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Leader Customer Success Digital Europe at Quadient
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Regional Leadership, Customer Retention, Saas, Account Management, Strategic Planning, Performance Management, Churn Reduction, Upsell And Cross Sell, Crm Systems, Analytical Skills, Multilingual Communication, Stakeholder Management, Lifecycle Management, Value Realization, Executive Presence
Specialization
Requires a bachelor's degree and senior leadership experience in Customer Success or post-sales roles, preferably within the SaaS or technology sector. Must have a proven track record of managing multi-country teams and driving retention outcomes in a matrixed environment.
Experience Required
Minimum 10 year(s)
Sales Representative - Eastern Europe at Lucy Group
Brașov, , Romania - Full Time
Skills Needed
Sales Management, Business Development, Consultative Selling, Account Planning, Sales Forecasting, Customer Relationship Management, Market Analysis, Iot Solutions, English Proficiency, Polish Proficiency, Cross Functional Collaboration, Strategic Sourcing
Specialization
Requires at least 3 years of experience in the technology, IT, telecommunications, or electrical industry. Must be fluent in English and Polish, with a strong understanding of IoT and smart city technologies.
Experience Required
Minimum 2 year(s)
Appointment booker at indeed
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Visitor Security Control at Obsidian Solutions Group LLC
Fayetteville, Georgia, United States - Full Time
Skills Needed
Physical Security, Access Control, Customer Service, Diss, Microsoft Office Suite, Visitor Management, Security Documentation, Identification Verification
Specialization
Requires an active Secret clearance, a high school diploma, and at least one year of experience in physical security. Candidates must be trained in the Defense Information Systems for Security (DISS) and proficient in Microsoft Office.
Admin Officer at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Master European Automotive Technician at Simply Auto Management LLC
Denver, Colorado, United States - Full Time
Skills Needed
European Vehicle Repair, Exotic Vehicle Repair, Diagnostic Tools, Vehicle Maintenance, Alignment Rack Operation, Tire Machine Operation, Technical Troubleshooting
Specialization
Candidates must have at least 7 years of experience specializing in European vehicles. Must be willing to relocate to Glenwood Springs, CO.
Experience Required
Minimum 5 year(s)
Warehouse Logistics Specialist (m/f/d) at PerZukunft Employment Agency GmbH & Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
VENDEDOR/A 20 horas semanales at Merkal
Valencia, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Sales Techniques, Kpi Tracking, Visual Merchandising, Stock Management, Cashier Operations, Teamwork, Retail Sales
Specialization
Seeking a commercial profile with a positive attitude and passion for fashion or footwear. Availability for afternoon shifts, including weekends, and previous retail experience is valued.
Employee Development Lead at Downer Group
Milton, Queensland, Australia - Full Time
Skills Needed
Capability Frameworks, Performance Management, Stakeholder Engagement, Workforce Analytics, Leader Led Development, Coaching, Continuous Improvement, Strategic Thinking, Instructional Design, Employee Engagement
Specialization
Requires a bachelor's degree in Adult Education, HR, or Psychology and at least five years of experience in employee development. Candidates must have a proven track record of implementing capability frameworks within large, matrixed organisations.
Experience Required
Minimum 5 year(s)
Data Engineer at STMicroelectronics
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
N/A
Mitarbeiter Küche in Teilzeit (m/w/d) at McDonald's Österreich
Gmunden, Upper Austria, Austria - Full Time
Skills Needed
Food Preparation, Kitchen Hygiene, Teamwork, Time Management, German Language Proficiency, Inventory Management
Specialization
Candidates should be precise, organized, and willing to work shifts and weekends. Good German language skills are required, and previous experience in gastronomy is an advantage.
