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Contact Centre Consultant - Inbound, CBS - Retail Callback MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Query Resolution, Client Relationship Management, Product Knowledge, Communication Skills
Specialization
Requires a broad understanding of the organization's products and services portfolio. Ability to handle inbound retail callbacks effectively.
Assistant Manager, DPP - Digital Banking - Digital QA MY (00312) at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Test Script Development, Defect Tracking, Banking Domain Knowledge, Test Automation, Playwright, Api Testing, Ui Testing, Ci/Cd Pipelines, Git, Selenium, Cypress, Appium, Restassured, Postman, Test Strategy, Leadership
Specialization
Requires strong technical knowledge of banking applications and the ability to develop and execute detailed test scripts. Proficiency in test automation tools like Playwright is highly preferred, along with the ability to lead junior testers.
Experience Required
Minimum 2 year(s)
Senior Gen AI Engineer, DAI - GenAI - Development MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Generative Ai, Large Language Models, Prompt Engineering, Rag, Graph Rag, Fine Tuning, Python, Pytorch, Tensorflow, Mlops, Nlp, Vector Databases, Langchain, Docker, Kubernetes, Deep Learning
Specialization
Requires a Bachelor's degree in Computer Science or a related field with over 8 years of ML experience, including at least 3 years focused on generative AI. Proven expertise in LLM architectures, deep learning frameworks, and deploying AI models within a production environment, preferably in financial services.
Experience Required
Minimum 5 year(s)
Telemarketing Consultant, Retail Telemarketing Centre - Insurance Team II M at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Telemarketing, Cold Calling, Sales Performance, Customer Relationship Management, Cross Selling, Lead Management, Customer Service, Compliance
Specialization
Candidates should preferably hold a degree or diploma with credits in English, Bahasa Malaysia, and Mathematics. While relevant sales experience is preferred, a strong passion for sales and performance excellence are essential.
Customer Service Representative, KL Gateway Branch MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing, Communication, Problem Solving
Specialization
The role requires a focus on operational excellence and customer service delivery. Candidates should be capable of handling branch transactions effectively.
Customer Service Representative, Menara UAB Branch MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing, Customer Satisfaction
Specialization
The role requires the ability to handle branch operations and deliver high-quality customer service. Candidates should be focused on meeting customer needs within a branch environment.
Assistant Manager, GCAD - TA - Business Project Advisory MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Project Governance, Sdlc, Project Financials, Security Controls, System Development, Project Implementation, Advisory Services
Specialization
Candidates should have experience in system development and project implementation. The role is specifically targeted toward internal candidates with these qualifications.
Experience Required
Minimum 2 year(s)
AVP, HR Talent Acquisition MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Talent Acquisition Strategy, Employer Branding, Talent Mapping, Stakeholder Management, End To End Recruitment, Data Analysis, Vendor Management, Workforce Planning, Candidate Experience, Graduate Recruitment
Specialization
Requires 10-12 years of experience in talent acquisition with a proven track record of managing complex hiring portfolios. A bachelor's degree and strong capabilities in data-driven recruitment and stakeholder influence are required.
Experience Required
Minimum 10 year(s)
Financial Planning Advisor, Taman Mutiara Cheras - Retail & Enterprise Dist at CIMB Group Malaysia
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Bancassurance, Sales, Financial Planning, Customer Service, Relationship Management, Financial Advisory, Product Promotion
Specialization
The role requires the ability to plan and implement sales activities effectively. Candidates should be capable of providing tailored financial product recommendations based on individual customer needs.
Auditor, GCAD - Operations Audit MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Internal Audit, Risk Assessment, Control Testing, Regulatory Compliance, Data Analytics, Audit Documentation, Reporting, Operational Audit
Specialization
The candidate must be able to execute audit plans and regulatory controls testing in accordance with applicable standards. Experience with TeamMate and the ability to follow up on audit recommendations is required.
Experience Required
Minimum 2 year(s)
Sales Manager, 138 Jalan Burhanuddin Helmi TTDI - Retail & Enterprise Distr at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Mortgage Sales, Sme Loans, Islamic Banking, Relationship Management, Credit Worthiness Assessment, Negotiation, Communication Skills, Interpersonal Skills, Market Analysis, Sales Closing
Specialization
Requires a Diploma or Degree in any discipline with at least 2 years of sales experience, though fresh graduates are encouraged to apply. Must possess strong communication skills in English and Bahasa Malaysia and preferably have own transport.
