CANDIDATE OVERVIEW

We are looking for candidates who ideally holds the following skills and experience:

• Building and maintaining effective relationships with both internal and external clients and their teams and developing knowledge of their business
• Actively contributing to client service initiatives in the group, including attending client events and seminars where required
• Developing and maintaining core sector understanding to support delivery of optimum client service
• Liaising regularly (at least on a weekly basis) with lawyers to identify work commitments and prioritising your workload accordingly
• Proactively identify areas of responsibility and tasks you can take ownership of
• Diary management for lawyers including arranging meetings and appointments, both internally and externally, ensuring the Outlook diary is up to date and holds all the necessary information in relation to the appointment including taking responsibility for booking travel, meeting rooms and arranging for necessary equipment and refreshments
• Proactive advance monitoring of lawyers’ diaries, reminding them of diary commitments and taking responsibility for the provision of all supporting paperwork and necessary information for each meeting
• Liaising with the travel company to make travel and accommodation arrangements (UK and international), keeping lawyers advised of any changes in scheduling and ensuring they have an accurate
• Taking ownership of answering lawyers’ telephone calls when they are unavailable, taking accurate messages and passing them on promptly, trying to assist and answer any non-legal queries if possible and ensuring the caller receives a satisfactory response
• Screening, prioritising and dealing with lawyers’ incoming e-mails, post and voicemail when lawyers are out of the office, acknowledging receipt and responding where able and appropriate
• Proactively ensuring that the Exigent transcription service and Document Production service is utilised effectively
• Managing production of documents (produced in-house and externally), co-ordinating changes made including taking responsibility for the consistency of those documents (e.g. formatting, numbering, CompareDocs etc).
• Coordinating typing of audio files, drafting correspondence, producing documents/letters/e-mails and memos

Provide proactive and professional Legal PA support to the group.
Services to be delivered to the business in a manner which is consistent with the increasingly competitive environment in which the Firm operates.
This role is intended to embrace a team-working approach, collaborating with lawyers and other members of Business Operations to fulfil the needs of the business. In addition to being assigned to a number of specific lawyers, it is expected that a Legal PA will work with every member of the team to ensure that overall needs are met.
Support may need to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.