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Morgan Mckinley Australia Jobs overseas

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Dispute Resolution Specialist - General Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Complaint Handling, Alternative Dispute Resolution, Financial Services, General Insurance, Legal Principles, Negotiation, Investigation, Communication Skills, Organizational Skills, Resilience, Empathy, Microsoft Office, Dynamics365, Sharepoint
Specialization
Candidates should have a demonstrated understanding of complaint handling or alternative dispute resolution processes, along with experience in the financial services industry, preferably in general insurance. Strong communication skills and the ability to work autonomously and as part of a team are essential.
Experience Required
Minimum 2 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Team Management, Resilience, Accountability, Innovation
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for translating complex legal concepts and engaging with diverse stakeholders.
Experience Required
Minimum 10 year(s)
Rules Officer at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Analytical Skills, Customer Service, Communication, Problem Solving, Financial Services Knowledge, Decision Making, Teamwork, Adaptability
Specialization
Candidates should have tertiary qualifications or experience in relevant sectors, along with strong analytical and communication skills. A basic understanding of financial products and the ability to work both independently and collaboratively are also required.
Manager, External Communications and Brand, Scams at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Strategic Communications, Brand Development, Content Development, Brand Architecture, Reputation Management, Multi Channel Campaigns, Digital Assets, Collaboration, Leadership, Communication Skills, Attention To Detail, Strategic Mindset, Project Management, User Experience, Stakeholder Engagement, Data Analysis
Specialization
Candidates should have substantial experience in strategic communications and brand management, ideally in a regulated environment. Strong leadership skills and the ability to work collaboratively with various stakeholders are essential.
Experience Required
Minimum 5 year(s)
Sr. Quality Assurance Specialist – Operational Quality, External Manufactur at Vertex Pharmaceuticals Incorporated - Australia
Boston, Massachusetts, United States - Full Time
Skills Needed
Quality Assurance, Cgmp, Gmp Manufacturing, Gmp Laboratory Operations, Event Investigations, Deviations, Change Controls, Analytical Laboratory Testing, Attention To Detail, Communication Skills, Document Management, Batch Records, Veeva, Lims, Oracle
Specialization
Candidates should have a bachelor's degree in a scientific field and 3-5 years of relevant experience, with knowledge of cGMPs in a pharmaceutical setting. Experience with QA support, event investigations, and network-based applications is also required.
Experience Required
Minimum 2 year(s)
Sessional Ombudsman - Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Consultative Approach, Complex Issue Distillation, Communication Skills, Empathy, Stakeholder Engagement, Resilience, Professionalism, Objectivity, Legal Qualification, Banking Knowledge, Finance Knowledge, Dispute Resolution, Contract Law, Insolvency, Securities
Specialization
Candidates should have a legal qualification and a proven record of success in banking and finance or related fields. A consultative approach and the ability to handle criticism while maintaining professionalism are essential.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Industry Practice, Regulation, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Continuous Improvement
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for engaging with diverse stakeholders.
Experience Required
Minimum 10 year(s)
Senior Culture and Capability Learning Consultant at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Learning & Development, Capability Building, Dispute Resolution, Learning Management Systems, Facilitation, Communication Skills, Stakeholder Engagement, Relationship Management, Continuous Improvement, Innovative Learning Solutions
Specialization
Candidates should have significant experience in Learning & Development or similar roles, with a strong understanding of dispute resolution processes preferred. Excellent facilitation and communication skills, along with the ability to design scalable learning programs and manage competing priorities, are essential.
Experience Required
Minimum 5 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Analytical Skills, Communication Skills, Consultation Skills, Interpersonal Skills, Problem Solving, Mentoring, Coaching, Decision Making, Insurance Expertise, Stakeholder Engagement, Legal Knowledge, Industry Standards, Continuous Improvement, Team Management, Resource Allocation
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance. Proven leadership skills and high-level analytical abilities are essential for this role.