Experience Required
Minimum 2 year(s)
Financial Services Consultant, Taman Selat Butterworth Branch MY (SLM) at CIMB Group Malaysia
Butterworth, Penang, Malaysia - Full Time
Skills Needed
Sales, Bancassurance, Financial Advice, Customer Service, Relationship Management, Lead Follow Up, Product Knowledge, Interpersonal Skills, Marketing, Insurance Sales
Specialization
Candidates must have at least an SPM qualification or a diploma/degree in a relevant field, with a minimum of 2 years of experience in a branch environment. Strong interpersonal skills, a result-oriented mindset, and possession of insurance licenses like PCE, CEILI, or TBE are highly valued.
Experience Required
Minimum 2 year(s)
Preferred Relationship Manager, Persiaran Sultan Abdul Hamid Branch MY at CIMB Group Malaysia
Alor Setar, Kedah, Malaysia - Full Time
Skills Needed
Relationship Management, Financial Solutions, Customer Relationship Management, Business Development
Specialization
The candidate should be able to manage client relationships and provide financial advice. Specific qualifications are not listed, but the role requires a focus on business target achievement.
Experience Required
Minimum 2 year(s)
Preferred Relationship Manager, Taman Melaka Raya, Melaka Branch MY at CIMB Group Malaysia
, Malacca, Malaysia - Full Time
Skills Needed
Relationship Management, Investment Products, Deposit Products, Customer Acquisition, Asset Under Management, Sales Pitching, Financial Advisory, Compliance, High Net Worth Management, Portfolio Nurturing, Teamwork, Client Retention
Specialization
Candidates must possess strong closing skills and a comprehensive understanding of priority banking products and competitor offerings. Ability to manage high-net-worth individuals and collaborate effectively within a branch sales team is required.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager, Jalan Dedap 20 Johor Jaya - Retail & Enterprise Di at CIMB Group Malaysia
, Johor, Malaysia - Full Time
Skills Needed
Sales, Mortgage Lending, Sme Loans, Islamic Banking, Relationship Management, Credit Analysis, Negotiation, Communication, Interpersonal Skills, Market Analysis, Customer Behavior Analysis, Lead Generation
Specialization
Candidates should hold a diploma or degree and possess at least two years of sales experience, though fresh graduates are encouraged to apply. Proficiency in English and Bahasa Malaysia is required, along with strong negotiation skills and the ability to work in a performance-driven environment.
Personal Financial Consultant, Batu Pahat Branch MY at CIMB Group Malaysia
, Johor, Malaysia - Full Time
Skills Needed
Sales Planning, Lead Generation, Customer Relationship Management, Financial Consulting, Cross Selling, Portfolio Risk Management, Compliance, Wealth Management, Bancassurance, Credit Analysis, Networking, Pipeline Management
Specialization
Candidates must be able to identify sales opportunities and maintain professional relationships with clients and partners. Proficiency in consumer lending products and adherence to banking regulatory guidelines are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative, Sandakan Branch MY at CIMB Group Malaysia
, Sabah, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing
Specialization
The candidate must be able to handle branch operations and deliver high-quality customer service. No specific educational or experience requirements were listed.
Personal Financial Consultant, Ampang Branch MY at CIMB Group Malaysia
Ampang Jaya Municipal Council, Selangor, Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Planning, Customer Relationship Management, Product Marketing, Financial Needs Analysis
Specialization
The candidate must be able to perform consultative selling and product marketing. No specific educational or experience requirements are explicitly listed, but the role requires the ability to handle customer financial needs.
Financial Planning Advisor, Taman Mutiara Cheras - Retail & Enterprise Dist at CIMB Group Malaysia
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Financial Planning, Sales Strategy, Market Analysis, Action Planning, Geographical Distribution
Specialization
The candidate should be able to support sales target achievement through strategic planning and tactical execution. Specific educational or experience requirements are not explicitly listed, but the role implies a need for financial advisory and sales management skills.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Taman Nilam Dengkil Branch MY at CIMB Group Malaysia
Sepang, Selangor, Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Planning, Customer Relationship Management, Product Marketing, Financial Needs Analysis
Specialization
The candidate must be able to perform consultative selling and actively market financial products. No specific educational or experience requirements are explicitly listed, but the role focuses on sales execution.
Contact Centre Consultant - Inbound, CBS - Retail Callback MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Query Resolution, Client Relationship Management, Product Knowledge, Communication Skills

Industry

Banking

Description
Manage and resolve client queries/issues as the primary layer of customer contact. This includes resolving the queries/direct unresolved queries to the appropriate group. For this role, it is required to have a broad understanding of all the products/services portfolio of the organization to aid in responding to queries
Responsibilities
Manage and resolve client queries as the primary point of contact. Direct unresolved issues to the appropriate internal groups to ensure resolution.
