FULL TIME 30 HOURS PER/WEEK

The Office of the Ombudsperson at Georgia State University provides free, confidential, impartial, and independent conflict management services to all students, faculty, staff, and administrators across all GSU campuses. Following the Code of Ethics and Standards of Practice established by the International Ombuds Association (IOA), we assist individuals in managing conflicts, providing strategies, options, and coaching in line with our values of impartiality, confidentiality, and independence.
The Office of the Ombudsperson is seeking an Administrative Coordinator who will play a crucial role in supporting the office’s day-to-day operations. The ideal candidate will possess strong interpersonal communication skills, administrative experience, and a familiarity with digital tools and technology. This position requires a commitment to maintaining the highest standards of professionalism and confidentiality in alignment with the IOA’s Code of Ethics.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree and one-year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience.
• Strong interpersonal and communication skills.
• Proven administrative experience, including handling budgets and office management.
• Comfortable with digital technology, including maintaining databases, websites, and social media.
• Ability to act in accordance with the International Ombuds Association (IOA) standards of practice.
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively.

PREFERRED QUALIFICATIONS:

• Knowledge of University policies and procedures.
  College/Business Unit: Provost & VP Academic Affairs
  Department: Office of the Ombudsperson
  Location: Atlanta Campus
  Shift: 9:30 AM - 4:00 PM
  Salary : $17.95 - $26.81
  Pay Grade: 10
  FLSA Status: Non-Exempt
  Job Type: Full Time (Benefits Eligible)
  Job Posting: 03/14/25, 5:21:55 PM
  Closing Date: 03/28/25, 10:59:00 PM
  Special Instructions:

As an Administrative Coordinator in the Office of the Ombudsperson, you will be responsible for a variety of essential tasks to support the office’s operations and enhance its effectiveness.

• Administrative Support:
• Maintain service contracts, order supplies, and manage general office duties such as filing, sorting, and database maintenance.
• Assist in the development and monitoring of the departmental budget, including processing vouchers, reconciling P-Card logs, and tracking expenditures.
• Ensure compliance with University policies and procedures.
• Visitor Intake & Communication:
• Serve as the first point of contact for visitors, assisting with intake and directing them to appropriate services.
• Provide information on policies and procedures related to conflict management and other office services.
• Outreach & Awareness:
• Assist with outreach campaigns, representing the office at informational sessions and events.
• Help design and disseminate office materials.
• Maintain and update the office’s web presence, including website and social media platforms.
• Reports & Documentation:
• Draft reports, correspondence, and various forms.
• Assist with the creation of annual reports for the office.
• Supervisory Support:
• Assist with the hiring process for student assistants, liaising with HRAC and UAP.
• Track time and maintain schedules for student assistants.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications: