Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Jobs in United Kingdom

About 38390 results in (4) seconds Clear Filters

Jobs Search

About 38390 results in (4) seconds
Retail Customer Service at Entain
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations calmly.
Regulatory Data Team Leader at bet365
Manchester, England, United Kingdom - Full Time
Skills Needed
Regulatory Reporting, Software Engineering, Team Leadership, Database Development, Sql Server, T Sql, Bigquery, Googlesql, Cloud Architecture, Real Time Reporting, Agile Practices, Collaboration, Mentoring, Communication, Interpersonal Skills, Problem Solving
Specialization
Candidates should have experience leading geographically distributed software delivery teams and possess strong organizational skills to adapt to changing requirements. A background in technical databases or software engineering, along with excellent communication and interpersonal skills, is essential.
Experience Required
Minimum 5 year(s)
Regional Head of Food, Health & Safety at BaxterStorey
Milton Keynes, England, United Kingdom - Full Time
Skills Needed
Food Safety, Health And Safety, Incident Investigation, Risk Assessment, Performance Reporting, Change Management, Leadership, Coaching, Stakeholder Management, Compliance Standards, Continuous Improvement, Team Development, Safety Culture, Communication, Project Management, Digital Safety Systems
Specialization
Candidates should have a degree or postgraduate level qualification in food safety or health and safety, along with membership in a recognized professional body. Strong communication, leadership skills, and knowledge of relevant legislation are essential.
Experience Required
Minimum 5 year(s)
Accountant (R2R) - 6 Months Contract at Informa
Colchester, England, United Kingdom - Full Time
Skills Needed
Financial Analysis, Balance Sheet Reconciliations, Financial Reporting, Budgeting, Forecasting, Sap Fc, Acquisition Integration, Problem Solving, Wip Analysis, Product Costing, Intercompany Transactions, Tax Compliance, Ssc Processes, R2r Processes, Decision Making, Team Support
Specialization
Candidates must be qualified accountants (ACA, ACCA, or CIMA) with a good understanding of SSC processes and R2R best practices. The role requires the ability to manage deadlines and support junior team members.
Experience Required
Minimum 2 year(s)
Manufacturing Technician at RoslinCT
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Team Player, Strong Work Ethic, Practical Work, Organizational Skills, Instruction Following
Specialization
Candidates should have a National 5 (or equivalent) in English and Maths, with a science subject being beneficial. No prior experience in Life Sciences is required, but a willingness to learn and a strong work ethic are essential.
Surveyor - Windows & Doors at Beroma travel
Milton Keynes, England, United Kingdom - Full Time
Skills Needed
Surveying, Technical Surveys, Product Specifications, Communication, Building Regulations, Upvc Windows, Accuracy, Customer Service
Specialization
Candidates must have proven experience in the fenestration industry and a strong understanding of current UK Building Regulations. A methodical approach with excellent communication skills is essential.
Experience Required
Minimum 5 year(s)
Cover Artworker at Informa
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Artwork Preparation, Asset Management, Quality Control, Collaboration, File Organization, Internal Liaison, Deadline Management, Distribution, Research, Systems Management, Technical Expertise, Attention To Detail, Organizational Skills, Software Proficiency, Problem Solving, Communication Skills
Specialization
The ideal candidate should have technical expertise in artwork preparation and strong attention to detail. Excellent communication skills and the ability to manage schedules and deliver projects on time are also essential.
Static Mechanical Engineer at paretofm
London, England, United Kingdom - Full Time
Skills Needed
Mechanical Engineering, Electrical Plant, Building Services, Facilities Management, Water Treatment, Bms Monitoring, Emergency Lighting Repairs, Fire Alarm Systems, Pumps, Fcus, Ahus, Hvac Plant, Technical Faults, Sub Contractor Supervision, Acop L8 Awareness, Ipaf Training, Pasma Training
Specialization
Candidates should have Level 3 Electrical or Plumbing qualifications and a good understanding of mechanical and electrical plant. Prior experience in the Facilities Management sector is required, along with knowledge of ACOP L8.
