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Senior Business Requirement Analyst at InventYOU AB
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Business Analysis, Requirements Engineering, Business Process Modelling, Uml, Bpmn, Agile, Scrum, Stakeholder Engagement, Communication, User Acceptance Testing, Functional Specifications, Gap Analysis, Solution Architecture, Documentation, Knowledge Transfer, User Support
Specialization
Candidates should have at least 9 years of relevant experience in business analysis and requirements engineering for complex IT systems. A strong background in business process modelling and familiarity with agile methodologies is also required.
Experience Required
Minimum 10 year(s)
Head of Responsible Gaming (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Responsible Gaming, Compliance, Data Analysis, Risk Assessment, Stakeholder Management, Mentoring, Analytical Skills, Problem Solving, Fluency In German, Fluency In English
Specialization
A Bachelor's or Master's degree in a relevant field is required, along with a minimum of 5 years of experience in a related area. Familiarity with German gambling regulations and strong analytical skills are essential.
Experience Required
Minimum 5 year(s)
Safer Gambling Analyst at LeoVegas Group
, , Malta - Full Time
Skills Needed
Data Analysis, Customer Service, Communication, Problem Solving, Critical Thinking, Decision Making, Relationship Building, Coaching, Regulatory Knowledge, Investigative Mindset, Self Motivation, Teamwork, Attention To Detail, Risk Assessment, Sustainability Promotion, Gambling Industry Knowledge
Specialization
Candidates should have experience in a multi-channel customer service environment and be confident in handling data for analytical decision-making. Previous experience in the gambling industry is essential, with a strong advantage for those with experience in Responsible Gambling.
Experience Required
Minimum 2 year(s)
Danish Speaking Customer Service Jobs In Greece - Fully Paid Relocation Pac at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Computer Systems Proficiency, Crm Software, Team Collaboration, Customer Satisfaction, Professionalism, Friendliness, Proactive Attitude, Flexibility
Specialization
Fluency in Danish is essential, and experience in customer service roles is preferred. Strong communication and problem-solving skills are necessary for this position.
Korean speaking Team Manager at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Leadership Skills, Communication, Team Management, Analytical Skills, Problem Solving, Multicultural Understanding, Coaching, Motivation, Conflict Resolution, Project Management, Employee Scheduling, Data Analysis, Training, Disciplinary Management, Initiative Proposing, High Pressure Environment
Specialization
Candidates should have strong communication skills in English and proficiency in Korean, along with at least one year of managerial or customer service experience in the iGaming field. A higher education degree is considered an asset.
Experience Required
Minimum 2 year(s)
German Customer Advisor for Appliances Company - Work In Greece - Relocatio at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Customer Service, German Language, Problem Solving, Communication, Interpersonal Skills, Crm Systems, Home Appliances, Product Knowledge
Specialization
Candidates must be fluent in German and preferably have experience in customer service, particularly in the appliances sector. Strong communication skills and a genuine interest in home appliances are also required.
HS Onboarding, Associate at Shift4 Corporation A Nevada Corp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Kyc, Aml, Compliance, Underwriting, Card Acquiring, Organizational Skills, Interpersonal Communication, Attention To Detail, Proactive, Team Player, Deadline Management, English Fluency
Specialization
Candidates should have a related diploma or degree in KYC, AML, or Compliance, with experience in underwriting considered an asset. Strong organizational skills, attention to detail, and fluency in English are essential.
Finnish Speaking Customer Service for Cloud Services Provider - Work In Gre at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Finnish Language, Customer Service, Cloud Services, Technical Support, Communication Skills, Problem Solving, Crm Systems, Account Management, Subscription Management, Troubleshooting, Customer Advocacy, Technical Knowledge, Multi Tasking, Flexibility, Technology Enthusiasm
Specialization
Fluency in Finnish is essential, with experience in customer service preferred, especially in technology or cloud services. Strong communication and problem-solving skills are necessary, along with the ability to manage multiple inquiries in a fast-paced environment.
Customer Service Specialist (m/f/x) - German Speaking at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Customer Service, Project Management, Process Optimization, Training, Data Analysis, Communication, Collaboration, Attention To Detail, Automation Tools, Ai Driven Systems, Salesforce, Jira, Excel, Powerpoint
Specialization
Candidates should have relevant experience in customer service, ideally in the iGaming industry, and must be fluent in both English and German. Project management experience and familiarity with automation tools are also important.
