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Support Escalation Manager - CTJ at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Service, Communication, Collaboration, Problem Solving, Process Improvement, Technical Support, Relationship Management, Feedback Analysis, Incident Management, Project Management, Stakeholder Engagement, Microsoft Products, Escalation Management, Data Analysis, Team Coordination, Postmortem Review
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with specific years of experience in technology or customer service. A security clearance and the ability to meet citizenship verification requirements are also necessary for this role.
Experience Required
Minimum 2 year(s)
Data Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
System Architecture, Data Integration, Strategic Thinking, Risk Management, Stakeholder Engagement, Microsoft Dynamics, Microsoft Purview, Azure Sql Server, Kusto, Warehouse Management Tools
Specialization
Candidates must have a Bachelor's Degree and at least 6 years of relevant experience, with a preference for those having 12+ years. Experience in managing cross-functional projects and coding is also required.
Experience Required
Minimum 10 year(s)
Senior Quantum Engineer at Microsoft
Santa Barbara, California, United States - Full Time
Skills Needed
Quantum Computing, Chip Design, Rf Simulation, Integrated Circuit Design, Ai Tools, Python, Collaboration, Process Optimization, Device Modeling, Simulation Tools, Fabrication Processes, Circuit Board Design, Design Automation, Mixed Signal Circuits, High Speed Circuits, Physical Verification
Specialization
Candidates must have a Bachelor's Degree in Physics, Engineering, or a related field, along with 6+ years of experience in industry or research. Proficiency in AI tools, chip design, and programming in Python is essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - GenAI at Microsoft
, , Romania - Full Time
Skills Needed
Software Engineering, Large Language Models, Prompt Engineering, Model Configuration, Cloud Native Applications, Distributed Systems, C, C++, C#, Java, Javascript, Python, Go, Observability, Cost Control, Post Production Support
Specialization
Candidates should have a Bachelor's or Master's degree in Computer Science or a related field, along with hands-on experience with Large Language Models and coding in various programming languages. Proven experience in designing cloud-native applications and distributed systems is also required.
Experience Required
Minimum 5 year(s)
Principal Software Engineer - Windows + Devices Engineering System Team at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Ai Driven Test Automation, Test Automation, System Design, Windows Os Internals, Hardware Integration, Validation Frameworks, Ai/Ml Technologies, Github Copilot, Vs Code, Swe Agent, Ai Evals, Cross Team Leadership, Mentoring, Pc Ecosystems, Engineering Workflows, Continuous Improvement
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field and at least 8 years of technical engineering experience. Preferred qualifications include 10+ years of software engineering experience with expertise in test automation and system design.
Experience Required
Minimum 10 year(s)
Senior Customer Experience Program Manager-CAPE at Microsoft
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Engagement, Program Management, Technical Engagement, Feedback And Improvement, Reporting And Analytics, Collaboration, Ai Architecture, Data Analysis, Problem Solving, Communication, Project Management, Solution Development, Enterprise Market Familiarity, Interpersonal Skills, Agility, Technical Guidance
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 4 years of experience in engineering or program management. Preferred qualifications include experience in customer-facing roles and familiarity with AI architecture and agent models.
Experience Required
Minimum 5 year(s)
Cloud Solution Architect - AI / Copilot Adoption at Microsoft
, , United States - Full Time
Skills Needed
Cloud Technologies, Ai Adoption, Change Management, Customer Engagement, Solution Architecture, Microsoft 365, Dynamics 365, Azure Openai, Cognitive Services, Technical Leadership, Customer Success, Governance, Data Platforms, Technical Projects, Program Management, Technical Expertise
Specialization
Candidates must have a Bachelor's degree and at least 4 years of experience in relevant fields, with preferred qualifications including a Master's degree and additional years of experience. Technical certifications in cloud technologies and change management are also preferred.
Experience Required
Minimum 5 year(s)
Principal Hardware Engineer - Platform at Microsoft
San Diego, California, United States - Full Time
Skills Needed
Ai Platforms, Gpu Based Systems, System Design, Architecture, Silicon, Firmware, Hardware, Os, Validation, Manufacturing, Power Delivery, Thermal Cooling, Signal Integrity, Reliability, High Volume Silicon Platforms, System Debug, Root Cause Analysis
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field with significant technical engineering experience. Preferred qualifications include extensive experience in hardware design and implementation, particularly with AI and GPU systems.