Experience Required
Minimum 10 year(s)
Sessional Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, General Insurance Experience, Analytical Capability, Communication Skills, Stakeholder Engagement, Resilience, Dispute Resolution, Insurance Law Knowledge, Regulatory Guidance, Industry Practice, Caseload Management, Collaboration Skills, Public Scrutiny Management, Independent Work, Team Collaboration, Complex Issue Distillation
Specialization
Candidates should have legal qualifications and significant experience in the general insurance industry or related fields. Strong analytical, communication, and engagement skills are essential for managing complex issues and delivering fair outcomes.
Experience Required
Minimum 10 year(s)
IT Service & Systems Support Officer at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Communication Skills, Customer Centric Approach, End User Computing Support, Telephony Support, Active Directory Administration, Basic Network Management, Itil Framework Familiarity, Ip Telephony Systems, Enterprise Applications, Cloud Facilities
Specialization
Candidates should exhibit excellent communication skills and a customer-centric approach, along with some experience in supporting end-user computing and telephony. Familiarity with the ITIL framework and experience with IP telephony systems and cloud facilities is also beneficial.
Sessional Ombudsman - Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Consultative Approach, Complex Issue Distillation, Communication Skills, Empathy, Stakeholder Engagement, Resilience, Professionalism, Objectivity, Legal Qualification, Banking Knowledge, Finance Knowledge, Dispute Resolution, Contract Law, Insolvency, Securities
Specialization
Candidates should have a legal qualification and a proven record of success in banking and finance or related fields. A consultative approach and the ability to handle criticism while maintaining professionalism are essential.
Experience Required
Minimum 10 year(s)
Legal Counsel - Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Legal Advice, Litigation Risk Management, Legal Risk Management, Stakeholder Engagement, Analytical Skills, Negotiation Skills, Communication Skills, Attention To Detail, Time Management, Self Motivation, Adaptability, Teamwork, Problem Solving, Banking Law, Finance Law, Regulatory Compliance
Specialization
Candidates must have tertiary law qualifications and an Australian practising certificate, along with a minimum of 5 years of experience in banking and finance law. Strong decision-making, analytical, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Legal Counsel - Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Advice, Banking Law, Finance Law, Litigation Risk Management, Reputational Risk Management, Legal Risk Management, Regulatory Compliance, Stakeholder Engagement, Analytical Skills, Negotiation Skills, Communication Skills, Attention To Detail, Time Management, Adaptability, Teamwork, Problem Solving
Specialization
Candidates must have tertiary law qualifications and an Australian practising certificate, along with a minimum of 5 years of post-qualification experience in banking and finance law. Strong decision-making, analytical, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Business Operations Specialist at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Advanced Excel, Analytical Mindset, Data Driven Solutions, Reporting Frameworks, Communication Skills, Stakeholder Engagement, Problem Solving, Attention To Detail, Power Bi, Operational Efficiency, Workflow Streamlining, Metrics Monitoring, Budget Management, Performance Reporting, Engagement Metrics, Initiative
Specialization
Candidates should have advanced Excel skills and a strong analytical mindset for creating data-driven solutions. Excellent communication skills and the ability to manage competing priorities are also essential.
Experience Required
Minimum 2 year(s)
Sessional Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, General Insurance Experience, Analytical Capability, Communication Skills, Resilience, Dispute Resolution, Stakeholder Engagement, Regulatory Knowledge
Specialization
The ideal candidate will have legal qualifications and significant experience in the general insurance sector or related fields. Strong analytical skills and exceptional communication abilities are essential for engaging with a diverse range of stakeholders.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Industry Practice, Regulation, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Continuous Improvement
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for this role.
Experience Required
Minimum 10 year(s)
Ombudsman, Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Legal Qualifications, Banking Experience, Financial Services Knowledge, Analytical Thinking, Judgement, Communication Skills, Relationship Building, Resilience, Professionalism, Emotional Intelligence
Specialization
Candidates should have strong legal credentials and significant experience in the banking and finance sector. A deep understanding of financial services law and exceptional communication skills are also essential.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Decision Making, Coaching, Mentoring, Problem Solving, Insurance Expertise, Financial Services Law, Stakeholder Management, Team Management, Resilience, Innovation, Collaboration
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical skills and exceptional communication abilities are also essential for this role.
