CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

• Manage solution delivery for large client engagements or a portfolio of client programs.
• Work with clients and internal stakeholders on the intake process, estimation, and prioritisation prior to delivery.
• Define Target Operating Models, Engagement Scope, and the end-to-end Solution for complex engagements and manage these throughout delivery.
• Plan solution-related delivery activities, align with project management, other workstreams, and manage a team of business analysts from the solution team to execute on the plan and provide guidance and support.
• Oversee the definition of Solution requirements across customer experience, processing, operational engagement, and business performance.
• Work with a team of Business Analysts to capture client requirements and transform them into configuration and development specifications.
• Report and escalate to relevant stakeholders while engaging with product/process leads to establish oneself as the internal point of solution orchestration, inquiry, and decision validation.
• Identify major gaps, issues, and new product or capability implementations and work on resolutions with Product Leads and Technical Solution Architect(s).
• Own end-to-end solution quality assurance and approval as the solution moves through the SDLC, maintaining visibility of the overall solution as it is delivered, and advising the test, implementation, and program management teams on solution delivery progress versus business requirements set.
• Identify opportunities for new product and technical components to add value, both to financial performance and client experience terms.
• Identify new ways to utilise our existing solutions to generate stakeholder value; as well as identify improvements to the existing platform and solutions.