DESCRIPTION

The role holder is responsible for providing support to the production manager. Supporting all functions of the signs manufacturing facility.
The administrator will be responsible for managing relationships with our key suppliers and our internal manufacturing departments. Proactively engaging with our manufacturing teams to ensure customer orders are loaded to our operating systems and materials are purchased and delivered within in agreed costs and timescales. Providing accurate and timely responses to information requests from internal departments, predominantly sales and accounts.

SKILLS

• Creative and able to problem solve Essential
• Strong organisational skills and able to prioritise workloads Essential
• Solid communication skills both written and verbal Essential
• Adaptability and the willingness to be flexible in a dynamic working environment Essential
• Highly organised Essential
• Able to make decisions Essential
• Managing workflows and processes Essential
• Able to remain calm under pressure Essential
• Support and implement changes in line with organisation Essential
• Ability to multitask in a dynamic environment Essential
• Good PC/Microsoft experience – Outlook word and Excel Essential
• Interpersonal skills and ability to foster strong working relationships, both internally and with suppliers Essential
• Exceptional administration skills Essential
• Ability to gather, manipulate and analyse data to inform decisions Essential

KNOWLEDGE

• Print industry knowledge Desirable
• Implement health and safety ensuring safe environment Essential
• Knowledge of MRP manufacturing systems Desirable
• Knowledge of supply chain Desirable

EXPERIENCE

• Experience within production environment Desirable
• Experience working collaboratively with internal colleagues and stakeholders to achieve favourable outcomes Essential
• Experience building and maintaining excellent internal and supplier relationships Essential
• Supervise and control resources Essential
• People management, ability to communicate effectively with the team Essential
• Ability to promote high standards Essential
• Experience dealing with customers Essential

DUTIES AND RESPONSIBILITIES

• Collaborate with production manager and supervisor
• Work closely with suppliers to establish best practice on placing orders / call offs use of forecasts and lead times.
• Raising purchase orders to external and internal suppliers.
• Chasing late/delayed orders with suppliers.
• Scanning and emailing paperwork to purchase ledger
• Requesting prices from existing suppliers with all info provided
• Responding to sales emails chasing delivery dates of orders, using MRP system to track statuses
• Creating replenishment orders on PACE system
• Data entry into Pace system with any new materials, or changes to existing materials
• Uploading monthly stock takes into MRP systems, flagging any potential stock issues
• Working with team leaders to compile weekly orders
• Updating any price changes and working with manager to achieve best pricing
• Updating and submitting staff hours weekly
• Running reports using MRP system
• Supporting production staff with machine issues by raising tickets with maintenance contractors
• Running daily back-order report to identify any issues with orders, acting accordingly to avoid delays