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Support Escalation Management at Microsoft
Malvern, Pennsylvania, United States - Full Time
Skills Needed
Collaboration, Communication, Customer Resolution, Process Improvement, Vendor Relationships, Mentoring, Problem Solving, Project Management, Stakeholder Engagement, Technical Expertise, Data Analysis, Customer Service, Issue Resolution, Relationship Management, Strategic Planning, Feedback Gathering
Specialization
Candidates must have a Master's or Bachelor's degree in technology, business, or a related field, along with relevant experience in the technology industry or customer service. Additional experience is preferred for higher qualifications.
Experience Required
Minimum 5 year(s)
Senior Solution Engineer at Microsoft
Shanghai, Shanghai, China - Full Time
Skills Needed
Solution Design, Proof Of Concept, Architectural Design, Digital Transformation, Sales Methodologies, Cloud Technologies, Technical Consulting, Architecture Patterns, Competitive Knowledge, Technical Capacity, Learning Opportunities, Community Leadership, Mentorship, Innovation, Integration Solutions, Technology Management
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant technical pre-sales or consulting experience. Additional qualifications include certifications in relevant technologies and extensive experience with cloud and hybrid infrastructures.
Experience Required
Minimum 5 year(s)
Data Center Technician at Microsoft
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Data Center Operations, Diagnostics, Troubleshooting, Cabling Infrastructure, Network Equipment, Server Equipment, Storage Equipment, Safety Procedures, Team Collaboration, Process Change Notifications, Technical Support, Hardware Setup, Component Replacement, Customer Impact Awareness, Basic Computer Knowledge, Comptia Certifications
Specialization
Candidates must have a high school diploma or equivalent and basic knowledge of computer hardware, along with at least one year of experience supporting IT equipment. Relevant certifications such as CompTIA A+, Server+, or Network+ are preferred.
Continuous Improvement Program Manager at Microsoft
Taoyuan City, , Taiwan - Full Time
Skills Needed
Lean Six Sigma, Operational Excellence, Kaizen, Value Stream Mapping, 5s Audits, Process Walkthroughs, Statistical Analysis, Minitab, Project Management, Problem Solving, Communication, Stakeholder Management, Training, Mentoring, Process Documentation, Sops
Specialization
Candidates must have a High School qualification or equivalent and at least 6 years of relevant experience. A Certified Lean Six Sigma Black Belt and proficiency in Lean tools and statistical analysis tools are required.
Experience Required
Minimum 5 year(s)
Senior Applied Scientist at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Large Language Models, Retrieval Models, Model Architectures, Training Strategies, Ad Safety, Cross Functional Collaboration, Technical Exploration, Mentoring, Python, C++, Pytorch, Tensorflow, Reinforcement Learning, Multi Agent Systems, Decision Making Frameworks
Specialization
Candidates must have a Bachelor's, Master's, or Doctorate in a relevant field with varying years of experience. A deep understanding of transformer architectures and solid programming skills in Python and C++ are required.
Experience Required
Minimum 5 year(s)
Software Engineer 2 - CoreAI at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Ai, Cloud Security, Engineering, Developer Experience, Frameworks, Tools, Infrastructure, Productivity, Collaboration, Inclusive Culture
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field and at least 2 years of technical engineering experience in relevant programming languages. Additional experience in delivering infrastructure solutions and improving codebase delivery velocity is also required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Real Time Etl, Feature Pipelines, Opentelemetry, Prometheus, Grafana, Kafka, Pulsar, Gpu Inference, Triton Inference Server, Performance Tuning, Kubernetes, Containers, Distributed Systems, Streaming Frameworks, Observability Stacks, Coding Languages
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field, along with 4+ years of technical engineering experience in relevant coding languages. Production experience with streaming frameworks and GPU inference is also required.
