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811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Self Motivated, Integrity, Risk Control, Knowledge Flair, Positive Attitude, Collaboration, Adaptability, Time Management, Customer Satisfaction, Information Security
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
Danish Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
Riga, , Latvia - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Technical Support, Crm Software, Banking Knowledge, Account Management, Customer Satisfaction, Multi Tasking, Team Collaboration, Flexibility, Attention To Detail, Time Management, Complaint Resolution, Product Knowledge
Specialization
Fluency in Danish is essential, along with experience in customer service, preferably in the banking sector. Strong communication and problem-solving skills are required to ensure customer satisfaction.
Danish Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
, , Bulgaria - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Technical Support, Crm Software, Banking Knowledge, Account Management, Complaint Resolution, Team Collaboration, Fast Paced Environment, Customer Satisfaction, Flexibility, Attention To Detail
Specialization
Fluency in Danish is essential, along with experience in customer service, preferably in the banking sector. Strong communication and problem-solving skills are required to ensure customer satisfaction.
Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Kyc Verification, Customer Service, Communication Skills, Attention To Detail, Cross Selling, Documentation Accuracy
Specialization
The position requires excellent communication skills, attention to detail, and a professional demeanor. These skills are essential for effectively representing the bank and ensuring customer satisfaction.
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Integrity, Self Motivated, Risk Control, Knowledge Flair, Positive Attitude, Adaptability, Time Management, Customer Satisfaction, Information Security, Quality Process
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
Part-Time Universal Banker (20 Hours), Huntington Beach Branch at Citi
Huntington Beach, California, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in Retail Banking or similar is required. A high school diploma or equivalent is also necessary.
Asst Product Sales Manager - Branch Banking - POS (Point of Sale) at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Sales, Merchant Acquiring, Digital Payment Solutions, Client Acquisition, Relationship Management, Lead Generation, Negotiation, Kyc Compliance, Performance Reporting, Sales Trend Analysis, Strategic Initiatives, Business Growth, Team Collaboration, Market Opportunities, Service Standards, Customized Payment Solutions
Specialization
The position requires a proactive sales professional with experience in the Merchant Acquiring vertical. Responsibilities include generating performance reports and contributing to strategic initiatives for revenue enhancement.
Experience Required
Minimum 2 year(s)
Associate Relationship Banker (New Build) - South Attleboro, MA at JPMC Candidate Experience page
Attleboro, Massachusetts, United States - Full Time
Skills Needed
Sales Experience, Client Relationship Management, Communication Skills, Problem Solving, Financial Knowledge, Consultative Communication, Technology Solutions, Attention To Detail, Risk Management, Banking Policies, Customer Service, Team Collaboration, Product Knowledge, Listening Skills, Client Education, Trust Building
Specialization
Candidates should have at least 1 year of sales experience in retail banking or related fields, with strong communication skills and the ability to resolve client issues effectively. A high school diploma or equivalent is required, and the ability to work branch hours including weekends is necessary.
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Integrity, Self Motivated, Risk Control, Knowledge Flair, Positive Attitude, Adaptability, Flexibility, Time Management, Customer Satisfaction, Process Adherence
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
French Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
Lisbon, , Portugal - Full Time
Skills Needed
Fluency In French, Customer Service, Communication Skills, Problem Solving, Multitasking, Banking Knowledge, Crm Systems, Time Management
Specialization
Candidates must be fluent in French and have previous customer service experience, ideally in the banking sector. Strong communication and problem-solving skills are essential.
AD Vorlage - Kundenberater Versicherungen Bankenvertrieb (m/w/d) at RV Versicherung AG
Leipzig, Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Insurance Solutions, Client Management, Communication, Problem Solving, Relationship Building, Needs Assessment
Specialization
Candidates should have a commercial education and ideally some experience in sales. A strong ability to understand customer needs and a friendly disposition are essential.
Associate, Global Client Management - Banks and Broker Dealers at BNY
New York, New York, United States - Full Time
Skills Needed
Analytical Skills, Presentation Skills, Communication Skills, Writing Ability, Time Management, Leadership Skills, Collaboration, Detail Orientation
Specialization
A bachelor's degree or equivalent experience is required, along with 2-5 years of work experience. Strong analytical, presentation, and communication skills are essential, along with the ability to manage time effectively and work under pressure.
Experience Required
Minimum 2 year(s)
Spanish Speaking Agent For Online Bank Company - Work In Greece at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Spanish, Customer Support, Banking Products, Communication Skills, Interpersonal Skills, Problem Solving, Detail Oriented, Crm Systems, Online Banking Platforms
Specialization
Fluency in Spanish is required, with proficiency in English being a plus. Strong communication skills and a desire to learn about online banking are also necessary.