Experience Required
Minimum 10 year(s)
Senior Software Engineer - C++ at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C++, Cloud Streaming, Virtual Desktop Interface, Real Time Graphics, Network Resiliency, Video Codecs, Os Networking Stacks, Low Latency Data Transmission, Gpu Apis, Machine Learning
Specialization
A bachelor's degree in computer science or a related field is required, along with 4+ years of technical engineering experience in C++. Candidates should also meet specific security screening requirements.
Experience Required
Minimum 5 year(s)
Senior Data Scientist at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Data Science, Machine Learning, Ai, Data Analytics, Statistical Techniques, Predictive Analytics, Data Mining, Statistical Modeling, Software Development Lifecycle, Python, R, Kusto, Problem Solving, Communication Skills, Collaboration, Innovation
Specialization
Candidates must have a Doctorate, Master's, or Bachelor's degree in a relevant field along with corresponding years of data science experience. A solid understanding of software engineering tools and experience in customer-facing roles are preferred.
Experience Required
Minimum 5 year(s)
Technical Program Management: Internship Opportunities at Microsoft
Dublin, Leinster, Ireland - Full Time
Skills Needed
Technical Program Management, Cloud Infrastructure, Engineering Coordination, Risk Awareness, Stakeholder Communication, Data Analysis, Product Management, Cross Functional Collaboration, Feature Planning, Customer Experience, Technical Rollouts, Documentation, Problem Solving, Agile Methodologies, Coding, Tooling Design
Specialization
Candidates must be pursuing a Bachelor's degree in Computer Science or a related field and have at least one semester remaining after the internship. Preferred qualifications include experience in engineering, product management, or technical program management.
Data Center Inventory & Asset Technician at Microsoft
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Inventory Management, Logistics, Customer Service, Data Entry, Safety Practices, Procurement, Operational Excellence, Warranty Process Management, Cycle Audits, Data Bearing Device Destruction, Material Movement, Documentation, Problem Solving, Communication, Attention To Detail, Teamwork
Specialization
Candidates must have a high school diploma and at least 6 months of experience in inventory management or a related field. Preferred qualifications include 1+ years of experience in a warehouse or supply chain environment, particularly in IT.
Field People Operations Manager, Romania at Microsoft
Bucharest, , Romania - Full Time
Skills Needed
Data Management, Documentation, Customer Support, People Management, Process Management, Supplier Management, Hr Operations, Compliance, Continuous Improvement, Employee Experience, Change Management, Stakeholder Engagement, Risk Management, Data Insights, Hr Policies, Team Leadership
Specialization
Candidates should have a Master's or Bachelor's degree in HR or a related field, along with extensive experience in HR operations. Knowledge of relevant laws and regulations affecting HR policies is also required.
Experience Required
Minimum 5 year(s)
Senior Researcher at Microsoft
Beijing, Beijing, China - Full Time
Skills Needed
Advanced Ai Technology, Software Engineering, Human Computer Interaction, Data Analytics, Research, Collaboration, Mentoring, Communication, Ethics, Privacy Policies, Influential Publications, Stakeholder Engagement, Technology Development, Planning, Impact Measurement, Networking, Capability Strategy
Specialization
A Doctorate in a relevant field is required, or a Master's/Bachelor's degree with significant research experience. Strong communication skills and a passion for applying research to real-world applications are essential.
