ob Overview

We're looking for an organized, detail-oriented Project Manager to lead the day-to-day delivery of individual Amplify client implementations, from kickoff through go-live and into post implementation hypercare. You'll own the project plan, RAID log, and change log for your engagements, and will be the connective tissue between the client, the Amplify delivery team, and supporting Amplify functions – making sure scope, timeline, and quality stay aligned to what was promised.

This is a hands-on delivery role: you'll manage two to four client implementations at a time, working closely with Solutions Consultants as well as internal and external delivery teams to keep each project running smoothly through each phase.

Key Responsibilities

• Delivery & Lifecycle – Guide client implementations through the full lifecycle: kickoff, discovery, configuration, data load, dashboards, training, go-live readiness, and hypercare transition.
• Planning & Governance – Translate the signed-off scope into a baselined plan with clear milestones, owners, and dates; track delivery against the project RACI.
• Risk & Change – Maintain the RAID log, action log, and change log; hold the team and client accountable to dates; manage scope through proper change governance.
• Configuration & Dashboards – Coordinate closely with the design lead to ensure scope, timelines, and signoff are well managed, follow the technical details closely enough to catch gaps or risks before they reach the client.
• Client Communication – Attend client meetings and deliver regular status updates, tailoring the message to the audience and flagging issues before they escalate.
• Documentation & Improvement – Maintain standard PM templates and documentation, and feed lessons learned back into Amplify's implementation methodology.
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