Experience Required
Minimum 2 year(s)
Back End Engineer at RBS
London, England, United Kingdom - Full Time
Skills Needed
Java, Spring Boot, Micronaut, Kubernetes, Docker, Aws, Kafka, Event Sourcing, Software Engineering, Software Design, Database Design, Architecture, Technical Issues, Collaboration, Innovation, Clean Code
Specialization
A strong background in software engineering, software design, or database design is required, along with practical knowledge of Java and experience with Spring Boot or Micronaut. Familiarity with Kubernetes, Docker, AWS, and message-driven architectures is also necessary.
Experience Required
Minimum 2 year(s)
Supply Chain & Inventory Lead at CityFibre
Manchester, England, United Kingdom - Full Time
Skills Needed
Supply Chain Management, Inventory Management, Data Analysis, Forecasting, Planning, Optimization, Stakeholder Management, Supplier Relationship Management, Logistics Coordination, Erp Systems, Excel, Communication, Problem Solving, Attention To Detail, Operational Efficiency, Collaboration
Specialization
Candidates should have strong supply chain and inventory expertise, with the ability to lead forecasting, planning, and optimization. A data-savvy mindset and strong stakeholder management skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Christmas Customer Assistant - Food - Uddingston SF at MS
, , United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Team Player, Digital Capability, Adaptability, Product Knowledge, Sales Target Monitoring
Specialization
Candidates should be passionate about M&S Food products and be digitally confident. Flexibility and teamwork are crucial for adapting to the retail environment.
Senior Platform Engineer - Compute at Wise
London, England, United Kingdom - Full Time
Skills Needed
Golang, Api Development, Cloud Native Platforms, Aws, Kubernetes, Containerization, Orchestration, Automation, Infrastructure As Code, Ansible, Terraform, Linux, Debugging, Systems Engineering, Software Engineering, Scalability, Reliability
Specialization
Candidates should have experience in coding with GoLang and building cloud-native platforms, preferably on AWS. Familiarity with Kubernetes and automation tools is also desired, along with a proactive approach to problem-solving.
Experience Required
Minimum 5 year(s)
Customer Experience Manager, UK at Reserv
, , United Kingdom - Full Time
Skills Needed
Customer Experience, Claims Management, Process Improvement, Automation, People Leadership, Data Analysis, Communication, Stakeholder Management
Specialization
Proven experience in managing operations within an insurance call center environment is essential. Candidates should demonstrate strong leadership skills and the ability to implement process improvements.
Experience Required
Minimum 5 year(s)
CAREGiver (16hrs per week) at Home Instead Senior Care Etobicoke Mississauga
Guisborough, England, United Kingdom - Full Time
Skills Needed
Caregiving, Communication, Empathy, Time Management, Reliability, Teamwork, Flexibility, Problem Solving, Compassion, Organization, Patience, Attention To Detail, Interpersonal Skills, Adaptability, Customer Service, Training
Specialization
No prior experience is needed as full training is provided. A Full UK Driving Licence and access to a reliable vehicle are essential.
Consultant Property Lawyer at Eden Conveyancing
, Wales, United Kingdom - Full Time
Skills Needed
Client Service, Residential Conveyancing, Sale Transactions, Purchase Transactions, Remortgage Transactions, Transfers Of Equity, Freehold Transactions, Leasehold Transactions, Digital Technology, Compliance Processes, Case Management, Legal Admin Tasks, Technical Advice, Entrepreneurial Spirit, Autonomy, Flexibility
Specialization
Candidates must have 4+ years of post-qualified experience in residential conveyancing. A passion for client service and experience in various property transactions is essential.
Experience Required
Minimum 5 year(s)
Group FinCrime Platform Manager (Wise Platform) - Correspondent Services at Wise
London, England, United Kingdom - Full Time
Skills Needed
Financial Crime Compliance, Correspondent Banking, Aml, Cft, Risk Management, Data Analysis, Policy Development, Stakeholder Engagement, Incident Management, Regulatory Compliance, Analytical Skills, Communication Skills, Framework Development, Monitoring Processes, Governance Oversight, Root Cause Analysis
Specialization
Candidates should have 3-5 years of experience in financial crime compliance, particularly in correspondent banking. A bachelor's degree in law, finance, or a related area is required, with additional certifications being beneficial.