Contact Centre Consultant - Inbound, CBS - Retail Callback MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Query Resolution, Client Relationship Management, Product Knowledge, Communication Skills
Specialization
Requires a broad understanding of the organization's products and services portfolio. Ability to handle inbound retail callbacks effectively.
Assistant Manager, DPP - Digital Banking - Digital QA MY (00312) at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Test Script Development, Defect Tracking, Banking Domain Knowledge, Test Automation, Playwright, Api Testing, Ui Testing, Ci/Cd Pipelines, Git, Selenium, Cypress, Appium, Restassured, Postman, Test Strategy, Leadership
Specialization
Requires strong technical knowledge of banking applications and the ability to develop and execute detailed test scripts. Proficiency in test automation tools like Playwright is highly preferred, along with the ability to lead junior testers.
Experience Required
Minimum 2 year(s)
Senior Gen AI Engineer, DAI - GenAI - Development MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Generative Ai, Large Language Models, Prompt Engineering, Rag, Graph Rag, Fine Tuning, Python, Pytorch, Tensorflow, Mlops, Nlp, Vector Databases, Langchain, Docker, Kubernetes, Deep Learning
Specialization
Requires a Bachelor's degree in Computer Science or a related field with over 8 years of ML experience, including at least 3 years focused on generative AI. Proven expertise in LLM architectures, deep learning frameworks, and deploying AI models within a production environment, preferably in financial services.
Experience Required
Minimum 5 year(s)
Telemarketing Consultant, Retail Telemarketing Centre - Insurance Team II M at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Telemarketing, Cold Calling, Sales Performance, Customer Relationship Management, Cross Selling, Lead Management, Customer Service, Compliance
Specialization
Candidates should preferably hold a degree or diploma with credits in English, Bahasa Malaysia, and Mathematics. While relevant sales experience is preferred, a strong passion for sales and performance excellence are essential.
Customer Service Representative, KL Gateway Branch MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing, Communication, Problem Solving
Specialization
The role requires a focus on operational excellence and customer service delivery. Candidates should be capable of handling branch transactions effectively.
Customer Service Representative, Menara UAB Branch MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing, Customer Satisfaction
Specialization
The role requires the ability to handle branch operations and deliver high-quality customer service. Candidates should be focused on meeting customer needs within a branch environment.
Assistant Manager, GCAD - TA - Business Project Advisory MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Project Governance, Sdlc, Project Financials, Security Controls, System Development, Project Implementation, Advisory Services
Specialization
Candidates should have experience in system development and project implementation. The role is specifically targeted toward internal candidates with these qualifications.
Experience Required
Minimum 2 year(s)
AVP, HR Talent Acquisition MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Talent Acquisition Strategy, Employer Branding, Talent Mapping, Stakeholder Management, End To End Recruitment, Data Analysis, Vendor Management, Workforce Planning, Candidate Experience, Graduate Recruitment
Specialization
Requires 10-12 years of experience in talent acquisition with a proven track record of managing complex hiring portfolios. A bachelor's degree and strong capabilities in data-driven recruitment and stakeholder influence are required.
Experience Required
Minimum 10 year(s)
Financial Planning Advisor, Taman Mutiara Cheras - Retail & Enterprise Dist at CIMB Group Malaysia
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Bancassurance, Sales, Financial Planning, Customer Service, Relationship Management, Financial Advisory, Product Promotion
Specialization
The role requires the ability to plan and implement sales activities effectively. Candidates should be capable of providing tailored financial product recommendations based on individual customer needs.
Auditor, GCAD - Operations Audit MY at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Internal Audit, Risk Assessment, Control Testing, Regulatory Compliance, Data Analytics, Audit Documentation, Reporting, Operational Audit
Specialization
The candidate must be able to execute audit plans and regulatory controls testing in accordance with applicable standards. Experience with TeamMate and the ability to follow up on audit recommendations is required.
Experience Required
Minimum 2 year(s)
Sales Manager, 138 Jalan Burhanuddin Helmi TTDI - Retail & Enterprise Distr at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Mortgage Sales, Sme Loans, Islamic Banking, Relationship Management, Credit Worthiness Assessment, Negotiation, Communication Skills, Interpersonal Skills, Market Analysis, Sales Closing
Specialization
Requires a Diploma or Degree in any discipline with at least 2 years of sales experience, though fresh graduates are encouraged to apply. Must possess strong communication skills in English and Bahasa Malaysia and preferably have own transport.
