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Service Support Specialist at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Customer Support, Problem Solving, Decision Making, Multitasking, Detail Oriented, Leadership
Specialization
Excellent English skills and customer support experience are preferred. Strong decision-making and problem-solving abilities are essential for this role.
AI Senior Content Editor (German Language, iGaming) at Paradise Media
, , Malta - Full Time
Skills Needed
Ai Assisted Content Creation, Seo Writing, Igaming Expertise, Content Editing, Fact Checking, Collaboration, German Language Proficiency, Attention To Detail, Content Optimization, Regulatory Compliance, Creative Writing, Visual Content Collaboration, Training Junior Editors, Data Informed Decision Making, Content Strategy, Brand Tone Consistency
Specialization
Candidates should have over 3 years of experience in producing SEO content in German, particularly in sports betting and online casinos. Strong editorial judgment and experience with AI writing tools are essential.
Experience Required
Minimum 5 year(s)
Research Fellow Jr.(JRFP) (Code:EU6427) at European Institute of Policy Research and Human Rights
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Research, Policy Analysis, Data Utilization, Collaboration, Mentorship, Publication, Independent Work, Deadline Management
Specialization
Applicants must be enrolled in or have completed a Bachelor, Masters, or Doctoral program in any discipline. They should be able to work independently in a virtual environment and meet deadlines.
Recruiter - GTM - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Recruitment, Sales, Marketing, Customer Experience, Partnerships, Cloud Infrastructure, Ai, Enterprise Tech, Stakeholder Management, Data Insights, Communication, Ats Tools, Sourcing Platforms, Startup Environment
Specialization
Candidates should have 6+ years of recruiting experience, with at least 3 years focused on GTM roles in high-growth tech companies. A deep understanding of cloud infrastructure and AI markets is essential, along with strong stakeholder management skills.
Experience Required
Minimum 5 year(s)
Purchasing Manager at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Purchasing Strategies, Procurement, Supplier Management, Negotiation Skills, Analytical Skills, Leadership, Team Management, Microsoft Office, Procurement Software, Communication Skills, Interpersonal Skills
Specialization
Candidates must have a bachelor's degree in a related field and at least 5 years of experience in purchasing, with 2 years in a managerial role. Strong negotiation skills and the ability to analyze market trends are essential.
Experience Required
Minimum 5 year(s)
Consumer AI Co-Founder / Head of Engineering (100 % remote) (m/f/d) at EWOR GmbH
, , Malta - Full Time
Skills Needed
Entrepreneurship, Startup Development, Product Management, Sales Strategy, Marketing, Coaching, Team Building, Funding Acquisition, Communication, Consumer Ai
Specialization
You should be based in Europe or the Americas and willing to take full responsibility for scaling your startup. Excellent communication skills in English are required.
Sr Director Analyst, Data Analytics, Data Governance and Risk (Remote from at Jobgether
, , Malta - Full Time
Skills Needed
Data Analytics, Data Governance, Risk Management, Compliance, Cybersecurity, Ai Impact, Market Analysis, Research, Client Engagement, Presentation Skills, Strategic Thinking, Mentoring, Collaboration, Executive Presence, Analytical Skills, Writing Skills
Specialization
Candidates should have a bachelor's degree or equivalent experience, with a preference for a graduate degree. A minimum of 12 years in data and analytics leadership roles is required, along with deep expertise in governance frameworks and AI's impact on decision-making.
Experience Required
Minimum 10 year(s)
Team Lead Customer Service (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Leadership, Igaming Experience, Team Management, Customer Service, Analytical Skills, Communication Skills, Organizational Skills, Problem Solving, Motivation, Collaboration, Salesforce Knowledge, Jira Knowledge, Kpi Understanding, Sla Understanding, Automation Tools Familiarity, Ai Driven Systems Familiarity
Specialization
Candidates should have a minimum of 3 years of leadership experience in the iGaming industry and possess strong customer service knowledge. Excellent communication skills and the ability to inspire and develop teams in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Technician [Manufacturing] at Teva Pharmaceutical Industries Ltd. - Israel
Żejtun, South Eastern Region, Malta - Full Time
Skills Needed
Technical Competence, Computer Literacy, Communication Skills, Engineering Background, Troubleshooting Skills, Problem Analysis, Continuous Improvement, Lean Initiatives
Specialization
Candidates should possess a diploma in the engineering field of MQF level 4 or higher, along with good computer literacy and excellent communication skills. A strong engineering background with hands-on experience and troubleshooting skills is essential.
Experience Required
Minimum 2 year(s)
Dutch Speaking Renewal Specialist - Work In Greece - Fully Paid Relocation at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Dutch, Customer Service, Sales, Communication Skills, Relationship Management, Crm Systems, Technology Proficiency, Client Needs Assessment, Problem Solving, Customer Satisfaction
Specialization
Fluency in Dutch (both verbal and written) is required, with English proficiency as a key advantage. Experience in customer service, sales, or a related field is preferred.
Sportsbook Manager Job - iGaming - Remote based in Europe, with travels at SmartRecruitment.com
Luqa, Southern Region, Malta - Full Time
Skills Needed
Sports Betting, Crm, Ux/Ui, Market Monitoring, P&L Management, Communication, Team Management, Sales Skills, Negotiation Skills, Presentation Skills, Data Analysis, Emerging Markets, Retention Strategies, Promotions Management, Event Representation, Performance Reporting
Specialization
Candidates must have a minimum of 5 years of experience in a sportsbook product and retention role within the iGaming industry. Strong communication skills and the ability to manage teams to achieve ROI goals are essential.
Experience Required
Minimum 5 year(s)
Dutch Speaking Customer Service Representative - Search Engine - Work In Gr at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluent In Dutch, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Fast Paced Environment
Specialization
Fluent in Dutch to effectively communicate with customers and excellent communication and interpersonal skills are required. Previous customer service experience is a plus but not mandatory.
Strategic Implementation Specialist - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Implementation, Project Management, Customer Centric Approach, Communication Skills, Change Management, Technical Understanding, Critical Thinking, Problem Solving, Cross Functional Collaboration
Specialization
Candidates should have extensive experience in implementation and project management, along with a strong customer-centric approach and excellent communication skills. A technical understanding of complex products and systems is also required.
Experience Required
Minimum 5 year(s)
Sales Development Representative, Europe at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Sales, Customer Relationship Management, Communication, Interpersonal Skills, Problem Solving, Organizational Skills, Google Office, Crm Software, Fluency In English, Customer Satisfaction, Market Trends, Business Opportunities, Client Engagement, Presentation Skills, Self Motivated, Results Oriented
Specialization
Candidates should have proven experience in sales or customer relationship management, ideally in the pharmaceutical or healthcare sector. Exceptional communication skills and a customer-first attitude are essential, along with proficiency in Google Office and CRM software.
Experience Required
Minimum 2 year(s)
Korean Speaking Game Presenter (한국어 구사자) at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Korean Language, English Communication, Clear Communication, Confidence, Team Player, Igaming Interest, Responsibility, Customer Service Experience
Specialization
Candidates must be fluent in Korean and have basic English communication skills. A neat appearance and a willingness to assist team members are also important.
German Speaking Airline Support Agent at Flowdesk
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluency In German, Fluency In English, Customer Service, Problem Solving, Relationship Building, Tech Savvy, Communication
Specialization
Candidates must be fluent in German and have a solid command of English. EU citizenship or a valid residence permit for Malta is required.
HR Manager at JobMatchingPartner
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Hr Management, Recruitment, Employee Relations, Policy Development, Payroll Management, Onboarding, Offboarding, Training, Conflict Resolution, Performance Management, Hr Systems, Compliance, Team Building, Mentoring, Igaming Experience, Communication
Specialization
Candidates must be university graduates with a diploma in HR and at least 4 years of experience in a senior HR role, including 2 years in Malta. Knowledge of Maltese employment law and experience in payroll management are also required.
Experience Required
Minimum 5 year(s)
Korean Speaking Game Presenter (한국어 구사자) at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Fluent Korean, Basic English Communication, Clear Communication Skills, Confidence, Interest In Igaming, Team Player, Responsibility
Specialization
Candidates must be fluent in Korean and have basic English communication skills. A neat appearance, confidence in communication, and a genuine interest in gaming are essential.