Experience Required
Minimum 5 year(s)
Cloud Solution Architecture at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Cloud Solution Architecture, Customer Centricity, Technical Leadership, Sql Server, Data Governance, Ai Strategy, Analytics Modernization, Machine Learning, Data Pipelines, Technical Optimization, High Availability, Performance Troubleshooting, Collaboration, Customer Engagement, Architecture Design, Digital Transformation
Specialization
Candidates must have a Bachelor's degree and at least 4 years of experience in cloud technologies or related fields, with preferred qualifications including a Master's degree and additional years of experience. Technical certifications in cloud services and strong SQL Server skills are also required.
Experience Required
Minimum 5 year(s)
Senior Principal Software Engineer at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, M365 Level D, Azure Compliance, Helm, Kubernetes, Aks, Cosmic, Prometheus, Grafana
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 6 years of technical engineering experience, or a Master's Degree with 8 years of experience. Proficiency in multiple programming languages and experience with large-scale services are required.
Experience Required
Minimum 10 year(s)
Solution Engineer - Azure Infra at Microsoft
Haarlemmermeer, North Holland, Netherlands - Full Time
Skills Needed
Cloud Infrastructure, Azure, Migration, Networking, Security, Compliance, Containerization, Ai, Technical Sales, Solution Design, Hybrid Solutions, Enterprise Applications, Sql, Linux, Postgresql, Sap
Specialization
Proven technical pre-sales or consulting expertise is required, along with experience in cloud infrastructure and migrating workloads. Familiarity with enterprise platforms and strong understanding of Azure services is essential.
Experience Required
Minimum 5 year(s)
Senior Critical Environment Technician at Microsoft
Boydton, Virginia, United States - Full Time
Skills Needed
Critical Environment, Maintenance, Troubleshooting, Inspection, Commissioning, Reporting, Safety Procedures, Project Coordination, Consultation, Emergency Procedures, Root Cause Analysis, Method Statement Of Work, Task Hazard Analysis, Security Requirements, Equipment Performance, Team Guidance, Cmms Usage
Specialization
Candidates must have a High School Diploma or equivalent and at least 5 years of experience in mission-critical services. Specialized experience in mechanical, electrical, or controls fields is also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Relationship Management, Program Management, Solution Delivery, Customer Success, Stakeholder Engagement, Retention Strategies, Churn Analysis, Consulting, Portfolio Management, Technical Collaboration, Account Planning, Engagement Prioritization, Customer Outcomes, Business Analysis, Practice Management, Customer Facing Experience
Specialization
A Bachelor's Degree in a relevant field and 12+ years of experience in customer success or related areas are required. Alternatively, a Master's Degree with 4+ years of experience or equivalent experience is acceptable.
Experience Required
Minimum 10 year(s)
Principal Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Team Leadership, Architecture, Design, Development, Code Reviews, Quality Assurance, Operational Excellence, Security, Resiliency, Cloud Services, Distributed Systems, Ci/Cd Pipeline, Hiring, Mentoring, Coaching
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, along with significant technical engineering experience in various programming languages. Experience in designing and operating scalable cloud services and managing software engineering teams is also required.
Experience Required
Minimum 10 year(s)
Data Center Technician at Microsoft
Oslo, Oslo, Norway - Full Time
Skills Needed
Data Center Operations, Quality Control, Troubleshooting, It Equipment Support, Safety Compliance, Process Adherence, Cabling Infrastructure, Network Equipment, Server Equipment, Storage Equipment, Incident Reporting, Technical Guidance, Team Collaboration, Execution Strategy, Feedback Encouragement, Dbd Management
Specialization
Candidates should have a high school diploma or equivalent, with basic knowledge of computer hardware and experience supporting IT equipment. An associate's degree in Computer Science or related field is preferred, along with experience in a mission-critical data center environment.
Experience Required
Minimum 2 year(s)
Critical Environment Electrical Engineer at Microsoft
Wenatchee, Washington, United States - Full Time
Skills Needed
Electrical Engineering, Design, Testing, Verification, Documentation, Project Implementation, Data Analysis, Automated Testing, Risk Assessment, Technical Consultation, Intellectual Property, Hardware Development, Specification Interpretation, Test Equipment, Design Verification, Supplier Review
Specialization
Candidates should have a Master's or Bachelor's degree in Electrical Engineering or a related field, along with relevant technical engineering experience. A strong understanding of design, testing, and project implementation is essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - Gaming at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Software Debugging, Reverse Engineering, Emulation, Virtualization, Operating Systems, Threading, Synchronization, Memory Management, Low Level Debuggers, Game Preservation, Technical Documentation
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 4 years of technical engineering experience in relevant programming languages. Preferred qualifications include a Master's Degree and additional years of experience, along with familiarity with gaming platforms and debugging techniques.