Guest Experience Agent at Indigo Power
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Devops, Ci/Cd, Network Virtualization, Linux, Windows Server, Relational Databases, Nosql, Python, Ansible, Terraform, Cloud Migration, Client Management
Specialization
Requires a Bachelor's degree in Computer Science or a related field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification (Associate Cloud Engineer or Professional level) and possess deep expertise in networking and containerization.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Ci/Cd, Devops, Network Virtualization, Linux, Windows Server, Relational Databases, Nosql, Python, Ansible, Gke, Cloud Migration, Infrastructure Provisioning
Specialization
Requires a Bachelor's degree in Computer Science or a related field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification and possess deep expertise in GCP networking, security, and containerization.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_SRE _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Sre, Devops, Kubernetes, Azure, Aws, Gcp, Docker, Terraform, Python, Go, Java, Bash, Ci/Cd, Prometheus, Grafana, Linux
Specialization
Requires 4-7 years of experience in SRE or DevOps with strong proficiency in Linux and at least one scripting language. Must have hands-on experience with Kubernetes, Docker, and major cloud platforms like Azure, AWS, or GCP.
Experience Required
Minimum 5 year(s)
QVC Customer Service Specialist - Full Time at QVC
Charleston, South Carolina, United States - Full Time
Skills Needed
Customer Service, Problem Solving, De Escalation, Sales Promotion, Virtual Environment Navigation, Technical Troubleshooting, Communication, Account Data Analysis
Specialization
Requires at least 12 months of customer service experience and the ability to work in a distraction-free home environment. Must be available for weekends and holidays and capable of navigating multiple computer systems.
Experience Required
Minimum 2 year(s)
Commis Chef at le gout du plaisir inc
Luxembourg, Luxembourg, Luxembourg - Full Time
Skills Needed
N/A
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Devops, Ci/Cd, Linux, Network Virtualization, Storage, Compute Infrastructure, Python, Ansible, Gke, Cloud Migration, Relational Databases, Nosql
Specialization
Requires a bachelor's degree in a technical field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification (Associate Cloud Engineer or Professional level) and possess deep expertise in GCP networking and DevOps.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_SRE_GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Site Reliability Engineering, Devops, Kubernetes, Azure, Aws, Gcp, Docker, Terraform, Python, Go, Java, Bash, Ci/Cd, Prometheus, Grafana, Linux/Unix
Specialization
Requires 4-7 years of experience in SRE or DevOps with strong proficiency in Linux and at least one scripting language. Must have hands-on experience with cloud platforms, Kubernetes, and Infrastructure as Code tools.
Experience Required
Minimum 5 year(s)
Part-Time Outreach Specialist at The Independence Center
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Decision Making, Confidentiality, Ms Office, Zoom, Peer Support, Advocacy, De Escalation, Strategic Planning
Specialization
Requires at least one year of experience working with people with disabilities and proficiency in MS Office. Must possess a valid driver's license, reliable transportation, and a commitment to diversity and inclusion.
Leader Customer Success Digital Europe at Quadient
Munich, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success Management, Regional Leadership, Customer Retention, SaaS, Account Management, Strategic Planning, Performance Management, Churn Reduction, Upsell and Cross-sell, CRM Systems, Analytical Skills, Multilingual Communication, Stakeholder Management, Lifecycle Management, Value Realization, Executive Presence

Industry

Freight and Package Transportation

Description
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description The Role Located: London, Paris, or Munich / Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting to the SVP Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. The position plays a critical role in strengthening Quadient’s customer‑centric operating model by aligning Customer Success, Sales, and Product teams around shared outcomes and long‑term customer value. What you will do Own and execute the regional Customer Success strategy for Digital Europe, aligned with global standards and regional commercial priorities. Lead, develop, and performance‑manage Customer Success Managers supporting multiple customer segments and solution portfolios across Europe. Drive customer retention, renewals, and expansion outcomes, partnering closely with Sales to identify and execute upsell and cross‑sell opportunities. Ensure strong solution adoption, usage, and value realization, proactively managing customer health risks and success plans. Implement and scale customer engagement models across the region, including onboarding, lifecycle management, and value‑based success planning. Establish and maintain appropriate customer‑to‑CSM ratios, ensuring scalable coverage while reflecting market, segment, and customer complexity. Monitor and act on key Customer Success metrics, including churn, renewal rates, expansion ARR, adoption indicators, and customer health scores. Collaborate closely with Sales, Product, Support, Marketing, and Finance to deliver a seamless, integrated customer experience. Leverage customer insights and feedback to inform product roadmaps, go‑to‑market refinement, and service improvements. Promote a strong customer‑centric and performance‑driven culture, focused on accountability, collaboration, and continuous improvement. Contribute to regional talent planning, capability development, and succession discussions for Customer Success roles. About you Bachelor’s degree in Business, Customer Experience, Marketing, or a related field, or equivalent professional experience. Senior leadership experience in Customer Success, Account Management, or post‑sales roles, preferably within SaaS, digital, or technology‑enabled solutions. Proven experience driving customer retention, adoption, and expansion outcomes at scale. Experience leading regional, multi‑country customer success teams in a matrixed environment. Strong executive presence with the ability to partner credibly with senior sales, product, and operational leaders. Demonstrated ability to translate strategy into consistent, repeatable execution across diverse markets. Preferred Skills Experience operating Customer Success models across multiple European countries, including different regulatory and customer maturity contexts. Strong familiarity with Customer Success platforms and CRM systems (e.g., Salesforce, Gainsight, or equivalent). Experience supporting upsell and cross‑sell motions in partnership with Sales organizations. Ability to lead through transformation, scaling, or operating‑model change. Strong analytical skills and customer‑centric problem‑solving mindset. Multilingual capability, particularly English, German or French with experience working in multicultural environments. Additional Information Rewards & Benefits Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected] Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.