Experience Required
Minimum 2 year(s)
Dutch Speaking Appointment Setter - Relocation to Sofia at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Appointment Setting, Lead Generation, Customer Service, Communication Skills, Organizational Skills, Detail Oriented, Crm Software, Office Applications, Self Motivated, Positive Attitude, Team Contribution
Specialization
Fluency in Dutch is required, and proficiency in English is advantageous. Experience in appointment setting or customer service roles is preferred, along with strong communication and organizational skills.
Chief Revenue Officer at Jobgether
, , Malta - Full Time
Skills Needed
Revenue Strategy, Sales Management, Marketing, Partner Management, Client Success, Account Management, Pipeline Management, Data Driven Decision Making, Forecasting, Retention, Expansion, Team Development, Strategic Thinking, Analytical Skills, Communication Skills, Stakeholder Management
Specialization
Candidates should have proven executive experience in revenue-generating roles and a track record of scaling B2B services or technology revenue. Strong business acumen, strategic thinking, and the ability to lead in a remote-first environment are essential.
Experience Required
Minimum 10 year(s)
KYC Onboarding Specialist at Colibrix One
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Kyc Risk Assessments, Customer Due Diligence, Enhanced Due Diligence, Aml Regulations, Analytical Skills, Problem Solving Skills, Attention To Detail, Microsoft Office, Aml Software, Written Communication, Fluency In English
Specialization
The role requires a minimum of 2 years of experience in AML onboarding and a strong understanding of AML regulations. Excellent analytical skills and attention to detail are essential, along with proficiency in Microsoft Office and AML software.
Experience Required
Minimum 2 year(s)
Strategic Implementation Specialist - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Implementation, Project Management, Customer Centric Approach, Communication Skills, Change Management, Technical Understanding, Critical Thinking, Problem Solving, Cross Functional Collaboration
Specialization
Candidates should have extensive experience in implementation and project management, along with a strong customer-centric approach. Proficiency in change management processes and a technical understanding of complex products are also required.
Experience Required
Minimum 5 year(s)
Director of VIP at Gamdom
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Vip Management, P&L Ownership, Data Analysis, Team Leadership, Coaching, Relationship Management, Negotiation, Strategic Retention, Behavioral Data Analysis, Predictive Data, Crm Capabilities, Operational Excellence, Forecasting Models, Process Improvement, Talent Acquisition, Performance Metrics
Specialization
Candidates should have a proven track record in building and scaling VIP organizations, with exceptional organizational and people skills. The role demands strong commercial instincts and the ability to coach teams effectively.
Experience Required
Minimum 10 year(s)
Sportsbook - Data Engineer at Betsson Group
, , Malta - Full Time
Skills Needed
T Sql Coding, Python, Relational Databases, Non Relational Databases, Cloud Based Etl Tools, Data Warehousing, Data Modelling, Reporting Tools, Analytical Tools, Amazon Web Services, Software Versioning, Database Development, Automation Scripting, Big Data Concepts, Data Streaming Architectures, Sportsbook Experience
Specialization
Candidates must have advanced skills in T-SQL and Python, with experience in relational and non-relational databases. Familiarity with cloud-based ETL tools and data modelling concepts is also required.
Experience Required
Minimum 2 year(s)
Auxiliaire de vie (F/H) at Ouihelp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Assistance, Companionship, Daily Living Skills, Communication, Empathy, Time Management, Problem Solving, Teamwork
Specialization
Candidates should have a diploma or a minimum of 3 years of experience in personal assistance, or 18 months of experience if they participate in the company's internal training. The position is open to everyone, including those without a driver's license.
Flemish Contact Center Agent - Incl. Fully Paid Relocation - Work In Greece at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluent In Flemish, Customer Service, Communication Skills, Problem Solving, Crm Software, Team Collaboration, Fast Paced Environment, Motivated, Eager To Learn
Specialization
Candidates should be fluent in Flemish and have excellent communication skills, with previous customer service experience being a plus. They must also be willing to relocate to Greece and thrive in a dynamic environment.