Experience Required
Minimum 5 year(s)
Research Intern - Algorithms Group: Privacy and Synthetic Data at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Algorithms, Privacy, Synthetic Data, Research, Collaboration, Networking, Computer Science, Mathematics, Electrical Engineering, Stem, Publications, Machine Learning, Theoretical Computer Science, Mentorship, Presentation, Community Engagement
Specialization
Candidates must be currently enrolled in a master's or PhD program in a relevant field such as Computer Science, Mathematics, or Electrical Engineering. Additionally, applicants need to submit at least two reference letters, a cover letter, and relevant work or research samples.
CSU Business Program Management at Microsoft
, , United States - Full Time
Skills Needed
Leadership, Change Management, Communication, Program Management, Process Improvement, Stakeholder Engagement, Project Planning, Cross Functional Collaboration, Analytical Skills, Interpersonal Skills, Adaptability, Risk Management, Business Strategy, Teamwork, Time Management, Problem Solving
Specialization
A Bachelor's Degree in Business, Operations, Finance, or a related field is required along with 6+ years of experience in program management. The candidate should have a track record of delivering measurable business improvements and the ability to work in complex situations.
Experience Required
Minimum 5 year(s)
Technical Support Engineering IC3 at Microsoft
Fargo, North Dakota, United States - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research Skills, Customer Success, Product Improvement, Communication, Project Management, Time Management, Negotiation Skills, Exchange, Office 365, Purview Compliance, Cybersecurity, Customer Service, Technical Consulting
Specialization
A bachelor's degree in a related field or equivalent experience is required, along with 1+ years of technical support experience. Preferred qualifications include various cybersecurity certifications and experience with enterprise-level customers.
Experience Required
Minimum 2 year(s)
Senior Solution Area Specialist - AI Business Process at Microsoft
, , United States - Full Time
Skills Needed
Solution Selling, Ai Business Process, Sales Strategy, Pipeline Development, Forecasting, Crm Applications, Erp Applications, Coaching, Thought Leadership, Customer Engagement, Business Value, Cross Functional Collaboration, Industry Expertise, Digital First Tools, Complex Sales, Matrixed Teams
Specialization
Bachelor's Degree in a relevant field and 12+ years of experience in technology-related sales or account management are required. Candidates must also have experience selling AI Business Process applications to enterprise customers and leading complex teams.
Experience Required
Minimum 10 year(s)
Support Escalation Management at Microsoft
Malvern, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

188400.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collaboration, Communication, Customer Resolution, Process Improvement, Vendor Relationships, Mentoring, Problem Solving, Project Management, Stakeholder Engagement, Technical Expertise, Data Analysis, Customer Service, Issue Resolution, Relationship Management, Strategic Planning, Feedback Gathering

Industry

Software Development

Description
Collaboration Collaborates with engineering teams and/or operations teams to identify the right resource. Acts as a subject matter expert on the written protocol to ensure the right groups are engaged to resolve customer issues.Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and acts as a key player during process improvement efforts. Mentors other Support Escalation team members on how to handle moderate to highly complex cases. CommunicationTakes ownership of and nurtures relationships with internal teams and partners and proactively communicates with senior leadership on issues complex in scope and provides solutions to resolve them.Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive faster issue resolution. Customer ResolutionActs as a key player when supporting inter-regional, cross-regional, cross-group, or account team unit (ATU) initiatives by gathering feedback and identifying resources to improve the customer support experience for a group of customers or a specific region/area. Models best practices to support the customer experience.Identifies trends across internal postmortems and suggests resources to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.Acts on or plays a key role in strategic projects designed to improve resolution times, customer satisfaction, and support experience.Acts as a primary contact to understand issues and improve the experiences of account-aligned customers independently. Maintains and develops relationships with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of projects to drive key strategic initiatives.Provides status updates to customers and internal stakeholders through various channels of communication regarding issues, following the documented process. Process ImprovementIdentifies systematic issues and process breakdown and participates in a project or workgroup to improve systematic issues and internal processes.Creates an executive summary detailing the customer issue, impact on the business, and status of the resolution. Identifies patterns in customer issues and supports the delivery of strategies to resolve them. Vendor RelationshipsParticipates and drives relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes. Support Escalation Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. Required Qualifications: - Master's Degree in technology, business, or related field AND 3+ years technology industry, customer service, or related experience - OR Bachelor's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience OR 7+ years technology industry, customer service, or related experience OR equivalent experience. Additional or preferred qualifications: - Master's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 5+ years technology industry, customer service, or related experience OR 8+ years technology industry, customer service, or related experience OR equivalent experience. M365 Fundamentals). Certain roles may be eligible for benefits and other compensation.
