Position Description:
Cashiers, customer service reps, and customer service enthusiasts alike, we have a great opportunity for you! Central National Bank is adding a Personal Banker to our team. No banking experience required!

You read that right. Our team members have successfully transitioned from non-banking roles such as -

• Cashiering and other retail roles
• Teaching
• CNAs
• Administrative and office workers
• And more!

They found success in this role and now its your turn! With an attention to detail, knack for problem solving, and friendly customer service attitude, you may have the skills needed. We provide you with the training and tools for the rest.

WHO WE ARE

Lead. Empower. Build. Invest. Adapt.

You may see our name and the Central National Bank, money for life jingle pops in your head. But beyond being successful in creating a catchy tune, we are a leading financial institution making an impact on 30+ locations throughout Kansas and Nebraska. We have done so by:

• Continually investing our time and resources into the communities we live in and serve.
• Empowering our team members to become leaders within.
• Continually adapting and being responsive to changes
• Building on the relationships that we have grown throughout the years.

Beyond providing superior customer service, we offer a diverse array of financial products and services to include trust & wealth management, mortgages, lending, and so much more!

You read that right. Our team members have successfully transitioned from non-banking roles such as -

• Cashiering and other retail roles
• Teaching
• CNAs
• Administrative and office workers
• And more

Now, lets talk about what you would be doing. As a Personal Banker, you will:

• Build Relationships: Being the Banks primary contact with customers, you consistently provide A+ customer service and get to know our customers while processing transactions, opening up accounts, and answering questions.
• Seek Growth: With your eagerness to learn, you go through consumer loan training so you can help with the loan process and questions regarding it.
• Provide Support: You stay current on the banks offerings to promote awareness of products and services. You provide support to current and potential customers in regards to their financial needs. With the relationships built, you are confident making recommendations and referrals.
• Become Resourceful: Beyond training and guidance from your knowledgeable teammates, you also have access to many learning tools and resources to stay up-to-date on any operational, technical, and regulatory requirements.
• Troubleshoot Problems: When customer issues arise, you tackle them with professionalism. When you see a complex issue arising, you send it seamlessly onto management for resolution.
• Collaborate: You are a team player who works well with others inside and outside the bank