The support Administrator role provide a caring service to the Diabetes & Endocrine patients.
The role involves supporting the Band 4 PAs across both Poole and sometimes Bournemouth Hospital but will be based at Poole Hospital.
It involves providing an efficient telephone service and assisting the patients with their queries whether Urgent or non urgent. Audio typing and general administration
Base Location: Poole Hospital
Interview Date: TBC
To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients. Attention to detail and multi tasking is a must. A calm and caring attitude is a must, with good team skills.
Some NHS experience would be good but for the right candidate full training will be given
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how
we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the
New Hospital Programme.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess
mileage reimbursement. Travel from the postholder’s home to the new work base will be considered a normal
commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National
terms and conditions..
Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals , using digital dictation when appropriate .
Assisting Consultant Sec r e taries with admin duties .
To fully support the secretaries and PA in their role and to help cover during sickness and annual leave.
Look up, sort and file patients’ results.
Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust.
Photocopying, scanning and general filing.
Be responsible for out-going post, meeting afternoon deadline.
To answer secretaries’ telephone and take messages when required .
Scan all new Choose & Book referrals

Please refer the Job description for details