JOB SUMMARY

The Systems Administrator is responsible for supporting, maintaining, and enhancing enterprise systems, including infrastructure, applications, and/or system-level security. This role handles break-fix service incidents, service restoration issues, and access-related configurations across a wide range of technology services. The Senior Systems Administrator may specialize in areas such as infrastructure support or application security, including the configuration and administration of application access controls. This position requires availability 24/7, including participation in a rotational on-call schedule and scheduled maintenance windows.

QUALIFICATIONS

• H.S. Diploma or GED required
• 4-6 years System Administration experience required
• 4-6 years Supporting a mid to large size enterprise environment required
• Bachelor’s Degree in computer science or related field preferred

KNOWLEDGE, SKILLS AND ABILITIES

• 3-6 years of experience in application access security administration preferred.
• 3+ years’ optimization experience, working in a large-scale environment preferred.
• 3+ years’ experience in stakeholder relations
• 3+ years’ SOX compliance experience
• Experience with Oracle ERP and HCM Cloud security configuration, including creation of job and duty roles, HCM data roles, and security profiles preferred.
• Familiarity with systems development lifecycle, application patching, and security testing processes.
• Ticketing system experience, such as MySource or ServiceNow
• Ability to communicate technical concepts effectively to non-technical audiences.
• Relevant certifications in systems administration, Oracle Cloud security, or identity access management preferred.

• Proposes and implements system enhancements, including software and hardware updates, to improve performance and security.
• Maintains documentation related to system configurations, support procedures, and access controls.
• Supports and maintains a wide array of technology including infrastructure, enterprise applications, and security components.
• Diagnoses and resolves complex configuration and troubleshooting issues within a multi-vendor environment.
• Repairs and recovers from hardware or software failures and coordinates with stakeholders during incidents.
• Configures, tests, and manages user access and security roles in enterprise systems, including ERP and HCM applications.
• Participates in workshops to define and document role-based access design using least-privilege and segregation of duties (SoD) principles.
• Oversees security regression testing and evaluates the impact of application patches and updates.
• Collaborates with Cybersecurity and Identity Access Management (IAM) teams to support automated access provisioning and auditing.
• Supports access reviews, risk mitigation activities, and compliance audits.
• Provides a high level of technical and security-related support within assigned discipline.
• Performs other duties as assigned.Complies with all policies and standards.