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Supportability Program Manager at Microsoft
, , United States - Full Time
Skills Needed
Data Analysis, Customer Support, Risk Management, Collaboration, Automation, Machine Learning, Communication, Program Management, Technical Support, Business Strategy, Product Management, Troubleshooting, Excel, Power Bi, Sql, Kusto
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in technical support or product management. Additional qualifications include strong analytical skills and familiarity with BI tools and machine learning.
Experience Required
Minimum 5 year(s)
Sales Business Development -- Startups at Microsoft
Beijing, Beijing, China - Full Time
Skills Needed
Business Development, Strategic Relationships, Startup Ecosystem, Venture Capital, Solution Selling, Executive Relationships, Communication Skills, Leadership, Networking, Creative Thinking, Technical Background, Collaboration, Market Trends, Value Proposition, Customer Focus, Industry Knowledge
Specialization
Requires 3+ years of experience in the startup and venture capital ecosystem and the technology industry. A bachelor's degree is required, with an MBA preferred.
Experience Required
Minimum 5 year(s)
Senior Product Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Product Management, Risk Assessment, Fraud Prevention, Cyber Security, Ai/Ml Solutions, Stakeholder Management, Analytical Skills, Strategic Thinking, Problem Solving, Cloud Security, Distributed Systems, Communication Skills, Technical Engineering, System Design, Regulatory Compliance, Automation Tools
Specialization
Bachelor's degree in a technical field and 5+ years of experience in technical environments related to risk, fraud, or cybersecurity. Strong understanding of risk assessment methodologies and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Sales Operations Strategy and Planning Lead at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Sales Planning, Data Analysis, Project Management, Stakeholder Engagement, Business Intelligence, Territory Design, Resource Management, Ai Integration, Performance Monitoring, Strategic Decision Making, Consulting, Financial Analysis, Workforce Strategy, Blueprint Planning, Employee Data Management
Specialization
A Bachelor's Degree in a relevant field and at least 4 years of experience in related roles are required. Additional experience in strategy or management consulting is preferred.
Experience Required
Minimum 5 year(s)
Senior Director, Continuous Improvement at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Process Management, Process Execution, Process Optimization, Data Analytics, Critical Thinking, Cross Functional Leadership, Lean, Business Process Management, Change Management, Six Sigma, Agile, Kaizen, Coaching, Collaboration, Continuous Improvement, Accountability
Specialization
Bachelor's or Master's degree in Engineering, Business, or related field with significant experience in process management and optimization. Certifications in Lean, Six Sigma, or Agile methodologies are preferred.
Experience Required
Minimum 10 year(s)
Senior Business Development Manager at Microsoft
Mountain View, California, United States - Full Time
Skills Needed
Business Development, Contract Negotiation, Proposal Development, Strategic Initiatives, Growth Opportunities, Market Motions, Briefing Documents, Partner Engagement, Mobile App Distribution, Sku Evolution, Internal Alignment, Decision Making, Investment Banking, Consulting, Finance, Marketing
Specialization
A Bachelor's Degree in a relevant field and at least 5+ years of relevant work experience are required. Alternatively, a Master's/Advanced Degree with at least 5+ years of experience or equivalent experience is acceptable.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Technical Leadership, Design Documents, Mentoring, Problem Solving, Debugging, System Monitoring, Reliability, Efficiency, Observability, Performance
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, with significant technical engineering experience in various programming languages. Proficiency in technical design, problem solving, and debugging skills is also required.
Experience Required
Minimum 5 year(s)
Account Manager at Microsoft
Durban, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Account Planning, Business Growth, Sales Acumen, Stakeholder Engagement, Strategic Planning, Pipeline Management, Risk Assessment, Partner Management, Customer Strategy, Forecasting, Team Leadership, Networking, Technology Transformation, Account Governance, Customer Outcomes, Resource Allocation
Specialization
The role requires strong sales acumen and strategic thinking about customer planning. Experience in managing diverse teams and engaging with key stakeholders is essential.
