At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

The Scrum Master will be responsible for operating an agile based SDLC for a project or application/domain team consisting of development and business resources in an implementation of large, complex technology and business-oriented projects. They will also be responsible for the coaching/mentoring of existing development & business managers/leads on this methodology as it is implemented and used during the project development life cycle.

What you will do:

• Maintain process documentation
• Ensure the development and business teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
• Utilize Agile tools for managing day to day scrum activities
• Handles various responsibilities to facilitate the scrum process and support the scrum team.
• Coaches team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs
• Develop actionable insights from analytics and report on team productivity, velocity, and quality.
• Recommend improvements and assist in changes to best practice. Support the development managers and project leads as necessary.
• Assist with internal and external communication, improving transparency, and radiating information
• Assist team with making appropriate commitments through story selection, task definition, identifying and removing impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal, facilitate discussion and conflict resolution
• Empower the teams to self-organize and improve the productivity of the teams in any way possible
• Ensure the team strives to make each increment of functionality potentially shippable
• Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with an identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters
• Adapting project plans, schedules, and resource forecasting as required throughout the project to respond to emerging requirements, outside dependencies and risks

REQUIRED QUALIFICATIONS

• 6-10+ years of work experience
• 2-5+ years of experience as Scrum Master and/or Project Manager
• Scrum Master Certification
• Experience working in a large-scale and fast-paced environment
• Adept at problem solving and decision-making skills
• Adept at collaboration, communication and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills

PREFERRED QUALIFICATIONS

• Project Management Certification / Scrum Certifications
• Experience in Healthcare industry
• Understanding of software development
• Scrum Master experience with teams working on complex large-scale applications
• Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
• Understanding of resource allocations, forecasting, and budgeting

EDUCATION

Bachelor’s Degree or Equivalent experience

• Maintain process documentation
• Ensure the development and business teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
• Utilize Agile tools for managing day to day scrum activities
• Handles various responsibilities to facilitate the scrum process and support the scrum team.
• Coaches team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs
• Develop actionable insights from analytics and report on team productivity, velocity, and quality.
• Recommend improvements and assist in changes to best practice. Support the development managers and project leads as necessary.
• Assist with internal and external communication, improving transparency, and radiating information
• Assist team with making appropriate commitments through story selection, task definition, identifying and removing impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal, facilitate discussion and conflict resolution
• Empower the teams to self-organize and improve the productivity of the teams in any way possible
• Ensure the team strives to make each increment of functionality potentially shippable
• Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with an identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters
• Adapting project plans, schedules, and resource forecasting as required throughout the project to respond to emerging requirements, outside dependencies and risk