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IT Support Specialist (Service Desk) at Ohio Department of Administrative Services
Cleveland, Ohio, United States - Full Time
Skills Needed
Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, Teamwork
Specialization
Candidates must have 18 months of combined work experience in IT support or completion of an associate core program in computer science or information systems. The position requires specific technical experience as outlined in the agency's job posting.
Activity Therapy Specialist 2 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Therapy, Recreational Therapy, Art Therapy, Music Therapy, Behavioral Health, Mental Health, Collaboration, Creativity, Continuous Improvement
Specialization
Candidates must have a minimum of 42 months of experience in activity therapy or related fields, or relevant educational qualifications with some experience. The position also requires the ability to formulate and implement individual treatment plans.
Experience Required
Minimum 2 year(s)
WLM-2025-40 Environmental Specialist 2 (Internal Posting) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspections, Environmental Impact Statements, Application Reviews, Technical Work, Environmental Laws, Grant Processing, Lead Worker, Coastal Environment, Surveys, Studies, Reports, Environmental Complaints, Project Evaluation, Environmental Review
Specialization
Candidates must have a Bachelor's degree in relevant fields and two years of experience in environmental control work. A Master's degree may substitute for one year of experience.
Experience Required
Minimum 2 year(s)
RICI CORRECTION OFFICER at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Corrections, Communications, Criminology/Criminal Justice, Law Enforcement, Security, Ethics And Values, Listening, Observation, Situational Awareness, Teamwork
Specialization
Candidates must have a high school diploma or G.E.D. and a valid driver's license, with additional requirements for transportation roles. They must also pass a correction officer assessment or be current employees certified in the position.
F&W-2026-2 Environmental Specialist 2 (INTERNAL POSTING) at NJ Department of Environmental Protection
Port Republic, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspection, Report Preparation, Environmental Impact Statements, Shellfish Aquaculture, Fisheries Management, Interpersonal Skills, Data Verification, Arcgis Pro, Geospatial Analysis, Environmental Review, Technical Reporting, Public Education, Project Management, Regulatory Compliance
Specialization
Candidates must have a Bachelor's degree in relevant scientific fields and two years of experience in environmental control work. A Master's degree may substitute for one year of experience.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - 3rd Shift (11:00PM-7:30AM) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Nursing, Medical, Direct Support, Customer Service, Medical Records, Attention To Detail, Establishing Relationships, Situational Awareness, Teamwork, Confidentiality
Specialization
Candidates must have a license to practice nursing as a licensed practical nurse issued by the Ohio Board of Nursing and proof of completion of an approved course in medication administration. Certification in IV Therapy is required for those administering dialysis treatment.
Natural Resources Engineer 2 - 20101252, 20057660 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Civil Engineering, Natural Resources, Critical Thinking, Building Trust
Specialization
Candidates must have an engineering degree from an accredited institution and a valid Engineer-In-Training certificate. Additionally, one year of engineering-related experience is required.
Attorney 5 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Labor Law, Legal Research, Supervision, Case Management, Legal Counsel, Mediation, Stakeholder Engagement, Decision Drafting
Specialization
Candidates must be admitted to the Ohio Bar and have at least 18 months of experience as a licensed attorney, along with 6 months of supervisory experience. Legal experience in labor law is highly encouraged for success in this role.
Experience Required
Minimum 2 year(s)
2026 Summer College Internship at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Political Science, Communications, Business, Public Administration, Team Oriented, Detail Focused, Public Service, Elections Administration, Project Support, Professional Development, Community Support, Motivated, Curious, Service Minded, Public Outreach, Operations
Specialization
Applicants must be enrolled as undergraduate students in good academic standing with a minimum recommended GPA of 2.5. They should demonstrate an interest in government, elections, communications, or public service.
Intermittent Natural Resources Technician 1 (Appalachian Hills Visitor Cent at Ohio Department of Administrative Services
McConnelsville, Ohio, United States - Full Time
Skills Needed
General Maintenance, Natural Resources, Animal Care, Public Interaction, Facility Maintenance, Education Programs, Aquarium Monitoring, Landscaping, Fence Inspection, Animal Health Reporting
Specialization
Candidates must have formal education in basic arithmetic and English, along with a valid driver's license. A Commercial Driver's License is required if operating regulated motor equipment.
