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The Managing Director (MD) of Data & AI is a critical executive leadership role reporting to the Chief Digital Officer, accountable for defining and operationalizing Air Canada’s enterprise data and AI strategy. This leader will shape how data is collected, governed, enriched, and activated to enable smarter decision-making, operational excellence, commercial impact, and personalized customer experiences. As a strategic thought partner to the business, the Managing Director of Data & AI will architect and scale enterprise data platforms, AI capabilities, and operating models that drive measurable business value.
This role will lead and integrate five distinct but interconnected functions: Data Engineering & Architecture, Data & AI Strategy & Governance, Data Science & AI, Data Product Management, and Data Platforms. The leader must also build a strong internal talent engine while managing key partnerships across hyperscalers, data vendors, and the broader AI ecosystem. They will promote a culture of responsible data use, ethical AI, and continuous innovation, ensuring that the organization remains competitive and resilient in an increasingly data-driven world. The successful candidate is a systems thinker and business translator with a track record of delivering enterprise-scale AI solutions and modern data platforms.
A key objective of this role is to build world-class in-house capabilities in data product management, data engineering, and applied AI, reducing dependency on third-party vendors while enhancing speed, accountability, and innovation. This leader will define the organizational structure, talent strategy, and operating model needed to enable a scalable, high-performing data function aligned with our shift toward a product and platform operating model.
We are entering a transformative era where data and AI will define the winners and losers in every industry. Generative and agentic AI represent the next leap in how enterprises operate, serve customers, and generate value. For Air Canada, this role is not only technical, but it is also strategic. The Managing Director (MD) of Data & AI will be instrumental in shaping the airline’s future, helping us reimagine what’s possible in travel. This role is a mission-critical position at the forefront of innovation, competitiveness, and digital reinvention.

QUALIFICATIONS

• 15+ years of experience in technology and data & AI, with at least 10 years at the executive level.
• A relevant University degree/technical certification, and/or relevant experience.
• MBA or technology-relevant post-graduate degree preferred.
• Demonstrated ability to lead, inspire, and mentor a diverse and talented team of technology professionals.
• Advanced knowledge of data platforms, governance, analytics, and AI technologies.
• Strong background in advanced statistical and data science, as well as management of business-focused analytics teams
• Experience with big data, machine learning, generative ai, agentic ai, and data visualization tools
• Proven knowledge of standard concepts, practices, and procedures within the airline industry with strong collaboration cross-functional teams from tech, design, and business
• Exceptional leadership, stakeholder management, and communication skills, with the ability to influence at all levels, including C-level executives.
• Strong analytical, problem-solving, and decision-making skills, with the ability to navigate complexity and ambiguity.
• Experience leading operating model redesigns, cost optimization efforts, and talent strategy initiatives.
• Demonstrated ability to influence Boards and C-suites and lead change in matrixed, federated organizations.
• Experience in leading Data and AI technologies and tools outcomes at executive levels.

CONDITIONS OF EMPLOYMENT:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.