Marketing And Sales Jobs in United Kingdom

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Customer and Trading Manager - Nightshift at Sainsburys DTD
London Borough of Lambeth, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Warehouse Organization, Replenishment, Scheduling, Conflict Resolution, Team Coaching, Health And Safety
Specialization
Requires a track record of delivering excellent customer service and experience leading teams in fast-paced, customer-facing environments. Must have experience managing employee relations and meeting KPIs, with a preference for those accustomed to the demands of night shift work.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Letchworth, England, United Kingdom - Full Time
Skills Needed
Customer Service, People Management, Performance Management, Operational Leadership, Team Motivation, Kpi Delivery, Employee Relations, Disciplinary Management
Specialization
Candidates should have experience in a fast-paced, customer-facing environment with a proven track record of delivering excellent customer service. Leadership skills and the ability to manage employee relations issues are essential for this role.
Experience Required
Minimum 5 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
, England, United Kingdom - Full Time
Skills Needed
Line Management, Customer Service, Kpi Delivery, Employee Relations, Operational Leadership, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Candidates must have experience in operational leadership and managing employee relations issues such as absence and performance.
Experience Required
Minimum 2 year(s)
Homelessness Prevention and Relief Officer at London Borough of Brent
London, England, United Kingdom - Full Time
Skills Needed
Homelessness Prevention, Housing Legislation, Case Assessment, Customer Service, Communication Skills, Problem Solving, Resilience, Partnership Working, Data Protection, Safeguarding
Specialization
Candidates must have knowledge and experience in the homelessness sector and an understanding of relevant legislation. A customer-focused mindset, resilience, and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Recruitment, Training and Network Support at Home Instead Long Beach
Chesterfield, England, United Kingdom - Full Time
Skills Needed
Recruitment, Training, Administration, Health And Social Care, Communication, Interpersonal Skills, Presentation Skills, Microsoft Office, Google Suite, Database Management, Compliance, Onboarding, Competency Assessment, Networking, Time Management
Specialization
Candidates must have relevant training and recruitment experience along with strong administrative and interpersonal skills. A valid driving licence and access to a car are required for daily travel, as well as a good knowledge of the health and social care sector.
Experience Required
Minimum 2 year(s)
Functional Specialist Part-Time - Midlands at Capita Health Assessment Advisory Service
, England, United Kingdom - Full Time
Skills Needed
Clinical Assessment, Report Writing, Observation Skills, Communication Skills, Empathy, It Proficiency, Microsoft Office, Clinical Analysis, Case Management, Patient Evaluation
Specialization
Requires at least one year of post-registration experience as a nurse, occupational therapist, physiotherapist, or paramedic. Must be fully registered with a UK regulatory body (NMC/HCPC) and possess a valid driving license.
Experience Required
Minimum 2 year(s)
Collection and Delivery Driver - 3.5 Tonne at DPD Group UK
Barking, England, United Kingdom - Full Time
Skills Needed
Driving, Vehicle Safety Checks, Route Navigation, Customer Service, Handheld Device Proficiency, Parcel Handling, Problem Solving, Time Management
Specialization
Must hold a valid UK Driving Licence for at least 12 months and be physically fit to handle parcels up to 30kg. Requires a professional, reliable individual comfortable with local road navigation and digital tools.
Customer and Trading Manager - Convenience at Sainsburys DTD
Oxford, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Operational Leadership, Kpi Delivery, Employee Relations, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a track record of delivering excellent customer service and experience leading teams in fast-paced, customer-facing environments. Must be capable of managing KPIs and handling employee relations issues such as performance and absence.
Experience Required
Minimum 2 year(s)
Whitespace Business Analyst - AI and agents at Verisk Financial
City of London, England, United Kingdom - Full Time
Skills Needed
Business Analysis, Agentic Workflows, Prompt Engineering, Gen Ai, Json, Api Integration, Data Analysis, Moscow Prioritization, Agile Methodology, Waterfall Methodology, Requirements Gathering, Use Case Development, Insurance Industry Knowledge, London Market Knowledge, Stakeholder Management, Mentoring
Specialization
Candidates must have 3+ years of business analysis experience in the insurance industry, with strong technical skills in JSON and APIs. Proficiency in Agile/Waterfall methodologies and experience with AI-driven automation is required.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Liverpool, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Operational Leadership, Kpi Delivery, Employee Relations, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Candidates must have experience in operational leadership and managing employee relations issues such as absence and performance.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
St Albans, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous line management experience in a fast-paced operational environment and a track record of delivering excellent customer service. Must be capable of managing employee relations issues and adapting to the physical demands of night shift work.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
North Norfolk, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires a track record of leading teams in fast-paced, customer-facing environments and experience managing employee relations and KPIs. Ability to handle the physical and mental demands of night shift work is essential.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
Birmingham, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Operational Management, Customer Service, Performance Management, Kpi Monitoring, Warehouse Management, Replenishment, Employee Relations, Scheduling, Conflict Resolution, Safety Compliance, Staff Coaching, Problem Solving, Resilience, Inclusivity
Specialization
Requires previous line management experience in a fast-paced, operational environment with a track record of meeting KPIs. Candidates must be comfortable with night shift patterns and possess strong skills in performance management and team coaching.
Experience Required
Minimum 2 year(s)
Advanced Technician Teaching and Research at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Protein Design, Dna Nanotechnology, Microbiology, Protein Purification, Laboratory Management, Risk Assessment, Coshh, Data Analysis, Technical Support, Communication Skills, Microsoft Excel, Microsoft Word, Engineering Biology, Structural Synthetic Biology, Problem Solving, Teamwork
Specialization
Candidates must have at least five GCSEs including English and Mathematics, along with at least one year of experience in an engineering biology laboratory. Experience in protein design, DNA nanotechnology, and knowledge of health and safety protocols like COSHH are essential.
Experience Required
Minimum 2 year(s)
Group HR Systems and Compliance Associate at Avon Technologies PLC
Melksham, England, United Kingdom - Full Time
Skills Needed
Hr Systems Administration, Data Accuracy, Regulatory Compliance, Hr Reporting, Adp, Data Auditing, Employee Data Maintenance, Sop Documentation, Benefits Administration, User Training, Data Analysis, Confidentiality
Specialization
Requires a degree in Human Resources, Business, or equivalent experience, with a strong background in HR systems or compliance. Experience with ADP and knowledge of US or UK employment law is highly preferred.
Experience Required
Minimum 2 year(s)
Account Handler - Personal Lines Insurance at Everywhen
Treverbyn, England, United Kingdom - Full Time
Skills Needed
Insurance Knowledge, Customer Service, Sales, Communication Skills, Interpersonal Skills, Proactive Attitude, Organisational Skills, Attention To Detail, Team Working, Influencing, Negotiation, Commercial Awareness, Resilience
Specialization
Candidates should have a background in insurance or customer service and possess excellent communication and organizational skills. The role requires the ability to work under pressure, maintain attention to detail, and demonstrate a proactive, resilient attitude.
Customer and Trading Manager - Nightshift at Sainsburys DTD
Portslade by Sea, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous experience in line management within a fast-paced operational environment and a track record of delivering excellent customer service. Must be resilient and capable of managing employee relations and KPIs independently during night shifts.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Buckingham, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Kpi Delivery, Employee Relations, Operational Leadership, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Must have experience managing employee relations, including performance and absence management.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
Bristol, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Warehouse Organization, Replenishment, Scheduling, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous line management experience in a fast-paced operational environment and a track record of meeting KPIs. Must be resilient and adaptable to the physical and mental demands of permanent night shift work.
Experience Required
Minimum 2 year(s)
Food and Beverage - Kitchen Assistant - Q06 at Parkdean Resorts
East Cowes, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Kitchen Hygiene, Stock Rotation, Manual Dexterity, Communication, Teamwork, Time Management, Health And Safety Compliance
Specialization
Candidates should have basic food preparation skills, a positive attitude, and the flexibility to work various shifts including weekends. Food Hygiene Level 2 certification is preferred or the willingness to undergo training.
Customer and Trading Manager - Nightshift at Sainsburys DTD
London Borough of Lambeth, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

