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Customer Care Representative - Calls at M-KOPA

Nairobi, , Kenya - Full Time

Skills Needed
Phone Communication, Verbal Communication, Active Listening, Customer Focus, Adaptability, Multi Tasking, Prioritization, Time Management, Record Keeping, Escalation Management, Problem Solving, Emotional Management, Calm Under Pressure, Upselling, Ticket Resolution

Specialization
Candidates must have previous experience in a customer support role, possessing strong phone and verbal communication skills along with active listening capabilities. Essential attributes include customer focus, adaptability, the ability to manage time and multitask effectively, and remaining calm under pressure when dealing with difficult content.

IT-supporttekniker - Jönköping at Q Sverige

Jönköping, Jönköping County, Sweden - Full Time

Skills Needed
It Support, M365, Conference Equipment, Ticket Management Systems, Entra Id, Troubleshooting, Intune, Sccm

Specialization
Candidates must have at least 3 years of work experience in IT support, proficiency in M365, and experience working with conference equipment and ticket management systems, including Entra ID. The ability to troubleshoot computers and mobile devices is required, with experience in MDM tools like Intune and SCCM being advantageous.

Experience Required
Minimum 2 year(s)

Operations Supervisor - TForce Freight at TForce Freight

Commerce City, Colorado, United States - Full Time

Skills Needed
Organizational Skills, Detail Oriented, Communication Skills, Customer Service, Productivity Management, Safety Procedures, Loss Prevention, Freight Handling, Claims Prevention, Scheduling, Planning, Logistics, Team Management, Action Planning, Dock Operations, Supervisory Experience

Specialization
Candidates must be U.S. citizens or authorized to work in the U.S. A high school diploma or equivalent is required, and organizational and communication skills are essential.

Junior Cloud Native Developer at Endava

Ho Chi Minh City, , Vietnam - Full Time

Skills Needed
Cloud Native Technologies, Microservices Architecture, Devops Tools, Containerization, Docker, Kubernetes, Helm, Ci/Cd Pipelines, Programming Languages, Go, Python, Bash Script, Linux Environment, Agile Methodology, Scrum, Kanban

Specialization
A University Qualification in Software Engineering or a related degree is required, along with an understanding of cloud-native technologies and microservices architecture. Familiarity with DevOps tools, programming languages, and Agile methodology is also necessary.

People Analytics Analyst II at Aecom USA

Taguig, Metro Manila, Philippines - Full Time

Skills Needed
Data Analysis, Reporting, Data Visualization, Qualtrics, Excel, Tableau, Powerbi, Customer Service, Problem Solving, Attention To Detail, Communication, Project Management, Data Integrity, Process Improvement, User Acceptance Testing, Dashboard Management

Specialization
Candidates should have a bachelor's degree or at least 2 years of relevant experience, with proficiency in Excel and experience with reporting tools like Qualtrics, Tableau, and PowerBI. Strong communication skills and attention to detail are essential.

Experience Required
Minimum 2 year(s)

Sr. People Partner (Remote) at Jobgether

Rome, Lazio, Italy - Full Time

Skills Needed
Hiring Experience, Candidate Relationships, Talent Communities, Judgment, Coaching, Influencing, Problem Solving, Self Driven, Team Player, Communication Skills, Fluency In English, Resourcefulness, Comfort With Ambiguity

Specialization
Candidates should have over 8 years of hiring experience in the Polish talent market and a proven ability to build candidate relationships. Strong judgment, coaching, and communication skills are essential, along with being self-driven and resourceful.

Experience Required
Minimum 10 year(s)

Patient Care Coordinator at UnitedHealth Group Canada

Las Vegas, Nevada, United States - Full Time

Skills Needed
Customer Service, Healthcare Experience, Ms Office, Organizational Skills, Time Management, Multi Tasking, Communication Skills, Problem Solving, Teamwork, Patient Care, Insurance Verification, Appointment Scheduling, Medical Records Management, Cash Handling, Wait Time Management, Service Issue Resolution

Specialization
Candidates must have a High School Diploma or GED and at least one year of customer service or healthcare experience. Proficiency in MS Office at a beginner level is required, with bilingual skills in Spanish preferred.

APAC Infra and Green Economy Analyst at JPMC Candidate Experience page

Mumbai, maharashtra, India - Full Time

Skills Needed
Credit Risk Management, Financial Modeling, Analytical Skills, Due Diligence, Technical Analysis, Financial Analysis, Communication Skills, Interpersonal Skills, Organizational Skills, Self Motivated, Detail Oriented, Networking Skills, Project Finance, Infrastructure Finance, Regulatory Compliance, Industry Trends

Specialization
A Master's degree in accounting, finance, economics, engineering, or a related field is required, along with experience in financial services or consulting. Strong financial modeling and analytical skills, as well as an understanding of credit risk management, are essential.

