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Senior Patient Experience Trainer at giftHEALTH
Columbus, Ohio, United States - Full Time
Skills Needed
Patient Experience, Performance Coaching, Training Facilitation, Operational Support, Customer Service Excellence, Process Improvement, Knowledge Management, Workflow Optimization, Adult Learning Principles, Interpersonal Communication, Cross Functional Collaboration, Escalation Management
Specialization
Requires a High School Diploma and a Pharmacy Technician Trainee License, with 3 to 5 years of experience in patient experience or healthcare operations. Candidates must have demonstrated experience in coaching, mentoring, and facilitating staff development initiatives.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
Fairfax Station, Virginia, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Medical Recordkeeping, Pharmacy Operations, Mathematical Reasoning, Problem Resolution, Active Listening, Regulatory Compliance, Communication Skills
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. Requires a high school diploma or equivalent and the ability to maintain regular attendance including nights and weekends.
Experience Required
Minimum 2 year(s)
HR Coordinator (Contract) at VMG Health
Dallas, Texas, United States - Full Time
Skills Needed
Hr Administration, Onboarding, Employee Relations, Recordkeeping, Hris, Benefits Administration, Data Reporting, Microsoft Office Suite, Google Workspace, Communication Skills, Organizational Skills, Confidentiality
Specialization
A bachelor's degree in Human Resources or Business Administration is preferred. Candidates should possess strong organizational skills, proficiency in Microsoft Office or Google Workspace, and a commitment to professional discretion.
Pharmacy Technician at CVS Health
Sandusky, Ohio, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Pharmacy Operations, Medical Recordkeeping, Mathematical Reasoning, Problem Resolution, Active Listening, Communication Skills, Regulatory Compliance
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. Requires a high school diploma or equivalent and the ability to perform physical tasks such as lifting up to 20 lbs and standing for extended periods.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
Chesnee, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention To Detail, Patient Care, Prescription Filling, Regulatory Compliance, Patient Confidentiality, Pharmacy Operations
Specialization
Candidates must be at least 16 years old and meet state-specific licensure and certification requirements. Preferred qualifications include a high school diploma, PTCB certification, and previous experience in a pharmacy or retail setting.
Pharmacy Technician at CVS Health
Topeka, Kansas, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Medical Recordkeeping, Pharmacy Operations, Mathematical Reasoning, Active Listening, Problem Resolution, Regulatory Compliance, Communication Skills
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. A high school diploma or equivalent is required if not mandated by the state board.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
, Tennessee, United States - Full Time
Skills Needed
Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Communication, Mathematical Reasoning, Problem Resolution, Vaccine Administration, Regulatory Compliance, Active Listening
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. A high school diploma or equivalent is required if not mandated by the state board.
Experience Required
Minimum 2 year(s)
REF101597D_2026252498 - Data Analyst - Python/Pandas/ Power BI - 2 to 4 yea at WNS Global Services
Pune, maharashtra, India - Full Time
Skills Needed
Power Bi, Python, Dax, Power Query, Sql, Pandas, Numpy, Matplotlib, Seaborn, Data Modeling, Data Analysis, Data Transformation
Specialization
Requires 2 to 6 years of experience with proficiency in Power BI, Python, and SQL. A minimum of a bachelor's degree is required, along with strong analytical and problem-solving skills.
Experience Required
Minimum 2 year(s)
Licensed Massage Therapist at PCRK Group
Panama City Beach, Florida, United States - Full Time
Skills Needed
Massage Therapy, Client Care, Wellness Treatment, Anatomy Knowledge, Patient Assessment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
Fort Walton Beach, Florida, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Wellness Treatment, Client Relationship Management
Specialization
Candidates must hold an active state-issued massage therapy certification. Applicants must also be able to successfully pass background and reference checks.
Landscape Maintenance Crew Leader at Piscataqua Landscaping & Tree Service, LLC
Belmont, New Hampshire, United States - Full Time
Skills Needed
Crew Management, Equipment Operation, Landscape Maintenance, Training, Labor Tracking, Safety Compliance, Mowing, Debris Removal, Team Leadership, Pest Identification
Specialization
Candidates must have an insurable driving record, be able to pass a physical and drug screen, and obtain a DOT Medical Card. Ability to lift 50 lbs and operate heavy landscaping machinery is required.