34450.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

People Management, Operational Leadership, KPI Monitoring, Employee Relations, Customer Service, Performance Management, Warehouse Organization, Replenishment, Scheduling, Conflict Resolution, Team Coaching, Health and Safety

Industry

Retail

Description
Placement & Location: “This is a pipeline recruitment vacancy for a Customer and Trading Manager (Nightshift) role, initially aligned to our Nine Elms store. Please note that successful candidates may be deployed to an alternative nearby location within a reasonable commuting distance. Final placement will be confirmed at offer stage, in line with business requirements, travel policy, and a commitment to supporting work-life balance.” What you’ll be doing: * Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. * Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store * Making sure that standards are brilliant come morning so we’re ready to serve our customers * People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).  What makes a great nightshift manager: * Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. * Previous line management responsibilities in a fast-paced, operational environment. * Resilience to deal with both the mental and physical demands of working nights. * Provides brilliant customer service and coaches a team to do the same. * Has previous experience delivering and monitoring KPI's or other performance indicators. * Can manage disciplinaries, performance issues or other similar employee relations issues. * Leads operations and is comfortable doing this alone in the absence of more senior management. * Puts inclusivity at the heart of everything they do. Essential Criteria: * A track record of delivering brilliant customer service and coaching colleagues to do the same. * Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly. * Operational leadership skills  — you’ve taken responsibility for store operations in the absence of more senior managers. * Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact. * Has managed employee relations issues, including performance and absence management.  * Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