German Customer Service Representative at AetherCore
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluency In German, Fluency In English, Customer Service, Sales Experience, Strong Communication Skills, Team Player, Technical Proficiency, Typing Skills, Ability To Work Under Pressure
Specialization
Candidates must be fluent in German and English, with proven customer service or sales experience. Strong communication skills and the ability to work in a fast-paced environment are essential.
Senior CRM Manager - Sportsbook Retention at Betsson Group
, , Malta - Full Time
Skills Needed
Crm Management, Project Management, Data Analysis, Customer Segmentation, Campaign Optimization, Sports Knowledge, Communication Skills, Budget Management, Automation, Collaboration, Problem Solving, Email Marketing, Stakeholder Reporting, Process Improvement, Multilingual Skills, Results Driven Mindset
Specialization
Candidates should have at least five years of experience in a CRM Manager role within the iGaming industry and a strong understanding of player segmentation and CRM data analysis. Excellent communication skills in English and proficiency in CRM tools are also required.
Experience Required
Minimum 5 year(s)
Service Support Specialist at Evolution
Birkirkara, Central Region, Malta -
Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Problem Solving, Decision Making, Multitasking, Detail Oriented, Leadership

Industry

IT Services and IT Consulting

Description
Company Description Join Evolution as a Service Support Specialist in Malta! Evolution is a global leader in innovative online casino solutions, with over 20,000 employees across 30+ locations. Operating state-of-the-art broadcasting studios worldwide, including Malta, we deliver premium gaming experiences 24/7. Listed on Nasdaq Nordic since 2015, we embody our core values: ALIVE, DO RIGHT, and WORK TOGETHER. We’re seeking a Service Support Specialist to join our fast-paced team in Malta and ensure seamless gaming operations. Job Description Ensure uninterrupted table operations by identifying and resolving real-time incidents, including dealer errors, software issues, or network connectivity problems. Monitor critical systems and infrastructure using provided tools, escalating alerts as necessary. Investigate and resolve player disputes related to game integrity or dealer actions. Ensure timely and accurate resolutions for client and end-user issues. Record all incidents in internal systems, prepare detailed post-resolution reports, and share insights with management. Coordinate case resolutions across internal teams and support the seamless execution of shift activities. Contribute to maintaining a high-quality gaming environment by proactively identifying and addressing potential issues. Qualifications Excellent English skills (spoken and written). Customer support experience preferred. Strong decision-making, problem-solving, and leadership abilities. Excellent multitasking skills with a proactive, detail-oriented approach. Ability to thrive in a dynamic, multicultural, and high-pressure environment. Additional Information What We Offer 🩺 Private health insurance, gym discounts, team events & more
Responsibilities
Ensure uninterrupted table operations by resolving real-time incidents and monitoring critical systems. Investigate player disputes and coordinate case resolutions across internal teams.
Service Support Specialist at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Customer Support, Problem Solving, Decision Making, Multitasking, Detail Oriented, Leadership
Specialization
Excellent English skills and customer support experience are preferred. Strong decision-making and problem-solving abilities are essential for this role.
AI Senior Content Editor (German Language, iGaming) at Paradise Media
, , Malta - Full Time
Skills Needed
Ai Assisted Content Creation, Seo Writing, Igaming Expertise, Content Editing, Fact Checking, Collaboration, German Language Proficiency, Attention To Detail, Content Optimization, Regulatory Compliance, Creative Writing, Visual Content Collaboration, Training Junior Editors, Data Informed Decision Making, Content Strategy, Brand Tone Consistency
Specialization
Candidates should have over 3 years of experience in producing SEO content in German, particularly in sports betting and online casinos. Strong editorial judgment and experience with AI writing tools are essential.
Experience Required
Minimum 5 year(s)
Research Fellow Jr.(JRFP) (Code:EU6427) at European Institute of Policy Research and Human Rights
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Research, Policy Analysis, Data Utilization, Collaboration, Mentorship, Publication, Independent Work, Deadline Management
Specialization
Applicants must be enrolled in or have completed a Bachelor, Masters, or Doctoral program in any discipline. They should be able to work independently in a virtual environment and meet deadlines.
