At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

JOB SUMMARY:

Under the general supervision of the Maintenance Manager, the Lead Material Handling Equipment (MHE) Technician is responsible for overseeing, mentoring, and leading a team of MHE Technicians. This role involves assigning work, assessing repair needs, and reviewing completed work to ensure the highest standards of repair, safety, and operational efficiency for the electric and propane-powered Material Handling Equipment fleet, including Crown and Raymond forklifts and electric pallet jacks, within a dynamic warehouse environment. The Lead MHE Technician plays a pivotal role in organizing workload, delegating tasks, and ensuring the continuous availability of MHE for business operations.

SKILLS AND QUALIFICATIONS:

• Education: MHE Maintenance Technician Certificate from a MHE Manufacturer or accredited institution is required; advanced certifications are highly preferred. High school diploma required.
• Experience: A minimum of three (3) to five (5) years of progressive experience working with material handling equipment, including at least one (1) year in a lead or supervisory capacity, is required. Proven experience with Crown and Raymond MHE equipment is highly preferred. Licensed or experienced in one or more of the following: Automotive, Truck & Coach, Heavy Equipment, Lift Truck Technician, or enrolled in a Motive Power program an asset.
• Technical Skills: Expert-level mechanical, electrical, and troubleshooting skills. In-depth and specialized knowledge of MHE components, including batteries, charging systems, motors, hydraulic systems, and controllers. Demonstrated ability to lead complex diagnostics and repairs. Ability to read hydraulic/electrical schematics and follow service manuals.
• Tools and Equipment: Expert proficiency in using hand tools, power tools, air tools, torches, welders and specialized diagnostic equipment for MHE.
• Leadership Skills: Proven ability to lead, motivate, and mentor a team. Strong organizational, delegation, and communication skills.
• Physical Requirements: Ability to lift up to 50 lbs., climb ladders, and work in various physical conditions, including tight spaces, for extended periods.

WHAT YOU WILL DO:

• Lead, mentor, and provide technical guidance to MHE Technicians on diagnosing, repairing, and maintaining MHE equipment.
• Assign daily work orders and delegate tasks to the MHE Technician team, optimizing workflow and resource allocation.
• Assess repair needs for all MHE, prioritizing critical repairs to minimize operational downtime.
• Review completed repair and maintenance work performed by MHE Technicians to ensure adherence to established standards, manufacturer specifications, and safety regulations.
• Perform advanced preventive maintenance and complex repairs on MHE, including but not limited to electrical systems, motors, batteries, hydraulic systems, and control systems, with a specialized focus on Crown and Raymond equipment.
• Diagnose and resolve intricate electrical system issues in MHE, utilizing advanced diagnostic tools to identify and address problems related to battery charging, complex wiring, and motors.
• Identify and repair all MHE systems, including mechanical, electrical, hydraulic, and battery components, proactively addressing issues such as power loss and charging inefficiencies.
• Conduct daily meetings with the Maintenance Manager to discuss the status of the MHE fleet, progress on work orders, parts inventory, and strategies to ensure optimal truck availability for operations.
• Ensure all repairs and maintenance meet rigorous safety regulations and manufacturer specifications, setting the benchmark for the team.
• Conduct thorough safety checks on all repaired equipment before returning it to service, emphasizing a proactive safety approach.
• Communicate effectively and collaboratively with management, MHE Technicians, and operations teams to ensure seamless workflow and operational continuity.
• Oversee and assist with the installation of new equipment and perform upgrades to existing equipment to enhance performance and meet evolving safety standards.
• Oversee the inspection, maintenance, and replacement of MHE batteries and charging systems.
• Read, interpret, and provide guidance on complex blueprints, technical manuals, and wiring diagrams.
• Champion a robust culture of safety by strictly adhering to all OHS guidelines and regulations and promoting safe work practices within the team.
• Oversee and ensure the maintenance of detailed records of all maintenance activities, repairs, inspections, and parts used, ensuring accurate entry into the Loblaws maintenance system.
• Lead efforts in maintaining accurate records for inventory management, including parts usage and replacements, and initiate part orders as needed.
• Develop and optimize scheduled maintenance programs based on manufacturer recommendations to prevent future mechanical or electrical failures across the MHE fleet.
• Lead periodic testing of hydraulic systems, motors, and electrical components to ensure long-term functionality and reliability.
• Complete comprehensive system tests to ensure equipment operates according to manufacturer specifications and performance benchmarks.
• Proactively identify recurring issues and propose innovative solutions to prevent future breakdowns, driving continuous improvement.

TYPE OF ROLE:

Regular
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.