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Responsibilities
Lead the overnight team to deliver store replenishment and warehouse organization while ensuring the store is ready for morning customers. Manage staff performance, conduct disciplinaries, and take full responsibility for store safety and operations during the night shift.
Customer and Trading Manager - Nightshift at Sainsburys DTD
London Borough of Lambeth, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Warehouse Organization, Replenishment, Scheduling, Conflict Resolution, Team Coaching, Health And Safety
Specialization
Requires a track record of delivering excellent customer service and experience leading teams in fast-paced, customer-facing environments. Must have experience managing employee relations and meeting KPIs, with a preference for those accustomed to the demands of night shift work.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Letchworth, England, United Kingdom - Full Time
Skills Needed
Customer Service, People Management, Performance Management, Operational Leadership, Team Motivation, Kpi Delivery, Employee Relations, Disciplinary Management
Specialization
Candidates should have experience in a fast-paced, customer-facing environment with a proven track record of delivering excellent customer service. Leadership skills and the ability to manage employee relations issues are essential for this role.
Experience Required
Minimum 5 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
, England, United Kingdom - Full Time
Skills Needed
Line Management, Customer Service, Kpi Delivery, Employee Relations, Operational Leadership, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Candidates must have experience in operational leadership and managing employee relations issues such as absence and performance.
Experience Required
Minimum 2 year(s)
Homelessness Prevention and Relief Officer at London Borough of Brent
London, England, United Kingdom - Full Time
Skills Needed
Homelessness Prevention, Housing Legislation, Case Assessment, Customer Service, Communication Skills, Problem Solving, Resilience, Partnership Working, Data Protection, Safeguarding
Specialization
Candidates must have knowledge and experience in the homelessness sector and an understanding of relevant legislation. A customer-focused mindset, resilience, and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Recruitment, Training and Network Support at Home Instead Long Beach
Chesterfield, England, United Kingdom - Full Time
Skills Needed
Recruitment, Training, Administration, Health And Social Care, Communication, Interpersonal Skills, Presentation Skills, Microsoft Office, Google Suite, Database Management, Compliance, Onboarding, Competency Assessment, Networking, Time Management
Specialization
Candidates must have relevant training and recruitment experience along with strong administrative and interpersonal skills. A valid driving licence and access to a car are required for daily travel, as well as a good knowledge of the health and social care sector.
Experience Required
Minimum 2 year(s)
Functional Specialist Part-Time - Midlands at Capita Health Assessment Advisory Service
, England, United Kingdom - Full Time
Skills Needed
Clinical Assessment, Report Writing, Observation Skills, Communication Skills, Empathy, It Proficiency, Microsoft Office, Clinical Analysis, Case Management, Patient Evaluation
Specialization
Requires at least one year of post-registration experience as a nurse, occupational therapist, physiotherapist, or paramedic. Must be fully registered with a UK regulatory body (NMC/HCPC) and possess a valid driving license.
Experience Required
Minimum 2 year(s)
Collection and Delivery Driver - 3.5 Tonne at DPD Group UK
Barking, England, United Kingdom - Full Time
Skills Needed
Driving, Vehicle Safety Checks, Route Navigation, Customer Service, Handheld Device Proficiency, Parcel Handling, Problem Solving, Time Management
Specialization
Must hold a valid UK Driving Licence for at least 12 months and be physically fit to handle parcels up to 30kg. Requires a professional, reliable individual comfortable with local road navigation and digital tools.
Customer and Trading Manager - Convenience at Sainsburys DTD
Oxford, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Operational Leadership, Kpi Delivery, Employee Relations, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a track record of delivering excellent customer service and experience leading teams in fast-paced, customer-facing environments. Must be capable of managing KPIs and handling employee relations issues such as performance and absence.
Experience Required
Minimum 2 year(s)
Whitespace Business Analyst - AI and agents at Verisk Financial
City of London, England, United Kingdom - Full Time
Skills Needed
Business Analysis, Agentic Workflows, Prompt Engineering, Gen Ai, Json, Api Integration, Data Analysis, Moscow Prioritization, Agile Methodology, Waterfall Methodology, Requirements Gathering, Use Case Development, Insurance Industry Knowledge, London Market Knowledge, Stakeholder Management, Mentoring
Specialization
Candidates must have 3+ years of business analysis experience in the insurance industry, with strong technical skills in JSON and APIs. Proficiency in Agile/Waterfall methodologies and experience with AI-driven automation is required.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Liverpool, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Operational Leadership, Kpi Delivery, Employee Relations, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Candidates must have experience in operational leadership and managing employee relations issues such as absence and performance.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
