WHO WE ARE LOOKING FOR

• Experience in a previous HR officer role or equivalent would be useful.
• Excellent communication skills across all mediums.
• Confidentiality and integrity in all matters, displaying appropriate judgement and initiative when required.
• High attention to detail.
• Be open to new ideas.
• Strong organisational, planning, project management and decision-making skills.
• CIPD qualified or working towards.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh Group
• Award-winning learning & development offerings and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.
Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

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PURPOSE OF THE ROLE

To support our continued growth, we are looking for a motivated HR officer to join our HR Advisory team.
As a HR Officer you would be required to provide advice, support and guidance on a range of people policies and processes for non-complex ER cases. You will work closely with the team to manage a busy HR Inbox and provide high levels of service to our stakeholders, providing first query resolution where possible. The role is varied with a level of administration and HR case work and is a good developmental role if you wish to progress your career within HR.
This role needs an energetic and enthusiastic individual who will work collaboratively with all our HR teams. Is self-motivated and can work independently as well as part of a great team. An exceptional communicator who can build and maintain secure relationships with all stakeholders. You will need excellent organisational skills to successfully manage, prioritise and meet deadlines while keeping in mind the wider business needs.

WHAT YOU WILL DO

This is an overview and not an exhaustive list of some of the key responsibilities as a HR Officer:

• Triaging and managing a busy HR Advisory inbox.
• Act as first point of contact for people managers and employees in relation to HR queries.
• Answer HR queries with a view of first-time resolution; escalating more complex queries to HR Consultants/HRBP, as appropriate.
• Coach line managers to effectively manage non-complex ER cases and help them to understand how to follow and implement key processes for a successful resolution.
• Ensure effective, timely case management of people related issues and assist in conducting and documenting investigations.
• Update online Case Management systems with accurate data to enable understanding of case, query and resolution and enable robust reporting.
• Input and compile employee data and update records regularly ensuring accuracy to maintain data integrity and support on the analysis of data.
• Support in the monitoring, review and updating of HR policies and accompanying procedures.
• Produce exit interview data.
• Deal with adhoc administrative tasks.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh Group
• Award-winning learning & development offerings and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business