JOB DESCRIPTION:

Accountable for building, maintaining and evolving the culture and community of Engineers and is responsible for coaching on knowledge, skills and performance, building and evolving their capabilities, and advising engineers on their work to ensure solutions meet business needs and aligned with technology strategies and emerging industry standards; this includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.

• Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables
• Managing 3 to 4 pods accountable to technical end to end delivery for digital sales channels for TDI.
• Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member. Engages team with Platform and Journey leads to ensure 2-way feedback of Practitioners occurs.
• Execute introducing engineering tools, methodologies and processes across the enterprise
• Keen interest in artificial intelligence (AI) and how it technology can leverage to bring business value to our clients
• Align our sprints and deliverables to key OKRs
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.
• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
• Act as the expert or lead innovator and agent of change for the programs and services under management
• Lead interface with other technology teams to implement best practices, standards and management
• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identify and effectively manage stakeholder engagement and impacts across the enterprise
• Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
• Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies
• Anticipate internal/external business and regulatory issues; recommends process/product/organizational improvements
• Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans
• Support team in staying knowledgeable on emerging issues, engineering trends and evolving regulatory requirements and assess potential impacts to the Bank
• Proactively identify emerging technologies and innovative solutions for building more robust platform domains
• Contribute to the continuous enhancement of knowledge / expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective customer solutions.
• May interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools
• Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function
• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD’s brand
• Connect the alignment of colleague’s contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues
• Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
• Deep expertise and knowledge of specific domain or broad range of engineering frameworks, technology, tools, processes and procedures, as well as broader organization issues
• Advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, and may fulfill a governance role
• Expert technical skills and a strong understanding of the team’s product; spends about half their time on technical issues
• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Participates in the development of business strategies
• Possesses expert understanding of the technology and issues
• Ensures solutions are consistent with organizational objectives
• Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization
• Generally reports to an executive

EXPERIENCE AND / OR EDUCATION

• University or post-graduate degree
• Strong academic background (e.g., computer science, engineering)
• 10+ years relevant experience

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables
• Managing 3 to 4 pods accountable to technical end to end delivery for digital sales channels for TDI.
• Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member. Engages team with Platform and Journey leads to ensure 2-way feedback of Practitioners occurs.
• Execute introducing engineering tools, methodologies and processes across the enterprise
• Keen interest in artificial intelligence (AI) and how it technology can leverage to bring business value to our clients
• Align our sprints and deliverables to key OKRs
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.
• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
• Act as the expert or lead innovator and agent of change for the programs and services under management
• Lead interface with other technology teams to implement best practices, standards and management
• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identify and effectively manage stakeholder engagement and impacts across the enterprise
• Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
• Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies
• Anticipate internal/external business and regulatory issues; recommends process/product/organizational improvements
• Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans
• Support team in staying knowledgeable on emerging issues, engineering trends and evolving regulatory requirements and assess potential impacts to the Bank
• Proactively identify emerging technologies and innovative solutions for building more robust platform domains
• Contribute to the continuous enhancement of knowledge / expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective customer solutions.
• May interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools
• Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function
• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD’s brand
• Connect the alignment of colleague’s contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues
• Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
• Deep expertise and knowledge of specific domain or broad range of engineering frameworks, technology, tools, processes and procedures, as well as broader organization issues
• Advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, and may fulfill a governance role
• Expert technical skills and a strong understanding of the team’s product; spends about half their time on technical issues
• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Participates in the development of business strategies
• Possesses expert understanding of the technology and issues
• Ensures solutions are consistent with organizational objectives
• Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization
• Generally reports to an executiv