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Jobs in United Kingdom

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Service Desk Quality Analyst - French Speaking at SYSCO
, , United Kingdom - Full Time
Skills Needed
Quality Assurance, Performance Analytics, Service Improvement, Service Desk Operations, Data Analysis, Reporting Development, Coaching, Communication Skills, Relationship Management, Servicenow, Kpi Management, Process Optimisation, Governance Standards, Technology Processes, Continuous Improvement, Stakeholder Collaboration
Specialization
Candidates should have experience in a Service Desk or Technology environment, with expertise in quality assurance and performance analytics. Strong analytical skills and the ability to translate insights into actionable improvements are essential for success in this role.
Experience Required
Minimum 5 year(s)
Vice President - European Structured Finance, Consumer & Corporate Securiti at Morningstar
London, England, United Kingdom - Full Time
Skills Needed
Credit Rating, Structured Finance, Analytical Skills, Cash Flow Modelling, Communication Skills, Team Management, Attention To Detail, Quantitative Skills, Abs Transactions, Legal Documentation, Microsoft Excel, Microsoft Office, Programming Languages, Problem Solving, Client Facing, Training And Mentoring
Specialization
Candidates must have a minimum of 7 years of direct credit rating experience in structured finance, particularly in ABS transactions. A bachelor's degree in finance or a quantitative discipline is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
Plumber NCCHS at Nottingham City Council
, England, United Kingdom - Full Time
Skills Needed
Plumbing, Installation, Maintenance, Customer Communication, Fault Investigation, Problem Solving, Organizational Skills, Methodical Approach
Specialization
The ideal candidate will have experience in plumbing works and be qualified to NVQ3 or C&G Advance Craft. A full driving license and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Security Operations Vulnerability Analyst II at Credit Acceptance
London, England, United Kingdom - Full Time
Skills Needed
N/A
Specialization
Candidates should have a solid understanding of security principles and experience with vulnerability assessment tools. Relevant certifications and experience in security operations are preferred.
Experience Required
Minimum 2 year(s)
Sous Chef - Mon to Fri - Baker Street at BaxterStorey
London, England, United Kingdom - Full Time
Skills Needed
Culinary Arts, Menu Development, Food Safety, Kitchen Operations, Staff Management, Inventory Management, Cooking Techniques, Team Leadership, Time Management, Problem Solving, Attention To Detail, Creativity, Hygiene Practices, Customer Service, Presentation Skills
Specialization
Candidates should have a culinary degree or diploma and 3-5 years of experience in a professional kitchen. Strong leadership skills and knowledge of food safety regulations are essential.
Experience Required
Minimum 5 year(s)
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Safety, Time Management, Team Collaboration, Inventory Management, Cooking Techniques, Hygiene Standards, Cost Control, Training, Presentation Skills, Attention To Detail, Organizational Skills, Communication Skills, Flexibility, Knife Skills
Specialization
The ideal candidate should have at least 3 years of experience in a high-volume kitchen and possess a culinary diploma or equivalent qualification. Strong knowledge of food safety regulations and excellent organizational skills are also required.
Experience Required
Minimum 2 year(s)
Complex Care Assistant at City and County Healthcare Group Ltd
Luton, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Care, Compassion, Resilience, Reliability, Personable
Specialization
No prior care experience is required for this role, but candidates should possess care, compassion, and resilience. Full nurse-led training will be provided for the right person.
Section Leader at Asda
, , United Kingdom - Full Time
Skills Needed
Customer Focused, Supportive, Organised, Positive Attitude, Team Player, Reliable, Good Communication Skills, Flexibility
Specialization
Experience working in a retail or customer-facing environment is required. A willingness to take on responsibility and good communication skills are essential.
EFL & Fashion Teacher (Non-Residential Fixed Term Summer Contract) 2026 at ALPADIA Language Schools SA
London, England, United Kingdom - Full Time
Skills Needed
Efl Teaching, Fashion Knowledge, Classroom Management, Lesson Planning, Creative Activities, Cultural Sensitivity, Communication Skills, Positive Learning Environment, Adaptability, Reflective Teaching, Conflict Resolution, Student Engagement, Feedback Provision, Initiative, Team Collaboration, Child Development Understanding
Specialization
Candidates must have a Level 6 qualification and a recognized EFL/ESL teaching qualification. Basic knowledge of fashion-related skills and experience in educational settings are also essential.
