essential skills include technical design documentation, troubleshooting, and experience with Microsoft technologies.
Experience Required
Minimum 2 year(s)
BEAUTICIAN / MASSAGE THERAPIST at Magic Hands Beauty Salon
New Malden KT3 4AF, , United Kingdom - Full Time
Skills Needed
Sales Skills, Tinting
Qualification
Graduate
AI & Monetisation Strategy Lead at Currys
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administrator at Anchor
Wellingborough, England, United Kingdom - Full Time
Skills Needed
Management Skills, Microsoft Office
Qualification
Graduate
Pharmacy Technician / ACT at CrestPharmacy Poole
Poole BH15 4JQ, , United Kingdom - Full Time
Skills Needed
Vaccinations, Professional Services, Interpersonal Skills
Qualification
Graduate
Program Manager - EPDS at LabCorp
HP4, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Qualification
BSc
Team Lead at Rank Group
Wakefield, England, United Kingdom - Full Time
Skills Needed
Leadership Skills, Customer First Mindset, Team Engagement, Inspiration, Organizational Skills, Proactivity, Fast Paced Environment
Specialization
Strong leadership skills and a customer-first mindset are essential for this role. The ability to engage and inspire your team in a fast-paced environment is also required.
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