Experience Required
Minimum 10 year(s)
Ombudsman, Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, Banking Experience, Finance Knowledge, Analytical Thinking, Judgement, Communication Skills, Relationship Building, Resilience, Professionalism, Emotional Intelligence
Specialization
Candidates should have strong legal credentials and significant experience in the banking and finance sector or related fields. A deep understanding of financial services law and exceptional communication skills are also essential.
Experience Required
Minimum 10 year(s)
Dispute Resolution Specialist - General Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Complaint Handling, Alternative Dispute Resolution, Financial Services, General Insurance, Legal Principles, Negotiation, Investigation, Communication Skills, Organizational Skills, Resilience, Empathy, Microsoft Office, Dynamics365, SharePoint

Industry

Financial Services

Description
Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved directly with the financial firm Work with consumers and financial firms to gather information and understand the core issues Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently Utilise alternative dispute resolution methods to help parties resolves complaints by negotiation Investigate complaints that cannot be resolved by negotiation and produce preliminary assessments and draft decisions in Plain English. The kind of complaints you would review will be across: Domestic Insurance such as home and contents for car insurance Travel or ticket insurance Pet insurance Sickness or accident insurance Strata title insurance Small business insurances including farm insurance Qualifications To be successful in this role, you will have: Demonstrated understanding of complaint handling or alternative dispute resolution processes and a strong resolution mindset Demonstrated experience in the financial services industry, preferably within general insurance, legal, or alternative complaint resolution sectors. Ability to investigate and identify the issues and information we need to form a view Strong verbal and written communication skills to understand information and communicate the issues and approach in a clear and concise manner Draft written communication in Plain English tailoring it to stakeholders Excellent organisational skills that enable you to work across multiple complaints and activities simultaneously ensuring matters are progressing Resilience and empathy and willingness to have difficult conversations with consumers and financial firms, focusing on resolving complaints in a timely manner A highly responsive approach to your work Ability to work autonomously and as part of a close and supporting team Ability to work with Microsoft products including Office, Dynamics365 and SharePoint. An opportunity to thrive in and help contribute to a culture that values fairness, efficiency, and accessibility. Additional Information BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements. Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards. Employer of Choice Public Sector and NFP – Australian HR Awards 2023 Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion. Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity. Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing. Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas. Financial benefits – Not-for-profit salary packaging to boost take-home pay. Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices. If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion. We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected]. AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
Responsibilities
As a Dispute Resolution Specialist, you will review and resolve complaints from consumers and small businesses that have not been resolved directly with financial firms. You will apply a sound understanding of complaint resolution criteria and utilize alternative dispute resolution methods to negotiate and investigate complaints.
Dispute Resolution Specialist - General Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Complaint Handling, Alternative Dispute Resolution, Financial Services, General Insurance, Legal Principles, Negotiation, Investigation, Communication Skills, Organizational Skills, Resilience, Empathy, Microsoft Office, Dynamics365, Sharepoint
Specialization
Candidates should have a demonstrated understanding of complaint handling or alternative dispute resolution processes, along with experience in the financial services industry, preferably in general insurance. Strong communication skills and the ability to work autonomously and as part of a team are essential.
Experience Required
Minimum 2 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Team Management, Resilience, Accountability, Innovation
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for translating complex legal concepts and engaging with diverse stakeholders.
Experience Required
Minimum 10 year(s)
Rules Officer at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Analytical Skills, Customer Service, Communication, Problem Solving, Financial Services Knowledge, Decision Making, Teamwork, Adaptability
Specialization
Candidates should have tertiary qualifications or experience in relevant sectors, along with strong analytical and communication skills. A basic understanding of financial products and the ability to work both independently and collaboratively are also required.