Supply Distribution Associate - North at Community Health Network
Newsham, England, United Kingdom - Full Time
Skills Needed
Material Handling, Supply Distribution, Linen Distribution, Shipping, Receiving, Sterile Processing, Inventory Management, Computer Skills, Teamwork, Customer Service, Product Recall Management, Quality Assurance, Process Improvement, Expiration Date Monitoring, Clinical Support, Parex Software Knowledge
Specialization
Applicants should have a High School Diploma or GED and preferably some material handling experience. Knowledge of inventory management and the ability to operate related equipment safely are also important.
Academy Technical Scout at Nottingham Forest Football Club
Rushcliffe, England, United Kingdom - Full Time
Skills Needed
Live Scouting, Video Scouting, Data Analysis, Video Editing, Football Knowledge, Youth Football Market Knowledge, Database Management, Team Collaboration, Communication, Leadership, Mentorship, Planning, Customer Focus, Change Management, Persuasion, Influencing
Specialization
Candidates should have experience in live and video scouting, as well as creating video packages of elite athletes. Knowledge of recruitment software and a strong understanding of football are essential.
Experience Required
Minimum 2 year(s)
Senior Business Development Manager, UK&I, Visa Commercial Solutions at Visa
London, England, United Kingdom - Full Time
Skills Needed
B2b Sales, Digital Product, Fintech, Customer Acquisition, Sales Cycle, Client Relationship Building, Commercial Payment Strategies, Problem Solving, Negotiation, Agile Environment, Market Trends, Stakeholder Engagement, Cross Functional Collaboration, Custom Solutions, Proactive Mindset, Resilience
Specialization
Candidates should have senior-level B2B sales experience, particularly in digital products or solutions, and experience selling to fintech customers. A deep knowledge of sales cycles and the ability to manage customer acquisition activities throughout the sales cycle is essential.
Experience Required
Minimum 5 year(s)
CSR - Teller, Office Of South Metro Manila Area III (Fort - Grand Hyatt Bra at Metrobank
London, England, United Kingdom - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and customer service skills. Fresh graduates and young professionals are encouraged to apply.
Senior DevOps Engineer at Next Plc
Blaby, England, United Kingdom - Full Time
Skills Needed
Ci/Cd Pipeline Development, Cloud, Microsoft Azure, Containerisation, Docker, Kubernetes, Infrastructure As Code, Terraform, Azure Devops, Devsecops, Powershell, Bash Scripting, Sql Server, Nosql Databases, Monitoring Tools, Microservices
Specialization
Candidates should have extensive experience with cloud services, particularly Microsoft Azure, and containerization technologies. Knowledge of DevOps best practices and experience with various programming languages and tools is essential.
Experience Required
Minimum 5 year(s)
Night Auditor at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Property Management System, Microsoft Office, Hospitality, Communication Skills, Problem Solving, Attention To Detail, Guest Confidentiality, Fire Safety Procedures
Specialization
The ideal candidate should have a friendly, guest-focused personality and strong communication skills. Experience in hospitality is preferred, but not required, and the ability to work independently during night shifts is essential.
Customer Delivery Driver at Asda
Woking, England, United Kingdom - Full Time
Skills Needed
Organised, Customer Service, Teamwork, Communication, Flexibility, Problem Solving, Time Management, Attention To Detail
Specialization
Candidates should be friendly, approachable, and customer-focused. Being organized and representing the Asda brand positively is essential.
Contact Lens Optician at Specsavers
Exeter, England, United Kingdom - Full Time
Skills Needed
Contact Lens Fitting, Customer Service, Sales, Teamwork, Professional Standards, Clinical Knowledge, Communication, Problem Solving
Specialization
Candidates must have previous experience working in an optician and possess a GOC number. A passion for customer service and staying updated with industry developments is essential.
Experience Required
Minimum 2 year(s)
Customer Contact Advisor - Reading at Porsche Retail Group
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Service, Telephone Liaison, Organisational Skills, Multitasking, Communication Skills, Interpersonal Skills, Calm Under Pressure, Ms Office, Crm Systems, Automotive Knowledge, Booking Management, Service Inquiries, Quotation Skills, Transport Arrangement, Detail Orientation, Promotions Knowledge
Specialization
Candidates should have experience in customer service, preferably in the automotive industry, and possess strong organizational and communication skills. Proficiency in MS Office and CRM systems is also required.
