To apply for this role, please email your CV and cover letter detailing how you meet the criteria set out in the job description to careers@shieldservicesgroup.com

JOB DESCRIPTION

Shield Mechanical, Electrical & Facilities Services are seeking a Marketing & Communications Executive to plan, manage, and deliver strategic marketing and communication activities that promote the company’s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment.

QUALIFICATIONS AND EXPERIENCE:

• Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field
• Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment
• Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools)
• Experience in managing content calendars, press releases, and campaign workflows
• Knowledge of tender processes and supporting documentation in technical service industries

KEY SKILLS AND ATTRIBUTES:

• Excellent written and verbal communication skills with a strong grasp of technical and service-based language
• Highly organised with the ability to manage multiple deadlines and priorities
• Strong attention to detail with a proactive, solution-focused mindset
• Collaborative approach and ability to work effectively with both technical and non-technical stakeholders
• Commercial awareness and a keen understanding of the building services sector
  Job Types: Full-time, Permanent

Benefits:

• Company pension
• Life insurance
• On-site parking

Work Location: In perso

Marketing Strategy & Campaigns

• Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media
• Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences
• Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs

Content Creation & Brand Management

• Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases
• Uphold brand identity across all visual and written communications
• Liaise with graphic designers and third-party agencies to deliver marketing collateral

Digital & Social Media

• Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation
• Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services
• Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility

Bid & Tender Support

• Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals
• Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations

Reporting & Analytics

• Monitor the performance of marketing and communications efforts using analytics tools
• Report on engagement, conversions, and effectiveness of marketing activity to inform future planning

Operational Responsibilities

• Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories
• Support mobilisation of new contracts with onboarding communication materials and branded documentation
• Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS)