ARE YOU OUR NEXT DIGITAL ACCOUNT MANAGER?

At Urban Element, we’re passionate about delivering outstanding digital marketing that drives measurable results for our clients. We’re a friendly, supportive, and ambitious team, and we’re looking for a Digital Account Manager to join us.
This is a fantastic opportunity for someone with strong digital marketing expertise who loves building client relationships, thrives on commercial growth, and can lead people and projects to deliver exceptional campaigns.

WHAT YOU’LL BE DOING

As a Digital Account Manager, you’ll:

• Manage and grow a portfolio of client accounts across SEO, Paid Media, Social Media, and Web projects.
• Act as the main point of contact for clients — leading reviews, spotting opportunities, and ensuring we consistently deliver results.
• Lead, coach, and develop team members to ensure high standards of delivery and professional growth.
• Oversee client projects — coordinating resources, tracking budgets, and keeping timelines on track using project management tools.
• Take responsibility for commercial elements including reporting, budget management, and supporting invoicing processes.
• Identify and develop upselling and cross-selling opportunities that add real value for clients.
• Play an active role in Urban Element’s marketing and events, including roundtables, workshops, and networking activities.

This is primarily a remote role, but you’ll need to:

• Visit clients across Oxfordshire when required
• Join team meet-ups in person at Bloxham Mill (Banbury, Oxfordshire) quarterly or twice a yea