Experience Required
Minimum 5 year(s)
Principal Product Manager-MAI at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Advocacy, Execution & Decision Making, Communication & Collaboration, Data & Ai Innovation, Go To Market Leadership, Digital Advertising, A/B Testing, Brand Safety, Targeting, Product Management, Software Development, Large Scale Solutions
Specialization
Candidates must have a Bachelor's Degree and at least 10 years of experience in product management or software development, with a minimum of 2 years in developing digital advertising products. Experience in building large scale solutions and A/B testing is also required.
Experience Required
Minimum 10 year(s)
ASEAN Industry Architect Lead - CTO Strategic Pursuits Malaysia at Microsoft
, , Malaysia - Full Time
Skills Needed
People Management, Customer Understanding, Business Value Realization, Driving Consumption, Customer Success Strategy, Partner Engagement, Operational Excellence, Community Involvement, Technical Development, Change Management, Coaching, Strategic Partnerships, Data Driven Recommendations, Mentorship, Collaboration, Leadership
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in consulting, technical sales, or change management. A strong background in managing teams and driving technology adoption is essential.
Experience Required
Minimum 10 year(s)
Senior Communications Manager, Office of the Chief People Officer (OCPO) at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Communications, Marketing, Project Management, Social Media, Content Creation, Audience Engagement, Strategic Planning, Media Relations, Event Messaging, Trend Analysis, Brand Management, Executive Support, Performance Measurement, Template Utilization, Cultural Alignment, Innovation
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 4 years of experience in communications or related areas, with a preference for those who have supported senior executives. Specialized experience in fields like retail or technology and proficiency with social media platforms are also required.
Experience Required
Minimum 5 year(s)
Account Sales Manager - Auto Industry at Microsoft
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Account Management, Sales Acumen, Business Growth, Strategic Planning, Customer Engagement, Pipeline Management, Risk Assessment, Business Transformation, Technology Solutions, Partner Collaboration, Presentation Skills, Industry Knowledge, Relationship Building, Joint Selling, Market Dynamics, Digital Transformation
Specialization
Candidates should possess a Bachelor's or Master's degree in Business, Technology, or a related field, along with significant experience in driving digital transformation within various industries. A deep understanding of industry trends and the ability to influence decision-making at multiple organizational levels are essential.
Experience Required
Minimum 5 year(s)
Senior Product Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Product Management, Customer Engagement, Account Management, Feedback Synthesis, Data Analytics, Ai Driven Products, Program Management, Product Launch, Enterprise Account Management, Customer Success Programs, Operational Cadence, Product Quality Improvement, Strategic Partnerships, Metrics Development, Internal Tools, Stress Testing
Specialization
Candidates must have a Bachelor's Degree and at least 5 years of experience in product, service, or program management, or software development. Additionally, 2 years of experience with customer success programs and enterprise account management is required.
Experience Required
Minimum 5 year(s)
Creative Director at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Game Development, Creative Direction, Collaboration, Visual Design, Communication, Agile Production, Team Alignment, Player Experience, Cinematic Direction, Audio Direction, Content Production, Systems Design, Innovation, Leadership, Character Development, World Building
Specialization
Candidates must have a Bachelor's or Associate's degree in a relevant field and significant experience in game development, with a proven track record of shipping multiple titles. Strong communication skills and experience leading large creative teams are essential.
Experience Required
Minimum 10 year(s)
Senior Researcher at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Quantum Error Correction, Fault Tolerant Quantum Computing, Qcvv, Ai Application, Performance Modeling, Research Gathering, Task Automation, Collaboration, Creative Problem Solving, Technical Excellence, Communication, Attention To Detail, Innovation, Multidisciplinary Teamwork, Research Experience, Academic Publishing
Specialization
A doctorate in a relevant field or equivalent experience is required, along with 2+ years of related research experience. Candidates should have experience publishing academic papers and participating in top conferences in the relevant research domain.
