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German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
St. Paul's Bay, San Pawl Il-Bahar, Malta - Full Time
Skills Needed
German Fluency, Customer Support, Problem Solving, Travel Booking, Crm Data Entry, Communication Skills, Conflict Resolution, Multicultural Collaboration
Specialization
Candidates must be expert German speakers (C1/C2) already residing in Malta, as no relocation or visa sponsorship is provided. Must be comfortable working rotational shifts between 07:00 and 19:00 in a fast-paced travel environment.
Chef de partie at Tavola di Terra
Germany, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Four Seasons Technology
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluent German, Customer Service, Problem Solving, Reservation Management, Itinerary Management, Crm Data Entry, Communication Skills, Conflict Resolution, Travel Advice, Multichannel Support
Specialization
Candidates must be fluent in German and already residing in Malta, as no sponsorship or relocation is provided. A passion for the tourism and hospitality sector and the ability to work rotating shifts is required.
Chef at The Treehouse Bar and Restaurant
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Ferillis Hospitality Group
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Chef De Partie at Le château de Locguénolé
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Big Mamma Group
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de partie at Borgo Tignano
London, Northwest Territories, Malta - Full Time
Skills Needed
N/A
Chef De Partie at OSTERIA I DUE GALLI
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
Chef de partie at Ferillis Hospitality Group
Germany, New Brunswick, Malta - Full Time
Skills Needed
N/A
Demi Chef at Indeed
New York, New Brunswick, Malta - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Chef de Partie at Hotel Degli Oleandri
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Chef at LinkedIn
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Powerscourt Hotel Resort and Spa
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Senior Sommelier at Relais & Châteaux Park-Hotel Egerner Höfe
Mdina, Northern Region, Malta - Full Time
Skills Needed
Wine Expertise, Five Star Service, Mentoring, Beverage Revenue Management, Wine List Creation, Upselling, Staff Training, Commercial Awareness, Customer Service, Luxury Fine Dining
Specialization
Requires 3-5 years of experience in a Michelin-starred or luxury fine dining environment and a valid Food Handler Licence. Formal wine certification such as WSET Level 3+ or Court of Master Sommeliers is preferred.
Experience Required
Minimum 2 year(s)
Demi Chef at LinkedIn
New York, New Brunswick, Malta - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Chef de partie at Ververica
London, Northwest Territories, Malta - Full Time
Skills Needed
N/A
Chef De Partie at Alpin Family GmbH
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
IT Systems Administrator (Azure & Microsoft 365) at Hireroo
Sliema, Central Region, Malta - Full Time
Skills Needed
Azure Virtual Desktop, Microsoft 365 Administration, Microsoft Entra Id, Powershell Scripting, Microsoft Intune, Windows Administration, Linux Administration, Network Troubleshooting, Identity & Access Management, Exchange Online, Sharepoint Online, Microsoft Teams, Jira, Confluence, Gdpr Compliance, Iso 27001
Specialization
Candidates should have proven experience with Azure, Microsoft 365, and Entra ID, along with proficiency in PowerShell and endpoint management. A degree in IT or Computer Science is preferred, and the AZ-104 certification is highly desirable.
Experience Required
Minimum 2 year(s)
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
St. Paul's Bay, San Pawl Il-Bahar, Malta -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

1596.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German Fluency, Customer Support, Problem Solving, Travel Booking, CRM Data Entry, Communication Skills, Conflict Resolution, Multicultural Collaboration