Experience Required
Minimum 2 year(s)

Lead Azure Full-Stack Developer at Sev1Tech

, , United States - Full Time

Skills Needed
Azure Cloud Services, Cloud Architecture Design, Microsoft Stack Technologies, Full Stack Development, Power Platform, Ci/Cd Automation Pipelines, Automation Frameworks, Containerization, Agile Scrum, Blockchain, Distributed Ledger Technologies, Devsecops, Ai Driven Technologies, Secure Software Development Lifecycle, Communication Skills, Mentoring

Specialization
Candidates must have a minimum of 10 years of software engineering experience, with at least 3 years in Azure or hybrid cloud ecosystems. A bachelor's degree is preferred, along with strong communication skills and experience in Agile environments.

Experience Required
Minimum 10 year(s)

Customer Return Representative - PT at Avis Budget Group

, , - Full Time

Skills Needed
Valid Driver’s License, Basic Computer Skills, Effective Verbal Communication Skills, Willingness To Work Outdoors, Flexibility To Work All Shifts, Customer Service

Specialization
Candidates must have a valid driver's license and basic computer skills. A willingness to work outdoors and flexibility in shift availability are also required.

Assistant Manager(07674) - 25 W. Warner Rd. at Domino's Pizza LLC

Chandler, Arizona, United States - Full Time

Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability, Communication Skills, Team Leadership, Problem Solving

Specialization
Candidates should possess skills in judgment, math, and multitasking. Essential functions include operating equipment, preparing products, and maintaining store cleanliness.

Shift Manager(09292) - 3555 Rayford Rd. at Domino's Pizza LLC

Spring, Texas, United States - Full Time

Skills Needed
Leadership, Team Management, Product Quality, Sanitation, Interviewing, Hiring, Fast Paced Environment, Team Development

Specialization
Candidates must be 18 years or older and possess a valid US Driver’s license with at least one year of driving experience and a safe driving record. While 1-2 years of management experience is preferred, a desire to lead people and access to a dependable vehicle with proof of insurance are mandatory.

Brand and Social Media Manager at Up Campus Management LLC

Charlottesville, Virginia, United States - Full Time

Skills Needed
Brand Awareness, Social Media Management, Content Creation, Student Engagement, Influencer Marketing, Data Analysis, Collaboration, Creativity, Proactivity, Campus Culture Understanding, Gen Z Marketing, Brand Strategy, Visual Consistency, Content Calendar Management, Trend Awareness, Hands On Experience

Specialization
Candidates should have experience in new developments or lease-ups and a strong understanding of how students influence decisions. Proficiency in Gen Z-focused social platforms and the ability to tie social performance to leasing outcomes are essential.

Experience Required
Minimum 2 year(s)

Patient Service Representative at Saratoga-SCHDY Gastroenterology

Burnt Hills, New York, United States - Full Time

Skills Needed
Interpersonal Skills, Written Communication, Verbal Communication, Teamwork, Multitasking, Prioritization, Computer Skills, Hipaa Knowledge

Specialization
A high school diploma or equivalent is required, along with 2+ years of medical office experience preferred. Strong computer skills and knowledge of HIPAA are also necessary.

Teacher Assistant Preschool at Apple Montessori Schools

Randolph, New Jersey, United States - Full Time

Skills Needed
Childcare, Communication Skills, Team Collaboration, Lesson Planning, Record Keeping, Health And Safety Guidelines, Multi Tasking, Social Behavior Modeling, Encouragement, Independence Support, Creativity Support, Professional Development Participation, Nurturing Environment, Warmth, Guidance, Friendship Building

Specialization
Candidates must have a High School Diploma or GED and CPR/First Aid Certification or a willingness to obtain it. A genuine love for children and the ability to work in a dynamic environment are essential.

Part-Time Veterinarian at Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

SeaTac, Washington, United States - Full Time

Skills Needed
Compassionate, Emotionally Intelligent, Client Focused, Strong Communicator, Independent Work, Palliative Care, Hospice Care, Veterinary Medicine, Documentation, Training, Collaboration, Empathy, Professionalism, Autonomy, Flexibility, Supportive Environment

Specialization
Candidates must have a Doctor of Veterinary Medicine (DVM, VMD, or BVMS) and an active veterinary license in the state of practice. They should also possess a valid U.S. driver's license and be able to lift up to 50 lbs unassisted.

