About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
About Us
Since opening The Ascott Singapore in 1984 as Asia Pacific’s first international-class serviced residence, Ascott has expanded to over 950 properties worldwide. Headquartered in Singapore, Ascott operates in more than 230 cities across over 40 countries in regions including Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.
Ascott provides various accommodation options such as serviced residences, co-living properties, hotels, and independent senior living apartments. Its hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu, and Yello. The Ascott Star Rewards (ASR) loyalty programme offers members exclusive privileges and deals at participating locations.
As a fully owned business unit of CapitaLand Investment Limited, Ascott is a vertically-integrated lodging operator. It leverages its network of third-party owners and local expertise to enhance fee-related earnings through hospitality management and investment management services.
The Opportunity
We are seeking a dynamic individual with strong business acumen, analytical capabilities, and a passion for data. This role encompasses vendor management, contract negotiation, and the opportunity to lead and drive key initiatives. The ideal candidate will possess excellent communication and organizational skills, along with strong problem-solving abilities and a proactive mindset.

Responsibilities

• Oversee the Group’s Enterprise Market Data & Performance Benchmarking needs to drive revenue optimization
• Contract & drive the relationship with suppliers of our Enterprise market data & performance benchmarking data providers.
• Establish, guide & train clusters & users on optimal usage of market & performance benchmarking data platforms to drive actionable strategies for revenue optimization
• Coordinate and oversee competitor set compliance across the network and facilitate evaluation and execution of any required changes.
• Ensure data accuracy in reporting and work with clusters, Data Analytics & vendor to manage any anomaly investigations & data correction.
• Key member of the team developing the framework for & establishing Ascott’s Revenue Management Optimization standards & guidelines for F&B and Function Space – a core growth area for the organization.
• Monitor & Drive the Forecast Accuracy Dashboard performance, ensuring data accuracy from all forecast data sources, enabling the Revenue Management teams at clusters to perform accurate forecasting and revenue optimization.
• Support the department with development, training and implementation of Revenue Management Deck including troubleshooting & data validation for BI (BI Data Models & Power BI) and Oracle EPM – key toolsets that enable properties to drive strategies and revenue generation.
• Provide department administration support.
• Assist in any other ad-hoc Revenue & Distribution Management projects.

Requirements

Experience & Background

• Minimum 5 years of relevant experience in the hospitality industry, preferably in Revenue Management or Commercial functions.

Technical & Analytical Skills

• Strong understanding of key revenue metrics, market segmentation, pricing strategies, and demand forecasting in rooms, F&B, and event space.
• Hands-on system experience with RMS, PMS, and competitive benchmarking tools. Includes systems & tools such as IDeaS G3, Duetto, RMS Cloud, VHP Cloud, Opera Cloud, CoStar; Demand360. Knowledge of Delphi is a plus.
• Proficient in Excel, PowerPoint, and Power BI; experience in data validation and visualization required.
• Familiarity with data automation, reporting workflows, and BI dashboards.

Soft Skills

• Excellent communication, stakeholder management, and training facilitation skills.
• Strong attention to detail, organizational ability, and critical thinking.
• High level of initiative and ability to manage multiple priorities in a fast-paced environment.
• Fluent in written and spoken English.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified

• Oversee the Group’s Enterprise Market Data & Performance Benchmarking needs to drive revenue optimization
• Contract & drive the relationship with suppliers of our Enterprise market data & performance benchmarking data providers.
• Establish, guide & train clusters & users on optimal usage of market & performance benchmarking data platforms to drive actionable strategies for revenue optimization
• Coordinate and oversee competitor set compliance across the network and facilitate evaluation and execution of any required changes.
• Ensure data accuracy in reporting and work with clusters, Data Analytics & vendor to manage any anomaly investigations & data correction.
• Key member of the team developing the framework for & establishing Ascott’s Revenue Management Optimization standards & guidelines for F&B and Function Space – a core growth area for the organization.
• Monitor & Drive the Forecast Accuracy Dashboard performance, ensuring data accuracy from all forecast data sources, enabling the Revenue Management teams at clusters to perform accurate forecasting and revenue optimization.
• Support the department with development, training and implementation of Revenue Management Deck including troubleshooting & data validation for BI (BI Data Models & Power BI) and Oracle EPM – key toolsets that enable properties to drive strategies and revenue generation.
• Provide department administration support.
• Assist in any other ad-hoc Revenue & Distribution Management projects