Industry

Business Consulting and Services

Description
Crucial Application Rule: This position is open exclusively to individuals who are already living in Malta. Please note that the company cannot offer relocation assistance or visa sponsorships under any circumstances. Are you an expert German speaker who is genuinely excited about the travel sector and naturally gifted at helping others? If you are already based in Malta and hunting for your next professional leap, this is your chance to step into a high-end international team right in the Mediterranean. In this position, you will be the key to ensuring travelers enjoy hassle-free, comfortable trips. Working alongside a lively, multicultural, and encouraging group, you will assist passengers via phone, email, and live chat. It is a perfect fit for an active problem-solver who does well in fast-changing environments and loves helping people explore the globe. Responsibilities: Your Daily Impact As the main point of contact for our German-speaking clients, you will provide critical support, empathy, and professional fixes. Premium Customer Care: Provide polite, accurate, and high-quality assistance through phone, email, text chat, and social media channels—managing basic questions and intricate travel requests with equal enthusiasm. Bookings & Route Adjustments: Help travelers with new flight reservations, travel modifications, cancellations, and complicated schedule adjustments with extreme attention to detail. Knowledgeable Travel Advisories: Serve as a reliable guide by keeping passengers informed on destination logistics, active travel updates, and global customs or visa standards. Real-Time Problem Solving: Straighten out sudden transit issues as they happen, including ticketing errors, luggage inquiries, and special onboard assistance setups. Internal Team Cooperation: Team up closely with local airport ground crews and flight management personnel to settle escalated cases rapidly. Detailed Data Entry: Keep thorough, compliant records of all customer communications, feedback, and outcomes inside our corporate CRM platform. Continuous Skill Advancement: Stay up to date on shifting international transit laws, carrier policies, and broad hospitality trends to deliver the most accurate support. Schedule & Work Environment Commitment: Full-time role comprising 40 hours weekly. Shift Patterns: Rotational timetables running Monday through Sunday, between 07:00 and 19:00. Balance: Benefit from a highly structured schedule that guarantees 2 designated rest days each week, leaving you plenty of time to experience the Maltese lifestyle. Compensation and Benefits: Your Rewards We believe in rewarding hard work and excellence. We provide a clear, step-by-step salary progression model designed to match your growth and loyalty over time. Gross Monthly Salary Progression Month 1 (Onboarding & Training Phase): €885.40 Months 2 to 6 (Probationary Window): €1,425.60 Month 7 Onward (Confirmed Status): €1,596.00 Month 13 and Beyond: An upgraded base salary tier, complemented by a performance-based bonus package worth €1,540.00. Additional Financial Incentives Language Premium: A specialized stipend of up to €3,000 annually, divided and added to your monthly pay slips to reward your C1/C2 German expertise. Performance Bonuses: Up to €2,000 per year, connected directly to hitting specific quality assurance and customer satisfaction (CSAT) milestones. Wellness, Perks & Career Growth Accelerated Promotion: We invest heavily in your professional future. Clear internal advancement tracks and leadership positions open up after just 6 months on the job. Health & Peace of Mind: Comprehensive private health and life insurance policies to ensure full protection for you and your family. On-Site Conveniences: Enjoy a subsidized corporate cafeteria, discounted gym access, and free staff parking at our Mosta office. Corporate Culture: Take part in monthly social outings, team-building events, and a wide selection of exclusive employee discounts. Working in Mosta, Malta Our corporate center is situated in Mosta, a central and energetic town famous for its historic Rotunda dome. Perfectly mixing traditional Maltese character with contemporary business infrastructure, Mosta ensures an effortless commute from any location on the island. This role gives you the ideal platform to expand your skills with an international brand while continuing to enjoy the warm Mediterranean lifestyle. How to Apply If you meet these criteria and are ready to combine your language skills with a fulfilling career in travel support, click Apply Now and submit your English resume today!
Responsibilities
Provide high-quality support to German-speaking clients via phone, email, and chat regarding travel bookings and route adjustments. Coordinate with airport ground crews and flight management to resolve real-time transit issues and maintain detailed CRM records.
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
St. Paul's Bay, San Pawl Il-Bahar, Malta - Full Time
Skills Needed
German Fluency, Customer Support, Problem Solving, Travel Booking, Crm Data Entry, Communication Skills, Conflict Resolution, Multicultural Collaboration
Specialization
Candidates must be expert German speakers (C1/C2) already residing in Malta, as no relocation or visa sponsorship is provided. Must be comfortable working rotational shifts between 07:00 and 19:00 in a fast-paced travel environment.
Chef de partie at Tavola di Terra
Germany, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Four Seasons Technology
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
Fluent German, Customer Service, Problem Solving, Reservation Management, Itinerary Management, Crm Data Entry, Communication Skills, Conflict Resolution, Travel Advice, Multichannel Support
Specialization
Candidates must be fluent in German and already residing in Malta, as no sponsorship or relocation is provided. A passion for the tourism and hospitality sector and the ability to work rotating shifts is required.
Chef at The Treehouse Bar and Restaurant
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Ferillis Hospitality Group
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Chef De Partie at Le château de Locguénolé
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Big Mamma Group
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de partie at Borgo Tignano
London, Northwest Territories, Malta - Full Time
Skills Needed
N/A
Chef De Partie at OSTERIA I DUE GALLI
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
Chef de partie at Ferillis Hospitality Group
Germany, New Brunswick, Malta - Full Time
Skills Needed
N/A
Demi Chef at Indeed
New York, New Brunswick, Malta - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Chef de Partie at Hotel Degli Oleandri
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Chef at LinkedIn
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at Powerscourt Hotel Resort and Spa
London, Hamburg, Malta - Full Time
Skills Needed
N/A
Senior Sommelier at Relais & Châteaux Park-Hotel Egerner Höfe
Mdina, Northern Region, Malta - Full Time
Skills Needed
Wine Expertise, Five Star Service, Mentoring, Beverage Revenue Management, Wine List Creation, Upselling, Staff Training, Commercial Awareness, Customer Service, Luxury Fine Dining
Specialization
Requires 3-5 years of experience in a Michelin-starred or luxury fine dining environment and a valid Food Handler Licence. Formal wine certification such as WSET Level 3+ or Court of Master Sommeliers is preferred.
Experience Required
Minimum 2 year(s)
Demi Chef at LinkedIn
New York, New Brunswick, Malta - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Chef de partie at Ververica
London, Northwest Territories, Malta - Full Time
Skills Needed
N/A
Chef De Partie at Alpin Family GmbH
Germany, Newfoundland and Labrador, Malta - Full Time
Skills Needed
N/A
IT Systems Administrator (Azure & Microsoft 365) at Hireroo
Sliema, Central Region, Malta - Full Time
Skills Needed
Azure Virtual Desktop, Microsoft 365 Administration, Microsoft Entra Id, Powershell Scripting, Microsoft Intune, Windows Administration, Linux Administration, Network Troubleshooting, Identity & Access Management, Exchange Online, Sharepoint Online, Microsoft Teams, Jira, Confluence, Gdpr Compliance, Iso 27001
Specialization
Candidates should have proven experience with Azure, Microsoft 365, and Entra ID, along with proficiency in PowerShell and endpoint management. A degree in IT or Computer Science is preferred, and the AZ-104 certification is highly desirable.
Experience Required
Minimum 2 year(s)
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