Experience Required
Minimum 2 year(s)
Estimators – Infrastructure – Midlands at Turner Townsend
Birmingham, England, United Kingdom - Full Time
Skills Needed
Estimating, Quantity Surveying, Data Analysis, Benchmarking, Cost Management, Project Management, Estimating Software, Commercial Intelligence, Estimating Assurance, Cost Plans, Estimating Support, Good Practice, Technical Expertise, Client Support, Programme Management, Infrastructure
Specialization
Candidates should be qualified to a high standard in Estimating or Quantity Surveying with proven relevant experience. Membership of a relevant professional body with chartered status or working towards it is also required.
Experience Required
Minimum 5 year(s)
Quality Control Supervisor - DADM (Data & Documentation) at RoslinCT
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Quality Control, Leadership, Gmp, Organizational Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Training, Risk Assessment, Documentation, Continuous Improvement, Technical Reporting, It Proficiency, Team Management, Process Validation, Quality Management System
Specialization
Candidates should have significant experience in a QC environment with proven leadership skills and a strong understanding of GMP. A relevant degree in life sciences or an equivalent professional qualification is required.
Experience Required
Minimum 5 year(s)
Trading Assistant - Local at Sainsbury's
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Flexibility, Physical Work, Product Knowledge, Initiative, Store Presentation, Digital Tools
Specialization
Candidates should be friendly, enthusiastic, and comfortable in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
RFM - Caretaker at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Health & Safety Awareness, Coshh Regulations, Maintenance, Repair, Customer Service, Teamwork, Communication, Initiative, Problem Solving, Attention To Detail
Specialization
Candidates should have awareness of health and safety issues and COSHH regulations. A DBS/Disclosure Check is required prior to starting in the role.
Retail Customer Service at Entain
, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem-Solving, Cash Handling, Teamwork, Self-Motivation, Empathy, Relationship Building

Industry

Entertainment Providers

Description
Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. Job Description Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom. Are you ready to launch a winning career? What you will do Deliver outstanding customer service. Always urging safer gambling. Take bets on a wide range of sports and events. Process customer transactions including cash handling. Help demonstrate our products & betting terminals to customers. Handle customer complaints or concerns with empathy and problem-solving skills. Work towards defined targets and goals. Maintain high shop standards. Open or close the shop as needed. Working patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 35 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. Qualifications You must be 18 years of age or over to work in one of our betting shops. Passion for delivering great customer service! Do you enjoy building strong relationships and can you communicate effectively? Self-motivated and proactive. Are you happy to work alone or as part of team? Ability to deal with challenging situations in a calm and professional manner. Additional Information At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: Optional overtime subject to availability. Pension Scheme and annual ShareSave. Discounts with hundreds of retailers through Entain Deals. Healthcare and wellbeing support. Development opportunities. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Responsibilities
Deliver outstanding customer service and handle customer transactions. Maintain high shop standards and encourage repeat custom.
Retail Customer Service at Entain
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations calmly.
Regulatory Data Team Leader at bet365
Manchester, England, United Kingdom - Full Time
Skills Needed
Regulatory Reporting, Software Engineering, Team Leadership, Database Development, Sql Server, T Sql, Bigquery, Googlesql, Cloud Architecture, Real Time Reporting, Agile Practices, Collaboration, Mentoring, Communication, Interpersonal Skills, Problem Solving
Specialization
Candidates should have experience leading geographically distributed software delivery teams and possess strong organizational skills to adapt to changing requirements. A background in technical databases or software engineering, along with excellent communication and interpersonal skills, is essential.
Experience Required
Minimum 5 year(s)
Regional Head of Food, Health & Safety at BaxterStorey
Milton Keynes, England, United Kingdom - Full Time
Skills Needed
Food Safety, Health And Safety, Incident Investigation, Risk Assessment, Performance Reporting, Change Management, Leadership, Coaching, Stakeholder Management, Compliance Standards, Continuous Improvement, Team Development, Safety Culture, Communication, Project Management, Digital Safety Systems
Specialization
Candidates should have a degree or postgraduate level qualification in food safety or health and safety, along with membership in a recognized professional body. Strong communication, leadership skills, and knowledge of relevant legislation are essential.