Dutch Customer Care Agent - Work In Bulgaria - Paid Relocation Package at Mercier Consultancy MD
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Fluency In Dutch, Customer Support, Communication Skills, Problem Solving Skills, Crm Systems, Analytical Skills, Multitasking, Customer Satisfaction
Specialization
Fluency in Dutch is essential, and prior experience in customer service is preferred. Strong communication skills and the ability to manage multiple tasks efficiently are also required.
Swedish Speaking Customer Service Jobs In Greece - Fully Paid Relocation at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Swedish, Customer Service, Communication Skills, Problem Solving, Computer Systems, Crm Applications, Multicultural Environment, Positive Attitude
Specialization
Fluency in Swedish is essential, with a preference for experience in customer service roles. Strong communication and problem-solving skills are necessary, along with a positive attitude and flexibility.
Italian & English Speaking Game Presenter at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Italian Language, English Language, Communication Skills, Team Player, Public Presentation Techniques, Service Industry Experience
Specialization
Candidates must have a perfect command of the Italian language and a good knowledge of English. Strong communication skills and a dignified appearance are essential, along with a willingness to learn about the gaming industry.
Senior Business Requirement Analyst at InventYOU AB
Valletta, South Eastern Region, Malta -
Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, Requirements Engineering, Business Process Modelling, UML, BPMN, Agile, SCRUM, Stakeholder Engagement, Communication, User Acceptance Testing, Functional Specifications, Gap Analysis, Solution Architecture, Documentation, Knowledge Transfer, User Support

Industry

Information Technology & Services

Description
We are looking for a Senior Business Requirement Analyst to support the design and implementation of information systems in complex and high-impact environments. The position involves close collaboration with cross-functional teams to ensure business needs are effectively translated into system requirements and functional specifications. Key Responsibilities Gather and analyze business requirements, ensuring traceability and alignment with business goals. Translate business needs into detailed functional specifications and user stories. Facilitate requirement validation and prioritization with stakeholders. Support business process modelling, use case development, and gap analysis. Collaborate with solution architects, developers, and testers to ensure proper implementation. Actively participate in user acceptance testing and transition to operations. Contribute to documentation, knowledge transfer, and user support preparation. At least 9 years of relevant professional experience following the award of a university degree (minimum 4 years of studies), or 10 years of relevant experience with a 3-year degree. Strong background in business analysis and requirements engineering for complex IT systems. Experience in business process modelling and UML or BPMN. Proven ability to translate business requirements into clear technical specifications. Experience in agile environments, including working with product owners and SCRUM teams. Familiarity with project lifecycle methodologies, including Prince2 and Agile. Experience in preparing UAT plans and supporting end-users during testing. Excellent communication and stakeholder engagement skills. Proficiency in English. You will be a great candidate for us if you: Are highly analytical and structured in your approach. Can bridge the gap between technical teams and business stakeholders. Work independently, taking ownership of deliverables. Are proactive, collaborative, and detail-oriented. Thrive in fast-paced international environments. Why join inventYOU Work on strategic and impactful projects across Europe. Collaborate with expert-level professionals in digital transformation. Contribute to innovative, large-scale IT implementations. Be part of a company that values precision, quality, and long-term partnerships.
Responsibilities
The Senior Business Requirement Analyst will gather and analyze business requirements, ensuring they align with business goals. They will collaborate with cross-functional teams to translate these needs into functional specifications and support the implementation of information systems.
Senior Business Requirement Analyst at InventYOU AB
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Business Analysis, Requirements Engineering, Business Process Modelling, Uml, Bpmn, Agile, Scrum, Stakeholder Engagement, Communication, User Acceptance Testing, Functional Specifications, Gap Analysis, Solution Architecture, Documentation, Knowledge Transfer, User Support
Specialization
Candidates should have at least 9 years of relevant experience in business analysis and requirements engineering for complex IT systems. A strong background in business process modelling and familiarity with agile methodologies is also required.
Experience Required
Minimum 10 year(s)
Head of Responsible Gaming (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Responsible Gaming, Compliance, Data Analysis, Risk Assessment, Stakeholder Management, Mentoring, Analytical Skills, Problem Solving, Fluency In German, Fluency In English
Specialization
A Bachelor's or Master's degree in a relevant field is required, along with a minimum of 5 years of experience in a related area. Familiarity with German gambling regulations and strong analytical skills are essential.