Responsibilities
Lead regional Customer Success teams across Europe to drive adoption, retention, and expansion for digital solutions. Align Customer Success, Sales, and Product teams to ensure long-term customer value and sustainable recurring revenue growth.
Leader Customer Success Digital Europe at Quadient
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Regional Leadership, Customer Retention, Saas, Account Management, Strategic Planning, Performance Management, Churn Reduction, Upsell And Cross Sell, Crm Systems, Analytical Skills, Multilingual Communication, Stakeholder Management, Lifecycle Management, Value Realization, Executive Presence
Specialization
Requires a bachelor's degree and senior leadership experience in Customer Success or post-sales roles, preferably within the SaaS or technology sector. Must have a proven track record of managing multi-country teams and driving retention outcomes in a matrixed environment.
Experience Required
Minimum 10 year(s)
Sales Representative - Eastern Europe at Lucy Group
Brașov, , Romania - Full Time
Skills Needed
Sales Management, Business Development, Consultative Selling, Account Planning, Sales Forecasting, Customer Relationship Management, Market Analysis, Iot Solutions, English Proficiency, Polish Proficiency, Cross Functional Collaboration, Strategic Sourcing
Specialization
Requires at least 3 years of experience in the technology, IT, telecommunications, or electrical industry. Must be fluent in English and Polish, with a strong understanding of IoT and smart city technologies.
Experience Required
Minimum 2 year(s)
Appointment booker at indeed
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Visitor Security Control at Obsidian Solutions Group LLC
Fayetteville, Georgia, United States - Full Time
Skills Needed
Physical Security, Access Control, Customer Service, Diss, Microsoft Office Suite, Visitor Management, Security Documentation, Identification Verification
Specialization
Requires an active Secret clearance, a high school diploma, and at least one year of experience in physical security. Candidates must be trained in the Defense Information Systems for Security (DISS) and proficient in Microsoft Office.
Admin Officer at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Master European Automotive Technician at Simply Auto Management LLC
Denver, Colorado, United States - Full Time
Skills Needed
European Vehicle Repair, Exotic Vehicle Repair, Diagnostic Tools, Vehicle Maintenance, Alignment Rack Operation, Tire Machine Operation, Technical Troubleshooting
Specialization
Candidates must have at least 7 years of experience specializing in European vehicles. Must be willing to relocate to Glenwood Springs, CO.
Experience Required
Minimum 5 year(s)
Warehouse Logistics Specialist (m/f/d) at PerZukunft Employment Agency GmbH & Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
VENDEDOR/A 20 horas semanales at Merkal
Valencia, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Sales Techniques, Kpi Tracking, Visual Merchandising, Stock Management, Cashier Operations, Teamwork, Retail Sales
Specialization
Seeking a commercial profile with a positive attitude and passion for fashion or footwear. Availability for afternoon shifts, including weekends, and previous retail experience is valued.
