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Branch Manager at Al Hilal Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Senior Data Quality Manager at SozialBank AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Oracle Lead Database Engineer at Deutsche Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
SAP Finance Lead - Melbourne at Peoplebank NZ
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
HVAC Estimator at Burbank Group
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
C&AFC – Regulatory Advisory Senior Analyst - AVP at Deutsche Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Customer Service Team Lead at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Senior Solution Architect - Engine by Starling at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Fraud Analyst at Al Hilal Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Branch Manager at Al Hilal Bank
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
AML Financial Crime Investigator at Kroo Bank Ltd
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Branch Manager (Emiratization) at Al Hilal Bank
London, Cleveland - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
HR Administrato at C24 Bank GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Junior Data Analyst at Advanzia Bank
Luxembourg, Nova Scotia, Luxembourg - Full Time
Skills Needed
N/A
(Senior) AML Operations Analyst at C24 Bank GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Operational Risk Analyst at Kroo Bank Ltd
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Graphic Designer at Burbank Group
Australia, Saxony, Australia - Full Time
Skills Needed
N/A
Business Development Manager at Starling Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Compliance Manager at Kroo Bank Ltd
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Customer Service Team Lead at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Branch Manager at Al Hilal Bank
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

17 Dec, 26

Salary

45000.0

Posted On

18 Sep, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Financial Services & Insurance

Description
  • Al Hilal Bank is looking for an experienced Branch Manager to lead digital branch operations, strengthen customer engagement and drive service excellence across our Digital Banking channels.Key responsibilities:Manage daily Digital Banking branch operations and ensure efficient service delivery
  • Lead, coach and develop a team of 5–10 employees
  • Oversee digital customer journeys and service touchpoints
  • Manage complex customer issues and ensure timely resolution
  • Drive customer adoption and effective use of Digital Banking services
  • Monitor service performance, customer trends and operational KPIs
  • Coordinate with Technology and Operations teams on system performance, incidents and service improvements
  • Work closely with Contact Centre teams to address customer concerns and recurring service issues
  • Prepare performance reports and support management decision-making
  • Ensure compliance with the bank’s policies, procedures, operational controls and service standards
  • Identify and implement continuous improvement initiatives
  • Requirements:Minimum 6 years of experience in Digital Banking, Branch Operations, Customer Service or Banking Operations
  • Bachelor’s degree in Business Administration, Banking, Finance, Information Systems or a related discipline
  • Strong knowledge of digital banking platforms and service models
  • Experience in customer-experience management and service-quality improvement
  • Proven team leadership and people-management capabilities
  • Strong analytical, communication, coordination and reporting skills

How To Apply:

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Responsibilities
  • Al Hilal Bank is looking for an experienced Branch Manager to lead digital branch operations, strengthen customer engagement and drive service excellence across our Digital Banking channels.Key responsibilities:Manage daily Digital Banking branch operations and ensure efficient service delivery
  • Lead, coach and develop a team of 5–10 employees
  • Oversee digital customer journeys and service touchpoints
  • Manage complex customer issues and ensure timely resolution
  • Drive customer adoption and effective use of Digital Banking services
  • Monitor service performance, customer trends and operational KPIs
  • Coordinate with Technology and Operations teams on system performance, incidents and service improvements
  • Work closely with Contact Centre teams to address customer concerns and recurring service issues
  • Prepare performance reports and support management decision-making
  • Ensure compliance with the bank’s policies, procedures, operational controls and service standards
  • Identify and implement continuous improvement initiatives
  • Requirements:Minimum 6 years of experience in Digital Banking, Branch Operations, Customer Service or Banking Operations
  • Bachelor’s degree in Business Administration, Banking, Finance, Information Systems or a related discipline
  • Strong knowledge of digital banking platforms and service models
  • Experience in customer-experience management and service-quality improvement
  • Proven team leadership and people-management capabilities
  • Strong analytical, communication, coordination and reporting skills
Branch Manager at Al Hilal Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Senior Data Quality Manager at SozialBank AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Oracle Lead Database Engineer at Deutsche Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
SAP Finance Lead - Melbourne at Peoplebank NZ
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
HVAC Estimator at Burbank Group
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
C&AFC – Regulatory Advisory Senior Analyst - AVP at Deutsche Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Customer Service Team Lead at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Senior Solution Architect - Engine by Starling at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Fraud Analyst at Al Hilal Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Branch Manager at Al Hilal Bank
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
AML Financial Crime Investigator at Kroo Bank Ltd
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Branch Manager (Emiratization) at Al Hilal Bank
London, Cleveland - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
HR Administrato at C24 Bank GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Junior Data Analyst at Advanzia Bank
Luxembourg, Nova Scotia, Luxembourg - Full Time
Skills Needed
N/A
(Senior) AML Operations Analyst at C24 Bank GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Operational Risk Analyst at Kroo Bank Ltd
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Graphic Designer at Burbank Group
Australia, Saxony, Australia - Full Time
Skills Needed
N/A
Business Development Manager at Starling Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Compliance Manager at Kroo Bank Ltd
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Customer Service Team Lead at Starling Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)