Experience Required
Minimum 5 year(s)
Safer Gambling Analyst at LeoVegas Group
, , Malta - Full Time
Skills Needed
Data Analysis, Customer Service, Communication, Problem Solving, Critical Thinking, Decision Making, Relationship Building, Coaching, Regulatory Knowledge, Investigative Mindset, Self Motivation, Teamwork, Attention To Detail, Risk Assessment, Sustainability Promotion, Gambling Industry Knowledge
Specialization
Candidates should have experience in a multi-channel customer service environment and be confident in handling data for analytical decision-making. Previous experience in the gambling industry is essential, with a strong advantage for those with experience in Responsible Gambling.
Experience Required
Minimum 2 year(s)
Danish Speaking Customer Service Jobs In Greece - Fully Paid Relocation Pac at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Problem Solving, Computer Systems Proficiency, Crm Software, Team Collaboration, Customer Satisfaction, Professionalism, Friendliness, Proactive Attitude, Flexibility
Specialization
Fluency in Danish is essential, and experience in customer service roles is preferred. Strong communication and problem-solving skills are necessary for this position.
Korean speaking Team Manager at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Leadership Skills, Communication, Team Management, Analytical Skills, Problem Solving, Multicultural Understanding, Coaching, Motivation, Conflict Resolution, Project Management, Employee Scheduling, Data Analysis, Training, Disciplinary Management, Initiative Proposing, High Pressure Environment
Specialization
Candidates should have strong communication skills in English and proficiency in Korean, along with at least one year of managerial or customer service experience in the iGaming field. A higher education degree is considered an asset.
Experience Required
Minimum 2 year(s)
German Customer Advisor for Appliances Company - Work In Greece - Relocatio at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Customer Service, German Language, Problem Solving, Communication, Interpersonal Skills, Crm Systems, Home Appliances, Product Knowledge
Specialization
Candidates must be fluent in German and preferably have experience in customer service, particularly in the appliances sector. Strong communication skills and a genuine interest in home appliances are also required.
HS Onboarding, Associate at Shift4 Corporation A Nevada Corp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Kyc, Aml, Compliance, Underwriting, Card Acquiring, Organizational Skills, Interpersonal Communication, Attention To Detail, Proactive, Team Player, Deadline Management, English Fluency
Specialization
Candidates should have a related diploma or degree in KYC, AML, or Compliance, with experience in underwriting considered an asset. Strong organizational skills, attention to detail, and fluency in English are essential.
Finnish Speaking Customer Service for Cloud Services Provider - Work In Gre at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Finnish Language, Customer Service, Cloud Services, Technical Support, Communication Skills, Problem Solving, Crm Systems, Account Management, Subscription Management, Troubleshooting, Customer Advocacy, Technical Knowledge, Multi Tasking, Flexibility, Technology Enthusiasm
Specialization
Fluency in Finnish is essential, with experience in customer service preferred, especially in technology or cloud services. Strong communication and problem-solving skills are necessary, along with the ability to manage multiple inquiries in a fast-paced environment.
Customer Service Specialist (m/f/x) - German Speaking at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Customer Service, Project Management, Process Optimization, Training, Data Analysis, Communication, Collaboration, Attention To Detail, Automation Tools, Ai Driven Systems, Salesforce, Jira, Excel, Powerpoint
Specialization
Candidates should have relevant experience in customer service, ideally in the iGaming industry, and must be fluent in both English and German. Project management experience and familiarity with automation tools are also important.
Experience Required
Minimum 2 year(s)
Dutch Speaking Appointment Setter - Relocation to Sofia at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Appointment Setting, Lead Generation, Customer Service, Communication Skills, Organizational Skills, Detail Oriented, Crm Software, Office Applications, Self Motivated, Positive Attitude, Team Contribution
Specialization
Fluency in Dutch is required, and proficiency in English is advantageous. Experience in appointment setting or customer service roles is preferred, along with strong communication and organizational skills.
Chief Revenue Officer at Jobgether
, , Malta - Full Time
Skills Needed
Revenue Strategy, Sales Management, Marketing, Partner Management, Client Success, Account Management, Pipeline Management, Data Driven Decision Making, Forecasting, Retention, Expansion, Team Development, Strategic Thinking, Analytical Skills, Communication Skills, Stakeholder Management
Specialization
Candidates should have proven executive experience in revenue-generating roles and a track record of scaling B2B services or technology revenue. Strong business acumen, strategic thinking, and the ability to lead in a remote-first environment are essential.
