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Assistant Manager, IBD at HSBC Securities Services Luxembourg
Guangzhou City, Guangdong Province, China - Full Time
Skills Needed
Business Management, Administration, Project Management, Internal Controls, System Maintenance, Testing, Enhancement, Corporate Governance, Decision Making, Analytical Skills, Communication Skills, Team Collaboration, Financial Principles, Budgeting, Organizational Skills, Attention To Detail, Eagerness To Learn
Specialization
Candidates should have a bachelor's degree in a relevant field and 1-2 years of experience in business management or administration. Proficiency in Microsoft Office and strong analytical and communication skills in English and Chinese are also required.
Senior Account Manager at HSBC Securities Services Luxembourg
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Client Service, Transactional Banking, Cash Management, Relationship Management, Vendor Management, Communication, Negotiation, Time Management, Organisational Skills, Problem Solving, Team Collaboration, Attention To Detail, Self Motivation, Planning
Specialization
Candidates should have broad experience in account management within the banking industry, particularly in transaction banking solutions. Strong client service skills and the ability to work autonomously are essential.
Experience Required
Minimum 5 year(s)
Investment Counselor Analyst at HSBC Securities Services Luxembourg
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Organisation Skills, Communication Skills, Financial Markets, Risk Management, Trade Execution, Analytical Skills, Multitasking, Team Player, Detail Oriented, Positive Attitude, Integrity, Pressure Management, Microsoft Office Skills, Cantonese Fluency, Mandarin Fluency
Specialization
Candidates should possess excellent organization and communication skills, along with a passion for financial markets. Fluency in Cantonese and Mandarin is required, along with strong analytical and multitasking abilities.
Associate at HSBC Securities Services Luxembourg
Mumbai, maharashtra, India - Full Time
Skills Needed
Client Management, Corporate Banking, Financial Analysis, Commercial Banking, Regulatory Compliance, Business Generation, Credit Quality Monitoring, Documentation Management, Cross Selling, Relationship Management, Audit Recommendations, Kyc Remediation, Mis Collation, Team Coordination, Operational Efficiency, Market Knowledge
Specialization
Candidates should have at least 18 months of relevant experience in client management or corporate banking. A sound understanding of commercial banking products and the ability to handle tight deadlines is essential.
Experience Required
Minimum 2 year(s)
Assistant Vice President, Health Pricing and Portfolio Management - HSBC Li at HSBC Securities Services Luxembourg
Singapore, , Singapore - Full Time
Skills Needed
Data Analytics, Interpersonal Skills, Presentation Skills, Problem Solving, Attention To Detail, Actuarial Science, Statistics, Economics, Technical Pricing, Financial Assessments, Compliance, Sql, Python, Excel Vba, Monitoring, Collaboration
Specialization
A strong sense of initiative and attention to detail is essential for success in this role. Candidates should have a university degree in Actuarial Science, Statistics, Economics, or a related discipline, with experience in data analytics being a plus.
Experience Required
Minimum 2 year(s)
Associate Director Insights and Analytics at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Analytics, Machine Learning, Python, Spark, Hadoop, Data Science, Risk Mitigation, Stakeholder Management, Data Quality, Data Pipelines, Etl, Cloud Analytics, Agile, Innovation, Communication, Leadership
Specialization
Candidates should have a university degree in a quantitative field, with a PhD preferred, and 12+ years of relevant experience in banking or financial services. Strong knowledge of machine learning techniques, data analytics tools, and experience in a regulated environment are essential.
Experience Required
Minimum 10 year(s)
Senior Consultant Specialist at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Ci/Cd Pipelines, Gcp, Devops, Infrastructure As Code, Terraform, Security Best Practices, Automation, Troubleshooting, Cloud Infrastructure, Mentoring, Kubernetes, Monitoring, Java, Python, Microservices, Docker
Specialization
Candidates should have a university degree in a related field and at least 5 years of experience in DevOps and cloud-native technologies. Proficiency in automation, CI/CD processes, and various programming languages is essential.
