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Project Manager III at Sinch
Bothell, Washington, United States - Full Time
Skills Needed
Project Management, Client Leadership, Consultation, Change Management, End To End Ownership, Project Planning, Cross Functional Leadership, Risk Mitigation, Budget Management, Stakeholder Management, Process Improvement, Messaging (Sms/Mms/Rcs), Email Marketing, Lifecycle Marketing, Performance Marketing, Asana
Specialization
Candidates must possess a minimum of 6 years of project or program management experience, ideally within an agency, studio, marketing, or technology setting, with relevant channel experience in messaging, email, or performance marketing. Exceptional organizational, time management, communication, and cross-functional collaboration skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Redemptions Coordinator - Automotive at E INC
, , Canada - Full Time
Skills Needed
Customer Service, Communication, Documentation, Administrative Skills, Conflict Resolution, Collections, Attention To Detail, Google Workspace, Data Entry, Inventory Coordination, Time Management, Problem Solving, Process Compliance, Interpersonal Skills
Specialization
Candidates must have a high school diploma or equivalent and strong customer service and administrative skills. Experience in the automotive, finance, or repossession industry is considered an asset.
Senior People Experience Analyst at Sinch
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Talent Programs, Performance Management, Talent Reviews, Engagement Surveys, Data Analysis, System Enhancements, Inclusion Principles, Stakeholder Coordination, Process Improvement, Coaching, Hrbp Partnership, Culture Initiatives, Organizational Skills, Attention To Detail
Specialization
Candidates must have over 5 years of experience supporting HR or talent programs in complex, global environments, ideally with a Bachelor's degree or equivalent experience. Strong organizational, coordination, and communication skills are essential for integrating inclusion principles and driving program adoption.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator II at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Linux, Apache, Mysql, Php, Lamp Stack, Nagios, Redis, Api Debugging, Rest Apis, Soap Apis, Proxmox Ve, Shell Scripting, System Troubleshooting, Incident Management, Database Querying, Load Balancers
Specialization
Candidates should have 1 to 3 years of experience in L1 support with strong knowledge of the LAMP stack and Linux environments. Proficiency in monitoring tools, database querying, and basic networking is essential for this role.
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Technical Support, Billing Support, Chat Support, Email Support, Phone Support, Critical Thinking, Problem Solving, Communication Skills, Software Proficiency, Time Management, Kpi Management
Specialization
Requires 3+ years of experience in customer service with strong proficiency in chat support and English communication. Candidates must be self-motivated, tech-savvy, and able to work rotating shifts in a 24/7 environment.
Experience Required
Minimum 2 year(s)
Support Engineer - Philippines at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Technical Support, Tcp/Ip, Web Protocols, Zendesk, Jira, Troubleshooting, Messaging Traffic Analysis, Customer Integration, Unix, Linux, Http, Smpp, Rest, Sql, Postman, Telecommunications
Specialization
Requires experience in a technical support capacity for global enterprise customers and a strong understanding of TCP/IP and web protocols. Proficiency in ticketing systems and fluency in English are essential for this fast-paced, rotating shift role.
Experience Required
Minimum 2 year(s)
Sr AI/Machine Learning Analyst at Sinch
, São Paulo, Brazil - Full Time
Skills Needed
Llm Agents, Prompt Engineering, Python, Machine Learning, Llmops, Langgraph, Langsmith, Langfuse, Docker, Kubernetes, Gcp, Aws, Api Design, Ci/Cd, Stochastic Ai, System Architecture
Specialization
Candidates must have proven experience building and operating LLM-based agents in large-scale production environments. Strong software engineering skills in Python and familiarity with agent orchestration frameworks are required.
Experience Required
Minimum 5 year(s)
Sustainability Controller at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
Carbon Accounting, Sustainability Reporting, Ghg Protocol, Csrd, Eu Taxonomy, Cdp, Ecovadis, Sbti, Climate Transition Planning, Emissions Forecasting, Decarbonization, Project Management, Financial Analysis, Microsoft Excel, Data Management, Stakeholder Communication
Specialization
Requires 5-10 years of experience in carbon accounting and sustainability reporting with deep expertise in frameworks such as GHG and CSRD. Candidates must hold a bachelor's degree and possess professional fluency in both English and Swedish.
