MANAGER OF SALES DEVELOPMENT REPRESENTATIVES (SDR)

Tipalti is seeking an experienced and dynamic Manager of Sales Development Representatives (SDR) to join our growing team in Toronto. The ideal candidate will play a critical role in leading, coaching, and scaling a team of 7 outbound SDRs, responsible for driving pipeline growth and uncovering opportunities for our sales team. In this role, you will hire, onboard, and mentor SDRs, equipping them with the skills and tools needed to become experts at outbound prospecting. You will be instrumental in setting weekly, monthly, and quarterly pipeline goals, providing day-to-day coaching, call coaching sessions, and professional development through team and 1:1 meetings. As the SDR Manager, you will collaborate closely with the field sales team and various stakeholders to implement pipeline-building strategies, establish best practices, and manage sales tools, including Salesforce, Outreach, and LinkedIn Sales Navigator. You will demonstrate a comprehensive understanding of Tipalti’s product line, value proposition, and sales process, enabling your team to effectively open doors and communicate Tipalti’s unique offerings to prospects.

INTERESTED IN LEARNING MORE ABOUT US?

Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 98% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it” - a mission to which we are constantly committed.

• Manage, develop, and coach a team of 7 outbound Sales Development Representatives
• Hire, onboard, and manage sales development representatives to become experts at opening doors and uncovering opportunities for the sales team
• Provide day-to-day coaching & professional development, including team meetings, weekly 1:1 meetings, and call coaching sessions
• Track and communicate weekly goals to the team to drive consistent performance week over week
• Ensure the sales development team is meeting, daily, weekly, monthly, and quarterly pipeline goals
• Establish best practices, tools, and processes for outbound prospecting
• Demonstrate thorough knowledge of Tipalti’s product line and value proposition
• Demonstrate a clear understanding of Tipalti’s sales process and product and service value propositions
• Partner with the field sales force to implement sales and pipeline-building strategies across the entire team
• Manage all applicable sales tools
• Provide accurate forecasts to the sales organization and executive management team
• Implementation of change management and collaboration with multiple stakeholders on related projects