Experience Required
Minimum 5 year(s)
Associate at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Financial Analysis, Financial Modelling, Valuation Methodologies, Written Communication, Oral Communication, Presentation Skills, Regulatory Analysis, Database Management, Client Management, Research Reporting, News Monitoring, Team Collaboration, Mandarin Proficiency, English Proficiency, Asset Class Understanding, Time Management
Specialization
Candidates should have a postgraduate degree in finance or an MBA, with a preference for CPA/CFA holders or candidates pursuing these certifications. A minimum of 1-2 years of experience in financial services and a strong understanding of financial markets is required.
Account Processor at HSBC Securities Services Luxembourg
Foshan, Guangdong, China - Full Time
Skills Needed
Customer Service, Data Entry, Teamwork, English, Cantonese, Office Software
Specialization
An associate degree or higher is required. Good command of English and Cantonese, with relevant work experience preferred.
Credit Operations Processor at HSBC Securities Services Luxembourg
Seoul, , South Korea - Full Time
Skills Needed
Verbal Communication, Written Communication, Analytical Skills, Problem Solving, Attention To Detail, Interpersonal Skills, Customer Service, Banking Experience, Documentation Management, Regulatory Reporting, Team Collaboration, Fast Paced Environment, Logical Thinking, Meticulousness, Responsibility, Bilingual (English And Korean)
Specialization
Candidates should possess strong verbal and written communication skills in both English and Korean, along with analytical and problem-solving abilities. Experience in the banking industry or system handling for at least one year is preferred.
Premier Relationship Officer (RM0) Shanghai IFCC Sub-branch at HSBC Securities Services Luxembourg
Shanghai, Shanghai, China - Full Time
Skills Needed
Interpersonal Skills, Presentation Skills, Service Attitude, Sales Attitude, Ability To Work Under Pressure, Outgoing, Persuasive, English Proficiency
Specialization
Candidates should have a university degree or above and possess strong interpersonal and presentation skills. A well-developed service and sales attitude, along with good English proficiency, is preferable.
Experience Required
Minimum 2 year(s)
Universal Banker Type 2 Wuhan WNW Sub-branch HSBC China at HSBC Securities Services Luxembourg
Wuhan, , China - Full Time
Skills Needed
Interpersonal Skills, Empathy Skills, Decision Making, Customer Service, Sales Skills, Relationship Management, Fraud Awareness, Regulatory Knowledge, Team Player, Communication Skills
Specialization
Candidates should have a minimum of two years of experience in the financial services industry, preferably in retail or premier sales. Strong knowledge of banking products and compliance regulations is essential.
Experience Required
Minimum 2 year(s)
Sr Customer Development Rep Nanjing NJX Sub-branch at HSBC Securities Services Luxembourg
Nanjing, Jiangsu, China - Full Time
Skills Needed
Customer Development, Sales Experience, Financial Services, Retail Sales, Presentation Skills, Objection Handling, Interpersonal Skills, Communication Skills, Customer Service Orientation, Knowledge Of Banking Products, Regulatory Knowledge, Market Trends, Relationship Building, Service Quality, Lead Generation, Pressure Management
Specialization
Candidates should have a bachelor's degree or equivalent experience and at least one year of financial services or retail sales experience. A strong knowledge of banking products and regulations, along with excellent interpersonal and communication skills, is essential.
Experience Required
Minimum 2 year(s)
Apache, Airflow/Consultant Specialist at HSBC Securities Services Luxembourg
Pune, maharashtra, India - Full Time
Skills Needed
Apache Airflow, Gcp, Bigquery, Data Governance, Python, Pandas, Sql, Ci/Cd, Devops, Data Quality, Agile, Data Pipelines, Data Workflows, Data Transformation, Monitoring Tools, Technical Documentation
Specialization
Design, develop, and maintain data pipelines using Apache Airflow and integrate data into BigQuery. Proficiency in Python and SQL, along with experience in Agile methodology and CI/CD practices, is essential.