Recruiter - GTM - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Recruitment, Sales, Marketing, Customer Experience, Partnerships, Cloud Infrastructure, Ai, Enterprise Tech, Stakeholder Management, Data Insights, Communication, Ats Tools, Sourcing Platforms, Startup Environment
Specialization
Candidates should have 6+ years of recruiting experience, with at least 3 years focused on GTM roles in high-growth tech companies. A deep understanding of cloud infrastructure and AI markets is essential, along with strong stakeholder management skills.
Experience Required
Minimum 5 year(s)
Purchasing Manager at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Purchasing Strategies, Procurement, Supplier Management, Negotiation Skills, Analytical Skills, Leadership, Team Management, Microsoft Office, Procurement Software, Communication Skills, Interpersonal Skills
Specialization
Candidates must have a bachelor's degree in a related field and at least 5 years of experience in purchasing, with 2 years in a managerial role. Strong negotiation skills and the ability to analyze market trends are essential.
Experience Required
Minimum 5 year(s)
Consumer AI Co-Founder / Head of Engineering (100 % remote) (m/f/d) at EWOR GmbH
, , Malta - Full Time
Skills Needed
Entrepreneurship, Startup Development, Product Management, Sales Strategy, Marketing, Coaching, Team Building, Funding Acquisition, Communication, Consumer Ai
Specialization
You should be based in Europe or the Americas and willing to take full responsibility for scaling your startup. Excellent communication skills in English are required.
Sr Director Analyst, Data Analytics, Data Governance and Risk (Remote from at Jobgether
, , Malta - Full Time
Skills Needed
Data Analytics, Data Governance, Risk Management, Compliance, Cybersecurity, Ai Impact, Market Analysis, Research, Client Engagement, Presentation Skills, Strategic Thinking, Mentoring, Collaboration, Executive Presence, Analytical Skills, Writing Skills
Specialization
Candidates should have a bachelor's degree or equivalent experience, with a preference for a graduate degree. A minimum of 12 years in data and analytics leadership roles is required, along with deep expertise in governance frameworks and AI's impact on decision-making.
Experience Required
Minimum 10 year(s)
Team Lead Customer Service (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Leadership, Igaming Experience, Team Management, Customer Service, Analytical Skills, Communication Skills, Organizational Skills, Problem Solving, Motivation, Collaboration, Salesforce Knowledge, Jira Knowledge, Kpi Understanding, Sla Understanding, Automation Tools Familiarity, Ai Driven Systems Familiarity
Specialization
Candidates should have a minimum of 3 years of leadership experience in the iGaming industry and possess strong customer service knowledge. Excellent communication skills and the ability to inspire and develop teams in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Technician [Manufacturing] at Teva Pharmaceutical Industries Ltd. - Israel
Żejtun, South Eastern Region, Malta - Full Time
Skills Needed
Technical Competence, Computer Literacy, Communication Skills, Engineering Background, Troubleshooting Skills, Problem Analysis, Continuous Improvement, Lean Initiatives
Specialization
Candidates should possess a diploma in the engineering field of MQF level 4 or higher, along with good computer literacy and excellent communication skills. A strong engineering background with hands-on experience and troubleshooting skills is essential.
Experience Required
Minimum 2 year(s)
Dutch Speaking Renewal Specialist - Work In Greece - Fully Paid Relocation at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluency In Dutch, Customer Service, Sales, Communication Skills, Relationship Management, Crm Systems, Technology Proficiency, Client Needs Assessment, Problem Solving, Customer Satisfaction
Specialization
Fluency in Dutch (both verbal and written) is required, with English proficiency as a key advantage. Experience in customer service, sales, or a related field is preferred.
Sportsbook Manager Job - iGaming - Remote based in Europe, with travels at SmartRecruitment.com
Luqa, Southern Region, Malta - Full Time
Skills Needed
Sports Betting, Crm, Ux/Ui, Market Monitoring, P&L Management, Communication, Team Management, Sales Skills, Negotiation Skills, Presentation Skills, Data Analysis, Emerging Markets, Retention Strategies, Promotions Management, Event Representation, Performance Reporting
Specialization
Candidates must have a minimum of 5 years of experience in a sportsbook product and retention role within the iGaming industry. Strong communication skills and the ability to manage teams to achieve ROI goals are essential.