Experience Required
Minimum 5 year(s)
Customer Success Manager III at Sinch
, Georgia, United States - Full Time
Skills Needed
Customer Success Management, Account Management, Strategic Planning, Relationship Building, Salesforce, Data Analysis, Financial Forecasting, Customer Retention, Upselling, Cross Selling, Executive Presence, Communication, Problem Resolution, Business Acumen, Customer Lifecycle Management, Collaboration
Specialization
Candidates must have at least 5 years of related experience with a bachelor's degree, or equivalent combination of education and experience. Proven success in managing complex enterprise portfolios and proficiency in CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Java Software Engineer - SDK & Developer Platform at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java, Sdk Development, Api Design, Rest Apis, Openapi, Code Generation, Mustache, Ci/Cd, Software Engineering, Developer Experience, Dependency Management, Test Coverage, Technical Documentation, Schema Driven Development
Specialization
Candidates must have 3+ years of professional software development experience with strong proficiency in Java and experience with SDK or API development. A solid understanding of REST APIs, schema-driven development, and code generation frameworks is required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer. at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
C#, .Net Core, Kubernetes, Aws, Cloud Native Architecture, Distributed Systems, Ci/Cd, Devops, Software Architecture, Real Time Communication, Api Development, Mysql, Mssql, Redis, Voip, Sip
Specialization
Requires significant professional experience building and running production backend systems with deep expertise in C# and .NET Core. Candidates should possess a strong DevOps mentality and experience with CI/CD pipelines.
Experience Required
Minimum 5 year(s)
Program Manager III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Project Management, Program Management, Business Operations, Transformation Projects, Stakeholder Coordination, Risk Management, Project Planning, Data Analysis, Kpi Tracking, Reporting, Agile, Jira, Confluence, Servicenow, Planview, Power Bi
Specialization
Candidates must have 3–6 years of experience in project or program management, delivery coordination, or business operations. A bachelor's degree is required, along with strong organizational skills and proficiency in project management tools and data reporting.
Experience Required
Minimum 2 year(s)
Product Designer III at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, User Research, Interaction Design, Visual Design, Prototyping, Conversational Ai, Chatbot Design, Data Driven Design, Problem Framing, Microcopy, Stakeholder Collaboration, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft in layout, interaction, and visual systems. Proficiency in Figma and a portfolio demonstrating problem-solving and design trade-offs are required.
Experience Required
Minimum 5 year(s)
Operator Relations Coordinator at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Business Development, Cpaas, Saas, Messaging Ecosystem, A2p Monetisation, Relationship Management, Strategic Planning, Commercial Negotiation, Market Analysis, Stakeholder Management, Technical Coordination, Pipeline Management, Regulatory Compliance, Team Collaboration
Specialization
Candidates should have sound commercial experience within a CPaaS or SaaS organization and a proven track record in business development. A tertiary qualification in business or a related field is required, along with a strong understanding of the messaging ecosystem and A2P monetization.
Experience Required
Minimum 5 year(s)
Head of Service Operations - APAC at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Strategic Leadership, Business Cadence, Budgeting, Forecasting, Vendor Selection, Team Leadership, Mentoring, Global Team Management, Compliance, Routing, Fraud Detection, Risk Mitigation, Customer Advocacy, Commercial Acumen, Data Driven Planning, Revops
Specialization
Successful candidates must have over 10 years in operational leadership, including 5+ years managing multiple departments globally, preferably within SaaS or CPaaS industries. Essential attributes include strong commercial acumen, experience managing large distributed teams, and proven ability in risk/compliance management and customer advocacy.