Experience Required
Minimum 5 year(s)
Associate Project manager at HSBC Securities Services Luxembourg
Hyderabad, Telangana, India - Full Time
Skills Needed
Project Management, Devops, Jenkins, Ci/Cd Pipelines, Cloud Infrastructure, Secrets Management, Iam, Pam Migration, Cybersecurity, Agile Project Management, Stakeholder Engagement, Communication Skills, Scrum Master, Continuous Improvement, Jira, Confluence
Specialization
Candidates should have strong project management skills and a good technical understanding of DevOps and secrets management. Previous experience in IAM or PAM migration projects and as a Scrum Master in a large organization is also required.
Experience Required
Minimum 5 year(s)
Outward Remittances Clerk at HSBC Securities Services Luxembourg
Quatre Bornes, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Organizational Skills, Analytical Skills, Communication Skills, Data Entry, Record Keeping, Problem Solving, Transaction Processing, Compliance Knowledge, Stakeholder Collaboration, Anti Money Laundering Training
Specialization
Candidates should possess well-developed organizational, analytical, and communication skills, with solid work experience in an operations environment being advantageous. Experience in a similar role or within a financial institution is also preferred.
Experience Required
Minimum 2 year(s)
Sr. Associate Director, Business Support at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Leadership, Workforce Management, Recruitment Processes, Resource Planning, Operational Risk Management, Stakeholder Relationship Management, Analytical Skills, Problem Solving, Data Driven Decision Making, Matrix Environment Management, Regulatory Knowledge, Market Understanding
Specialization
Candidates should have a proven track record in workforce management within a complex global organization and strong analytical skills. Experience in managing significant resource plans and understanding of HSBC's strategy and external environment is also required.
Experience Required
Minimum 10 year(s)
Scrum master/Consultant Specialist at HSBC Securities Services Luxembourg
Pune, maharashtra, India - Full Time
Skills Needed
Scrum Facilitation, Agile Methodologies, Communication Skills, Conflict Resolution, Team Management, Process Management, Workflow Optimization, Jira Software, Safe Certification, Kanban Certification, Problem Solving Skills, Analytical Skills, Cloud Migration, Db Querying, Risk Management, Cross Functional Collaboration
Specialization
Candidates should have a minimum of 3+ years of experience as a Scrum Master or in a similar role, with proficiency in Scrum principles and strong communication skills. Certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are a plus.
Experience Required
Minimum 5 year(s)
Customer Complaints Support Officer at HSBC Securities Services Luxembourg
, Kowloon, Hong Kong S.A.R. - Full Time
Skills Needed
Customer Complaints Handling, Communication Skills, Attention To Detail, Team Player, Technical Skills, Customer Centric Mindset, Retail Banking Knowledge, Wealth Management Knowledge
Specialization
Candidates should have completed secondary education or possess relevant experience, preferably in customer-facing roles within financial institutions. Good written communication skills in English, Cantonese, and Putonghua are essential, along with strong technical skills in MS Word and Excel.
QA and Test Analyst at HSBC Securities Services Luxembourg
Guangzhou City, Guangdong Province, China - Full Time
Skills Needed
Testing Process, Digital Channels, Customer Expectations, Technology Awareness, Relationship Management, Communication Skills, Decision Making, Team Player, Coaching, Project Coordination, Documentation Review, Process Improvement, Validation Activity, Collaboration, Influencing Skills, Self Motivated, Innovative
Specialization
Candidates should have excellent knowledge and experience of the testing process, along with good knowledge of digital channels and customer expectations. Strong communication skills and the ability to influence and challenge are also essential.
Experience Required
Minimum 5 year(s)
Assistant Manager, IBD at HSBC Securities Services Luxembourg
Guangzhou City, Guangdong Province, China -
Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Management, Administration, Project Management, Internal Controls, System Maintenance, Testing, Enhancement, Corporate Governance, Decision Making, Analytical Skills, Communication Skills, Team Collaboration, Financial Principles, Budgeting, Organizational Skills, Attention to Detail, Eagerness to Learn

Industry

Financial Services

Description
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Manager, IBD. Principal responsibilities • Assist Business Management team for IBD related ad-hoc tasks. • Assist in project management of critical cross businesses and functions initiatives. • Assist in IBD internal controls related work. • Assist in IBD system maintenances, testing, and enhancement. • Assist in management of key corporate governance committees and forums. • Facilitate senior management decision making by use of management information, performance information, analytics on market data, forums and stakeholder feedback. • Provide onsite support if needed. Requirements • Bachelor’s degree in Business Administration, Management, Finance, or a related field. • 1-2 years of experience in business management, administration, or a related field. • Basic understanding of A-share capital markets. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Strong analytical and problem-solving skills. • Excellent written and verbal presentation and communication skills in both English and Chinese. • Ability to work collaboratively in a team environment. • Basic knowledge of financial principles and budgeting. • Highly organized with strong attention to detail. • Eagerness to learn and develop new skills. • Strong work ethic and professional demeanor. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Responsibilities
The Assistant Manager, IBD will assist the Business Management team with various ad-hoc tasks, project management, internal controls, and system maintenance. They will also facilitate senior management decision-making using performance information and analytics.