Experience Required
Minimum 2 year(s)
Financial Services Consultant, Taman Selat Butterworth Branch MY (SLM) at CIMB Group Malaysia
Butterworth, Penang, Malaysia - Full Time
Skills Needed
Sales, Bancassurance, Financial Advice, Customer Service, Relationship Management, Lead Follow Up, Product Knowledge, Interpersonal Skills, Marketing, Insurance Sales
Specialization
Candidates must have at least an SPM qualification or a diploma/degree in a relevant field, with a minimum of 2 years of experience in a branch environment. Strong interpersonal skills, a result-oriented mindset, and possession of insurance licenses like PCE, CEILI, or TBE are highly valued.
Experience Required
Minimum 2 year(s)
Preferred Relationship Manager, Persiaran Sultan Abdul Hamid Branch MY at CIMB Group Malaysia
Alor Setar, Kedah, Malaysia - Full Time
Skills Needed
Relationship Management, Financial Solutions, Customer Relationship Management, Business Development
Specialization
The candidate should be able to manage client relationships and provide financial advice. Specific qualifications are not listed, but the role requires a focus on business target achievement.
Experience Required
Minimum 2 year(s)
Preferred Relationship Manager, Taman Melaka Raya, Melaka Branch MY at CIMB Group Malaysia
, Malacca, Malaysia - Full Time
Skills Needed
Relationship Management, Investment Products, Deposit Products, Customer Acquisition, Asset Under Management, Sales Pitching, Financial Advisory, Compliance, High Net Worth Management, Portfolio Nurturing, Teamwork, Client Retention
Specialization
Candidates must possess strong closing skills and a comprehensive understanding of priority banking products and competitor offerings. Ability to manage high-net-worth individuals and collaborate effectively within a branch sales team is required.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager, Jalan Dedap 20 Johor Jaya - Retail & Enterprise Di at CIMB Group Malaysia
, Johor, Malaysia - Full Time
Skills Needed
Sales, Mortgage Lending, Sme Loans, Islamic Banking, Relationship Management, Credit Analysis, Negotiation, Communication, Interpersonal Skills, Market Analysis, Customer Behavior Analysis, Lead Generation
Specialization
Candidates should hold a diploma or degree and possess at least two years of sales experience, though fresh graduates are encouraged to apply. Proficiency in English and Bahasa Malaysia is required, along with strong negotiation skills and the ability to work in a performance-driven environment.
Personal Financial Consultant, Batu Pahat Branch MY at CIMB Group Malaysia
, Johor, Malaysia - Full Time
Skills Needed
Sales Planning, Lead Generation, Customer Relationship Management, Financial Consulting, Cross Selling, Portfolio Risk Management, Compliance, Wealth Management, Bancassurance, Credit Analysis, Networking, Pipeline Management
Specialization
Candidates must be able to identify sales opportunities and maintain professional relationships with clients and partners. Proficiency in consumer lending products and adherence to banking regulatory guidelines are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative, Sandakan Branch MY at CIMB Group Malaysia
, Sabah, Malaysia - Full Time
Skills Needed
Customer Service, Branch Operations, Transaction Processing
Specialization
The candidate must be able to handle branch operations and deliver high-quality customer service. No specific educational or experience requirements were listed.
Personal Financial Consultant, Ampang Branch MY at CIMB Group Malaysia
Ampang Jaya Municipal Council, Selangor, Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Planning, Customer Relationship Management, Product Marketing, Financial Needs Analysis
Specialization
The candidate must be able to perform consultative selling and product marketing. No specific educational or experience requirements are explicitly listed, but the role requires the ability to handle customer financial needs.
Financial Planning Advisor, Taman Mutiara Cheras - Retail & Enterprise Dist at CIMB Group Malaysia
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Financial Planning, Sales Strategy, Market Analysis, Action Planning, Geographical Distribution
Specialization
The candidate should be able to support sales target achievement through strategic planning and tactical execution. Specific educational or experience requirements are not explicitly listed, but the role implies a need for financial advisory and sales management skills.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Taman Nilam Dengkil Branch MY at CIMB Group Malaysia
Sepang, Selangor, Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Planning, Customer Relationship Management, Product Marketing, Financial Needs Analysis
Specialization
The candidate must be able to perform consultative selling and actively market financial products. No specific educational or experience requirements are explicitly listed, but the role focuses on sales execution.