Manager, External Communications and Brand, Scams at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Strategic Communications, Brand Development, Content Development, Brand Architecture, Reputation Management, Multi Channel Campaigns, Digital Assets, Collaboration, Leadership, Communication Skills, Attention To Detail, Strategic Mindset, Project Management, User Experience, Stakeholder Engagement, Data Analysis
Specialization
Candidates should have substantial experience in strategic communications and brand management, ideally in a regulated environment. Strong leadership skills and the ability to work collaboratively with various stakeholders are essential.
Experience Required
Minimum 5 year(s)
Sr. Quality Assurance Specialist – Operational Quality, External Manufactur at Vertex Pharmaceuticals Incorporated - Australia
Boston, Massachusetts, United States - Full Time
Skills Needed
Quality Assurance, Cgmp, Gmp Manufacturing, Gmp Laboratory Operations, Event Investigations, Deviations, Change Controls, Analytical Laboratory Testing, Attention To Detail, Communication Skills, Document Management, Batch Records, Veeva, Lims, Oracle
Specialization
Candidates should have a bachelor's degree in a scientific field and 3-5 years of relevant experience, with knowledge of cGMPs in a pharmaceutical setting. Experience with QA support, event investigations, and network-based applications is also required.
Experience Required
Minimum 2 year(s)
Sessional Ombudsman - Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Consultative Approach, Complex Issue Distillation, Communication Skills, Empathy, Stakeholder Engagement, Resilience, Professionalism, Objectivity, Legal Qualification, Banking Knowledge, Finance Knowledge, Dispute Resolution, Contract Law, Insolvency, Securities
Specialization
Candidates should have a legal qualification and a proven record of success in banking and finance or related fields. A consultative approach and the ability to handle criticism while maintaining professionalism are essential.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Industry Practice, Regulation, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Continuous Improvement
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for engaging with diverse stakeholders.
Experience Required
Minimum 10 year(s)
Senior Culture and Capability Learning Consultant at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Learning & Development, Capability Building, Dispute Resolution, Learning Management Systems, Facilitation, Communication Skills, Stakeholder Engagement, Relationship Management, Continuous Improvement, Innovative Learning Solutions
Specialization
Candidates should have significant experience in Learning & Development or similar roles, with a strong understanding of dispute resolution processes preferred. Excellent facilitation and communication skills, along with the ability to design scalable learning programs and manage competing priorities, are essential.
Experience Required
Minimum 5 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Analytical Skills, Communication Skills, Consultation Skills, Interpersonal Skills, Problem Solving, Mentoring, Coaching, Decision Making, Insurance Expertise, Stakeholder Engagement, Legal Knowledge, Industry Standards, Continuous Improvement, Team Management, Resource Allocation
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance. Proven leadership skills and high-level analytical abilities are essential for this role.
Experience Required
Minimum 10 year(s)
Sessional Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, General Insurance Experience, Analytical Capability, Communication Skills, Stakeholder Engagement, Resilience, Dispute Resolution, Insurance Law Knowledge, Regulatory Guidance, Industry Practice, Caseload Management, Collaboration Skills, Public Scrutiny Management, Independent Work, Team Collaboration, Complex Issue Distillation
Specialization
Candidates should have legal qualifications and significant experience in the general insurance industry or related fields. Strong analytical, communication, and engagement skills are essential for managing complex issues and delivering fair outcomes.
Experience Required
Minimum 10 year(s)
IT Service & Systems Support Officer at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Communication Skills, Customer Centric Approach, End User Computing Support, Telephony Support, Active Directory Administration, Basic Network Management, Itil Framework Familiarity, Ip Telephony Systems, Enterprise Applications, Cloud Facilities
Specialization
Candidates should exhibit excellent communication skills and a customer-centric approach, along with some experience in supporting end-user computing and telephony. Familiarity with the ITIL framework and experience with IP telephony systems and cloud facilities is also beneficial.