Assistant Manager, IBD at HSBC Securities Services Luxembourg
Guangzhou City, Guangdong Province, China - Full Time
Skills Needed
Business Management, Administration, Project Management, Internal Controls, System Maintenance, Testing, Enhancement, Corporate Governance, Decision Making, Analytical Skills, Communication Skills, Team Collaboration, Financial Principles, Budgeting, Organizational Skills, Attention To Detail, Eagerness To Learn
Specialization
Candidates should have a bachelor's degree in a relevant field and 1-2 years of experience in business management or administration. Proficiency in Microsoft Office and strong analytical and communication skills in English and Chinese are also required.
Senior Account Manager at HSBC Securities Services Luxembourg
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Client Service, Transactional Banking, Cash Management, Relationship Management, Vendor Management, Communication, Negotiation, Time Management, Organisational Skills, Problem Solving, Team Collaboration, Attention To Detail, Self Motivation, Planning
Specialization
Candidates should have broad experience in account management within the banking industry, particularly in transaction banking solutions. Strong client service skills and the ability to work autonomously are essential.
Experience Required
Minimum 5 year(s)
Investment Counselor Analyst at HSBC Securities Services Luxembourg
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Organisation Skills, Communication Skills, Financial Markets, Risk Management, Trade Execution, Analytical Skills, Multitasking, Team Player, Detail Oriented, Positive Attitude, Integrity, Pressure Management, Microsoft Office Skills, Cantonese Fluency, Mandarin Fluency
Specialization
Candidates should possess excellent organization and communication skills, along with a passion for financial markets. Fluency in Cantonese and Mandarin is required, along with strong analytical and multitasking abilities.
Associate at HSBC Securities Services Luxembourg
Mumbai, maharashtra, India - Full Time
Skills Needed
Client Management, Corporate Banking, Financial Analysis, Commercial Banking, Regulatory Compliance, Business Generation, Credit Quality Monitoring, Documentation Management, Cross Selling, Relationship Management, Audit Recommendations, Kyc Remediation, Mis Collation, Team Coordination, Operational Efficiency, Market Knowledge
Specialization
Candidates should have at least 18 months of relevant experience in client management or corporate banking. A sound understanding of commercial banking products and the ability to handle tight deadlines is essential.
Experience Required
Minimum 2 year(s)
Assistant Vice President, Health Pricing and Portfolio Management - HSBC Li at HSBC Securities Services Luxembourg
Singapore, , Singapore - Full Time
Skills Needed
Data Analytics, Interpersonal Skills, Presentation Skills, Problem Solving, Attention To Detail, Actuarial Science, Statistics, Economics, Technical Pricing, Financial Assessments, Compliance, Sql, Python, Excel Vba, Monitoring, Collaboration
Specialization
A strong sense of initiative and attention to detail is essential for success in this role. Candidates should have a university degree in Actuarial Science, Statistics, Economics, or a related discipline, with experience in data analytics being a plus.
Experience Required
Minimum 2 year(s)
Associate Director Insights and Analytics at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Analytics, Machine Learning, Python, Spark, Hadoop, Data Science, Risk Mitigation, Stakeholder Management, Data Quality, Data Pipelines, Etl, Cloud Analytics, Agile, Innovation, Communication, Leadership
Specialization
Candidates should have a university degree in a quantitative field, with a PhD preferred, and 12+ years of relevant experience in banking or financial services. Strong knowledge of machine learning techniques, data analytics tools, and experience in a regulated environment are essential.