Experience Required
Minimum 10 year(s)
KYC Onboarding Specialist at Colibrix One
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Kyc Risk Assessments, Customer Due Diligence, Enhanced Due Diligence, Aml Regulations, Analytical Skills, Problem Solving Skills, Attention To Detail, Microsoft Office, Aml Software, Written Communication, Fluency In English
Specialization
The role requires a minimum of 2 years of experience in AML onboarding and a strong understanding of AML regulations. Excellent analytical skills and attention to detail are essential, along with proficiency in Microsoft Office and AML software.
Experience Required
Minimum 2 year(s)
Strategic Implementation Specialist - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Implementation, Project Management, Customer Centric Approach, Communication Skills, Change Management, Technical Understanding, Critical Thinking, Problem Solving, Cross Functional Collaboration
Specialization
Candidates should have extensive experience in implementation and project management, along with a strong customer-centric approach. Proficiency in change management processes and a technical understanding of complex products are also required.
Experience Required
Minimum 5 year(s)
Director of VIP at Gamdom
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Vip Management, P&L Ownership, Data Analysis, Team Leadership, Coaching, Relationship Management, Negotiation, Strategic Retention, Behavioral Data Analysis, Predictive Data, Crm Capabilities, Operational Excellence, Forecasting Models, Process Improvement, Talent Acquisition, Performance Metrics
Specialization
Candidates should have a proven track record in building and scaling VIP organizations, with exceptional organizational and people skills. The role demands strong commercial instincts and the ability to coach teams effectively.
Experience Required
Minimum 10 year(s)
Sportsbook - Data Engineer at Betsson Group
, , Malta - Full Time
Skills Needed
T Sql Coding, Python, Relational Databases, Non Relational Databases, Cloud Based Etl Tools, Data Warehousing, Data Modelling, Reporting Tools, Analytical Tools, Amazon Web Services, Software Versioning, Database Development, Automation Scripting, Big Data Concepts, Data Streaming Architectures, Sportsbook Experience
Specialization
Candidates must have advanced skills in T-SQL and Python, with experience in relational and non-relational databases. Familiarity with cloud-based ETL tools and data modelling concepts is also required.
Experience Required
Minimum 2 year(s)
Auxiliaire de vie (F/H) at Ouihelp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Assistance, Companionship, Daily Living Skills, Communication, Empathy, Time Management, Problem Solving, Teamwork
Specialization
Candidates should have a diploma or a minimum of 3 years of experience in personal assistance, or 18 months of experience if they participate in the company's internal training. The position is open to everyone, including those without a driver's license.
Flemish Contact Center Agent - Incl. Fully Paid Relocation - Work In Greece at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluent In Flemish, Customer Service, Communication Skills, Problem Solving, Crm Software, Team Collaboration, Fast Paced Environment, Motivated, Eager To Learn
Specialization
Candidates should be fluent in Flemish and have excellent communication skills, with previous customer service experience being a plus. They must also be willing to relocate to Greece and thrive in a dynamic environment.
Dutch Customer Care Agent - Work In Bulgaria - Paid Relocation Package at Mercier Consultancy MD
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Fluency In Dutch, Customer Support, Communication Skills, Problem Solving Skills, Crm Systems, Analytical Skills, Multitasking, Customer Satisfaction
Specialization
Fluency in Dutch is essential, and prior experience in customer service is preferred. Strong communication skills and the ability to manage multiple tasks efficiently are also required.
Swedish Speaking Customer Service Jobs In Greece - Fully Paid Relocation at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Swedish, Customer Service, Communication Skills, Problem Solving, Computer Systems, Crm Applications, Multicultural Environment, Positive Attitude
Specialization
Fluency in Swedish is essential, with a preference for experience in customer service roles. Strong communication and problem-solving skills are necessary, along with a positive attitude and flexibility.
Italian & English Speaking Game Presenter at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Italian Language, English Language, Communication Skills, Team Player, Public Presentation Techniques, Service Industry Experience
Specialization
Candidates must have a perfect command of the Italian language and a good knowledge of English. Strong communication skills and a dignified appearance are essential, along with a willingness to learn about the gaming industry.