CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT DOES A SUCCESSFUL BUSINESS ANALYST DO AT FISERV?

We are seeking a detail-oriented Business Analyst to evaluate interchange qualifications and address issues related to merchant submissions. This role is pivotal in ensuring the effective application of interchange rules and regulations across all card brands on Fiserv platforms. The successful candidate will leverage their expertise to reduce financial risk, improve client satisfaction, and maintain Fiserv’s reputation as a trusted partner in financial services technology.

• Determine root causes of downgraded and reclassified card transactions and effectively communicate findings to clients.
• Trend client performance in relation to interchange qualifications and provide actionable insights.
• Validate test files during key timeframes to support upcoming changes and mitigate impacts.
• Collaborate with various departments to provide guidance and recommendations for issue resolution.
• Develop in-depth knowledge of interchange processes and rules.
• Trend client performance for poor interchange and thoroughly research and effectively communicate root causes to our clients.
• Confirm and validate test files during key timeframes to support upcoming association changes and reduce various impacts.