System Analyst/ L3 Production Support(Java & Oracle ) - Banking at Unison Group
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Java, Oracle Database, L3 Production Support, Incident Management, Root Cause Analysis, Vendor Coordination, Testing Support, Analytical Skills, Troubleshooting Skills, Crm, Microsoft Dynamics, Middleware Patching, Os Patching, Certificate Renewal, System Stability, Production Monitoring
Specialization
Strong experience in Java and Oracle Database is required, along with proven L3 production support experience in banking. Analytical and troubleshooting skills for complex production issues are essential.
Experience Required
Minimum 5 year(s)
Part-Time Universal Banker (20 Hours), Fresno Blackstone Branch at Citi
Fresno, California, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in retail banking or similar roles is required. A high school diploma or equivalent is necessary.
Assistant Manager/Senior Executive, Finance (Bank Reconciliation) at NTUC INCOME INSURANCE COOPERATIVE LIMITED
, , Singapore - Full Time
Skills Needed
Bank Reconciliation, Sap, Microsoft Excel, Analytical Skills, Problem Solving Skills, Cash Management, Financial Controls, Team Leadership, Process Improvements, Project Management, Uat Testing, Automation, Compliance, Mentoring, Coaching
Specialization
Candidates should have 4-5 years of experience in a Finance/Accounting role and possess a Degree or Diploma in Finance/Accounting. Advanced knowledge of SAP and proficiency in Microsoft Excel are essential, along with strong analytical and problem-solving skills.
Experience Required
Minimum 5 year(s)
Commercial Bank - Cash Management Sales Officer, Vice President at Citi
Chicago, Illinois, United States - Full Time
Skills Needed
Treasury Services, Client Management, Problem Solving, Interpersonal Skills, Time Management, Organizational Skills, Communication Skills, Analytical Skills, Presentation Skills, Cross Sell Opportunities, Revenue Expansion, Networking, Cash Management, Risk Management, Treasury Technology, Data Analysis
Specialization
Candidates should have at least 5 years of relevant Treasury Services experience and a proven track record in client-focused activities. Strong relationship management and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
shift supervisor - Store# 08582, GREENVILLE BLVD & RED BANKS RD at Starbucks Coffee Company
Greenville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Communication Skills, Interpersonal Skills, Task Delegation, Food Preparation, Beverage Preparation, Retail Knowledge, Relationship Building, Adaptability, Coaching, Punctuality, Attendance, Safety Standards, Quality Control
Specialization
Candidates must have at least six months of experience in customer service and task delegation. Flexibility in working hours, including early mornings and weekends, is also required.
German Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
, , Germany - Full Time
Skills Needed
Fluency In German, Customer Service, Account Management, Technical Support, Communication Skills, Problem Solving Skills, Interpersonal Skills, Online Banking Platforms, Crm Systems, Financial Products, Banking Regulations, Proactive Attitude, Multi Tasking, Flexible Hours, Troubleshooting, Customer Experience
Specialization
Fluency in German is essential, and previous experience in customer service within the banking sector is preferred. Strong communication skills and a proactive attitude are necessary for addressing customer needs.
US Banks (MSBNA) Financial Crimes Risk Officer - Vice President at Morgan Stanley
Harrison, New York, United States - Full Time
Skills Needed
Financial Crimes Risk, Bsa, Aml, Kyc, Reputational Risk, Data Analysis, Leadership, Communication, Microsoft Office, Customer Due Diligence, Anti Money Laundering, Risk Management, Compliance, Training, Project Management, Problem Solving
Specialization
Candidates should have 8+ years of relevant experience with BSA/AML regulations and a bachelor's degree in a related field. Strong leadership qualities and knowledge of KYC, CIP, and CDD requirements are essential.
Experience Required
Minimum 10 year(s)
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Self-Motivated, Integrity, Risk Control, Knowledge Flair, Positive Attitude, Collaboration, Adaptability, Time Management, Customer Satisfaction, Information Security

Industry

Banking

Description
CEC Officer - Inbound – 811 CUFD (Customer Unfreeze Department) Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC – Team Leader – Inbound Position Grade Assistant Manager / Deputy Manager Job Role To attend the inbound calls / icommit / make outbound calls to customers in 811 CUFD and process the queries & requests to customer's satisfaction related to freeze (both voice or video) To identify and convert the opportunities for cross selling (banking product) on customer's call if required. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/SME/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/Bank holidays Flexible to get scattered 6 Week Offs in a month with 9hours of shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers Understand customers profile and identify any risks related to profiles. Act as a risk control unit and complete due diligence on customers profile.
