Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group’s 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group’s success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook’s 2023 Global Manager Performance Score League Tables.
Position Overview:
Join us as an Assistant Manager at Prime Storage Group, where you’ll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you’ll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you’ll craft exceptional customer relationships and elevate your sales and service like never before!

What Prime Offers:

• A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
• Competitive pay and bonus opportunities
• A 401(k) program with a company “matching” policy
• Career advancement opportunities

Job Responsibilities:

• Renting self-storage units, parking space, and other related products.
• Converting telephone and walk-in inquiries into rentals.
• Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greeting customers promptly, enthusiastically and professionally.
• Knowing and presenting the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Showing customers our self-storage units.
• Perform other duties as assigned.

Job Requirements:

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.)
• Possession of a valid driver’s license, insurance, and reliable transportation.
• Willingness and ability to perform light maintenance tasks such as sweeping, mopping, and lifting.
• Availability for travel and flexibility to work at various locations

For more information, please visit our website: https://primestorage.com/home-storage

• Renting self-storage units, parking space, and other related products.
• Converting telephone and walk-in inquiries into rentals.
• Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greeting customers promptly, enthusiastically and professionally.
• Knowing and presenting the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Showing customers our self-storage units.
• Perform other duties as assigned