Responsibilities
The role involves collaborating with engineering and operations teams to resolve customer issues and managing escalated incidents. It also includes mentoring team members and driving process improvements to enhance customer support experiences.
Support Escalation Management at Microsoft
Malvern, Pennsylvania, United States - Full Time
Skills Needed
Collaboration, Communication, Customer Resolution, Process Improvement, Vendor Relationships, Mentoring, Problem Solving, Project Management, Stakeholder Engagement, Technical Expertise, Data Analysis, Customer Service, Issue Resolution, Relationship Management, Strategic Planning, Feedback Gathering
Specialization
Candidates must have a Master's or Bachelor's degree in technology, business, or a related field, along with relevant experience in the technology industry or customer service. Additional experience is preferred for higher qualifications.
Experience Required
Minimum 5 year(s)
Senior Solution Engineer at Microsoft
Shanghai, Shanghai, China - Full Time
Skills Needed
Solution Design, Proof Of Concept, Architectural Design, Digital Transformation, Sales Methodologies, Cloud Technologies, Technical Consulting, Architecture Patterns, Competitive Knowledge, Technical Capacity, Learning Opportunities, Community Leadership, Mentorship, Innovation, Integration Solutions, Technology Management
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant technical pre-sales or consulting experience. Additional qualifications include certifications in relevant technologies and extensive experience with cloud and hybrid infrastructures.
Experience Required
Minimum 5 year(s)
Data Center Technician at Microsoft
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Data Center Operations, Diagnostics, Troubleshooting, Cabling Infrastructure, Network Equipment, Server Equipment, Storage Equipment, Safety Procedures, Team Collaboration, Process Change Notifications, Technical Support, Hardware Setup, Component Replacement, Customer Impact Awareness, Basic Computer Knowledge, Comptia Certifications
Specialization
Candidates must have a high school diploma or equivalent and basic knowledge of computer hardware, along with at least one year of experience supporting IT equipment. Relevant certifications such as CompTIA A+, Server+, or Network+ are preferred.
Continuous Improvement Program Manager at Microsoft
Taoyuan City, , Taiwan - Full Time
Skills Needed
Lean Six Sigma, Operational Excellence, Kaizen, Value Stream Mapping, 5s Audits, Process Walkthroughs, Statistical Analysis, Minitab, Project Management, Problem Solving, Communication, Stakeholder Management, Training, Mentoring, Process Documentation, Sops
Specialization
Candidates must have a High School qualification or equivalent and at least 6 years of relevant experience. A Certified Lean Six Sigma Black Belt and proficiency in Lean tools and statistical analysis tools are required.
Experience Required
Minimum 5 year(s)
Senior Applied Scientist at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Large Language Models, Retrieval Models, Model Architectures, Training Strategies, Ad Safety, Cross Functional Collaboration, Technical Exploration, Mentoring, Python, C++, Pytorch, Tensorflow, Reinforcement Learning, Multi Agent Systems, Decision Making Frameworks
Specialization
Candidates must have a Bachelor's, Master's, or Doctorate in a relevant field with varying years of experience. A deep understanding of transformer architectures and solid programming skills in Python and C++ are required.