Experience Required
Minimum 5 year(s)
Accountant (R2R) - 6 Months Contract at Informa
Colchester, England, United Kingdom - Full Time
Skills Needed
Financial Analysis, Balance Sheet Reconciliations, Financial Reporting, Budgeting, Forecasting, Sap Fc, Acquisition Integration, Problem Solving, Wip Analysis, Product Costing, Intercompany Transactions, Tax Compliance, Ssc Processes, R2r Processes, Decision Making, Team Support
Specialization
Candidates must be qualified accountants (ACA, ACCA, or CIMA) with a good understanding of SSC processes and R2R best practices. The role requires the ability to manage deadlines and support junior team members.
Experience Required
Minimum 2 year(s)
Manufacturing Technician at RoslinCT
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Team Player, Strong Work Ethic, Practical Work, Organizational Skills, Instruction Following
Specialization
Candidates should have a National 5 (or equivalent) in English and Maths, with a science subject being beneficial. No prior experience in Life Sciences is required, but a willingness to learn and a strong work ethic are essential.
Surveyor - Windows & Doors at Beroma travel
Milton Keynes, England, United Kingdom - Full Time
Skills Needed
Surveying, Technical Surveys, Product Specifications, Communication, Building Regulations, Upvc Windows, Accuracy, Customer Service
Specialization
Candidates must have proven experience in the fenestration industry and a strong understanding of current UK Building Regulations. A methodical approach with excellent communication skills is essential.
Experience Required
Minimum 5 year(s)
Cover Artworker at Informa
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Artwork Preparation, Asset Management, Quality Control, Collaboration, File Organization, Internal Liaison, Deadline Management, Distribution, Research, Systems Management, Technical Expertise, Attention To Detail, Organizational Skills, Software Proficiency, Problem Solving, Communication Skills
Specialization
The ideal candidate should have technical expertise in artwork preparation and strong attention to detail. Excellent communication skills and the ability to manage schedules and deliver projects on time are also essential.
Static Mechanical Engineer at paretofm
London, England, United Kingdom - Full Time
Skills Needed
Mechanical Engineering, Electrical Plant, Building Services, Facilities Management, Water Treatment, Bms Monitoring, Emergency Lighting Repairs, Fire Alarm Systems, Pumps, Fcus, Ahus, Hvac Plant, Technical Faults, Sub Contractor Supervision, Acop L8 Awareness, Ipaf Training, Pasma Training
Specialization
Candidates should have Level 3 Electrical or Plumbing qualifications and a good understanding of mechanical and electrical plant. Prior experience in the Facilities Management sector is required, along with knowledge of ACOP L8.
Experience Required
Minimum 2 year(s)
Back End Engineer at RBS
London, England, United Kingdom - Full Time
Skills Needed
Java, Spring Boot, Micronaut, Kubernetes, Docker, Aws, Kafka, Event Sourcing, Software Engineering, Software Design, Database Design, Architecture, Technical Issues, Collaboration, Innovation, Clean Code
Specialization
A strong background in software engineering, software design, or database design is required, along with practical knowledge of Java and experience with Spring Boot or Micronaut. Familiarity with Kubernetes, Docker, AWS, and message-driven architectures is also necessary.
Experience Required
Minimum 2 year(s)
Supply Chain & Inventory Lead at CityFibre
Manchester, England, United Kingdom - Full Time
Skills Needed
Supply Chain Management, Inventory Management, Data Analysis, Forecasting, Planning, Optimization, Stakeholder Management, Supplier Relationship Management, Logistics Coordination, Erp Systems, Excel, Communication, Problem Solving, Attention To Detail, Operational Efficiency, Collaboration
Specialization
Candidates should have strong supply chain and inventory expertise, with the ability to lead forecasting, planning, and optimization. A data-savvy mindset and strong stakeholder management skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Christmas Customer Assistant - Food - Uddingston SF at MS
, , United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Team Player, Digital Capability, Adaptability, Product Knowledge, Sales Target Monitoring
Specialization
Candidates should be passionate about M&S Food products and be digitally confident. Flexibility and teamwork are crucial for adapting to the retail environment.