Experience Required
Minimum 2 year(s)
Business Engagement Lead at Microsoft
Boston, Massachusetts, United States - Full Time
Skills Needed
Business Signal Monitoring, Risk Translation, Community Engagement, Strategic Communication, Culture & Accountability, Trusted Partnerships, Program Management, Process Management, Process Improvement, Compliance, Stakeholder Collaboration, Compliance Messaging, Operational Rhythm, Leadership Support, Relationship Building, Compliance By Design
Specialization
A Bachelor's Degree in a relevant field and at least 6 years of experience in program management or related areas are required. Alternatively, a Master's Degree with 8+ years of experience or a Bachelor's Degree with 12+ years of experience is preferred.
Experience Required
Minimum 10 year(s)
Software Engineer II at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Azure, Open Source Technologies, Big Data Etl, Spark, Scala, Python, Service Health, Ai Tools, Distributed Data Processing, Schema Design, Dimensional Data Modeling
Specialization
Bachelor's Degree in Computer Science or related field and 2+ years of technical engineering experience with coding in various languages. Experience in software/data engineering and authoring Big Data ETL processing on cloud services is also required.
Experience Required
Minimum 2 year(s)
Senior Principal Customer Success Account Manager at Microsoft
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Change Management, Creativity, Data Analysis, Decision Making, Executive Relationships, Influencing For Impact, Problem Solving, Championing Company Messaging, Driving Customer Health Excellence, Maximizing Delivery Excellence, Solution Delivery, Practice Management, Consulting, Portfolio Management, Itil
Specialization
Candidates should have a Master's or Bachelor's degree in relevant fields with strong customer success experience. Certifications in ITIL, PMI, and Change Management are also required.
Experience Required
Minimum 5 year(s)
Sr. Partner Development Manager at Microsoft
Uxbridge, Ontario, Canada - Full Time
Skills Needed
Partner Management, Sales, Business Development, Partner Channel Development, Cross Functional Team Management, Executive Influence, Communication Skills, Presentation Skills, Teamwork, Collaboration, Accountability, Progress Measurement, Relationship Management, Pipeline Review, Opportunity Velocity, Business Relationship
Specialization
Candidates must have a Bachelor's degree in a relevant field and at least 8 years of experience in partner management or related roles. A Master's degree and 10+ years of experience are preferred, along with strong executive presence and teamwork skills.
Experience Required
Minimum 10 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Object Oriented Programming, Algorithms, Data Structures, Design Patterns, React, Typescript, Collaboration, Code Review, Mentorship, User Experience, Agile Methodology, Data Analysis, Application Design, Software Development, Testing, Performance Optimization
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, along with significant technical engineering experience in various programming languages. A strong background in algorithms, data structures, and design patterns is essential, along with proven application design skills.