Experience Required
Minimum 2 year(s)
Contact Lens Optician at Specsavers
Basingstoke and Deane, England, United Kingdom - Full Time
Skills Needed
Contact Lens Fitting, Customer Service, Sales, Teamwork, Optometry Knowledge, Patient Care, Communication, Problem Solving
Specialization
Candidates must have previous experience working in an optician and possess a GOC number. A passion for optometry and staying updated with industry developments is essential.
Experience Required
Minimum 2 year(s)
Service Colleague at Asda
, , United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Communication, Sales, Learning, Problem Solving
Specialization
You should be friendly and eager to learn new skills across different departments. A focus on providing excellent customer service and a willingness to engage with customers is essential.
Service Desk Quality Analyst - French Speaking at SYSCO
, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Performance Analytics, Service Improvement, Service Desk Operations, Data Analysis, Reporting Development, Coaching, Communication Skills, Relationship Management, ServiceNow, KPI Management, Process Optimisation, Governance Standards, Technology Processes, Continuous Improvement, Stakeholder Collaboration

Industry

Food and Beverage Services

Description
Company Description Reporting to the Team Lead, Service Desk Support, the Quality Analyst will be responsible for the delivery and ongoing improvement of the Quality Management programme within the Service Desk. The primary objective of this role is to ensure that service standards, performance metrics, and support processes align with Sysco’s operational expectations and continually evolve to support business needs. This role involves partnering closely with cross-functional stakeholders across the Service Desk, Technology teams, and business units to ensure quality processes, reporting capability, and performance insights effectively support both day-to-day operations and broader transformation activities. You will own key elements of Service Desk quality tooling, reporting, and analytics - ensuring KPIs, dashboards, and quality standards remain accurate, well-maintained, and consistently applied across the organisation. The position is offered on a Remote basis, with collaboration across distributed teams, requiring excellent communication skills, analytical capability, and relationship management. Role Responsibilities Execute and continuously improve the Quality Management programme, ensuring Service Desk standards are met and aligned to Sysco operational requirements. Conduct quality assurance audits across tickets, calls, and processes, identifying performance trends, coaching needs, and opportunities for improvement. Oversee the development and maintenance of ServiceNow reporting, dashboards, and KPIs, ensuring accurate performance analytics for operational and leadership visibility. Manage ad-hoc audits and quality assessments to support the introduction of new processes, policies, and technology changes. Act as the functional point of contact for specialised QA monitoring, reporting, and mentoring—particularly for at-risk associates. Support operational performance through oversight of escalations, case ageing, routing, and total ticket ownership, ensuring service quality is maintained. Collaborate with Team Leads and cross-functional stakeholders to ensure quality activities integrate with wider service improvement initiatives and technology workflows. Produce weekly, monthly, quarterly, and annual performance reports, ensuring meaningful insights are delivered to leadership teams for decision-making. Contribute to continuous improvement by identifying opportunities for standardisation, benchmarking, best practice adoption, and process optimisation within the Service Desk. Support adherence to internal governance standards, technology processes, and established quality frameworks. Skills & Experience You’ll bring demonstrated experience in a Service Desk or Technology environment, acting as a subject matter expert in quality assurance, performance analytics, and service improvement. A strong understanding of Service Desk operations, KPIs, and performance drivers is essential, along with experience using ServiceNow reporting and analytics tools. We’re looking for someone who can partner effectively with operational leaders and technical teams to translate quality insights into actions that improve service delivery. Strong analytical capability, communication skills, and the ability to operate at both tactical and strategic levels are essential. The successful candidate will have experience generating operational reports, identifying performance trends, contributing to coaching discussions, and supporting multiple ongoing initiatives. Experience in managing or supporting quality programmes, data analysis, reporting development, and operational performance oversight will be key to success in this role. Additional Information At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Responsibilities
The Quality Analyst will execute and improve the Quality Management programme within the Service Desk, ensuring service standards align with operational requirements. This role involves conducting quality assurance audits, managing reporting and analytics, and collaborating with stakeholders to support service improvement initiatives.
Service Desk Quality Analyst - French Speaking at SYSCO
, , United Kingdom - Full Time
Skills Needed
Quality Assurance, Performance Analytics, Service Improvement, Service Desk Operations, Data Analysis, Reporting Development, Coaching, Communication Skills, Relationship Management, Servicenow, Kpi Management, Process Optimisation, Governance Standards, Technology Processes, Continuous Improvement, Stakeholder Collaboration
Specialization
Candidates should have experience in a Service Desk or Technology environment, with expertise in quality assurance and performance analytics. Strong analytical skills and the ability to translate insights into actionable improvements are essential for success in this role.