General Manager at FAMILY ENTERTAINMENT GROUP LLC

Manteca, California, United States - Full Time

Skills Needed
P&L Ownership, Labor Optimization, Guest Experience, Operational Execution, Team Leadership, Financial Analysis, Recruiting, Coaching, Problem Solving, Inventory Management, Preventative Maintenance, Scheduling Systems, Pos Proficiency, Marketing Activations, Partner Collaboration

Specialization
Candidates must possess 3 to 5 or more years of leadership experience in related fields such as family entertainment, hospitality, or retail operations, with proven success managing multi-disciplinary teams in high-volume settings. Essential qualifications include strong business acumen, comfort with P&L ownership, excellent communication skills, and a high school diploma or equivalent, with a degree preferred.

Experience Required
Minimum 2 year(s)

Assistant Supervisor, Bowie Towne Center - Full Time at Macy's Jobs

Bowie, Maryland, United States - Full Time

Skills Needed
Active Supervision, Customer Experience, Service Culture Enhancement, Communication, Role Modeling, Customer Satisfaction, Promotional Selling, Omni Selling, Store Presentation, Relationship Building, Feedback Provision, Store Systems Knowledge, Timekeeping Assistance, Attendance, Punctuality, Teamwork

Specialization
Candidates must possess a High School Diploma or equivalent and 1-2 years of related experience, along with strong interpersonal skills for communicating with diverse groups. The role requires resourcefulness, adaptability to changing priorities, and the ability to work a flexible retail schedule including days, evenings, weekends, and holidays.

IN_Senior Associate_SAP SD_OC SAP_Advisory_Bhubaneswar at pwc

Bhubaneshwar, Odisha, India - Full Time

Skills Needed
Sap Sd, Pricing, Shipping, Billing, Credit Management, Process Mapping, Functional Specifications, Ricefw, Integration, Mm, Fi, Le, Testing, Idocs, Edi, Lsmw

Specialization
Candidates must possess expert knowledge of SAP SD components including Sales, Pricing, Billing, Shipping, and Transportation, along with strong integration knowledge of SD-FI, SD-MM, and SD-LE. Required education includes a Bachelor of Technology or Master of Business Administration, with 2 to 8 years of experience.

Experience Required
Minimum 2 year(s)

Convenience Store Assistant Manager- Essex at Haffner's

Essex, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Problem Solving, Team Leadership, Communication, Time Management, Administrative Skills, Motivation, Initiative, Results Orientation, Positive Attitude

Specialization
Preferred qualifications include strong people skills and the ability to solve business challenges. Candidates should be results-oriented and possess a positive outlook.

Customer Care Representative - Calls at M-KOPA

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone Communication, Verbal Communication, Active Listening, Customer Focus, Adaptability, Multi-tasking, Prioritization, Time Management, Record Keeping, Escalation Management, Problem Solving, Emotional Management, Calm Under Pressure, Upselling, Ticket Resolution

Industry

Financial Services

Description

We are looking for a Customer Care Representative – Calls to provide exceptional support across inbound and outbound call channels for M-KOPA Mobility customers. This is a dynamic, frontline role where you'll be the voice of M-KOPA — resolving inquiries, responding to emergencies, gathering feedback, and ensuring every customer interaction contributes to a positive experience. "This is not your average call center role. You'll be handling everything from routine inquiries to road traffic emergency escalations, insurance follow-ups, and after-sale support — all while maintaining composure and delivering real solutions. It's a role for someone who thrives under pressure and genuinely cares about getting things right for the customer." About Us At M-KOPA, we're focused on digital and financial inclusion across Africa, serving over 3 million "everyday earners" through pay-as-you-go asset financing. Our Mobility division is expanding access to electric motorbikes, helping riders transition to cleaner, more cost-effective transportation solutions. What You'll Do • Manage Mobility inbound and outbound calls in a timely manner • Follow communication scripts when handling different customer topics • Identify customer needs, clarify information, and provide solutions or alternatives • Seize opportunities to upsell products when they arise • Work on customer tickets, resolving both escalated and newly created tasks • Keep accurate records of all conversations in the call center database • Identify and escalate priority issues and concerns to management • Assist customers with after-sale services through surveys, follow-up calls, and other assigned tasks • Assist in the customer home electrical audit process and management • Follow up with third parties for repairs, accidents, and insurance resolution • Handle emergency issues raised by customers including road traffic accidents, evacuations, and rescues • Support in thermal incidences and escalate to management • Support issues related to driving training, logbooks, and number plates • Receive and escalate customer documentation related to incidents and accidents • Propose new ideas from customer feedback to help the Mobility team improve processes This is an on-site role based at our offices in Nairobi. You will be reporting to the Team Lead. Expertise • Previous experience in a customer support role • Strong phone and verbal communication skills with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities, and manage time effectively • Ability to track your own work daily and compare against benchmarks • Ability to manage emotional responses and remain calm under pressure when dealing with difficult content If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Responsibilities

The representative will manage inbound and outbound calls for Mobility customers, resolving inquiries, handling emergencies like traffic accidents, and providing after-sale support. Key duties include identifying customer needs, escalating priority issues, maintaining accurate database records, and following communication scripts.