Experience Required
Minimum 5 year(s)
Senior Communications Manager at Microsoft
Mountain View, California, United States - Full Time
Skills Needed
Social Media Strategy, Integrated Marketing Communications, Campaign Leadership, Content Strategy, Creative Direction, Analytics, Community Management, Brand Safety, Collaboration, Creative Development, Stakeholder Management, Data Insights, Comment Moderation, Execution, Cross Platform Storytelling, Paid Amplification
Specialization
A Bachelor's Degree in a relevant field and 4+ years of experience in communications or related areas are required. The role demands expertise in social media and integrated marketing communications.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - PostgreSQL for AI Workloads at Microsoft
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Postgresql, Ai Workloads, Vector Indexing, Semantic Query Processing, Graph Data Models, C, C++, Rust, Distributed Systems, Database Internals, Performance Tuning, Collaborative Environment, Graph Aware Query Execution, Embedding Workflows, Model Integration, Retrieval Augmented Generation
Specialization
Bachelor's degree in Computer Science or related field and significant experience in systems-level engineering are required. Proficiency in systems programming languages and experience with PostgreSQL or similar engines is essential.
Experience Required
Minimum 5 year(s)
Regional Commissioning Manager at Microsoft
Wenatchee, Washington, United States - Full Time
Skills Needed
Project Management, Quality Assurance, Quality Control, Commissioning, Electrical Engineering, Mechanical Engineering, Construction, Data Center Projects, Vendor Management, Problem Solving, Communication, Team Collaboration, Process Improvement, Budget Management, Safety Standards, Technical Engineering
Specialization
Candidates must have a Doctorate, Master's, or Bachelor's degree in relevant engineering fields, along with significant technical engineering experience. Additional qualifications include experience with electrical and mechanical test equipment, project management, and commissioning certification.
Experience Required
Minimum 5 year(s)
Strategic Partnership Lead at Microsoft
, , United States - Full Time
Skills Needed
Customer Vision, Ai Adoption, Executive Negotiations, Revenue Growth, Customer Impact, Industry Insights, Innovation, Customer Success, Strategic Opportunities, Collaboration, Leadership, Trust Building, Complex Agreements, Digital Transformation, Stakeholder Engagement, Business Outcomes
Specialization
Candidates must have a Bachelor's or Master's degree with significant experience in relevant industries or digital transformation. A strong background in executive collaboration and closing complex deals is essential.
Experience Required
Minimum 10 year(s)
Technical Support Engineering Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
People Management, Technical Support, Customer Relationship Management, Product Improvement, Process Improvement, Collaboration, Technical Skills, Operational Excellence, Delivery Management, Account Management, Sales, Vendor Management, Leadership, Automation, Engagement Strategy, Problem Solving
Specialization
Candidates should have 5+ years of relevant experience or a Bachelor's degree with 3+ years of experience, along with at least 1 year of people management experience. Fluency in English and the ability to meet security screening requirements are also necessary.
Experience Required
Minimum 5 year(s)
Research Intern - Machine Learning and Optimization at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Machine Learning, Optimization, Algorithm Design, C#, C++, Python, Large Language Models, Data Curation, Simulation, Distributed Systems
Specialization
Candidates must be currently enrolled in a PhD program in a relevant field and have at least 3 years of experience in programming languages such as C#, C++, or Python. Preferred qualifications include experience in optimization, machine learning, and LLMs.
Experience Required
Minimum 2 year(s)
Support Escalation Manager - CTJ at Microsoft
Redmond, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

151900.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Collaboration, Problem Solving, Process Improvement, Technical Support, Relationship Management, Feedback Analysis, Incident Management, Project Management, Stakeholder Engagement, Microsoft Products, Escalation Management, Data Analysis, Team Coordination, Postmortem Review

Industry

Software Development

Description
Overview The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal guidance. Proactively contributes to regional, inter-group, or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers or escalate as necessary. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive resolution. Identifies, documents, consolidates, and voices feedback to improve systematic issues and internal processes. Participates and drives relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes. Responsibilities Collaboration Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers or escalate as necessary. Ensures existing processes are not a blocker to customer issue resolution and flags incident issues when they appear. Engages with engineering teams and/or operations teams to identify the right resource. Follows and contributes to the written protocol to ensure the right groups are engaged to resolve customer issues. Communication Manages customer and field expectations around issue response with limited support. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive resolution. Develops and maintains relationships with internal teams and partners and proactively communicates with senior leadership on issues complex in scope. Customer Resolution Proactively contributes to regional, inter-group, or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Contributes to best practices to support the customer experience. Gathers input from others, raises requests, and liaises between stakeholders during postmortem discussions to give a breakdown of what happened in assigned cases. Acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal guidance. Leverages established relationships with various internal teams to resolve customer issues. Provides status updates to customers and internal stakeholders through various channels of communication regarding issues, following the documented process. Contributes to developing strategic projects which are designed to help improve resolution times, customer satisfaction, and support experience. Process Improvement Identifies, documents, consolidates, and voices feedback to improve systematic issues and internal processes. Reviews post-mortem outcomes and creates an executive summary detailing the customer issue, impact on the business, and status of the resolution for review by managers and more senior escalation managers. Proactively escalates highly sensitive issues to senior support escalation managers. Qualifications Required Qualifications: Master's Degree in technology, business, or related field AND 1+ year(s) technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 2+ years technology industry, customer service, or related experience OR 5+ years technology industry, customer service, or related experience OR equivalent experience. Other Requirements: Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in technology, business, or related field AND 3+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience OR 7+ years technology industry, customer service, or related experience OR equivalent experience. Experience working with Microsoft products and services. Must be willing to obtain a Top Secret clearance Support Escalation Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Responsibilities
The Support Escalation Manager is responsible for managing escalated customer issues and ensuring effective communication between customers and internal stakeholders. They also contribute to process improvements and maintain relationships with internal teams to enhance customer support experiences.
Support Escalation Manager - CTJ at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Service, Communication, Collaboration, Problem Solving, Process Improvement, Technical Support, Relationship Management, Feedback Analysis, Incident Management, Project Management, Stakeholder Engagement, Microsoft Products, Escalation Management, Data Analysis, Team Coordination, Postmortem Review
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with specific years of experience in technology or customer service. A security clearance and the ability to meet citizenship verification requirements are also necessary for this role.
Experience Required
Minimum 2 year(s)
Data Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
System Architecture, Data Integration, Strategic Thinking, Risk Management, Stakeholder Engagement, Microsoft Dynamics, Microsoft Purview, Azure Sql Server, Kusto, Warehouse Management Tools
Specialization
Candidates must have a Bachelor's Degree and at least 6 years of relevant experience, with a preference for those having 12+ years. Experience in managing cross-functional projects and coding is also required.
Experience Required
Minimum 10 year(s)
Senior Quantum Engineer at Microsoft
Santa Barbara, California, United States - Full Time
Skills Needed
Quantum Computing, Chip Design, Rf Simulation, Integrated Circuit Design, Ai Tools, Python, Collaboration, Process Optimization, Device Modeling, Simulation Tools, Fabrication Processes, Circuit Board Design, Design Automation, Mixed Signal Circuits, High Speed Circuits, Physical Verification
Specialization
Candidates must have a Bachelor's Degree in Physics, Engineering, or a related field, along with 6+ years of experience in industry or research. Proficiency in AI tools, chip design, and programming in Python is essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - GenAI at Microsoft
, , Romania - Full Time
Skills Needed
Software Engineering, Large Language Models, Prompt Engineering, Model Configuration, Cloud Native Applications, Distributed Systems, C, C++, C#, Java, Javascript, Python, Go, Observability, Cost Control, Post Production Support
Specialization
Candidates should have a Bachelor's or Master's degree in Computer Science or a related field, along with hands-on experience with Large Language Models and coding in various programming languages. Proven experience in designing cloud-native applications and distributed systems is also required.
Experience Required
Minimum 5 year(s)
Principal Software Engineer - Windows + Devices Engineering System Team at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Ai Driven Test Automation, Test Automation, System Design, Windows Os Internals, Hardware Integration, Validation Frameworks, Ai/Ml Technologies, Github Copilot, Vs Code, Swe Agent, Ai Evals, Cross Team Leadership, Mentoring, Pc Ecosystems, Engineering Workflows, Continuous Improvement
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field and at least 8 years of technical engineering experience. Preferred qualifications include 10+ years of software engineering experience with expertise in test automation and system design.