Experience Required
Minimum 5 year(s)
Supportability Program Manager at Microsoft
, , United States -
Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

203600.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Analysis, Customer Support, Risk Management, Collaboration, Automation, Machine Learning, Communication, Program Management, Technical Support, Business Strategy, Product Management, Troubleshooting, Excel, Power BI, SQL, Kusto

Industry

Software Development

Description
Data - Utilizes data from backend and product data; collaborates across SBU/Engineering team to merge data; identifies new and innovative ways to analyze data and trends; leverages and/or builds dashboards with Customer Service and Support (CSS) and Engineering by filling requests, identifying data pulls that they need. Help and Customer Support - Leads efforts for complex integrations in partnership with the product group for to help customers who have integrated new products and solutions with any required preparations, solution generation, and support during the integration process. Identification and Prioritization - Performs reviews of multiple feature areas and assesses the potential risk to the customer experience. Proposes and validates potential resolutions for user or product experience. Leads collaborative efforts with development teams (e.g., communities, customer facing teams) to create solutions. - Partners on more advanced automated solutions, workflows, readiness, and/or process improvements (e.g., bots, Machine Learning, diagnostic tools) for delivery teams and/or customers for the full product life-cycle including future launches. - Monitors and analyzes feature usage data and partners with engineering leadership to identify opportunities for new features, tools, or capabilities in products/services. Identifies opportunities for new features, tools, or capabilities in products/services and identifies. - Identifies patterns in data sources, incorporates new data sources, and prioritizes issues and risks for moderate to highly complex products. Leverages external information (e.g., web, blogs, reviewers, telemetry) to validate and synthesize data into action (e.g., create new diagnostic and telemetry, tools, product changes). Collaborates with delivery team to identify issues and risks. Raises risks and acts as an evangelist for solutions. Migration Strategies and Messaging - Influences the development of migration strategies for technology changes. Provides insights for the development and sharing of migration messaging for new or updating technologies. Mitigation Management - Communicates issues, status, mitigation options, and trends to relevant stakeholders and tailors messaging to a broader audience. Reports the impact of mitigation on operational metrics (e.g., customer satisfaction, cost) and analyzes feedback to drive further improvement in customer experience. - Collaborates bi-directionally with engineering on customer issues or suspected customer issues in effort to guide engineering on how customers will see the issue, their reactions, and questions for a broader audience. Collaborates with other partners (e.g., delivery teams) to support executive customer escalations. - Identifies issues with current trending issues and past pain points within software, products, and processes to ensure issues are addressed in the future. - Anticipates issues, assesses impact, identifies and implements mitigation solutions for their area of focus and measures mitigation impact to customer experience across issue lifecycles and geographies. Identifies mitigations used across all areas of focus, including cross-products/programs, and recognizes elements that are appropriate to apply to their area of focus. Partners with engineering teams to drive mitigation and implement solutions. Leads the development and management of self-help platforms to curate and train on content. Opportunities - Analyzes the experience, the voice of the customer, and delivery team at a market and/or company level. Raises opportunities to stakeholders for sponsorship, reviews experiences of other business units or competitors, and identifies ways to incorporate into their strategies to drive continuous improvement and growth in current and future products/versions. Generates energy and maintains expectations around new products, solutions, and offerings. Presenting Issues and Risks - Serves as a point of contact and trusted advisor to the product group for moderate to highly complex products. - Partners with engineering and delivery teams to use a data-driven approach to communicate the customer story to a variety of audiences (e.g., customer support services leadership, engineering leadership) and issues/impact with engineering partners. Release Management & BETA Testing - Leads efforts to assess to-be-released features through user testing and reports identified issues to Engineering teams. Support Readiness - Scope of technologies for this role include Defender for Endpoint (MDE, Antivirus, Smart Screen, Alerts and Detection, etc.) and Defender for IoT (D4IoT) - Work with stakeholders across the product groups and delivery teams to drive impact in monthly business and support reviews which include progress to KPI goals, projects that are driving improvements, and represent customer and support team interests through influence of product group priorities - Review support trends and collaborate with escalation resources to identify and create tooling and diagnostics used directly by support teams to improve research and troubleshooting. - Develop plans, drive for results and manage outcomes including escalation and risk mitigation - Communicate product risks and updates clearly on behalf of the team - Use data analysis to understand and prioritize initiatives, measure and track key objectives. - Ensure a great customer support experience by managing product taxonomy and training ML models to guide customers to relevant self-help content and accurate support team routing - Prepare for new releases through the creation of appropriate system taxonomies and consider the flow of support that will give the best support experience Taxonomy - Serves as data steward across product lines to ensure they take a consistent approach, strategically forward thinking, and accurate. Supportability IC5 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. Required Qualifications: - Master's Degree in Computer Science, Information Technology (IT), Business, Social Science, Marketing, Communications, Accounting, Sales, or related field AND 4+ years related work experience (e.g., technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, data analysis) - OR Bachelor's Degree in Computer Science, Information Technology, Business, Social Science, Marketing, Communications, Accounting, Sales, or related field AND 5+ years related work experience (e.g., technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, data analysis) OR 8+ years related work experience (e.g., technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, data analysis). Additional or Preferred Qualifications: - 5+ years technical support related experience. - 2+ years analytics or product experience (e.g., engineering). - Familiarity with development: tools, language, process, methods, troubleshooting - BI and Analytics skills: Excel Pivots, Power BI, SQL, Kusto. - Experience working with and training ML models. - Strong customer focus, excellent communication & presentation skills, and the ability to work in a fast-paced team environment. - Disciplined program management and cross-group skills, including the ability to get what you need from others while working around their own legitimate priorities. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation.