Experience Required
Minimum 5 year(s)
Software Engineer 2 - CoreAI at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Ai, Cloud Security, Engineering, Developer Experience, Frameworks, Tools, Infrastructure, Productivity, Collaboration, Inclusive Culture
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field and at least 2 years of technical engineering experience in relevant programming languages. Additional experience in delivering infrastructure solutions and improving codebase delivery velocity is also required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Real Time Etl, Feature Pipelines, Opentelemetry, Prometheus, Grafana, Kafka, Pulsar, Gpu Inference, Triton Inference Server, Performance Tuning, Kubernetes, Containers, Distributed Systems, Streaming Frameworks, Observability Stacks, Coding Languages
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field, along with 4+ years of technical engineering experience in relevant coding languages. Production experience with streaming frameworks and GPU inference is also required.
Experience Required
Minimum 5 year(s)
Cloud Solution Architecture at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Cloud Solution Architecture, Customer Centricity, Technical Leadership, Sql Server, Data Governance, Ai Strategy, Analytics Modernization, Machine Learning, Data Pipelines, Technical Optimization, High Availability, Performance Troubleshooting, Collaboration, Customer Engagement, Architecture Design, Digital Transformation
Specialization
Candidates must have a Bachelor's degree and at least 4 years of experience in cloud technologies or related fields, with preferred qualifications including a Master's degree and additional years of experience. Technical certifications in cloud services and strong SQL Server skills are also required.
Experience Required
Minimum 5 year(s)
Senior Principal Software Engineer at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, M365 Level D, Azure Compliance, Helm, Kubernetes, Aks, Cosmic, Prometheus, Grafana
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 6 years of technical engineering experience, or a Master's Degree with 8 years of experience. Proficiency in multiple programming languages and experience with large-scale services are required.
Experience Required
Minimum 10 year(s)
Solution Engineer - Azure Infra at Microsoft
Haarlemmermeer, North Holland, Netherlands - Full Time
Skills Needed
Cloud Infrastructure, Azure, Migration, Networking, Security, Compliance, Containerization, Ai, Technical Sales, Solution Design, Hybrid Solutions, Enterprise Applications, Sql, Linux, Postgresql, Sap
Specialization
Proven technical pre-sales or consulting expertise is required, along with experience in cloud infrastructure and migrating workloads. Familiarity with enterprise platforms and strong understanding of Azure services is essential.
Experience Required
Minimum 5 year(s)
Senior Critical Environment Technician at Microsoft
Boydton, Virginia, United States - Full Time
Skills Needed
Critical Environment, Maintenance, Troubleshooting, Inspection, Commissioning, Reporting, Safety Procedures, Project Coordination, Consultation, Emergency Procedures, Root Cause Analysis, Method Statement Of Work, Task Hazard Analysis, Security Requirements, Equipment Performance, Team Guidance, Cmms Usage
Specialization
Candidates must have a High School Diploma or equivalent and at least 5 years of experience in mission-critical services. Specialized experience in mechanical, electrical, or controls fields is also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Relationship Management, Program Management, Solution Delivery, Customer Success, Stakeholder Engagement, Retention Strategies, Churn Analysis, Consulting, Portfolio Management, Technical Collaboration, Account Planning, Engagement Prioritization, Customer Outcomes, Business Analysis, Practice Management, Customer Facing Experience
Specialization
A Bachelor's Degree in a relevant field and 12+ years of experience in customer success or related areas are required. Alternatively, a Master's Degree with 4+ years of experience or equivalent experience is acceptable.
Experience Required
Minimum 10 year(s)
Principal Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Team Leadership, Architecture, Design, Development, Code Reviews, Quality Assurance, Operational Excellence, Security, Resiliency, Cloud Services, Distributed Systems, Ci/Cd Pipeline, Hiring, Mentoring, Coaching
Specialization
Candidates must have a Bachelor's or Master's Degree in Computer Science or a related field, along with significant technical engineering experience in various programming languages. Experience in designing and operating scalable cloud services and managing software engineering teams is also required.
