Description
The Nurse Education Manager is an advanced role involving the management, assessment, planning, coordination, implementation and evaluation of clinical and educational activities, including orientation, staff development and competency assessments.
Responsibilities

\PATIENT EXPERIENCE

• Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
• Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
• Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.
• Validates staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
• Communicates quantitative and qualitative information regarding the patient experience to the staff and the Interdisciplinary Patient Care Team.
• Collaborates with the Clinical Nurse Manager/Assistant Nurse Manager/physician dyad and escalates concerns as appropriate.
• Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

EDUCATIONAL/PROFESSIONAL DEVELOPMENT

• Participates in the development of other staff members and shares behaviors in both in a written and verbal format to nursing leadership.
• Meets regulatory, licensure and annual health assessment requirements
• Identifies learning strengths and needs of designated staff.
• Utilizes learning resources.
• Identifies and designs programs that facilitate organizational development.
• Evaluates the effectiveness of educational activities at the level of the learner, the department, and the institution.
• Develops, coordinates and implements activities to achieve educational objectives.
• Conducts reviews and evaluates educational needs assessments.
• Selects appropriate instructional strategies for educational programs.
• Designs, develops, and organizes training manuals, references, web-based and multi-media instructional aids, and other educational materials.
• Coordinates activities for maintaining educational materials.
• Acts as a trainer, facilitator, consultant, and supervisor to orientees.
• Supervises and coordinates the development and updating of orientation plans for assigned areas.
• Conducts orientation, in-service, competency and cardiac life support programs.
• Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.
• Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team.
• Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust.
• Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team.
• Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others.
• Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs.
• Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives.
• Serves as a professional role model and preceptor for new leadership staff and students.
• Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.
• Contributes to the profession of nursing through leadership and participation in professional organizations.

Please refer the Job description for details