Responsibilities
The Supportability Program Manager will utilize data to analyze trends and collaborate with teams to enhance customer support during product integrations. They will also lead efforts to identify risks and propose solutions to improve the customer experience across multiple product lines.
Supportability Program Manager at Microsoft
, , United States - Full Time
Skills Needed
Data Analysis, Customer Support, Risk Management, Collaboration, Automation, Machine Learning, Communication, Program Management, Technical Support, Business Strategy, Product Management, Troubleshooting, Excel, Power Bi, Sql, Kusto
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in technical support or product management. Additional qualifications include strong analytical skills and familiarity with BI tools and machine learning.
Experience Required
Minimum 5 year(s)
Sales Business Development -- Startups at Microsoft
Beijing, Beijing, China - Full Time
Skills Needed
Business Development, Strategic Relationships, Startup Ecosystem, Venture Capital, Solution Selling, Executive Relationships, Communication Skills, Leadership, Networking, Creative Thinking, Technical Background, Collaboration, Market Trends, Value Proposition, Customer Focus, Industry Knowledge
Specialization
Requires 3+ years of experience in the startup and venture capital ecosystem and the technology industry. A bachelor's degree is required, with an MBA preferred.
Experience Required
Minimum 5 year(s)
Senior Product Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Product Management, Risk Assessment, Fraud Prevention, Cyber Security, Ai/Ml Solutions, Stakeholder Management, Analytical Skills, Strategic Thinking, Problem Solving, Cloud Security, Distributed Systems, Communication Skills, Technical Engineering, System Design, Regulatory Compliance, Automation Tools
Specialization
Bachelor's degree in a technical field and 5+ years of experience in technical environments related to risk, fraud, or cybersecurity. Strong understanding of risk assessment methodologies and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Sales Operations Strategy and Planning Lead at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Sales Planning, Data Analysis, Project Management, Stakeholder Engagement, Business Intelligence, Territory Design, Resource Management, Ai Integration, Performance Monitoring, Strategic Decision Making, Consulting, Financial Analysis, Workforce Strategy, Blueprint Planning, Employee Data Management
Specialization
A Bachelor's Degree in a relevant field and at least 4 years of experience in related roles are required. Additional experience in strategy or management consulting is preferred.
Experience Required
Minimum 5 year(s)
Senior Director, Continuous Improvement at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Process Management, Process Execution, Process Optimization, Data Analytics, Critical Thinking, Cross Functional Leadership, Lean, Business Process Management, Change Management, Six Sigma, Agile, Kaizen, Coaching, Collaboration, Continuous Improvement, Accountability
Specialization
Bachelor's or Master's degree in Engineering, Business, or related field with significant experience in process management and optimization. Certifications in Lean, Six Sigma, or Agile methodologies are preferred.