Experience Required
Minimum 2 year(s)
Kitchen Manager at Goodfellas Pizzeria
Chattanooga, Tennessee, United States - Full Time
Skills Needed
Food Purchasing, Quality Control, Sanitation Management, Employee Training, Cost Control, Menu Planning, Staff Scheduling, Inventory Management, Food Presentation, Recipe Standardization, Kitchen Operations, Health And Safety Compliance
Specialization
Candidates must be able to maintain cleaning schedules, monitor food temperatures, and manage supply costs. Experience in supervising kitchen staff and coordinating food production schedules is required.
Experience Required
Minimum 2 year(s)
Laborer at Master Boat Builders, INC.
, Alabama, United States - Full Time
Skills Needed
Manual Lifting, Yard Maintenance, Housekeeping, Material Handling, Safety Protocol, Teamwork, Steel Handling, Industrial Cleaning
Specialization
Candidates should be able to perform physically demanding tasks in outdoor conditions and confined spaces. Prior shipyard or industrial experience and a high school diploma are preferred but not required.
CX Systems Administrator at Jobsity
Benidorm, Valencian Community, Spain - Full Time
Skills Needed
Salesforce Administration, L3 Technical Support, Cx Tooling, Amazon Connect, Service Cloud, Automation, System Documentation, Sprint Planning, Time Management, Asynchronous Communication
Specialization
Requires a Salesforce Certified Platform Administrator certification and experience with L3 technical support. Proficiency with CX tools like Amazon Connect, Service Cloud, and AI features is highly desired.
Experience Required
Minimum 2 year(s)
Director of Client Success at giftHEALTH
Columbus, Ohio, United States - Full Time
Skills Needed
Client Relationship Management, Escalation Management, Strategic Alignment, Team Leadership, Product Feedback, Solution Design, Performance Management, Cross Functional Coordination, Account Management, Pharma Manufacturer Relations, Specialty Pharmacy Operations, Executive Communication, Strategic Thinking, Program Management, Stakeholder Management, Matrix Management
Specialization
Requires over 5 years of experience in client success or account management and at least 2 years of experience managing direct reports. Preferred experience includes specialty pharmacy, hub services, or healthcare technology, specifically managing pharma manufacturer relationships.
Experience Required
Minimum 5 year(s)
Class A Regional Drivers | $1,400–$1,700 Weekly | Home Weekly at Optalis
Myrtle Beach, South Carolina, United States - Full Time
Skills Needed
Cdl A, Regional Driving, Freight Handling, Route Navigation, Vehicle Operation
Specialization
Requires at least 3 months of CDL-A experience within the last 3 years and a clean safety record. Candidates must have a stable employment history and available truck/trailer parking if living over 50 miles from the DC.
Breakfast Attendant - Weekends at TownePlace Suites Glendale
Franklin, Tennessee, United States - Full Time
Skills Needed
Guest Service, Food Preparation, Buffet Management, Multi Tasking, Payment Processing, Cleaning And Sanitation, Inventory Management, Professionalism, Hospitality
Specialization
Candidates should have a high school diploma or GED, with previous hotel or restaurant experience preferred. Physical ability to lift up to 50 lbs and stand for extended periods is required.
Licensed Massage Therapist at PCRK Group
Darien, Illinois, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Client Relationship Management, Wellness Treatment
Specialization
Must be a certified massage therapist with an active state-issued certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
Lake Zurich, Illinois, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Client Relationship Management, Wellness Treatment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
San Antonio, Texas, United States - Full Time
Skills Needed
Massage Therapy, Client Care, Wellness Treatment, Anatomy Knowledge, Patient Assessment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.
