About the role

A career as an AO3 Administration Officer at the Royal Brisbane and Women's Hospital provides professional, efficient and confidential administrative support across a diverse range of clinical and non-clinical services. Opportunities are available across a variety of areas including Allied Health, Cancer Care Services, Medical Imaging, Medical Records, Ward Administration, Switchboard Services, Women's and Newborn Services, and Critical Care and Clinical Support Services.

The successful candidate will contribute to the delivery of high-quality patient-focused services through a broad range of administrative functions including reception, scheduling, admissions, medical records, referral management and call centre support. The role requires strong communication skills, adaptability and a commitment to supporting patients, families and multidisciplinary teams in a busy healthcare environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

- Provide professional customer service and communicate effectively with patients, families, visitors and healthcare staff.

- Perform a range of administrative duties including reception, scheduling, admissions, medical records, referral management and call centre or switchboard services.

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- Prepare and manage correspondence, documentation and information systems while maintaining accuracy, confidentiality and data integrity.

- Prioritise workloads, exercise sound judgement and adapt to changing service demands while working both independently and as part of a team.

- Build positive working relationships and contribute to a collaborative, inclusive and patient-focused workplace culture.

Benefits when working for us

- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas

- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance

- Flexible working arrangements and competitive salary rates with annual incremental increases

- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and career development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

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📌 Administration Officer (Brisbane City)

🏢 Queensland Health

📍 Brisbane City