Experience Required
Minimum 10 year(s)
Senior Consultant Specialist at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Ci/Cd Pipelines, Gcp, Devops, Infrastructure As Code, Terraform, Security Best Practices, Automation, Troubleshooting, Cloud Infrastructure, Mentoring, Kubernetes, Monitoring, Java, Python, Microservices, Docker
Specialization
Candidates should have a university degree in a related field and at least 5 years of experience in DevOps and cloud-native technologies. Proficiency in automation, CI/CD processes, and various programming languages is essential.
Experience Required
Minimum 5 year(s)
Associate at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Financial Analysis, Financial Modelling, Valuation Methodologies, Written Communication, Oral Communication, Presentation Skills, Regulatory Analysis, Database Management, Client Management, Research Reporting, News Monitoring, Team Collaboration, Mandarin Proficiency, English Proficiency, Asset Class Understanding, Time Management
Specialization
Candidates should have a postgraduate degree in finance or an MBA, with a preference for CPA/CFA holders or candidates pursuing these certifications. A minimum of 1-2 years of experience in financial services and a strong understanding of financial markets is required.
Account Processor at HSBC Securities Services Luxembourg
Foshan, Guangdong, China - Full Time
Skills Needed
Customer Service, Data Entry, Teamwork, English, Cantonese, Office Software
Specialization
An associate degree or higher is required. Good command of English and Cantonese, with relevant work experience preferred.
Credit Operations Processor at HSBC Securities Services Luxembourg
Seoul, , South Korea - Full Time
Skills Needed
Verbal Communication, Written Communication, Analytical Skills, Problem Solving, Attention To Detail, Interpersonal Skills, Customer Service, Banking Experience, Documentation Management, Regulatory Reporting, Team Collaboration, Fast Paced Environment, Logical Thinking, Meticulousness, Responsibility, Bilingual (English And Korean)
Specialization
Candidates should possess strong verbal and written communication skills in both English and Korean, along with analytical and problem-solving abilities. Experience in the banking industry or system handling for at least one year is preferred.
Premier Relationship Officer (RM0) Shanghai IFCC Sub-branch at HSBC Securities Services Luxembourg
Shanghai, Shanghai, China - Full Time
Skills Needed
Interpersonal Skills, Presentation Skills, Service Attitude, Sales Attitude, Ability To Work Under Pressure, Outgoing, Persuasive, English Proficiency
Specialization
Candidates should have a university degree or above and possess strong interpersonal and presentation skills. A well-developed service and sales attitude, along with good English proficiency, is preferable.
Experience Required
Minimum 2 year(s)
Universal Banker Type 2 Wuhan WNW Sub-branch HSBC China at HSBC Securities Services Luxembourg
Wuhan, , China - Full Time
Skills Needed
Interpersonal Skills, Empathy Skills, Decision Making, Customer Service, Sales Skills, Relationship Management, Fraud Awareness, Regulatory Knowledge, Team Player, Communication Skills
Specialization
Candidates should have a minimum of two years of experience in the financial services industry, preferably in retail or premier sales. Strong knowledge of banking products and compliance regulations is essential.
Experience Required
Minimum 2 year(s)
Sr Customer Development Rep Nanjing NJX Sub-branch at HSBC Securities Services Luxembourg
Nanjing, Jiangsu, China - Full Time
Skills Needed
Customer Development, Sales Experience, Financial Services, Retail Sales, Presentation Skills, Objection Handling, Interpersonal Skills, Communication Skills, Customer Service Orientation, Knowledge Of Banking Products, Regulatory Knowledge, Market Trends, Relationship Building, Service Quality, Lead Generation, Pressure Management
Specialization
Candidates should have a bachelor's degree or equivalent experience and at least one year of financial services or retail sales experience. A strong knowledge of banking products and regulations, along with excellent interpersonal and communication skills, is essential.