Senior Patient Experience Trainer at giftHEALTH
Columbus, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

38.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Experience, Performance Coaching, Training Facilitation, Operational Support, Customer Service Excellence, Process Improvement, Knowledge Management, Workflow Optimization, Adult Learning Principles, Interpersonal Communication, Cross-functional Collaboration, Escalation Management

Industry

technology;Information and Internet

Description
Description About Us At Gifthealth, we’re revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We’re a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people’s lives. Position Summary We are seeking an SR Patient Experience Trainer to serve as the primary operational support partner for the Patient Experience leadership team, driving consistency, accountability, and continuous improvement across frontline service operations. Reporting to the Sr Manager of Customer Success, this role is responsible for identifying performance gaps, process breakdowns, and training opportunities through regular onsite observation and direct engagement with team members. The SR Patient Experience Trainer leads ad hoc trainings focused on process changes, customer service up skilling, and operational best practices, while providing real-time coaching and feedback to frontline staff. This position also partners closely with leadership and the Knowledge Management team to ensure performance concerns are escalated appropriately and that internal and external knowledge resources remain accurate, effective, and up to date. Key Responsibilities Frontline Operational Support & Floor Presence Maintain a consistent onsite presence to observe workflows, support frontline staff, identify process breakdowns, and provide real-time coaching and feedback to improve patient and customer experience outcomes Training & Up skilling Delivery Develop and facilitate ad hoc trainings related to process changes, customer service excellence, workflow adherence, and identified skill gaps to ensure teams remain informed, confident, and effective Performance Coaching & Escalation Management Provide direct coaching to team members based on observed performance trends, while partnering with leadership to escalate repeat performance concerns or significant operational issues when appropriate Process Improvement & Operational Insights Analyze frontline observations, recurring issues, and staff feedback to identify opportunities for operational improvement, workflow optimization, and additional training initiatives Knowledge Management Collaboration Partner closely with the Knowledge Management team to ensure internal and external resources, documentation, and support materials remain accurate, current, and user-friendly Qualifications Education & Licensure High School Diploma or equivalent; Pharmacy Technician Trainee License (Required) Certified Pharmacy Technician (Preferred) Experience 3 to 5 years of experience in patient experience, healthcare operations, customer service, contact center operations, or a related operational support environment (Required) Demonstrated experience coaching, mentoring, or developing frontline team members in a fast-paced service environment (Required) Experience facilitating trainings, process updates, or staff development initiatives (Required) Proven ability to identify operational inefficiencies, process breakdowns, and opportunities for continuous improvement (Required) Experience collaborating with leadership teams to address performance concerns, escalate operational issues, and support accountability initiatives (Required) Experience working cross-functionally with departments such as operations, training, quality, or knowledge management (Required) Experience in healthcare, patient support services, or high-volume customer experience environments (Preferred) Experience utilizing performance observations, quality metrics, or frontline feedback to drive operational improvements and training strategies (Preferred) Knowledge, Skills & Abilities Strong knowledge of patient experience, customer service, and frontline healthcare operations (Required) Excellent coaching, communication, and interpersonal skills with the ability to provide constructive real-time feedback (Required) Strong facilitation and presentation skills, including the ability to lead ad hoc trainings and team upskilling sessions (Required) Ability to collaborate cross-functionally with leadership, operations, and knowledge management teams (Required) Ability to manage sensitive employee performance concerns professionally and escalate issues appropriately (Required) Ability to build trust and maintain a visible, supportive presence with frontline teams (Required) Knowledge of adult learning principles, training development, or instructional facilitation techniques (Preferred) Ability to analyze performance trends and translate findings into actionable training and process recommendations (Preferred) Work Environment Location: On-Site Regular interactions with Sr Manager Customer Success, Customer Success Managers, Resolution Manager, Vendor Manager, and all Customer Success and Patient Experience team members Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

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Responsibilities
The role focuses on driving consistency and continuous improvement in frontline service operations through onsite observation and real-time coaching. It involves developing ad hoc trainings and collaborating with the Knowledge Management team to ensure accurate support resources.
