Full job description

Are you looking for a new and exciting opportunity in healthcare? The Manotick Medical Centre - Family Health Organization can provide a friendly, dynamic and progressive workplace - and we are committed to introducing innovations in healthcare delivery for the benefit of our patients.

We are currently seeking for a potential candidate to join our team as a Medical Office Assistant. We have one full-time opportunity (incumbent must be flexible to work day-time and one evening shift 12 -8 as well as a willingness to cover the occasional weekend shift on an as needed basis). The MOA position is key to the smooth and efficient operation of the centre and is responsible for providing a professional and a positive impact when greeting patients and visitors and to ensure that the patient flow runs smoothly and efficiently with effective use of customer service, organizational and administrative skills.

Knowledge:

The incumbent must have proficient knowledge in the following areas:

Community college diploma or certificate in Business Administration/Medical Secretarial Arts or equivalent working experience; and

Ability to maintain patient and centre confidentiality.

Skills:

The incumbent must demonstrate the following skills:

Positive attitude, pleasant and professional manner in person and over the phone;

Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results;

Excellent customer service and exceptional verbal and written communication skills and interpersonal skills;

Exceptional organizational, time management and prioritization skills;

Ability to work well under pressure and handle difficult situations in a calm manner;

Ability to produce high quality in accordance with centre standards;

Demonstrated ability to complete general administrative duties as required;

Must be able to handle work volume fluctuations;

Strong applied knowledge in computer applications; and

1-2 years of experience in a medical setting is an asset;

Knowledge of clinical procedures an asset;

Knowledge of EMRs is an asset.

Personal Attributes:

The incumbent must demonstrate the following personal attributes:

Be honest and trustworthy;

Be respectful;

Possess cultural awareness and sensitivity;

Be flexible;

Must be able to alternate working schedule as required which could include some evening work; and

Demonstrate sound work ethics.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We wish to thank all applicants in advance for their interest in wanting to join our dynamic team, however, only those who will be considered for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.50-$23.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Flexible language requirement:

• French not required
• Work Location: In person