Experience Required
Minimum 10 year(s)
Technical Account Manager I at Sinch
, , Malaysia - Full Time
Skills Needed
Technical Account Management, Mandarin Language, Customer Experience, Project Management, Support Lifecycle Management, Cross Functional Collaboration, Incident Management, Change Management, Client Relationship Management, Technical Documentation, Communication Skills, Problem Solving, Time Management, Analytical Skills, Mobile Communications, Service Delivery
Specialization
Candidates must be fluent in Mandarin and possess 3-5 years of experience working with large, multinational enterprise clients. A bachelor's degree in a relevant field or equivalent professional experience is required, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Product Marketing Manager Mailjet at Sinch
, , Germany - Full Time
Skills Needed
Product Storytelling, Go To Market Execution, Product Content Creation, Product Led Growth (Plg), Positioning, Value Propositions, Gtm Strategy, Customer Insights, Competitive Intelligence, Messaging Frameworks, Sales Enablement, Content Creation, Landing Page Optimization, Feature Discovery, Adoption, Activation
Specialization
Candidates must have 3 to 5+ years of Product Marketing experience, preferably in a SaaS or PLG environment, with a background in email being a plus. Essential requirements include strong writing and content creation skills, comfort with owning both strategy and execution, and experience with GTM planning and positioning.
Experience Required
Minimum 2 year(s)
Mgr, Engineering at Sinch
, , United States - Full Time
Skills Needed
Engineering Management, Mentoring, Hiring, Onboarding, Performance Management, Architecture Design, Agile, Ci/Cd, Nosql Databases, Distributed Systems, Restful Apis, Communication, Scripting, Python, Bash, Talent Retention
Specialization
Candidates must have 5+ years of software development experience and 3+ years in engineering management or tech lead roles, demonstrating success in growing engineers and delivering complex projects. Required technical experience includes Agile, CI/CD, NoSQL databases, highly scalable distributed systems, and RESTful APIs.
Experience Required
Minimum 5 year(s)
Engineering Manager at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Engineering Management, Software Engineering, Technical Leadership, Python, Java, React, Aws, Infrastructure As Code, Distributed Systems, Cloud Based Environment, Scrum Master, Team Mentoring, Stakeholder Management, Performance Management, Saas, Product Roadmap
Specialization
Requires solid software engineering experience with recent technical leadership or management responsibilities. Must have deep knowledge of Python, Java, or React, and proven experience with AWS and infrastructure as code.
Experience Required
Minimum 5 year(s)
Project Manager III at Sinch
Bothell, Washington, United States -
Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

113000.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, Client Leadership, Consultation, Change Management, End-to-End Ownership, Project Planning, Cross-Functional Leadership, Risk Mitigation, Budget Management, Stakeholder Management, Process Improvement, Messaging (SMS/MMS/RCS), Email Marketing, Lifecycle Marketing, Performance Marketing, Asana

Industry

IT Services and IT Consulting

Description
ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION As Project Manager III, you will serve as the delivery lead for client engagements – owning execution, guiding teams through ambiguity, and acting as a trusted, consultative partner to internal and external stakeholders. This role requires strong leadership, communication, and problem-solving skills, with a proven ability to manage multiple projects in a fast-paced environment. Key Responsibilities: Client Leadership & Consultation Lead client status meetings independently, partnering with CSMs while owning delivery conversations. Act as a consultative partner to CSMs and clients – helping them understand tradeoffs and sequencing. Set, manage and reinforce clear expectations around scope, timelines, and review cycles. Demonstrate strong change management with clarity and confidence. End-to End Project Ownership Own a mix of fixed-fee and retainer projects at once, from kickoff through final delivery. Drive the creation of accurate estimates and contribute clear assumptions to Statements of Work. Develop smart, realistic project plans with clear milestones, dependencies, and review cycles. Cross-Functional Delivery Leadership Partner closely with external implementation partners, and internal teams (strategy, creative, campaign management and analytics) to define project approaches, estimates, timelines, assumptions, and dependencies. Help teams focus on what matters most: creating great work that drives business outcomes. Risk, Budget & Operational Management Proactively identify and mitigate risks. Own project budgets, track burn and review customer billing and vendor invoices for accuracy. Maintain strong project hygiene