Customer Care Representative - Calls at M-KOPA

Nairobi, , Kenya - Full Time

IT-supporttekniker - Jönköping at Q Sverige

Jönköping, Jönköping County, Sweden - Full Time

Skills Needed
It Support, M365, Conference Equipment, Ticket Management Systems, Entra Id, Troubleshooting, Intune, Sccm

Experience Required
Minimum 2 year(s)

Operations Supervisor - TForce Freight at TForce Freight

Commerce City, Colorado, United States - Full Time

Specialization
Candidates must be U.S. citizens or authorized to work in the U.S. A high school diploma or equivalent is required, and organizational and communication skills are essential.

Junior Cloud Native Developer at Endava

Ho Chi Minh City, , Vietnam - Full Time

People Analytics Analyst II at Aecom USA

Taguig, Metro Manila, Philippines - Full Time

Experience Required
Minimum 2 year(s)

Sr. People Partner (Remote) at Jobgether

Rome, Lazio, Italy - Full Time

Experience Required
Minimum 10 year(s)

Patient Care Coordinator at UnitedHealth Group Canada

Las Vegas, Nevada, United States - Full Time

APAC Infra and Green Economy Analyst at JPMC Candidate Experience page

Mumbai, maharashtra, India - Full Time

Experience Required
Minimum 2 year(s)

Lead Azure Full-Stack Developer at Sev1Tech

, , United States - Full Time

Experience Required
Minimum 10 year(s)

Customer Return Representative - PT at Avis Budget Group

, , - Full Time

Skills Needed
Valid Driver’s License, Basic Computer Skills, Effective Verbal Communication Skills, Willingness To Work Outdoors, Flexibility To Work All Shifts, Customer Service

Specialization
Candidates must have a valid driver's license and basic computer skills. A willingness to work outdoors and flexibility in shift availability are also required.

Assistant Manager(07674) - 25 W. Warner Rd. at Domino's Pizza LLC

Chandler, Arizona, United States - Full Time

Specialization
Candidates should possess skills in judgment, math, and multitasking. Essential functions include operating equipment, preparing products, and maintaining store cleanliness.

Shift Manager(09292) - 3555 Rayford Rd. at Domino's Pizza LLC

Spring, Texas, United States - Full Time

Skills Needed
Leadership, Team Management, Product Quality, Sanitation, Interviewing, Hiring, Fast Paced Environment, Team Development

Brand and Social Media Manager at Up Campus Management LLC

Charlottesville, Virginia, United States - Full Time

Experience Required
Minimum 2 year(s)

Patient Service Representative at Saratoga-SCHDY Gastroenterology

Burnt Hills, New York, United States - Full Time

Skills Needed
Interpersonal Skills, Written Communication, Verbal Communication, Teamwork, Multitasking, Prioritization, Computer Skills, Hipaa Knowledge

Specialization
A high school diploma or equivalent is required, along with 2+ years of medical office experience preferred. Strong computer skills and knowledge of HIPAA are also necessary.

Teacher Assistant Preschool at Apple Montessori Schools

Randolph, New Jersey, United States - Full Time

Part-Time Veterinarian at Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

SeaTac, Washington, United States - Full Time

General Manager at FAMILY ENTERTAINMENT GROUP LLC

Manteca, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Assistant Supervisor, Bowie Towne Center - Full Time at Macy's Jobs

Bowie, Maryland, United States - Full Time

IN_Senior Associate_SAP SD_OC SAP_Advisory_Bhubaneswar at pwc

Bhubaneshwar, Odisha, India - Full Time

Skills Needed
Sap Sd, Pricing, Shipping, Billing, Credit Management, Process Mapping, Functional Specifications, Ricefw, Integration, Mm, Fi, Le, Testing, Idocs, Edi, Lsmw

Experience Required
Minimum 2 year(s)

Convenience Store Assistant Manager- Essex at Haffner's

Essex, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Problem Solving, Team Leadership, Communication, Time Management, Administrative Skills, Motivation, Initiative, Results Orientation, Positive Attitude

Specialization
Preferred qualifications include strong people skills and the ability to solve business challenges. Candidates should be results-oriented and possess a positive outlook.