Experience Required
Minimum 10 year(s)
Senior Business Development Manager at Microsoft
Mountain View, California, United States - Full Time
Skills Needed
Business Development, Contract Negotiation, Proposal Development, Strategic Initiatives, Growth Opportunities, Market Motions, Briefing Documents, Partner Engagement, Mobile App Distribution, Sku Evolution, Internal Alignment, Decision Making, Investment Banking, Consulting, Finance, Marketing
Specialization
A Bachelor's Degree in a relevant field and at least 5+ years of relevant work experience are required. Alternatively, a Master's/Advanced Degree with at least 5+ years of experience or equivalent experience is acceptable.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Technical Leadership, Design Documents, Mentoring, Problem Solving, Debugging, System Monitoring, Reliability, Efficiency, Observability, Performance
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, with significant technical engineering experience in various programming languages. Proficiency in technical design, problem solving, and debugging skills is also required.
Experience Required
Minimum 5 year(s)
Account Manager at Microsoft
Durban, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Account Planning, Business Growth, Sales Acumen, Stakeholder Engagement, Strategic Planning, Pipeline Management, Risk Assessment, Partner Management, Customer Strategy, Forecasting, Team Leadership, Networking, Technology Transformation, Account Governance, Customer Outcomes, Resource Allocation
Specialization
The role requires strong sales acumen and strategic thinking about customer planning. Experience in managing diverse teams and engaging with key stakeholders is essential.
Experience Required
Minimum 5 year(s)
Principal Product Manager-MAI at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Advocacy, Execution & Decision Making, Communication & Collaboration, Data & Ai Innovation, Go To Market Leadership, Digital Advertising, A/B Testing, Brand Safety, Targeting, Product Management, Software Development, Large Scale Solutions
Specialization
Candidates must have a Bachelor's Degree and at least 10 years of experience in product management or software development, with a minimum of 2 years in developing digital advertising products. Experience in building large scale solutions and A/B testing is also required.
Experience Required
Minimum 10 year(s)
ASEAN Industry Architect Lead - CTO Strategic Pursuits Malaysia at Microsoft
, , Malaysia - Full Time
Skills Needed
People Management, Customer Understanding, Business Value Realization, Driving Consumption, Customer Success Strategy, Partner Engagement, Operational Excellence, Community Involvement, Technical Development, Change Management, Coaching, Strategic Partnerships, Data Driven Recommendations, Mentorship, Collaboration, Leadership
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in consulting, technical sales, or change management. A strong background in managing teams and driving technology adoption is essential.
Experience Required
Minimum 10 year(s)
Senior Communications Manager, Office of the Chief People Officer (OCPO) at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Communications, Marketing, Project Management, Social Media, Content Creation, Audience Engagement, Strategic Planning, Media Relations, Event Messaging, Trend Analysis, Brand Management, Executive Support, Performance Measurement, Template Utilization, Cultural Alignment, Innovation
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 4 years of experience in communications or related areas, with a preference for those who have supported senior executives. Specialized experience in fields like retail or technology and proficiency with social media platforms are also required.
Experience Required
Minimum 5 year(s)
Account Sales Manager - Auto Industry at Microsoft
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Account Management, Sales Acumen, Business Growth, Strategic Planning, Customer Engagement, Pipeline Management, Risk Assessment, Business Transformation, Technology Solutions, Partner Collaboration, Presentation Skills, Industry Knowledge, Relationship Building, Joint Selling, Market Dynamics, Digital Transformation
Specialization
Candidates should possess a Bachelor's or Master's degree in Business, Technology, or a related field, along with significant experience in driving digital transformation within various industries. A deep understanding of industry trends and the ability to influence decision-making at multiple organizational levels are essential.
Experience Required
Minimum 5 year(s)
Senior Product Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Product Management, Customer Engagement, Account Management, Feedback Synthesis, Data Analytics, Ai Driven Products, Program Management, Product Launch, Enterprise Account Management, Customer Success Programs, Operational Cadence, Product Quality Improvement, Strategic Partnerships, Metrics Development, Internal Tools, Stress Testing
Specialization
Candidates must have a Bachelor's Degree and at least 5 years of experience in product, service, or program management, or software development. Additionally, 2 years of experience with customer success programs and enterprise account management is required.