Civil Rights Compliance Specialist at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Civil Rights Compliance, Federal Laws, State Laws, Internal Audits, Compliance Reports, Training Materials, Technical Assistance, Equitable Practices, On Site Audits, Desk Audits, Investigations, Final Reports, Policy Review, Employee Training, Affirmative Action, Eeo Regulations
Specialization
Candidates must have relevant experience or education in personnel management, EEO regulations, and employee training. A valid driver's license is also required.
Experience Required
Minimum 2 year(s)
Maintenance Repair Worker 2 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Maintenance, Repair, Electrical Work, Plumbing, Carpentry, Painting, Custodial Duties, Grounds Keeping, Vehicle Maintenance, Hand Tools, Power Tools
Specialization
Candidates must have formal education in arithmetic and English, along with 6 months of training or experience in maintenance repair work. A valid driver's license is required to operate state vehicles.
Mental Health Administrator 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Mental Health, Therapy, Recreation Therapy, Art Therapy, Music Therapy, Interdisciplinary Teamwork, Patient Evaluation, Documentation, Treatment Planning, Skills Development, Group Therapy, Individual Therapy, Regulatory Compliance, Scheduling, Training, Leadership
Specialization
Candidates must have 24 months of experience in developing treatment plans for individuals with mental illness or developmental disabilities, along with experience as a lead worker. Alternatively, a bachelor's degree in a relevant field and experience in regulatory standards is acceptable.
Experience Required
Minimum 2 year(s)
Highway Technician 1 (District 4 - Trumbull County) PN 20056212 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Highway Maintenance, Equipment Operations, Transportation, Active Learning, Flexibility, Listening, Teamwork
Specialization
Formal education in arithmetic is required, along with the ability to read, write, and speak common English vocabulary. A valid Class B Commercial Driver’s License with tanker endorsement and without airbrake restriction is also necessary.
Correctional Grievance Officer 2 - 20075435 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Corrections, Interviewing, Investigation, Criminology, Auditing, Evidence Collection, Attention To Detail, Confidentiality, Problem Solving, Written Communication, Analyzation
Specialization
Candidates need 3 years of training or experience in the adult rehabilitation and correction system, along with experience in investigative methods and behavioral sciences. Alternatively, 12 months of experience as a Correctional Grievance Officer 1 is acceptable.
Experience Required
Minimum 2 year(s)
WRM-2025-54 Environmental Specialist 3 (Internal Posting) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspection, Report Preparation, Environmental Impact Statements, Technical Assistance, Compliance Checks, Well Construction, Well Decommissioning, Technical Reviews, Emergency Response, Licensing Testing, Continuing Education, Public Health, Water Supply, Geoscience
Specialization
Candidates must have a Bachelor's degree in relevant scientific or engineering fields and three years of experience in environmental control work. A Master's degree can substitute for one year of experience.
Experience Required
Minimum 2 year(s)
CSRR-2025-34 Information Technology Specialist (REPOST) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Gis, Postgres, Sql, Plsql, Microsoft Azure Ai, Excel, Access, Sap Business Intelligence, Sql Developer, Oracle Database
Specialization
Candidates must have an Associate's degree in Computer Science or related field and at least one year of relevant experience. A Bachelor's or Master's degree may substitute for the required experience.
Teacher 1 (Career-Tech - Carpentry) - 20026412 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Education, Carpentry Trade, Building Maintenance, Developing Others, Emotional Intelligence, Cultural Awareness, Customer Focus
Specialization
Candidates must meet eligibility requirements for a Teacher Certificate/License appropriate for career-tech carpentry. A baccalaureate degree or less is required per the OEA agreement.