using tools like Asana to track work, review cycles, approvals, and decisions. Quality, Process, and Craft Uphold a high bar for quality and help determine when work is ready for review. Run efficient, purposeful meetings with clear agendas, outcomes, and follow-ups. Identify opportunities to improve delivery processes and contribute to the evolution of Sinch Studio as a practice. REQUIREMENTS Minimum of 6 years of project or program management experience, ideally in an agency, studio, marketing or technology setting. Relevant channel experience with messaging (SMS, MMS, RCS), email, lifecycle, or performance marketing. Experience managing both fixed-fee and retainer-based work. Familiarity with project management tools (experience with Asana is a plus) PMP or similar certification is welcome but not required. Exceptional organizational and time management skills with a focus on delivering high-quality outcomes on time and within budget Excellent communication, interpersonal, and stakeholder management skills, with ability to influence at all levels Experience working cross-functionally with departments such as Account Management, Strategy, Creative, Campaign Management, Engineering and Data Analytics Strong problem-solving skills with the ability to anticipate and mitigate risks proactively OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work; that matters. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $100,000 - $113,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until February 24, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
Responsibilities
The Project Manager III will serve as the delivery lead for client engagements, owning execution, guiding teams through ambiguity, and acting as a trusted, consultative partner to internal and external stakeholders. Key duties include leading client status meetings, owning end-to-end project delivery for fixed-fee and retainer projects, and managing risks and budgets.
Project Manager III at Sinch
Bothell, Washington, United States - Full Time
Skills Needed
Project Management, Client Leadership, Consultation, Change Management, End To End Ownership, Project Planning, Cross Functional Leadership, Risk Mitigation, Budget Management, Stakeholder Management, Process Improvement, Messaging (Sms/Mms/Rcs), Email Marketing, Lifecycle Marketing, Performance Marketing, Asana
Specialization
Candidates must possess a minimum of 6 years of project or program management experience, ideally within an agency, studio, marketing, or technology setting, with relevant channel experience in messaging, email, or performance marketing. Exceptional organizational, time management, communication, and cross-functional collaboration skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Redemptions Coordinator - Automotive at E INC
, , Canada - Full Time
Skills Needed
Customer Service, Communication, Documentation, Administrative Skills, Conflict Resolution, Collections, Attention To Detail, Google Workspace, Data Entry, Inventory Coordination, Time Management, Problem Solving, Process Compliance, Interpersonal Skills
Specialization
Candidates must have a high school diploma or equivalent and strong customer service and administrative skills. Experience in the automotive, finance, or repossession industry is considered an asset.
Senior People Experience Analyst at Sinch
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Talent Programs, Performance Management, Talent Reviews, Engagement Surveys, Data Analysis, System Enhancements, Inclusion Principles, Stakeholder Coordination, Process Improvement, Coaching, Hrbp Partnership, Culture Initiatives, Organizational Skills, Attention To Detail
Specialization
Candidates must have over 5 years of experience supporting HR or talent programs in complex, global environments, ideally with a Bachelor's degree or equivalent experience. Strong organizational, coordination, and communication skills are essential for integrating inclusion principles and driving program adoption.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator II at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Linux, Apache, Mysql, Php, Lamp Stack, Nagios, Redis, Api Debugging, Rest Apis, Soap Apis, Proxmox Ve, Shell Scripting, System Troubleshooting, Incident Management, Database Querying, Load Balancers
Specialization
Candidates should have 1 to 3 years of experience in L1 support with strong knowledge of the LAMP stack and Linux environments. Proficiency in monitoring tools, database querying, and basic networking is essential for this role.
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Technical Support, Billing Support, Chat Support, Email Support, Phone Support, Critical Thinking, Problem Solving, Communication Skills, Software Proficiency, Time Management, Kpi Management
Specialization
Requires 3+ years of experience in customer service with strong proficiency in chat support and English communication. Candidates must be self-motivated, tech-savvy, and able to work rotating shifts in a 24/7 environment.