St Albans, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous line management experience in a fast-paced operational environment and a track record of delivering excellent customer service. Must be capable of managing employee relations issues and adapting to the physical demands of night shift work.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
North Norfolk, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires a track record of leading teams in fast-paced, customer-facing environments and experience managing employee relations and KPIs. Ability to handle the physical and mental demands of night shift work is essential.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
Birmingham, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Operational Management, Customer Service, Performance Management, Kpi Monitoring, Warehouse Management, Replenishment, Employee Relations, Scheduling, Conflict Resolution, Safety Compliance, Staff Coaching, Problem Solving, Resilience, Inclusivity
Specialization
Requires previous line management experience in a fast-paced, operational environment with a track record of meeting KPIs. Candidates must be comfortable with night shift patterns and possess strong skills in performance management and team coaching.
Experience Required
Minimum 2 year(s)
Advanced Technician Teaching and Research at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Protein Design, Dna Nanotechnology, Microbiology, Protein Purification, Laboratory Management, Risk Assessment, Coshh, Data Analysis, Technical Support, Communication Skills, Microsoft Excel, Microsoft Word, Engineering Biology, Structural Synthetic Biology, Problem Solving, Teamwork
Specialization
Candidates must have at least five GCSEs including English and Mathematics, along with at least one year of experience in an engineering biology laboratory. Experience in protein design, DNA nanotechnology, and knowledge of health and safety protocols like COSHH are essential.
Experience Required
Minimum 2 year(s)
Group HR Systems and Compliance Associate at Avon Technologies PLC
Melksham, England, United Kingdom - Full Time
Skills Needed
Hr Systems Administration, Data Accuracy, Regulatory Compliance, Hr Reporting, Adp, Data Auditing, Employee Data Maintenance, Sop Documentation, Benefits Administration, User Training, Data Analysis, Confidentiality
Specialization
Requires a degree in Human Resources, Business, or equivalent experience, with a strong background in HR systems or compliance. Experience with ADP and knowledge of US or UK employment law is highly preferred.
Experience Required
Minimum 2 year(s)
Account Handler - Personal Lines Insurance at Everywhen
Treverbyn, England, United Kingdom - Full Time
Skills Needed
Insurance Knowledge, Customer Service, Sales, Communication Skills, Interpersonal Skills, Proactive Attitude, Organisational Skills, Attention To Detail, Team Working, Influencing, Negotiation, Commercial Awareness, Resilience
Specialization
Candidates should have a background in insurance or customer service and possess excellent communication and organizational skills. The role requires the ability to work under pressure, maintain attention to detail, and demonstrate a proactive, resilient attitude.
Customer and Trading Manager - Nightshift at Sainsburys DTD
Portslade by Sea, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Scheduling, Warehouse Organization, Replenishment, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous experience in line management within a fast-paced operational environment and a track record of delivering excellent customer service. Must be resilient and capable of managing employee relations and KPIs independently during night shifts.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Convenience at Sainsburys DTD
Buckingham, England, United Kingdom - Full Time
Skills Needed
People Management, Customer Service, Kpi Delivery, Employee Relations, Operational Leadership, Performance Management, Scheduling, Coaching, Store Operations, Disciplinary Management
Specialization
Requires a proven track record of leading teams in fast-paced, customer-facing environments and delivering against KPIs. Must have experience managing employee relations, including performance and absence management.
Experience Required
Minimum 2 year(s)
Customer and Trading Manager - Nightshift at Sainsburys DTD
Bristol, England, United Kingdom - Full Time
Skills Needed
People Management, Operational Leadership, Kpi Monitoring, Employee Relations, Customer Service, Performance Management, Warehouse Organization, Replenishment, Scheduling, Conflict Resolution, Coaching, Health And Safety
Specialization
Requires previous line management experience in a fast-paced operational environment and a track record of meeting KPIs. Must be resilient and adaptable to the physical and mental demands of permanent night shift work.
Experience Required
Minimum 2 year(s)
Food and Beverage - Kitchen Assistant - Q06 at Parkdean Resorts
East Cowes, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Kitchen Hygiene, Stock Rotation, Manual Dexterity, Communication, Teamwork, Time Management, Health And Safety Compliance
Specialization
Candidates should have basic food preparation skills, a positive attitude, and the flexibility to work various shifts including weekends. Food Hygiene Level 2 certification is preferred or the willingness to undergo training.
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