Experience Required
Minimum 5 year(s)
Vice President - European Structured Finance, Consumer & Corporate Securiti at Morningstar
London, England, United Kingdom - Full Time
Skills Needed
Credit Rating, Structured Finance, Analytical Skills, Cash Flow Modelling, Communication Skills, Team Management, Attention To Detail, Quantitative Skills, Abs Transactions, Legal Documentation, Microsoft Excel, Microsoft Office, Programming Languages, Problem Solving, Client Facing, Training And Mentoring
Specialization
Candidates must have a minimum of 7 years of direct credit rating experience in structured finance, particularly in ABS transactions. A bachelor's degree in finance or a quantitative discipline is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
Plumber NCCHS at Nottingham City Council
, England, United Kingdom - Full Time
Skills Needed
Plumbing, Installation, Maintenance, Customer Communication, Fault Investigation, Problem Solving, Organizational Skills, Methodical Approach
Specialization
The ideal candidate will have experience in plumbing works and be qualified to NVQ3 or C&G Advance Craft. A full driving license and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Security Operations Vulnerability Analyst II at Credit Acceptance
London, England, United Kingdom - Full Time
Skills Needed
N/A
Specialization
Candidates should have a solid understanding of security principles and experience with vulnerability assessment tools. Relevant certifications and experience in security operations are preferred.
Experience Required
Minimum 2 year(s)
Sous Chef - Mon to Fri - Baker Street at BaxterStorey
London, England, United Kingdom - Full Time
Skills Needed
Culinary Arts, Menu Development, Food Safety, Kitchen Operations, Staff Management, Inventory Management, Cooking Techniques, Team Leadership, Time Management, Problem Solving, Attention To Detail, Creativity, Hygiene Practices, Customer Service, Presentation Skills
Specialization
Candidates should have a culinary degree or diploma and 3-5 years of experience in a professional kitchen. Strong leadership skills and knowledge of food safety regulations are essential.
Experience Required
Minimum 5 year(s)
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Safety, Time Management, Team Collaboration, Inventory Management, Cooking Techniques, Hygiene Standards, Cost Control, Training, Presentation Skills, Attention To Detail, Organizational Skills, Communication Skills, Flexibility, Knife Skills
Specialization
The ideal candidate should have at least 3 years of experience in a high-volume kitchen and possess a culinary diploma or equivalent qualification. Strong knowledge of food safety regulations and excellent organizational skills are also required.
Experience Required
Minimum 2 year(s)
Complex Care Assistant at City and County Healthcare Group Ltd
Luton, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Care, Compassion, Resilience, Reliability, Personable
Specialization
No prior care experience is required for this role, but candidates should possess care, compassion, and resilience. Full nurse-led training will be provided for the right person.
Section Leader at Asda
, , United Kingdom - Full Time
Skills Needed
Customer Focused, Supportive, Organised, Positive Attitude, Team Player, Reliable, Good Communication Skills, Flexibility
Specialization
Experience working in a retail or customer-facing environment is required. A willingness to take on responsibility and good communication skills are essential.
EFL & Fashion Teacher (Non-Residential Fixed Term Summer Contract) 2026 at ALPADIA Language Schools SA
London, England, United Kingdom - Full Time
Skills Needed
Efl Teaching, Fashion Knowledge, Classroom Management, Lesson Planning, Creative Activities, Cultural Sensitivity, Communication Skills, Positive Learning Environment, Adaptability, Reflective Teaching, Conflict Resolution, Student Engagement, Feedback Provision, Initiative, Team Collaboration, Child Development Understanding
Specialization
Candidates must have a Level 6 qualification and a recognized EFL/ESL teaching qualification. Basic knowledge of fashion-related skills and experience in educational settings are also essential.
Supply Distribution Associate - North at Community Health Network
Newsham, England, United Kingdom - Full Time
Skills Needed
Material Handling, Supply Distribution, Linen Distribution, Shipping, Receiving, Sterile Processing, Inventory Management, Computer Skills, Teamwork, Customer Service, Product Recall Management, Quality Assurance, Process Improvement, Expiration Date Monitoring, Clinical Support, Parex Software Knowledge
Specialization
Applicants should have a High School Diploma or GED and preferably some material handling experience. Knowledge of inventory management and the ability to operate related equipment safely are also important.