Experience Required
Minimum 2 year(s)
Support Engineer - Philippines at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Technical Support, Tcp/Ip, Web Protocols, Zendesk, Jira, Troubleshooting, Messaging Traffic Analysis, Customer Integration, Unix, Linux, Http, Smpp, Rest, Sql, Postman, Telecommunications
Specialization
Requires experience in a technical support capacity for global enterprise customers and a strong understanding of TCP/IP and web protocols. Proficiency in ticketing systems and fluency in English are essential for this fast-paced, rotating shift role.
Experience Required
Minimum 2 year(s)
Sr AI/Machine Learning Analyst at Sinch
, São Paulo, Brazil - Full Time
Skills Needed
Llm Agents, Prompt Engineering, Python, Machine Learning, Llmops, Langgraph, Langsmith, Langfuse, Docker, Kubernetes, Gcp, Aws, Api Design, Ci/Cd, Stochastic Ai, System Architecture
Specialization
Candidates must have proven experience building and operating LLM-based agents in large-scale production environments. Strong software engineering skills in Python and familiarity with agent orchestration frameworks are required.
Experience Required
Minimum 5 year(s)
Sustainability Controller at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
Carbon Accounting, Sustainability Reporting, Ghg Protocol, Csrd, Eu Taxonomy, Cdp, Ecovadis, Sbti, Climate Transition Planning, Emissions Forecasting, Decarbonization, Project Management, Financial Analysis, Microsoft Excel, Data Management, Stakeholder Communication
Specialization
Requires 5-10 years of experience in carbon accounting and sustainability reporting with deep expertise in frameworks such as GHG and CSRD. Candidates must hold a bachelor's degree and possess professional fluency in both English and Swedish.
Experience Required
Minimum 5 year(s)
Customer Success Manager III at Sinch
, Georgia, United States - Full Time
Skills Needed
Customer Success Management, Account Management, Strategic Planning, Relationship Building, Salesforce, Data Analysis, Financial Forecasting, Customer Retention, Upselling, Cross Selling, Executive Presence, Communication, Problem Resolution, Business Acumen, Customer Lifecycle Management, Collaboration
Specialization
Candidates must have at least 5 years of related experience with a bachelor's degree, or equivalent combination of education and experience. Proven success in managing complex enterprise portfolios and proficiency in CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Java Software Engineer - SDK & Developer Platform at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java, Sdk Development, Api Design, Rest Apis, Openapi, Code Generation, Mustache, Ci/Cd, Software Engineering, Developer Experience, Dependency Management, Test Coverage, Technical Documentation, Schema Driven Development
Specialization
Candidates must have 3+ years of professional software development experience with strong proficiency in Java and experience with SDK or API development. A solid understanding of REST APIs, schema-driven development, and code generation frameworks is required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer. at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
C#, .Net Core, Kubernetes, Aws, Cloud Native Architecture, Distributed Systems, Ci/Cd, Devops, Software Architecture, Real Time Communication, Api Development, Mysql, Mssql, Redis, Voip, Sip
Specialization
Requires significant professional experience building and running production backend systems with deep expertise in C# and .NET Core. Candidates should possess a strong DevOps mentality and experience with CI/CD pipelines.
Experience Required
Minimum 5 year(s)
Program Manager III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Project Management, Program Management, Business Operations, Transformation Projects, Stakeholder Coordination, Risk Management, Project Planning, Data Analysis, Kpi Tracking, Reporting, Agile, Jira, Confluence, Servicenow, Planview, Power Bi
Specialization
Candidates must have 3–6 years of experience in project or program management, delivery coordination, or business operations. A bachelor's degree is required, along with strong organizational skills and proficiency in project management tools and data reporting.