Experience Required
Minimum 10 year(s)
Data Center Technician at Microsoft
Oslo, Oslo, Norway - Full Time
Skills Needed
Data Center Operations, Quality Control, Troubleshooting, It Equipment Support, Safety Compliance, Process Adherence, Cabling Infrastructure, Network Equipment, Server Equipment, Storage Equipment, Incident Reporting, Technical Guidance, Team Collaboration, Execution Strategy, Feedback Encouragement, Dbd Management
Specialization
Candidates should have a high school diploma or equivalent, with basic knowledge of computer hardware and experience supporting IT equipment. An associate's degree in Computer Science or related field is preferred, along with experience in a mission-critical data center environment.
Experience Required
Minimum 2 year(s)
Critical Environment Electrical Engineer at Microsoft
Wenatchee, Washington, United States - Full Time
Skills Needed
Electrical Engineering, Design, Testing, Verification, Documentation, Project Implementation, Data Analysis, Automated Testing, Risk Assessment, Technical Consultation, Intellectual Property, Hardware Development, Specification Interpretation, Test Equipment, Design Verification, Supplier Review
Specialization
Candidates should have a Master's or Bachelor's degree in Electrical Engineering or a related field, along with relevant technical engineering experience. A strong understanding of design, testing, and project implementation is essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer - Gaming at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Software Debugging, Reverse Engineering, Emulation, Virtualization, Operating Systems, Threading, Synchronization, Memory Management, Low Level Debuggers, Game Preservation, Technical Documentation
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 4 years of technical engineering experience in relevant programming languages. Preferred qualifications include a Master's Degree and additional years of experience, along with familiarity with gaming platforms and debugging techniques.
Experience Required
Minimum 5 year(s)
Research Intern - Algorithms Group: Privacy and Synthetic Data at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Algorithms, Privacy, Synthetic Data, Research, Collaboration, Networking, Computer Science, Mathematics, Electrical Engineering, Stem, Publications, Machine Learning, Theoretical Computer Science, Mentorship, Presentation, Community Engagement
Specialization
Candidates must be currently enrolled in a master's or PhD program in a relevant field such as Computer Science, Mathematics, or Electrical Engineering. Additionally, applicants need to submit at least two reference letters, a cover letter, and relevant work or research samples.
CSU Business Program Management at Microsoft
, , United States - Full Time
Skills Needed
Leadership, Change Management, Communication, Program Management, Process Improvement, Stakeholder Engagement, Project Planning, Cross Functional Collaboration, Analytical Skills, Interpersonal Skills, Adaptability, Risk Management, Business Strategy, Teamwork, Time Management, Problem Solving
Specialization
A Bachelor's Degree in Business, Operations, Finance, or a related field is required along with 6+ years of experience in program management. The candidate should have a track record of delivering measurable business improvements and the ability to work in complex situations.
Experience Required
Minimum 5 year(s)
Technical Support Engineering IC3 at Microsoft
Fargo, North Dakota, United States - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research Skills, Customer Success, Product Improvement, Communication, Project Management, Time Management, Negotiation Skills, Exchange, Office 365, Purview Compliance, Cybersecurity, Customer Service, Technical Consulting
Specialization
A bachelor's degree in a related field or equivalent experience is required, along with 1+ years of technical support experience. Preferred qualifications include various cybersecurity certifications and experience with enterprise-level customers.
Experience Required
Minimum 2 year(s)
Senior Solution Area Specialist - AI Business Process at Microsoft
, , United States - Full Time
Skills Needed
Solution Selling, Ai Business Process, Sales Strategy, Pipeline Development, Forecasting, Crm Applications, Erp Applications, Coaching, Thought Leadership, Customer Engagement, Business Value, Cross Functional Collaboration, Industry Expertise, Digital First Tools, Complex Sales, Matrixed Teams
Specialization
Bachelor's Degree in a relevant field and 12+ years of experience in technology-related sales or account management are required. Candidates must also have experience selling AI Business Process applications to enterprise customers and leading complex teams.
Experience Required
Minimum 10 year(s)