Academy Technical Scout at Nottingham Forest Football Club
Rushcliffe, England, United Kingdom - Full Time
Skills Needed
Live Scouting, Video Scouting, Data Analysis, Video Editing, Football Knowledge, Youth Football Market Knowledge, Database Management, Team Collaboration, Communication, Leadership, Mentorship, Planning, Customer Focus, Change Management, Persuasion, Influencing
Specialization
Candidates should have experience in live and video scouting, as well as creating video packages of elite athletes. Knowledge of recruitment software and a strong understanding of football are essential.
Experience Required
Minimum 2 year(s)
Senior Business Development Manager, UK&I, Visa Commercial Solutions at Visa
London, England, United Kingdom - Full Time
Skills Needed
B2b Sales, Digital Product, Fintech, Customer Acquisition, Sales Cycle, Client Relationship Building, Commercial Payment Strategies, Problem Solving, Negotiation, Agile Environment, Market Trends, Stakeholder Engagement, Cross Functional Collaboration, Custom Solutions, Proactive Mindset, Resilience
Specialization
Candidates should have senior-level B2B sales experience, particularly in digital products or solutions, and experience selling to fintech customers. A deep knowledge of sales cycles and the ability to manage customer acquisition activities throughout the sales cycle is essential.
Experience Required
Minimum 5 year(s)
CSR - Teller, Office Of South Metro Manila Area III (Fort - Grand Hyatt Bra at Metrobank
London, England, United Kingdom - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and customer service skills. Fresh graduates and young professionals are encouraged to apply.
Senior DevOps Engineer at Next Plc
Blaby, England, United Kingdom - Full Time
Skills Needed
Ci/Cd Pipeline Development, Cloud, Microsoft Azure, Containerisation, Docker, Kubernetes, Infrastructure As Code, Terraform, Azure Devops, Devsecops, Powershell, Bash Scripting, Sql Server, Nosql Databases, Monitoring Tools, Microservices
Specialization
Candidates should have extensive experience with cloud services, particularly Microsoft Azure, and containerization technologies. Knowledge of DevOps best practices and experience with various programming languages and tools is essential.
Experience Required
Minimum 5 year(s)
Night Auditor at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Property Management System, Microsoft Office, Hospitality, Communication Skills, Problem Solving, Attention To Detail, Guest Confidentiality, Fire Safety Procedures
Specialization
The ideal candidate should have a friendly, guest-focused personality and strong communication skills. Experience in hospitality is preferred, but not required, and the ability to work independently during night shifts is essential.
Customer Delivery Driver at Asda
Woking, England, United Kingdom - Full Time
Skills Needed
Organised, Customer Service, Teamwork, Communication, Flexibility, Problem Solving, Time Management, Attention To Detail
Specialization
Candidates should be friendly, approachable, and customer-focused. Being organized and representing the Asda brand positively is essential.
Contact Lens Optician at Specsavers
Exeter, England, United Kingdom - Full Time
Skills Needed
Contact Lens Fitting, Customer Service, Sales, Teamwork, Professional Standards, Clinical Knowledge, Communication, Problem Solving
Specialization
Candidates must have previous experience working in an optician and possess a GOC number. A passion for customer service and staying updated with industry developments is essential.
Experience Required
Minimum 2 year(s)
Customer Contact Advisor - Reading at Porsche Retail Group
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Service, Telephone Liaison, Organisational Skills, Multitasking, Communication Skills, Interpersonal Skills, Calm Under Pressure, Ms Office, Crm Systems, Automotive Knowledge, Booking Management, Service Inquiries, Quotation Skills, Transport Arrangement, Detail Orientation, Promotions Knowledge
Specialization
Candidates should have experience in customer service, preferably in the automotive industry, and possess strong organizational and communication skills. Proficiency in MS Office and CRM systems is also required.
Experience Required
Minimum 2 year(s)
Contact Lens Optician at Specsavers
Basingstoke and Deane, England, United Kingdom - Full Time
Skills Needed
Contact Lens Fitting, Customer Service, Sales, Teamwork, Optometry Knowledge, Patient Care, Communication, Problem Solving
Specialization
Candidates must have previous experience working in an optician and possess a GOC number. A passion for optometry and staying updated with industry developments is essential.
Experience Required
Minimum 2 year(s)
Service Colleague at Asda
, , United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Communication, Sales, Learning, Problem Solving
Specialization
You should be friendly and eager to learn new skills across different departments. A focus on providing excellent customer service and a willingness to engage with customers is essential.