Nutrition and Administrative Services Supervisor (PN-20014172) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Health Administration, Grants Administration, Planning And Development, Operational And Administrative Support, Budgeting, Teamwork, Coaching, Performance Management, Goal Setting, Developing Others, Problem Solving
Specialization
Completion of a graduate core program in a health-related field or equivalent experience in health program administration is required. Alternatively, four years of experience in planning and administering health programs is acceptable.
Experience Required
Minimum 2 year(s)
Teacher 1 Literacy 20030923 at Ohio Department of Administrative Services
Caldwell, Ohio, United States - Full Time
Skills Needed
Literacy, Reading, Writing, Mathematics, Assessment, Lesson Planning, Instruction, Discipline Maintenance, Security Maintenance, Counseling, Record Keeping, Report Preparation, Inventory Management, Material Recommendation, Professional Development, Emotional Intelligence
Specialization
Candidates must possess a current Teacher Certificate appropriate for the assigned grade level and specialization, and for the Teacher 1 classification, a baccalaureate degree or less is required. Additional required competencies include knowledge of teacher education, developing others, cultural awareness, and customer focus.
Experience Required
Minimum 2 year(s)
IT Support Specialist (Service Desk) at Ohio Department of Administrative Services
Cleveland, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, Teamwork

Industry

Government Administration

Description
You are required to submit your resume as an attachment with your online employment application. Primary Technology: Endpoint Customer Support Secondary Technology: IT Service Management Tools Area of Required Technical Experience is Endpoint Customer Support What You'll Do: Responsibilities of the IT Support Specialist include but are not limited to: Provide first contact support and triage (Tier 1) of incoming requests to the service desk via telephone, web portal, e-mail and chat to ensure courteous, timely and effective resolution of end-user issues. Assist in prioritizing incidents and service requests according to defined processes to meet defined service level agreements. Record, track and document all incidents and requests for the service desk into the IT Service Management system (ServiceNow), including the incident solving process and all successful and unsuccessful actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledge base as needed. Learn appropriate software and hardware used and supported by the organization. Perform Tier 1 hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals or other fixes. Perform preventative maintenance, including checking and cleaning of workstations, printers and peripherals. Develop help sheets and FAQ lists for end-users. Contribute to technician knowledge base as needed. Reinforce service level agreements to handle end-user expectations. Escalate incidents with accurate documentation to suitable technician or vendor when required. Perform post-resolution follow-ups as directed. Perform reporting functions and maintenance in IT Service Management system (ServiceNow). Perform other duties and work on special projects. Job duty, knowledge, skill & ability statements at a lower-level are understood to be able to be performed at any higher level. Official State of Ohio Classification: Information Technologist 2 (69922) 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months combined work experience as specified by the agency position description & job posting. -Or completion of associate core program in computer science or information systems; 12 months combined work experience as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, Teamwork
Responsibilities
The IT Support Specialist provides first contact support and triage of incoming requests to the service desk, ensuring timely resolution of end-user issues. Responsibilities include recording incidents, using remote tools for troubleshooting, and performing hands-on fixes when necessary.
IT Support Specialist (Service Desk) at Ohio Department of Administrative Services
Cleveland, Ohio, United States - Full Time
Skills Needed
Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, Teamwork
Specialization
Candidates must have 18 months of combined work experience in IT support or completion of an associate core program in computer science or information systems. The position requires specific technical experience as outlined in the agency's job posting.
Activity Therapy Specialist 2 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Therapy, Recreational Therapy, Art Therapy, Music Therapy, Behavioral Health, Mental Health, Collaboration, Creativity, Continuous Improvement
Specialization
Candidates must have a minimum of 42 months of experience in activity therapy or related fields, or relevant educational qualifications with some experience. The position also requires the ability to formulate and implement individual treatment plans.
Experience Required
Minimum 2 year(s)
WLM-2025-40 Environmental Specialist 2 (Internal Posting) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspections, Environmental Impact Statements, Application Reviews, Technical Work, Environmental Laws, Grant Processing, Lead Worker, Coastal Environment, Surveys, Studies, Reports, Environmental Complaints, Project Evaluation, Environmental Review
Specialization
Candidates must have a Bachelor's degree in relevant fields and two years of experience in environmental control work. A Master's degree may substitute for one year of experience.