Experience Required
Minimum 10 year(s)
Senior Customer Experience Program Manager-CAPE at Microsoft
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Engagement, Program Management, Technical Engagement, Feedback And Improvement, Reporting And Analytics, Collaboration, Ai Architecture, Data Analysis, Problem Solving, Communication, Project Management, Solution Development, Enterprise Market Familiarity, Interpersonal Skills, Agility, Technical Guidance
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 4 years of experience in engineering or program management. Preferred qualifications include experience in customer-facing roles and familiarity with AI architecture and agent models.
Experience Required
Minimum 5 year(s)
Cloud Solution Architect - AI / Copilot Adoption at Microsoft
, , United States - Full Time
Skills Needed
Cloud Technologies, Ai Adoption, Change Management, Customer Engagement, Solution Architecture, Microsoft 365, Dynamics 365, Azure Openai, Cognitive Services, Technical Leadership, Customer Success, Governance, Data Platforms, Technical Projects, Program Management, Technical Expertise
Specialization
Candidates must have a Bachelor's degree and at least 4 years of experience in relevant fields, with preferred qualifications including a Master's degree and additional years of experience. Technical certifications in cloud technologies and change management are also preferred.
Experience Required
Minimum 5 year(s)
Principal Hardware Engineer - Platform at Microsoft
San Diego, California, United States - Full Time
Skills Needed
Ai Platforms, Gpu Based Systems, System Design, Architecture, Silicon, Firmware, Hardware, Os, Validation, Manufacturing, Power Delivery, Thermal Cooling, Signal Integrity, Reliability, High Volume Silicon Platforms, System Debug, Root Cause Analysis
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field with significant technical engineering experience. Preferred qualifications include extensive experience in hardware design and implementation, particularly with AI and GPU systems.
Experience Required
Minimum 10 year(s)
Senior Software Engineer - C++ at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C++, Cloud Streaming, Virtual Desktop Interface, Real Time Graphics, Network Resiliency, Video Codecs, Os Networking Stacks, Low Latency Data Transmission, Gpu Apis, Machine Learning
Specialization
A bachelor's degree in computer science or a related field is required, along with 4+ years of technical engineering experience in C++. Candidates should also meet specific security screening requirements.
Experience Required
Minimum 5 year(s)
Senior Data Scientist at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Data Science, Machine Learning, Ai, Data Analytics, Statistical Techniques, Predictive Analytics, Data Mining, Statistical Modeling, Software Development Lifecycle, Python, R, Kusto, Problem Solving, Communication Skills, Collaboration, Innovation
Specialization
Candidates must have a Doctorate, Master's, or Bachelor's degree in a relevant field along with corresponding years of data science experience. A solid understanding of software engineering tools and experience in customer-facing roles are preferred.
Experience Required
Minimum 5 year(s)
Technical Program Management: Internship Opportunities at Microsoft
Dublin, Leinster, Ireland - Full Time
Skills Needed
Technical Program Management, Cloud Infrastructure, Engineering Coordination, Risk Awareness, Stakeholder Communication, Data Analysis, Product Management, Cross Functional Collaboration, Feature Planning, Customer Experience, Technical Rollouts, Documentation, Problem Solving, Agile Methodologies, Coding, Tooling Design
Specialization
Candidates must be pursuing a Bachelor's degree in Computer Science or a related field and have at least one semester remaining after the internship. Preferred qualifications include experience in engineering, product management, or technical program management.
Data Center Inventory & Asset Technician at Microsoft
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Inventory Management, Logistics, Customer Service, Data Entry, Safety Practices, Procurement, Operational Excellence, Warranty Process Management, Cycle Audits, Data Bearing Device Destruction, Material Movement, Documentation, Problem Solving, Communication, Attention To Detail, Teamwork
Specialization
Candidates must have a high school diploma and at least 6 months of experience in inventory management or a related field. Preferred qualifications include 1+ years of experience in a warehouse or supply chain environment, particularly in IT.
Field People Operations Manager, Romania at Microsoft
Bucharest, , Romania - Full Time
Skills Needed
Data Management, Documentation, Customer Support, People Management, Process Management, Supplier Management, Hr Operations, Compliance, Continuous Improvement, Employee Experience, Change Management, Stakeholder Engagement, Risk Management, Data Insights, Hr Policies, Team Leadership
Specialization
Candidates should have a Master's or Bachelor's degree in HR or a related field, along with extensive experience in HR operations. Knowledge of relevant laws and regulations affecting HR policies is also required.
Experience Required
Minimum 5 year(s)
Senior Researcher at Microsoft
Beijing, Beijing, China - Full Time
Skills Needed
Advanced Ai Technology, Software Engineering, Human Computer Interaction, Data Analytics, Research, Collaboration, Mentoring, Communication, Ethics, Privacy Policies, Influential Publications, Stakeholder Engagement, Technology Development, Planning, Impact Measurement, Networking, Capability Strategy
Specialization
A Doctorate in a relevant field is required, or a Master's/Bachelor's degree with significant research experience. Strong communication skills and a passion for applying research to real-world applications are essential.
Experience Required
Minimum 5 year(s)
Senior Communications Manager at Microsoft
Mountain View, California, United States - Full Time
Skills Needed
Social Media Strategy, Integrated Marketing Communications, Campaign Leadership, Content Strategy, Creative Direction, Analytics, Community Management, Brand Safety, Collaboration, Creative Development, Stakeholder Management, Data Insights, Comment Moderation, Execution, Cross Platform Storytelling, Paid Amplification
Specialization
A Bachelor's Degree in a relevant field and 4+ years of experience in communications or related areas are required. The role demands expertise in social media and integrated marketing communications.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - PostgreSQL for AI Workloads at Microsoft
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Postgresql, Ai Workloads, Vector Indexing, Semantic Query Processing, Graph Data Models, C, C++, Rust, Distributed Systems, Database Internals, Performance Tuning, Collaborative Environment, Graph Aware Query Execution, Embedding Workflows, Model Integration, Retrieval Augmented Generation
Specialization
Bachelor's degree in Computer Science or related field and significant experience in systems-level engineering are required. Proficiency in systems programming languages and experience with PostgreSQL or similar engines is essential.
Experience Required
Minimum 5 year(s)
Regional Commissioning Manager at Microsoft
Wenatchee, Washington, United States - Full Time
Skills Needed
Project Management, Quality Assurance, Quality Control, Commissioning, Electrical Engineering, Mechanical Engineering, Construction, Data Center Projects, Vendor Management, Problem Solving, Communication, Team Collaboration, Process Improvement, Budget Management, Safety Standards, Technical Engineering
Specialization
Candidates must have a Doctorate, Master's, or Bachelor's degree in relevant engineering fields, along with significant technical engineering experience. Additional qualifications include experience with electrical and mechanical test equipment, project management, and commissioning certification.
Experience Required
Minimum 5 year(s)
Strategic Partnership Lead at Microsoft
, , United States - Full Time
Skills Needed
Customer Vision, Ai Adoption, Executive Negotiations, Revenue Growth, Customer Impact, Industry Insights, Innovation, Customer Success, Strategic Opportunities, Collaboration, Leadership, Trust Building, Complex Agreements, Digital Transformation, Stakeholder Engagement, Business Outcomes
Specialization
Candidates must have a Bachelor's or Master's degree with significant experience in relevant industries or digital transformation. A strong background in executive collaboration and closing complex deals is essential.
Experience Required
Minimum 10 year(s)
Technical Support Engineering Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
People Management, Technical Support, Customer Relationship Management, Product Improvement, Process Improvement, Collaboration, Technical Skills, Operational Excellence, Delivery Management, Account Management, Sales, Vendor Management, Leadership, Automation, Engagement Strategy, Problem Solving
Specialization
Candidates should have 5+ years of relevant experience or a Bachelor's degree with 3+ years of experience, along with at least 1 year of people management experience. Fluency in English and the ability to meet security screening requirements are also necessary.
Experience Required
Minimum 5 year(s)
Research Intern - Machine Learning and Optimization at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Machine Learning, Optimization, Algorithm Design, C#, C++, Python, Large Language Models, Data Curation, Simulation, Distributed Systems
Specialization
Candidates must be currently enrolled in a PhD program in a relevant field and have at least 3 years of experience in programming languages such as C#, C++, or Python. Preferred qualifications include experience in optimization, machine learning, and LLMs.
Experience Required
Minimum 2 year(s)
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