Full job description

C?redit Control Assistant ?Credit Control Assistant - Full training provided - Croydon - Leading Company

Salary: £26,200 per annum + Annual Salary Reviews

Working Pattern: Hybrid & Flexible Options (Post-Probation)? - Monday to Friday 37.5 hours per week

Culture: Voted "Great Place to Work UK"

Looking for a professional office career with a clear path for progression?

If you have a background in Customer Service, Retail, or General Administration, and you're looking for a "way in" to the lucrative Property and Finance sector, this is the role for you.

We are an established 'Employer of Choice' in Croydon. We don't just hire for where you are now-we hire for where you want to be. With full training provided and a structured development plan, we will help you transition your skills into a specialist Finance Assistant role.

Why Join Us?

• The Reward: A starting salary of £26,200 with guaranteed annual reviews.
• The Balance: Enjoy Hybrid and Flexible working options once you've completed your initial probation/training.
• The Growth: We offer planned, structured progression. You won't feel "stuck"-you'll have a roadmap for your career.
• ?Full training provided - Planned and structured training program
• The Environment: Work in a beautiful, modern office with a supportive, high-performing team that actually enjoys working together.
• The Perks: Extensive benefits package for all staff, from wellness programs to enhanced pension and social events.
• ?Holidays: 25 days holiday + Bank Holidays + Birthday Leave

The Role

As a ?C?redit Control Assistant, you will be in the engine room of our credit department. Your focus is on accuracy, communication, and administration rather than "hard" debt collection.

• Coordination: Managing the timeline for all reminders and property-related correspondence.
• Data Management: Reviewing tracking systems and updating records with 100% accuracy.
• Communication: Liaising with internal colleagues to ensure tenant accounts are up to date.
• Financial Admin: Monitoring Direct Debits and Standing Orders, and raising professional billing/fees.

What You Bring to the Table

You don't need to be a finance expert yet-we will teach you that. We are looking for:

• Admin or Customer Service Experience: You know how to handle queries professionally and keep on top of paperwork.
• Motivation: You are driven, keen to learn, and looking for a long-term career.
• Organisation: You can meet deadlines and manage your time effectively in a fast-paced environment.
• Numeracy: You are comfortable working with numbers and have a strong attention to detail.
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