Responsibilities
The role involves attending inbound calls and processing customer queries related to account freezes, ensuring customer satisfaction. Additionally, the officer is responsible for identifying cross-selling opportunities during customer interactions.
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Self Motivated, Integrity, Risk Control, Knowledge Flair, Positive Attitude, Collaboration, Adaptability, Time Management, Customer Satisfaction, Information Security
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
Danish Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
Riga, , Latvia - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Technical Support, Crm Software, Banking Knowledge, Account Management, Customer Satisfaction, Multi Tasking, Team Collaboration, Flexibility, Attention To Detail, Time Management, Complaint Resolution, Product Knowledge
Specialization
Fluency in Danish is essential, along with experience in customer service, preferably in the banking sector. Strong communication and problem-solving skills are required to ensure customer satisfaction.
Danish Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
, , Bulgaria - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Technical Support, Crm Software, Banking Knowledge, Account Management, Complaint Resolution, Team Collaboration, Fast Paced Environment, Customer Satisfaction, Flexibility, Attention To Detail
Specialization
Fluency in Danish is essential, along with experience in customer service, preferably in the banking sector. Strong communication and problem-solving skills are required to ensure customer satisfaction.
Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Kyc Verification, Customer Service, Communication Skills, Attention To Detail, Cross Selling, Documentation Accuracy
Specialization
The position requires excellent communication skills, attention to detail, and a professional demeanor. These skills are essential for effectively representing the bank and ensuring customer satisfaction.
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Integrity, Self Motivated, Risk Control, Knowledge Flair, Positive Attitude, Adaptability, Time Management, Customer Satisfaction, Information Security, Quality Process
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
Part-Time Universal Banker (20 Hours), Huntington Beach Branch at Citi
Huntington Beach, California, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in Retail Banking or similar is required. A high school diploma or equivalent is also necessary.
Asst Product Sales Manager - Branch Banking - POS (Point of Sale) at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Sales, Merchant Acquiring, Digital Payment Solutions, Client Acquisition, Relationship Management, Lead Generation, Negotiation, Kyc Compliance, Performance Reporting, Sales Trend Analysis, Strategic Initiatives, Business Growth, Team Collaboration, Market Opportunities, Service Standards, Customized Payment Solutions
Specialization
The position requires a proactive sales professional with experience in the Merchant Acquiring vertical. Responsibilities include generating performance reports and contributing to strategic initiatives for revenue enhancement.
Experience Required
Minimum 2 year(s)
Associate Relationship Banker (New Build) - South Attleboro, MA at JPMC Candidate Experience page
Attleboro, Massachusetts, United States - Full Time
Skills Needed
Sales Experience, Client Relationship Management, Communication Skills, Problem Solving, Financial Knowledge, Consultative Communication, Technology Solutions, Attention To Detail, Risk Management, Banking Policies, Customer Service, Team Collaboration, Product Knowledge, Listening Skills, Client Education, Trust Building
Specialization
Candidates should have at least 1 year of sales experience in retail banking or related fields, with strong communication skills and the ability to resolve client issues effectively. A high school diploma or equivalent is required, and the ability to work branch hours including weekends is necessary.
811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Cross Selling, Problem Solving, Team Player, Integrity, Self Motivated, Risk Control, Knowledge Flair, Positive Attitude, Adaptability, Flexibility, Time Management, Customer Satisfaction, Process Adherence
Specialization
Candidates should be graduates with 1-2 years of experience, including at least 6 months in a customer service role. Excellent verbal and written communication skills are essential, along with flexibility to work various shifts.
French Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
Lisbon, , Portugal - Full Time
Skills Needed
Fluency In French, Customer Service, Communication Skills, Problem Solving, Multitasking, Banking Knowledge, Crm Systems, Time Management
Specialization
Candidates must be fluent in French and have previous customer service experience, ideally in the banking sector. Strong communication and problem-solving skills are essential.
AD Vorlage - Kundenberater Versicherungen Bankenvertrieb (m/w/d) at RV Versicherung AG
Leipzig, Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Insurance Solutions, Client Management, Communication, Problem Solving, Relationship Building, Needs Assessment
Specialization
Candidates should have a commercial education and ideally some experience in sales. A strong ability to understand customer needs and a friendly disposition are essential.
