HOW YOU WILL BE MAKING A DIFFERENCE:

• Complete face-to-face mental health and addictions assessments based on theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine client needs and level of risk
• Engage Emergency Services when it is determined that additional intervention is required
• Establish a therapeutic relationship to maximize the benefits of engagement between the staff and client
• Assess social and environmental factors impacting the client
• Determine the impact of psychiatric symptoms on functioning
• Identify risk factors related to client and staff safety
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Ensure the assessment incorporates cultural and ethnic factors
• Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
• Refer clients to an RN when psychiatric assessment for a clinic referral is determined to be necessary and/or appropriate
• Assist the client to identify and connect with personal/natural supports
• Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service
• Have knowledge about community resources relevant to clients, including other addiction and mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
• When appropriate, act as liaison with caregivers and/or service and support providers who are involved with client to facilitate a coordinated approach to service provision
• Provide telephone assistance to individuals seeking support, face-to-face appointments and/or information about addiction and mental health services and supports
• Provide health teaching and information regarding a variety of coping techniques and strategies
• Provide information regarding resources found within both the broader addiction and mental health system and the community in general
• Provide coverage for other Crisis Services Programs, as requested (i.e. Crisis Centre-First Contact, Crisis Stabilization Space)
• Work collaboratively with colleagues at the Mental Health and Addictions Crisis Centre to provide a seamless, person-centred approach for service delivery and to support other staff as needed
• Attend and actively participate in staff and group meetings
• Contribute to a positive team environment

POLICE VULNERABLE SECTOR CHECK REQUIREMENTS

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

WE REQUIRE THE FOLLOWING QUALIFICATIONS:

• Degree or diploma in a health or social science discipline (Primary proof of credentials will be required during the hiring process, i.e. original degree/diploma/certificate or official transcript)
• Valid Driver’s License, adequate insurance and access to a vehicle to carry out job duties
• Ability to attend work regularly

WE PREFER THE FOLLOWING QUALIFICATIONS:

• Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
• Basic computer skills
• Knowledge of and experience working with individuals with a serious mental illness and/or addiction in a community setting
• Knowledge of community resources in London
• Training in crisis intervention and resolution including ASIST and First Aid/CPR
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
  INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Please refer the Job description for details