RÉSUMÉ DES FONCTIONS…

This role is responsible to improve online product content quality by executing the content roadmap, supporting AI-driven data enrichment, and collaborating with cross-functional teams. Promote adoption of content standards, analyze performance metrics, and help automate catalog data processes to drive business results

Ce que vous ferez…

• Drive Content Quality improvement initiatives
• Help define and execute the content roadmap established by eCommerce leadership
• Assist to drive cross-functional initiatives to continuously improve online product content
• Support AI-driven content data enrichment models to enhance product listings, fill data gaps, and standardize product information
• Collaborate with legal, compliance, and technology teams to ensure regulatory alignment and risk mitigation in data management
• Promote the adoption of Content Quality Scorecards and Content Style Guides across vendors, sellers, merchants and key account managers
• Partner with merchants and key account managers to develop internal technical knowledge of Content Quality
• Manage vendor relationships by educating about the importance of content quality and item maintenance and onboarding within the Walmart ecosystem
• Conduct analytics, generate Content Quality reports and measure KPIs
• Analyze and report on content quality score metrics providing vendors and sellers with actionable insights into how their products are performing in the catalog
• Measure the impact of catalog data health improvements on key business outcomes, such as increased search relevance, improved facet navigation, conversion, etc.
• Support process optimization and automation initiatives
• Partner with Product, Data Science & Engineering in the automation of solutions for catalog data cleanup, validation and enrichment utilizing GenAI and machine learning to minimize manual data handling
• Maintain and update documentation for process changes, SOPs and training materials
• Define content ranking rules and runs quality checks to ensure ranking rules are properly working

Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

QUALIFICATIONS:

• Prior Experience in merchandising or eCommerce an asset
• Minimum 1 year experience in an analytics role
• Excellent communication skills; proficiency in KPI analysis and reporting insights to business stakeholders
• Ability to prioritize and manage multiple projects with exceptional attention to detail
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Please refer the Job description for details