Experience Required
Minimum 5 year(s)
Creative Director at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Game Development, Creative Direction, Collaboration, Visual Design, Communication, Agile Production, Team Alignment, Player Experience, Cinematic Direction, Audio Direction, Content Production, Systems Design, Innovation, Leadership, Character Development, World Building
Specialization
Candidates must have a Bachelor's or Associate's degree in a relevant field and significant experience in game development, with a proven track record of shipping multiple titles. Strong communication skills and experience leading large creative teams are essential.
Experience Required
Minimum 10 year(s)
Senior Researcher at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Quantum Error Correction, Fault Tolerant Quantum Computing, Qcvv, Ai Application, Performance Modeling, Research Gathering, Task Automation, Collaboration, Creative Problem Solving, Technical Excellence, Communication, Attention To Detail, Innovation, Multidisciplinary Teamwork, Research Experience, Academic Publishing
Specialization
A doctorate in a relevant field or equivalent experience is required, along with 2+ years of related research experience. Candidates should have experience publishing academic papers and participating in top conferences in the relevant research domain.
Experience Required
Minimum 2 year(s)
Business Engagement Lead at Microsoft
Boston, Massachusetts, United States - Full Time
Skills Needed
Business Signal Monitoring, Risk Translation, Community Engagement, Strategic Communication, Culture & Accountability, Trusted Partnerships, Program Management, Process Management, Process Improvement, Compliance, Stakeholder Collaboration, Compliance Messaging, Operational Rhythm, Leadership Support, Relationship Building, Compliance By Design
Specialization
A Bachelor's Degree in a relevant field and at least 6 years of experience in program management or related areas are required. Alternatively, a Master's Degree with 8+ years of experience or a Bachelor's Degree with 12+ years of experience is preferred.
Experience Required
Minimum 10 year(s)
Software Engineer II at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Azure, Open Source Technologies, Big Data Etl, Spark, Scala, Python, Service Health, Ai Tools, Distributed Data Processing, Schema Design, Dimensional Data Modeling
Specialization
Bachelor's Degree in Computer Science or related field and 2+ years of technical engineering experience with coding in various languages. Experience in software/data engineering and authoring Big Data ETL processing on cloud services is also required.
Experience Required
Minimum 2 year(s)
Senior Principal Customer Success Account Manager at Microsoft
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Change Management, Creativity, Data Analysis, Decision Making, Executive Relationships, Influencing For Impact, Problem Solving, Championing Company Messaging, Driving Customer Health Excellence, Maximizing Delivery Excellence, Solution Delivery, Practice Management, Consulting, Portfolio Management, Itil
Specialization
Candidates should have a Master's or Bachelor's degree in relevant fields with strong customer success experience. Certifications in ITIL, PMI, and Change Management are also required.
Experience Required
Minimum 5 year(s)
Sr. Partner Development Manager at Microsoft
Uxbridge, Ontario, Canada - Full Time
Skills Needed
Partner Management, Sales, Business Development, Partner Channel Development, Cross Functional Team Management, Executive Influence, Communication Skills, Presentation Skills, Teamwork, Collaboration, Accountability, Progress Measurement, Relationship Management, Pipeline Review, Opportunity Velocity, Business Relationship
Specialization
Candidates must have a Bachelor's degree in a relevant field and at least 8 years of experience in partner management or related roles. A Master's degree and 10+ years of experience are preferred, along with strong executive presence and teamwork skills.
Experience Required
Minimum 10 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Object Oriented Programming, Algorithms, Data Structures, Design Patterns, React, Typescript, Collaboration, Code Review, Mentorship, User Experience, Agile Methodology, Data Analysis, Application Design, Software Development, Testing, Performance Optimization
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, along with significant technical engineering experience in various programming languages. A strong background in algorithms, data structures, and design patterns is essential, along with proven application design skills.
Experience Required
Minimum 5 year(s)