Senior Patient Experience Trainer at giftHEALTH
Columbus, Ohio, United States - Full Time
Skills Needed
Patient Experience, Performance Coaching, Training Facilitation, Operational Support, Customer Service Excellence, Process Improvement, Knowledge Management, Workflow Optimization, Adult Learning Principles, Interpersonal Communication, Cross Functional Collaboration, Escalation Management
Specialization
Requires a High School Diploma and a Pharmacy Technician Trainee License, with 3 to 5 years of experience in patient experience or healthcare operations. Candidates must have demonstrated experience in coaching, mentoring, and facilitating staff development initiatives.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
Fairfax Station, Virginia, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Medical Recordkeeping, Pharmacy Operations, Mathematical Reasoning, Problem Resolution, Active Listening, Regulatory Compliance, Communication Skills
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. Requires a high school diploma or equivalent and the ability to maintain regular attendance including nights and weekends.
Experience Required
Minimum 2 year(s)
HR Coordinator (Contract) at VMG Health
Dallas, Texas, United States - Full Time
Skills Needed
Hr Administration, Onboarding, Employee Relations, Recordkeeping, Hris, Benefits Administration, Data Reporting, Microsoft Office Suite, Google Workspace, Communication Skills, Organizational Skills, Confidentiality
Specialization
A bachelor's degree in Human Resources or Business Administration is preferred. Candidates should possess strong organizational skills, proficiency in Microsoft Office or Google Workspace, and a commitment to professional discretion.
Pharmacy Technician at CVS Health
Sandusky, Ohio, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Pharmacy Operations, Medical Recordkeeping, Mathematical Reasoning, Problem Resolution, Active Listening, Communication Skills, Regulatory Compliance
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. Requires a high school diploma or equivalent and the ability to perform physical tasks such as lifting up to 20 lbs and standing for extended periods.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
Chesnee, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention To Detail, Patient Care, Prescription Filling, Regulatory Compliance, Patient Confidentiality, Pharmacy Operations
Specialization
Candidates must be at least 16 years old and meet state-specific licensure and certification requirements. Preferred qualifications include a high school diploma, PTCB certification, and previous experience in a pharmacy or retail setting.
Pharmacy Technician at CVS Health
Topeka, Kansas, United States - Full Time
Skills Needed
Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service, Medical Recordkeeping, Pharmacy Operations, Mathematical Reasoning, Active Listening, Problem Resolution, Regulatory Compliance, Communication Skills
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. A high school diploma or equivalent is required if not mandated by the state board.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at CVS Health
, Tennessee, United States - Full Time
Skills Needed
Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Communication, Mathematical Reasoning, Problem Resolution, Vaccine Administration, Regulatory Compliance, Active Listening
Specialization
Must meet state board of pharmacy requirements for age, education, and licensure. A high school diploma or equivalent is required if not mandated by the state board.
Experience Required
Minimum 2 year(s)
REF101597D_2026252498 - Data Analyst - Python/Pandas/ Power BI - 2 to 4 yea at WNS Global Services
Pune, maharashtra, India - Full Time
Skills Needed
Power Bi, Python, Dax, Power Query, Sql, Pandas, Numpy, Matplotlib, Seaborn, Data Modeling, Data Analysis, Data Transformation
Specialization
Requires 2 to 6 years of experience with proficiency in Power BI, Python, and SQL. A minimum of a bachelor's degree is required, along with strong analytical and problem-solving skills.
Experience Required
Minimum 2 year(s)
Licensed Massage Therapist at PCRK Group
Panama City Beach, Florida, United States - Full Time
Skills Needed
Massage Therapy, Client Care, Wellness Treatment, Anatomy Knowledge, Patient Assessment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
Fort Walton Beach, Florida, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Wellness Treatment, Client Relationship Management
Specialization
Candidates must hold an active state-issued massage therapy certification. Applicants must also be able to successfully pass background and reference checks.
Landscape Maintenance Crew Leader at Piscataqua Landscaping & Tree Service, LLC
Belmont, New Hampshire, United States - Full Time
Skills Needed
Crew Management, Equipment Operation, Landscape Maintenance, Training, Labor Tracking, Safety Compliance, Mowing, Debris Removal, Team Leadership, Pest Identification
Specialization
Candidates must have an insurable driving record, be able to pass a physical and drug screen, and obtain a DOT Medical Card. Ability to lift 50 lbs and operate heavy landscaping machinery is required.