Experience Required
Minimum 2 year(s)
RICI CORRECTION OFFICER at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Corrections, Communications, Criminology/Criminal Justice, Law Enforcement, Security, Ethics And Values, Listening, Observation, Situational Awareness, Teamwork
Specialization
Candidates must have a high school diploma or G.E.D. and a valid driver's license, with additional requirements for transportation roles. They must also pass a correction officer assessment or be current employees certified in the position.
F&W-2026-2 Environmental Specialist 2 (INTERNAL POSTING) at NJ Department of Environmental Protection
Port Republic, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspection, Report Preparation, Environmental Impact Statements, Shellfish Aquaculture, Fisheries Management, Interpersonal Skills, Data Verification, Arcgis Pro, Geospatial Analysis, Environmental Review, Technical Reporting, Public Education, Project Management, Regulatory Compliance
Specialization
Candidates must have a Bachelor's degree in relevant scientific fields and two years of experience in environmental control work. A Master's degree may substitute for one year of experience.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - 3rd Shift (11:00PM-7:30AM) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Nursing, Medical, Direct Support, Customer Service, Medical Records, Attention To Detail, Establishing Relationships, Situational Awareness, Teamwork, Confidentiality
Specialization
Candidates must have a license to practice nursing as a licensed practical nurse issued by the Ohio Board of Nursing and proof of completion of an approved course in medication administration. Certification in IV Therapy is required for those administering dialysis treatment.
Natural Resources Engineer 2 - 20101252, 20057660 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Civil Engineering, Natural Resources, Critical Thinking, Building Trust
Specialization
Candidates must have an engineering degree from an accredited institution and a valid Engineer-In-Training certificate. Additionally, one year of engineering-related experience is required.
Attorney 5 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Labor Law, Legal Research, Supervision, Case Management, Legal Counsel, Mediation, Stakeholder Engagement, Decision Drafting
Specialization
Candidates must be admitted to the Ohio Bar and have at least 18 months of experience as a licensed attorney, along with 6 months of supervisory experience. Legal experience in labor law is highly encouraged for success in this role.
Experience Required
Minimum 2 year(s)
2026 Summer College Internship at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Political Science, Communications, Business, Public Administration, Team Oriented, Detail Focused, Public Service, Elections Administration, Project Support, Professional Development, Community Support, Motivated, Curious, Service Minded, Public Outreach, Operations
Specialization
Applicants must be enrolled as undergraduate students in good academic standing with a minimum recommended GPA of 2.5. They should demonstrate an interest in government, elections, communications, or public service.
Intermittent Natural Resources Technician 1 (Appalachian Hills Visitor Cent at Ohio Department of Administrative Services
McConnelsville, Ohio, United States - Full Time
Skills Needed
General Maintenance, Natural Resources, Animal Care, Public Interaction, Facility Maintenance, Education Programs, Aquarium Monitoring, Landscaping, Fence Inspection, Animal Health Reporting
Specialization
Candidates must have formal education in basic arithmetic and English, along with a valid driver's license. A Commercial Driver's License is required if operating regulated motor equipment.
Civil Rights Compliance Specialist at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Civil Rights Compliance, Federal Laws, State Laws, Internal Audits, Compliance Reports, Training Materials, Technical Assistance, Equitable Practices, On Site Audits, Desk Audits, Investigations, Final Reports, Policy Review, Employee Training, Affirmative Action, Eeo Regulations
Specialization
Candidates must have relevant experience or education in personnel management, EEO regulations, and employee training. A valid driver's license is also required.
Experience Required
Minimum 2 year(s)
Maintenance Repair Worker 2 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Maintenance, Repair, Electrical Work, Plumbing, Carpentry, Painting, Custodial Duties, Grounds Keeping, Vehicle Maintenance, Hand Tools, Power Tools
Specialization
Candidates must have formal education in arithmetic and English, along with 6 months of training or experience in maintenance repair work. A valid driver's license is required to operate state vehicles.