Experience Required
Minimum 2 year(s)
Product Designer III at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, User Research, Interaction Design, Visual Design, Prototyping, Conversational Ai, Chatbot Design, Data Driven Design, Problem Framing, Microcopy, Stakeholder Collaboration, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft in layout, interaction, and visual systems. Proficiency in Figma and a portfolio demonstrating problem-solving and design trade-offs are required.
Experience Required
Minimum 5 year(s)
Operator Relations Coordinator at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Business Development, Cpaas, Saas, Messaging Ecosystem, A2p Monetisation, Relationship Management, Strategic Planning, Commercial Negotiation, Market Analysis, Stakeholder Management, Technical Coordination, Pipeline Management, Regulatory Compliance, Team Collaboration
Specialization
Candidates should have sound commercial experience within a CPaaS or SaaS organization and a proven track record in business development. A tertiary qualification in business or a related field is required, along with a strong understanding of the messaging ecosystem and A2P monetization.
Experience Required
Minimum 5 year(s)
Head of Service Operations - APAC at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Strategic Leadership, Business Cadence, Budgeting, Forecasting, Vendor Selection, Team Leadership, Mentoring, Global Team Management, Compliance, Routing, Fraud Detection, Risk Mitigation, Customer Advocacy, Commercial Acumen, Data Driven Planning, Revops
Specialization
Successful candidates must have over 10 years in operational leadership, including 5+ years managing multiple departments globally, preferably within SaaS or CPaaS industries. Essential attributes include strong commercial acumen, experience managing large distributed teams, and proven ability in risk/compliance management and customer advocacy.
Experience Required
Minimum 10 year(s)
Technical Account Manager I at Sinch
, , Malaysia - Full Time
Skills Needed
Technical Account Management, Mandarin Language, Customer Experience, Project Management, Support Lifecycle Management, Cross Functional Collaboration, Incident Management, Change Management, Client Relationship Management, Technical Documentation, Communication Skills, Problem Solving, Time Management, Analytical Skills, Mobile Communications, Service Delivery
Specialization
Candidates must be fluent in Mandarin and possess 3-5 years of experience working with large, multinational enterprise clients. A bachelor's degree in a relevant field or equivalent professional experience is required, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Product Marketing Manager Mailjet at Sinch
, , Germany - Full Time
Skills Needed
Product Storytelling, Go To Market Execution, Product Content Creation, Product Led Growth (Plg), Positioning, Value Propositions, Gtm Strategy, Customer Insights, Competitive Intelligence, Messaging Frameworks, Sales Enablement, Content Creation, Landing Page Optimization, Feature Discovery, Adoption, Activation
Specialization
Candidates must have 3 to 5+ years of Product Marketing experience, preferably in a SaaS or PLG environment, with a background in email being a plus. Essential requirements include strong writing and content creation skills, comfort with owning both strategy and execution, and experience with GTM planning and positioning.
Experience Required
Minimum 2 year(s)
Mgr, Engineering at Sinch
, , United States - Full Time
Skills Needed
Engineering Management, Mentoring, Hiring, Onboarding, Performance Management, Architecture Design, Agile, Ci/Cd, Nosql Databases, Distributed Systems, Restful Apis, Communication, Scripting, Python, Bash, Talent Retention
Specialization
Candidates must have 5+ years of software development experience and 3+ years in engineering management or tech lead roles, demonstrating success in growing engineers and delivering complex projects. Required technical experience includes Agile, CI/CD, NoSQL databases, highly scalable distributed systems, and RESTful APIs.
Experience Required
Minimum 5 year(s)
Engineering Manager at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Engineering Management, Software Engineering, Technical Leadership, Python, Java, React, Aws, Infrastructure As Code, Distributed Systems, Cloud Based Environment, Scrum Master, Team Mentoring, Stakeholder Management, Performance Management, Saas, Product Roadmap
Specialization
Requires solid software engineering experience with recent technical leadership or management responsibilities. Must have deep knowledge of Python, Java, or React, and proven experience with AWS and infrastructure as code.
Experience Required
Minimum 5 year(s)