Senior Platform Engineer - Compute at Wise
London, England, United Kingdom - Full Time
Skills Needed
Golang, Api Development, Cloud Native Platforms, Aws, Kubernetes, Containerization, Orchestration, Automation, Infrastructure As Code, Ansible, Terraform, Linux, Debugging, Systems Engineering, Software Engineering, Scalability, Reliability
Specialization
Candidates should have experience in coding with GoLang and building cloud-native platforms, preferably on AWS. Familiarity with Kubernetes and automation tools is also desired, along with a proactive approach to problem-solving.
Experience Required
Minimum 5 year(s)
Customer Experience Manager, UK at Reserv
, , United Kingdom - Full Time
Skills Needed
Customer Experience, Claims Management, Process Improvement, Automation, People Leadership, Data Analysis, Communication, Stakeholder Management
Specialization
Proven experience in managing operations within an insurance call center environment is essential. Candidates should demonstrate strong leadership skills and the ability to implement process improvements.
Experience Required
Minimum 5 year(s)
CAREGiver (16hrs per week) at Home Instead Senior Care Etobicoke Mississauga
Guisborough, England, United Kingdom - Full Time
Skills Needed
Caregiving, Communication, Empathy, Time Management, Reliability, Teamwork, Flexibility, Problem Solving, Compassion, Organization, Patience, Attention To Detail, Interpersonal Skills, Adaptability, Customer Service, Training
Specialization
No prior experience is needed as full training is provided. A Full UK Driving Licence and access to a reliable vehicle are essential.
Consultant Property Lawyer at Eden Conveyancing
, Wales, United Kingdom - Full Time
Skills Needed
Client Service, Residential Conveyancing, Sale Transactions, Purchase Transactions, Remortgage Transactions, Transfers Of Equity, Freehold Transactions, Leasehold Transactions, Digital Technology, Compliance Processes, Case Management, Legal Admin Tasks, Technical Advice, Entrepreneurial Spirit, Autonomy, Flexibility
Specialization
Candidates must have 4+ years of post-qualified experience in residential conveyancing. A passion for client service and experience in various property transactions is essential.
Experience Required
Minimum 5 year(s)
Group FinCrime Platform Manager (Wise Platform) - Correspondent Services at Wise
London, England, United Kingdom - Full Time
Skills Needed
Financial Crime Compliance, Correspondent Banking, Aml, Cft, Risk Management, Data Analysis, Policy Development, Stakeholder Engagement, Incident Management, Regulatory Compliance, Analytical Skills, Communication Skills, Framework Development, Monitoring Processes, Governance Oversight, Root Cause Analysis
Specialization
Candidates should have 3-5 years of experience in financial crime compliance, particularly in correspondent banking. A bachelor's degree in law, finance, or a related area is required, with additional certifications being beneficial.
Experience Required
Minimum 2 year(s)
Estimators – Infrastructure – Midlands at Turner Townsend
Birmingham, England, United Kingdom - Full Time
Skills Needed
Estimating, Quantity Surveying, Data Analysis, Benchmarking, Cost Management, Project Management, Estimating Software, Commercial Intelligence, Estimating Assurance, Cost Plans, Estimating Support, Good Practice, Technical Expertise, Client Support, Programme Management, Infrastructure
Specialization
Candidates should be qualified to a high standard in Estimating or Quantity Surveying with proven relevant experience. Membership of a relevant professional body with chartered status or working towards it is also required.
Experience Required
Minimum 5 year(s)
Quality Control Supervisor - DADM (Data & Documentation) at RoslinCT
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Quality Control, Leadership, Gmp, Organizational Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Training, Risk Assessment, Documentation, Continuous Improvement, Technical Reporting, It Proficiency, Team Management, Process Validation, Quality Management System
Specialization
Candidates should have significant experience in a QC environment with proven leadership skills and a strong understanding of GMP. A relevant degree in life sciences or an equivalent professional qualification is required.
Experience Required
Minimum 5 year(s)
Trading Assistant - Local at Sainsbury's
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Flexibility, Physical Work, Product Knowledge, Initiative, Store Presentation, Digital Tools
Specialization
Candidates should be friendly, enthusiastic, and comfortable in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
RFM - Caretaker at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Health & Safety Awareness, Coshh Regulations, Maintenance, Repair, Customer Service, Teamwork, Communication, Initiative, Problem Solving, Attention To Detail
Specialization
Candidates should have awareness of health and safety issues and COSHH regulations. A DBS/Disclosure Check is required prior to starting in the role.