Experience Required
Minimum 2 year(s)
Apache, Airflow/Consultant Specialist at HSBC Securities Services Luxembourg
Pune, maharashtra, India - Full Time
Skills Needed
Apache Airflow, Gcp, Bigquery, Data Governance, Python, Pandas, Sql, Ci/Cd, Devops, Data Quality, Agile, Data Pipelines, Data Workflows, Data Transformation, Monitoring Tools, Technical Documentation
Specialization
Design, develop, and maintain data pipelines using Apache Airflow and integrate data into BigQuery. Proficiency in Python and SQL, along with experience in Agile methodology and CI/CD practices, is essential.
Experience Required
Minimum 5 year(s)
Associate Project manager at HSBC Securities Services Luxembourg
Hyderabad, Telangana, India - Full Time
Skills Needed
Project Management, Devops, Jenkins, Ci/Cd Pipelines, Cloud Infrastructure, Secrets Management, Iam, Pam Migration, Cybersecurity, Agile Project Management, Stakeholder Engagement, Communication Skills, Scrum Master, Continuous Improvement, Jira, Confluence
Specialization
Candidates should have strong project management skills and a good technical understanding of DevOps and secrets management. Previous experience in IAM or PAM migration projects and as a Scrum Master in a large organization is also required.
Experience Required
Minimum 5 year(s)
Outward Remittances Clerk at HSBC Securities Services Luxembourg
Quatre Bornes, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Organizational Skills, Analytical Skills, Communication Skills, Data Entry, Record Keeping, Problem Solving, Transaction Processing, Compliance Knowledge, Stakeholder Collaboration, Anti Money Laundering Training
Specialization
Candidates should possess well-developed organizational, analytical, and communication skills, with solid work experience in an operations environment being advantageous. Experience in a similar role or within a financial institution is also preferred.
Experience Required
Minimum 2 year(s)
Sr. Associate Director, Business Support at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Leadership, Workforce Management, Recruitment Processes, Resource Planning, Operational Risk Management, Stakeholder Relationship Management, Analytical Skills, Problem Solving, Data Driven Decision Making, Matrix Environment Management, Regulatory Knowledge, Market Understanding
Specialization
Candidates should have a proven track record in workforce management within a complex global organization and strong analytical skills. Experience in managing significant resource plans and understanding of HSBC's strategy and external environment is also required.
Experience Required
Minimum 10 year(s)
Scrum master/Consultant Specialist at HSBC Securities Services Luxembourg
Pune, maharashtra, India - Full Time
Skills Needed
Scrum Facilitation, Agile Methodologies, Communication Skills, Conflict Resolution, Team Management, Process Management, Workflow Optimization, Jira Software, Safe Certification, Kanban Certification, Problem Solving Skills, Analytical Skills, Cloud Migration, Db Querying, Risk Management, Cross Functional Collaboration
Specialization
Candidates should have a minimum of 3+ years of experience as a Scrum Master or in a similar role, with proficiency in Scrum principles and strong communication skills. Certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are a plus.
Experience Required
Minimum 5 year(s)
Customer Complaints Support Officer at HSBC Securities Services Luxembourg
, Kowloon, Hong Kong S.A.R. - Full Time
Skills Needed
Customer Complaints Handling, Communication Skills, Attention To Detail, Team Player, Technical Skills, Customer Centric Mindset, Retail Banking Knowledge, Wealth Management Knowledge
Specialization
Candidates should have completed secondary education or possess relevant experience, preferably in customer-facing roles within financial institutions. Good written communication skills in English, Cantonese, and Putonghua are essential, along with strong technical skills in MS Word and Excel.
QA and Test Analyst at HSBC Securities Services Luxembourg
Guangzhou City, Guangdong Province, China - Full Time
Skills Needed
Testing Process, Digital Channels, Customer Expectations, Technology Awareness, Relationship Management, Communication Skills, Decision Making, Team Player, Coaching, Project Coordination, Documentation Review, Process Improvement, Validation Activity, Collaboration, Influencing Skills, Self Motivated, Innovative
Specialization
Candidates should have excellent knowledge and experience of the testing process, along with good knowledge of digital channels and customer expectations. Strong communication skills and the ability to influence and challenge are also essential.
Experience Required
Minimum 5 year(s)