Sessional Ombudsman - Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Consultative Approach, Complex Issue Distillation, Communication Skills, Empathy, Stakeholder Engagement, Resilience, Professionalism, Objectivity, Legal Qualification, Banking Knowledge, Finance Knowledge, Dispute Resolution, Contract Law, Insolvency, Securities
Specialization
Candidates should have a legal qualification and a proven record of success in banking and finance or related fields. A consultative approach and the ability to handle criticism while maintaining professionalism are essential.
Experience Required
Minimum 10 year(s)
Legal Counsel - Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Legal Advice, Litigation Risk Management, Legal Risk Management, Stakeholder Engagement, Analytical Skills, Negotiation Skills, Communication Skills, Attention To Detail, Time Management, Self Motivation, Adaptability, Teamwork, Problem Solving, Banking Law, Finance Law, Regulatory Compliance
Specialization
Candidates must have tertiary law qualifications and an Australian practising certificate, along with a minimum of 5 years of experience in banking and finance law. Strong decision-making, analytical, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Legal Counsel - Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Advice, Banking Law, Finance Law, Litigation Risk Management, Reputational Risk Management, Legal Risk Management, Regulatory Compliance, Stakeholder Engagement, Analytical Skills, Negotiation Skills, Communication Skills, Attention To Detail, Time Management, Adaptability, Teamwork, Problem Solving
Specialization
Candidates must have tertiary law qualifications and an Australian practising certificate, along with a minimum of 5 years of post-qualification experience in banking and finance law. Strong decision-making, analytical, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Business Operations Specialist at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Advanced Excel, Analytical Mindset, Data Driven Solutions, Reporting Frameworks, Communication Skills, Stakeholder Engagement, Problem Solving, Attention To Detail, Power Bi, Operational Efficiency, Workflow Streamlining, Metrics Monitoring, Budget Management, Performance Reporting, Engagement Metrics, Initiative
Specialization
Candidates should have advanced Excel skills and a strong analytical mindset for creating data-driven solutions. Excellent communication skills and the ability to manage competing priorities are also essential.
Experience Required
Minimum 2 year(s)
Sessional Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, General Insurance Experience, Analytical Capability, Communication Skills, Resilience, Dispute Resolution, Stakeholder Engagement, Regulatory Knowledge
Specialization
The ideal candidate will have legal qualifications and significant experience in the general insurance sector or related fields. Strong analytical skills and exceptional communication abilities are essential for engaging with a diverse range of stakeholders.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Insurance, Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Financial Services Law, Industry Practice, Regulation, Problem Solving, Mentoring, Coaching, Decision Making, Stakeholder Relationships, Continuous Improvement
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical and communication skills are essential for this role.
Experience Required
Minimum 10 year(s)
Ombudsman, Banking and Finance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Legal Qualifications, Banking Experience, Financial Services Knowledge, Analytical Thinking, Judgement, Communication Skills, Relationship Building, Resilience, Professionalism, Emotional Intelligence
Specialization
Candidates should have strong legal credentials and significant experience in the banking and finance sector. A deep understanding of financial services law and exceptional communication skills are also essential.
Experience Required
Minimum 10 year(s)
Senior Ombudsman, Insurance at Australian Financial Complaints Authority Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Analytical Skills, Communication, Consultation, Interpersonal Skills, Decision Making, Coaching, Mentoring, Problem Solving, Insurance Expertise, Financial Services Law, Stakeholder Management, Team Management, Resilience, Innovation, Collaboration
Specialization
Candidates should have relevant legal qualifications and significant experience in general insurance, along with proven leadership skills. High-level analytical skills and exceptional communication abilities are also essential for this role.
Experience Required
Minimum 10 year(s)
Ombudsman, Banking and Finance at Australian Financial Complaints Authority Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Legal Qualifications, Banking Experience, Finance Knowledge, Analytical Thinking, Judgement, Communication Skills, Relationship Building, Resilience, Professionalism, Emotional Intelligence
Specialization
Candidates should have strong legal credentials and significant experience in the banking and finance sector or related fields. A deep understanding of financial services law and exceptional communication skills are also essential.
Experience Required
Minimum 10 year(s)