Associate, Global Client Management - Banks and Broker Dealers at BNY
New York, New York, United States - Full Time
Skills Needed
Analytical Skills, Presentation Skills, Communication Skills, Writing Ability, Time Management, Leadership Skills, Collaboration, Detail Orientation
Specialization
A bachelor's degree or equivalent experience is required, along with 2-5 years of work experience. Strong analytical, presentation, and communication skills are essential, along with the ability to manage time effectively and work under pressure.
Experience Required
Minimum 2 year(s)
Spanish Speaking Agent For Online Bank Company - Work In Greece at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Spanish, Customer Support, Banking Products, Communication Skills, Interpersonal Skills, Problem Solving, Detail Oriented, Crm Systems, Online Banking Platforms
Specialization
Fluency in Spanish is required, with proficiency in English being a plus. Strong communication skills and a desire to learn about online banking are also necessary.
System Analyst/ L3 Production Support(Java & Oracle ) - Banking at Unison Group
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Java, Oracle Database, L3 Production Support, Incident Management, Root Cause Analysis, Vendor Coordination, Testing Support, Analytical Skills, Troubleshooting Skills, Crm, Microsoft Dynamics, Middleware Patching, Os Patching, Certificate Renewal, System Stability, Production Monitoring
Specialization
Strong experience in Java and Oracle Database is required, along with proven L3 production support experience in banking. Analytical and troubleshooting skills for complex production issues are essential.
Experience Required
Minimum 5 year(s)
Part-Time Universal Banker (20 Hours), Fresno Blackstone Branch at Citi
Fresno, California, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in retail banking or similar roles is required. A high school diploma or equivalent is necessary.
Assistant Manager/Senior Executive, Finance (Bank Reconciliation) at NTUC INCOME INSURANCE COOPERATIVE LIMITED
, , Singapore - Full Time
Skills Needed
Bank Reconciliation, Sap, Microsoft Excel, Analytical Skills, Problem Solving Skills, Cash Management, Financial Controls, Team Leadership, Process Improvements, Project Management, Uat Testing, Automation, Compliance, Mentoring, Coaching
Specialization
Candidates should have 4-5 years of experience in a Finance/Accounting role and possess a Degree or Diploma in Finance/Accounting. Advanced knowledge of SAP and proficiency in Microsoft Excel are essential, along with strong analytical and problem-solving skills.
Experience Required
Minimum 5 year(s)
Commercial Bank - Cash Management Sales Officer, Vice President at Citi
Chicago, Illinois, United States - Full Time
Skills Needed
Treasury Services, Client Management, Problem Solving, Interpersonal Skills, Time Management, Organizational Skills, Communication Skills, Analytical Skills, Presentation Skills, Cross Sell Opportunities, Revenue Expansion, Networking, Cash Management, Risk Management, Treasury Technology, Data Analysis
Specialization
Candidates should have at least 5 years of relevant Treasury Services experience and a proven track record in client-focused activities. Strong relationship management and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
shift supervisor - Store# 08582, GREENVILLE BLVD & RED BANKS RD at Starbucks Coffee Company
Greenville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Communication Skills, Interpersonal Skills, Task Delegation, Food Preparation, Beverage Preparation, Retail Knowledge, Relationship Building, Adaptability, Coaching, Punctuality, Attendance, Safety Standards, Quality Control
Specialization
Candidates must have at least six months of experience in customer service and task delegation. Flexibility in working hours, including early mornings and weekends, is also required.
German Speaking Customer Service for Online Bank - Work In Greece at Mercier Consultancy MD
, , Germany - Full Time
Skills Needed
Fluency In German, Customer Service, Account Management, Technical Support, Communication Skills, Problem Solving Skills, Interpersonal Skills, Online Banking Platforms, Crm Systems, Financial Products, Banking Regulations, Proactive Attitude, Multi Tasking, Flexible Hours, Troubleshooting, Customer Experience
Specialization
Fluency in German is essential, and previous experience in customer service within the banking sector is preferred. Strong communication skills and a proactive attitude are necessary for addressing customer needs.
US Banks (MSBNA) Financial Crimes Risk Officer - Vice President at Morgan Stanley
Harrison, New York, United States - Full Time
Skills Needed
Financial Crimes Risk, Bsa, Aml, Kyc, Reputational Risk, Data Analysis, Leadership, Communication, Microsoft Office, Customer Due Diligence, Anti Money Laundering, Risk Management, Compliance, Training, Project Management, Problem Solving
Specialization
Candidates should have 8+ years of relevant experience with BSA/AML regulations and a bachelor's degree in a related field. Strong leadership qualities and knowledge of KYC, CIP, and CDD requirements are essential.
Experience Required
Minimum 10 year(s)
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