Mental Health Administrator 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Mental Health, Therapy, Recreation Therapy, Art Therapy, Music Therapy, Interdisciplinary Teamwork, Patient Evaluation, Documentation, Treatment Planning, Skills Development, Group Therapy, Individual Therapy, Regulatory Compliance, Scheduling, Training, Leadership
Specialization
Candidates must have 24 months of experience in developing treatment plans for individuals with mental illness or developmental disabilities, along with experience as a lead worker. Alternatively, a bachelor's degree in a relevant field and experience in regulatory standards is acceptable.
Experience Required
Minimum 2 year(s)
Highway Technician 1 (District 4 - Trumbull County) PN 20056212 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Highway Maintenance, Equipment Operations, Transportation, Active Learning, Flexibility, Listening, Teamwork
Specialization
Formal education in arithmetic is required, along with the ability to read, write, and speak common English vocabulary. A valid Class B Commercial Driver’s License with tanker endorsement and without airbrake restriction is also necessary.
Correctional Grievance Officer 2 - 20075435 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Corrections, Interviewing, Investigation, Criminology, Auditing, Evidence Collection, Attention To Detail, Confidentiality, Problem Solving, Written Communication, Analyzation
Specialization
Candidates need 3 years of training or experience in the adult rehabilitation and correction system, along with experience in investigative methods and behavioral sciences. Alternatively, 12 months of experience as a Correctional Grievance Officer 1 is acceptable.
Experience Required
Minimum 2 year(s)
WRM-2025-54 Environmental Specialist 3 (Internal Posting) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Environmental Control, Field Investigations, Inspection, Report Preparation, Environmental Impact Statements, Technical Assistance, Compliance Checks, Well Construction, Well Decommissioning, Technical Reviews, Emergency Response, Licensing Testing, Continuing Education, Public Health, Water Supply, Geoscience
Specialization
Candidates must have a Bachelor's degree in relevant scientific or engineering fields and three years of experience in environmental control work. A Master's degree can substitute for one year of experience.
Experience Required
Minimum 2 year(s)
CSRR-2025-34 Information Technology Specialist (REPOST) at NJ Department of Environmental Protection
Trenton, New Jersey, United States - Full Time
Skills Needed
Gis, Postgres, Sql, Plsql, Microsoft Azure Ai, Excel, Access, Sap Business Intelligence, Sql Developer, Oracle Database
Specialization
Candidates must have an Associate's degree in Computer Science or related field and at least one year of relevant experience. A Bachelor's or Master's degree may substitute for the required experience.
Teacher 1 (Career-Tech - Carpentry) - 20026412 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Education, Carpentry Trade, Building Maintenance, Developing Others, Emotional Intelligence, Cultural Awareness, Customer Focus
Specialization
Candidates must meet eligibility requirements for a Teacher Certificate/License appropriate for career-tech carpentry. A baccalaureate degree or less is required per the OEA agreement.
Nutrition and Administrative Services Supervisor (PN-20014172) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Health Administration, Grants Administration, Planning And Development, Operational And Administrative Support, Budgeting, Teamwork, Coaching, Performance Management, Goal Setting, Developing Others, Problem Solving
Specialization
Completion of a graduate core program in a health-related field or equivalent experience in health program administration is required. Alternatively, four years of experience in planning and administering health programs is acceptable.
Experience Required
Minimum 2 year(s)
Teacher 1 Literacy 20030923 at Ohio Department of Administrative Services
Caldwell, Ohio, United States - Full Time
Skills Needed
Literacy, Reading, Writing, Mathematics, Assessment, Lesson Planning, Instruction, Discipline Maintenance, Security Maintenance, Counseling, Record Keeping, Report Preparation, Inventory Management, Material Recommendation, Professional Development, Emotional Intelligence
Specialization
Candidates must possess a current Teacher Certificate appropriate for the assigned grade level and specialization, and for the Teacher 1 classification, a baccalaureate degree or less is required. Additional required competencies include knowledge of teacher education, developing others, cultural awareness, and customer focus.
Experience Required
Minimum 2 year(s)