Experience Required
Minimum 2 year(s)
Kitchen Manager at Goodfellas Pizzeria
Chattanooga, Tennessee, United States - Full Time
Skills Needed
Food Purchasing, Quality Control, Sanitation Management, Employee Training, Cost Control, Menu Planning, Staff Scheduling, Inventory Management, Food Presentation, Recipe Standardization, Kitchen Operations, Health And Safety Compliance
Specialization
Candidates must be able to maintain cleaning schedules, monitor food temperatures, and manage supply costs. Experience in supervising kitchen staff and coordinating food production schedules is required.
Experience Required
Minimum 2 year(s)
Laborer at Master Boat Builders, INC.
, Alabama, United States - Full Time
Skills Needed
Manual Lifting, Yard Maintenance, Housekeeping, Material Handling, Safety Protocol, Teamwork, Steel Handling, Industrial Cleaning
Specialization
Candidates should be able to perform physically demanding tasks in outdoor conditions and confined spaces. Prior shipyard or industrial experience and a high school diploma are preferred but not required.
CX Systems Administrator at Jobsity
Benidorm, Valencian Community, Spain - Full Time
Skills Needed
Salesforce Administration, L3 Technical Support, Cx Tooling, Amazon Connect, Service Cloud, Automation, System Documentation, Sprint Planning, Time Management, Asynchronous Communication
Specialization
Requires a Salesforce Certified Platform Administrator certification and experience with L3 technical support. Proficiency with CX tools like Amazon Connect, Service Cloud, and AI features is highly desired.
Experience Required
Minimum 2 year(s)
Director of Client Success at giftHEALTH
Columbus, Ohio, United States - Full Time
Skills Needed
Client Relationship Management, Escalation Management, Strategic Alignment, Team Leadership, Product Feedback, Solution Design, Performance Management, Cross Functional Coordination, Account Management, Pharma Manufacturer Relations, Specialty Pharmacy Operations, Executive Communication, Strategic Thinking, Program Management, Stakeholder Management, Matrix Management
Specialization
Requires over 5 years of experience in client success or account management and at least 2 years of experience managing direct reports. Preferred experience includes specialty pharmacy, hub services, or healthcare technology, specifically managing pharma manufacturer relationships.
Experience Required
Minimum 5 year(s)
Class A Regional Drivers | $1,400–$1,700 Weekly | Home Weekly at Optalis
Myrtle Beach, South Carolina, United States - Full Time
Skills Needed
Cdl A, Regional Driving, Freight Handling, Route Navigation, Vehicle Operation
Specialization
Requires at least 3 months of CDL-A experience within the last 3 years and a clean safety record. Candidates must have a stable employment history and available truck/trailer parking if living over 50 miles from the DC.
Breakfast Attendant - Weekends at TownePlace Suites Glendale
Franklin, Tennessee, United States - Full Time
Skills Needed
Guest Service, Food Preparation, Buffet Management, Multi Tasking, Payment Processing, Cleaning And Sanitation, Inventory Management, Professionalism, Hospitality
Specialization
Candidates should have a high school diploma or GED, with previous hotel or restaurant experience preferred. Physical ability to lift up to 50 lbs and stand for extended periods is required.
Licensed Massage Therapist at PCRK Group
Darien, Illinois, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Client Relationship Management, Wellness Treatment
Specialization
Must be a certified massage therapist with an active state-issued certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
Lake Zurich, Illinois, United States - Full Time
Skills Needed
Massage Therapy, Patient Care, Client Relationship Management, Wellness Treatment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.
Licensed Massage Therapist at PCRK Group
San Antonio, Texas, United States - Full Time
Skills Needed
Massage Therapy, Client Care, Wellness Treatment, Anatomy Knowledge, Patient Assessment
Specialization
Must hold an active state-issued massage therapy certification. Candidates must be able to pass background and reference checks.