Key Responsibilities:

• Coordinate service activities for overseas branches and international customers.
• Coordinate with service engineers regarding job schedules, vessel attendance, mobilization, and travel arrangements.
• Arrange and monitor flight tickets, accommodation, transportation, visas, work permits, and other travel requirements for service personnel.
• Coordinate with overseas branches, shipyards, vessel owners, agents, suppliers, and customers regarding service requirements.
• Handle logistics and shipment of marine spare parts, tools, equipment, and materials to different countries and project locations.
• Prepare and coordinate shipping documents, invoices, packing lists, delivery documents, and other logistics paperwork.
• Coordinate with freight forwarders, courier companies, customs agents, and suppliers to ensure timely delivery.
• Track shipments and provide regular updates on dispatch, transit, customs clearance, and delivery status.
• Coordinate urgent shipments and spare-part requirements for vessels and service engineers.
• Maintain proper records of service jobs, engineer movements, shipments, delivery status, and logistics expenses.
• Coordinate with the Accounts/Finance team regarding purchase orders, invoices, freight charges, and service-related expenses.
• Follow up with suppliers and internal departments to ensure timely availability of required spare parts and equipment.
• Support preparation of service quotations, job confirmations, purchase orders, and service-related documentation when required.
• Monitor multiple service requests simultaneously and ensure that deadlines are met.
• Maintain regular communication with overseas branches and provide timely updates on ongoing service and logistics activities.
• Assist in resolving delays, shipment issues, travel changes, and other operational challenges.
• Ensure all service coordination and logistics activities comply with company procedures and customer requirements.
• Prepare periodic service coordination and logistics status reports for management.

Required Skills & Qualifications:

• Bachelor's degree in Logistics, Business Administration, Operations, Supply Chain Management, Engineering, or a related field.
• 2–5 years of experience in service coordination, logistics, operations, or international coordination.
• Experience in the marine industry, shipyard, offshore, engineering, or oil & gas sector will be an advantage.
• Good knowledge of international logistics, freight forwarding, courier, and shipment processes.
• Strong coordination and follow-up skills.
• Good communication skills, particularly in dealing with international customers and overseas branches.
• Ability to manage multiple service jobs and logistics activities simultaneously.
• Good knowledge of MS Office, Excel, email communication, and documentation.
• Strong attention to detail and ability to work under time-sensitive conditions.
• Willingness to coordinate with teams across different time zones and countries.

Pay: AED2,000.00 - AED3,500.00 per month

• Work Location: In person

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