Experience Required
Minimum 5 year(s)
Dutch Speaking Customer Service Representative - Search Engine - Work In Gr at Mercier Consultancy MD
, , Malta - Full Time
Skills Needed
Fluent In Dutch, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Fast Paced Environment
Specialization
Fluent in Dutch to effectively communicate with customers and excellent communication and interpersonal skills are required. Previous customer service experience is a plus but not mandatory.
Strategic Implementation Specialist - REMOTE at Jobgether
, , Malta - Full Time
Skills Needed
Implementation, Project Management, Customer Centric Approach, Communication Skills, Change Management, Technical Understanding, Critical Thinking, Problem Solving, Cross Functional Collaboration
Specialization
Candidates should have extensive experience in implementation and project management, along with a strong customer-centric approach and excellent communication skills. A technical understanding of complex products and systems is also required.
Experience Required
Minimum 5 year(s)
Sales Development Representative, Europe at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Sales, Customer Relationship Management, Communication, Interpersonal Skills, Problem Solving, Organizational Skills, Google Office, Crm Software, Fluency In English, Customer Satisfaction, Market Trends, Business Opportunities, Client Engagement, Presentation Skills, Self Motivated, Results Oriented
Specialization
Candidates should have proven experience in sales or customer relationship management, ideally in the pharmaceutical or healthcare sector. Exceptional communication skills and a customer-first attitude are essential, along with proficiency in Google Office and CRM software.
Experience Required
Minimum 2 year(s)
Korean Speaking Game Presenter (한국어 구사자) at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Korean Language, English Communication, Clear Communication, Confidence, Team Player, Igaming Interest, Responsibility, Customer Service Experience
Specialization
Candidates must be fluent in Korean and have basic English communication skills. A neat appearance and a willingness to assist team members are also important.
German Speaking Airline Support Agent at Flowdesk
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluency In German, Fluency In English, Customer Service, Problem Solving, Relationship Building, Tech Savvy, Communication
Specialization
Candidates must be fluent in German and have a solid command of English. EU citizenship or a valid residence permit for Malta is required.
HR Manager at JobMatchingPartner
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Hr Management, Recruitment, Employee Relations, Policy Development, Payroll Management, Onboarding, Offboarding, Training, Conflict Resolution, Performance Management, Hr Systems, Compliance, Team Building, Mentoring, Igaming Experience, Communication
Specialization
Candidates must be university graduates with a diploma in HR and at least 4 years of experience in a senior HR role, including 2 years in Malta. Knowledge of Maltese employment law and experience in payroll management are also required.
Experience Required
Minimum 5 year(s)
Korean Speaking Game Presenter (한국어 구사자) at Evolution
Birkirkara, Central Region, Malta - Full Time
Skills Needed
Fluent Korean, Basic English Communication, Clear Communication Skills, Confidence, Interest In Igaming, Team Player, Responsibility
Specialization
Candidates must be fluent in Korean and have basic English communication skills. A neat appearance, confidence in communication, and a genuine interest in gaming are essential.
German Customer Service Representative at AetherCore
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluency In German, Fluency In English, Customer Service, Sales Experience, Strong Communication Skills, Team Player, Technical Proficiency, Typing Skills, Ability To Work Under Pressure
Specialization
Candidates must be fluent in German and English, with proven customer service or sales experience. Strong communication skills and the ability to work in a fast-paced environment are essential.
Senior CRM Manager - Sportsbook Retention at Betsson Group
, , Malta - Full Time
Skills Needed
Crm Management, Project Management, Data Analysis, Customer Segmentation, Campaign Optimization, Sports Knowledge, Communication Skills, Budget Management, Automation, Collaboration, Problem Solving, Email Marketing, Stakeholder Reporting, Process Improvement, Multilingual Skills, Results Driven Mindset
Specialization
Candidates should have at least five years of experience in a CRM Manager role within the iGaming industry and a strong understanding of player segmentation and CRM data analysis. Excellent communication skills in English and proficiency in CRM tools are also required.
Experience Required
Minimum 5 year(s)