ADDITIONAL INFORMATION

Job Number25014874
Job CategoryFood and Beverage & Culinary
LocationJW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TN
SchedulePart Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

Even the best culinary experiences aren’t just made by brilliant chefs – they become more memorable thanks to the great service our guests enjoy. As one of our food and beverage associates, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are delivered quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

• Accept, prepare and replenish complimentary amenities
• Prepare, assembly and deliver food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
• Present bills, collect payments and remove trays and trolley
• Take responsibility for ensuring the overall cleanliness of the room service area
• Check the Mini-Bar promptly
• Answer any guest questions about the mini bar products
• Refilling and maintaining the mini bars