Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .
PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today’s changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance.

Services:

• Third Party Administrator Services
• Enhance Health and Public Safety Services
• Claims Processing Services and Solutions
• Consulting and Advisory Services
• Cost Allocation Plans and Time Studies
• Cost Settlement and Supplemental Payment Strategies
• Healthcare Access and Markets

REQUIRED SKILLS

• Prior experience with a broad set of information systems and corporate technology infrastructure, including cloud-based networks, database, email, and customer facing systems.
• Proven track record in managing large-scale 24x7 platform operations expertise, including leveraging out-sourcing, off-shoring, and international technology operations, as appropriate.
• Data-intensive warehousing experience (collection, cleansing, export/import, analytics).
• Management of an IT staff of approximately 35 staff or more, inclusive of contractors or outside vendors.
• Demonstrated technological leadership in Government software solutions.
• Advanced, forward-thinking strategic planning experience with internal systems requirements and

industry products.

• Broad understanding of the tech industry, research and direction including specific developments within the healthcare industry, as well as artificial intelligence technology.
• Understanding and application of HIPAA or similar operational principles and other regulatory issues related to data use.
• Demonstrated interpersonal skills including the ability to work with different stakeholders and teams, effective internal and external communication, and proven ability to understand and adapt to

corporate cultures.

• Specific experience with businesses and technologies that support public sector clients is a plus, as

is experience supporting a geographically disbursed organization.

• Previous experience establishing and directing a customer-focused service delivery system.
• Experience in a rapidly growing, multi-state service organization with a wide range of user needs.

QUALIFICATIONS

Education:
Bachelor’s degree in Computer Science, Software Engineering, or Information Systems
Master’s Degree is a plus

DUTIES AND RESPONSIBILITIES

Chief Information Officer, Health Practice Area
The Chief Information Officer (CIO) is responsible for overseeing the technological strategy, development, and execution for the Health Practice Area. As a key member of the executive team, the CIO will lead the Practice Area’s tech vision, ensuring that the software development and technological infrastructure and innovations align with our business objectives. This position requires a strategic, hands-on leader capable of managing a team of engineers, architects, and IT professionals, while also evaluating and implementing new technologies that can propel the business forward. In addition to serving as the technical lead for the Practice Area, the CIO also serves a vital role in the overall Corporate IT organization. The Practice Area CIOs are collaborators on infrastructure, security, common tools, and other relevant IT matters impacting the entire organization.

PCG’s Health Practice Area provides proprietary software platforms to state Medicaid agencies and other publicly focused healthcare programs and services. Our software solutions include but are not limited to:

• Platforms to automate public assistance benefit eligibility determination, both in the detection of financial, residential, and asset verification.
• Financial software to support the reporting of public provider costs to determine Medicaid payment rates.
• Case management platforms to automate workflow processes to facilitate provider oversight and program integrity functions.
• Time study and cost allocation systems to support Health and Human service agency cost identification and federal claiming.
• Healthcare claiming and adjudication systems, both internally developed, as well as supporting off the shelf software platforms.

As a CIO, you will be responsible for developing and executing IT strategy, managing the IT budget and resources, ensuring compliance with security and data privacy standards, and fostering a culture of innovation and collaboration among IT staff and business team leaders. You will also evaluate and adopt new technology tools and platforms that can support business objectives and align with the overall IT vision and values.
To be successful in this role, you will need a strong background in IT management, software development, project management, business analysis, and change management. You will also lead the team to find innovative ways to develop tools using the latest Artificial Intelligence capabilities to the software development life cycle including low/no code, chat bots, machine learning and other AI-related capabilities. Further, you will need excellent communication, leadership, and problem-solving skills, as well as a passion for learning and innovation. A proven track record of delivering high-quality IT solutions that meet or exceed user expectations and business goals is foundational to serving in this role. This experience must include cloud computing, expertise in common programming languages (.NET, SQL, Java, HTML/CSS, Python, etc.) system architecture, cyber security, and pertinent regulatory frameworks (HIPAA, HITRUST, FedRAMP Certification).