Employee Development Lead at Downer Group
Milton, Queensland, Australia - Full Time
Skills Needed
Capability Frameworks, Performance Management, Stakeholder Engagement, Workforce Analytics, Leader Led Development, Coaching, Continuous Improvement, Strategic Thinking, Instructional Design, Employee Engagement
Specialization
Requires a bachelor's degree in Adult Education, HR, or Psychology and at least five years of experience in employee development. Candidates must have a proven track record of implementing capability frameworks within large, matrixed organisations.
Experience Required
Minimum 5 year(s)
Data Engineer at STMicroelectronics
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
N/A
Mitarbeiter Küche in Teilzeit (m/w/d) at McDonald's Österreich
Gmunden, Upper Austria, Austria - Full Time
Skills Needed
Food Preparation, Kitchen Hygiene, Teamwork, Time Management, German Language Proficiency, Inventory Management
Specialization
Candidates should be precise, organized, and willing to work shifts and weekends. Good German language skills are required, and previous experience in gastronomy is an advantage.
Guest Experience Agent at Indigo Power
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Devops, Ci/Cd, Network Virtualization, Linux, Windows Server, Relational Databases, Nosql, Python, Ansible, Terraform, Cloud Migration, Client Management
Specialization
Requires a Bachelor's degree in Computer Science or a related field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification (Associate Cloud Engineer or Professional level) and possess deep expertise in networking and containerization.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Ci/Cd, Devops, Network Virtualization, Linux, Windows Server, Relational Databases, Nosql, Python, Ansible, Gke, Cloud Migration, Infrastructure Provisioning
Specialization
Requires a Bachelor's degree in Computer Science or a related field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification and possess deep expertise in GCP networking, security, and containerization.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_SRE _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Sre, Devops, Kubernetes, Azure, Aws, Gcp, Docker, Terraform, Python, Go, Java, Bash, Ci/Cd, Prometheus, Grafana, Linux
Specialization
Requires 4-7 years of experience in SRE or DevOps with strong proficiency in Linux and at least one scripting language. Must have hands-on experience with Kubernetes, Docker, and major cloud platforms like Azure, AWS, or GCP.
Experience Required
Minimum 5 year(s)
QVC Customer Service Specialist - Full Time at QVC
Charleston, South Carolina, United States - Full Time
Skills Needed
Customer Service, Problem Solving, De Escalation, Sales Promotion, Virtual Environment Navigation, Technical Troubleshooting, Communication, Account Data Analysis
Specialization
Requires at least 12 months of customer service experience and the ability to work in a distraction-free home environment. Must be available for weekends and holidays and capable of navigating multiple computer systems.
Experience Required
Minimum 2 year(s)
Commis Chef at le gout du plaisir inc
Luxembourg, Luxembourg, Luxembourg - Full Time
Skills Needed
N/A
IN_Senior Associate_GCP Infra Networking Storage _GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Gcp Infra Networking Storage, Google Cloud Platform, Identity And Access Management, Kubernetes, Devops, Ci/Cd, Linux, Network Virtualization, Storage, Compute Infrastructure, Python, Ansible, Gke, Cloud Migration, Relational Databases, Nosql
Specialization
Requires a bachelor's degree in a technical field and 7+ years of IT infrastructure experience, including 3+ years in customer-facing roles. Must hold a Google Cloud certification (Associate Cloud Engineer or Professional level) and possess deep expertise in GCP networking and DevOps.
Experience Required
Minimum 5 year(s)
IN_Senior Associate_SRE_GCC_Advisory_Hyderabad at pwc
Hyderabad, Telangana, India - Full Time
Skills Needed
Site Reliability Engineering, Devops, Kubernetes, Azure, Aws, Gcp, Docker, Terraform, Python, Go, Java, Bash, Ci/Cd, Prometheus, Grafana, Linux/Unix
Specialization
Requires 4-7 years of experience in SRE or DevOps with strong proficiency in Linux and at least one scripting language. Must have hands-on experience with cloud platforms, Kubernetes, and Infrastructure as Code tools.
Experience Required
Minimum 5 year(s)
Part-Time Outreach Specialist at The Independence Center
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Decision Making, Confidentiality, Ms Office, Zoom, Peer Support, Advocacy, De Escalation, Strategic Planning
Specialization
Requires at least one year of experience working with people with disabilities and proficiency in MS Office. Must possess a valid driver's license, reliable transportation, and a commitment to diversity and inclusion.