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Production Support Specialist at Infosys
Burnaby, BC, Canada - Full Time
Skills Needed
Python, Sql, Privacy Regulations, Oracle, Snowflake, Communication Skills, Automation, Database, Azure, Shell Scripting, Logging, Ticketing Tools, Infosys, Aws, Root, Scripting
Qualification
Graduate
Experience Required
Minimum 3 year(s)
AVP, Production Support Engineer, Middle Office Technology, Group Technolog at DBS Bank
Singapore, , Singapore - Full Time
Skills Needed
Lumen, Angular, Git, Actimize, Jira, Software Development, Windows, Mariadb, Aws, Appdynamics, Computer Science, Sql Server, Bitbucket, Airflow, Java, Relational Databases, Spring Boot, Oracle, Scripting, Python, Jenkins
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Apps Development Lead- C13 - MISSISSAUGA-CC at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Hadoop, Spark, Hbase, Programming Languages, Azure, Information Technology, Big Data, Oracle, Kafka, Leadership Skills, Project Management Skills, Color, Aws, Computer Engineering, Software Development, Hive, Scala, Distributed Systems, Consideration, Sql, Computer Science
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 5 year(s)
consultant, management at MIGSOPCUBED
Longueuil, QC J4K 5G7, Canada - Full Time
Skills Needed
Project Planning, Jira, Oracle, Project Coordination, Research, Technology, Agile, Sharepoint, Visual Basic, Microsoft Dynamics Nav, Ms Project
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Business Analyst, Global Data Management Team (12-month Contract) at Fiera Capital
Toronto, ON M5J 2J1, Canada - Full Time
Skills Needed
Excel, Bloomberg, Pacer, Eagle, Oracle, Communication Skills, Sql
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Data Modeller - SQL ( Banking ) at Atlantis IT group
Toronto, ON, Canada - Full Time
Skills Needed
Data Services, Aws, Scrum, Data Governance, Information Technology, Agile, Azure, Erwin, Hadoop, Powerdesigner, Spark, Mysql, Computer Science, Analytical Skills, Sql Server, Oracle
Specialization
Computer science information technology or a related field
Qualification
Graduate
Cloud Dynamo DBA at W3Global Canada Inc
Toronto, ON, Canada - Full Time
Skills Needed
Mongodb, Couchbase, Recovery Planning, Table Design, Backup, Capacity Management, Infrastructure, Database Monitoring, Mysql, Code, Indexing, Computer Science, Postgresql, Cassandra, Security, Synchronization, Sql Server, Oracle, Information Technology, Cloud, Tuning
Specialization
Computer science information technology or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
consultant/consultante en gestion at MIGSOPCUBED
Longueuil, QC J4K 5G7, Canada - Full Time
Skills Needed
Ms Project, Visual Basic, Maritime, Infrastructure, Jira, Oracle, Sharepoint, Agile, Microsoft Dynamics Nav
Qualification
Graduate
Supply Chain Business Analyst at OneH2 Inc
Clover, SC 29710, USA - Full Time
Skills Needed
Sql, Power Bi, Six Sigma, Reporting, Sap, Oracle, Communication Skills, Forecasting, Data Analytics, Supply Chain
Specialization
Management business data analytics or a related field master's degree preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Lead Business Intelligence Product Developer at Canadian Blood Services
Ottawa, ON K1B 4S5, Canada - Full Time
Skills Needed
Postgresql, Computer Engineering, Google Cloud, Mysql, Communication Skills, Arcgis, Computer Science, Qgis, Information Technology, Aws, Oracle, Sql Server, Training, Azure, Tableau
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Finance Business Partner at Bupa
SWLS0, , United Kingdom - Full Time
Skills Needed
Continuous Improvement, Time Management, Communication Skills, Oracle, Operations, Peoplesoft
Qualification
Graduate
Principal Technical - Enterprise Architect, Technology & Digital, FT, 08:30 at Baptist Health South Florida
United States, , USA - Full Time
Skills Needed
Zachman, Databases, Docker, Amazon Rds, Architecture Frameworks, Oracle, Technology Solutions, Containerization, Computer Science, Hipaa, Information Technology, Kubernetes, Sql, Nosql, Google Cloud Platform, Aws
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Software Developer at Cornerstone Building Brands
Brantford, ON, Canada - Full Time
Skills Needed
Oracle, Bootstrap, Normalization, Database Design, Design Patterns, .Net Framework, Css, Integration Testing, Java, Mvc, Software Development, Html, Sql Server, Database Systems, Computer Science, Test Driven Development, Unit Testing, Communication Skills, Debugging, C++
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Business Intelligence & AI/Automation Intern at Sun Orchard LLC
Miami, FL 33131, USA - Full Time
Skills Needed
Financial Statements, Sql, Oracle, Inventory Accounting, Analytical Skills, Automation Tools, Microsoft Excel, Sap, Communication Skills, Power Bi, Finance
Specialization
Accounting, Finance
Qualification
Graduate
Credit Operations Manager at Veritiv
Carrollton, TX 75007, USA - Full Time
Skills Needed
Organization Skills, Risk, Leadership, Oracle, Strategy, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Manager Of Financial Planning & Analysis at Helzberg Diamonds
North Kansas City, Missouri, USA - Full Time
Skills Needed
Finance, Oracle, Planning Systems, Communication Skills, Relational Databases, Business Case, Presentation Development, Tableau, Snowflake
Specialization
Accounting business or finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Finance Manager FP&A and Automation, Amazon Supply Chain Services (ASCS) at Amazoncom Services LLC
New York, New York, USA - Full Time
Skills Needed
Addition, Jd Edwards, Finance, Essbase, Oracle, Sap, Sql, Base Pay, Financial Systems, Economics, Tax, Cognos, Computer Science, Amazon
Specialization
Accounting, Analytical, Business, Economics, Engineering, Finance, Math
Qualification
BSc
Experience Required
Minimum 3 year(s)
Technical Applications Development Group Manager at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Flask, Containerization, Rest, Design Principles, Azure, Paas, Pipelines, Mysql, Computer Science, Oracle, Databases, Google Cloud Platform, Code, Consideration, Managed Services, Optimization, Docker, Technical Discussions, Mentoring, Hiring, Hibernate, Infrastructure, Iaas
Specialization
Computer Science, Engineering
Qualification
Graduate
Full Stack Java Engineer, Enterprise Technology Services at Apple
Austin, Texas, USA - Full Time
Skills Needed
Business Logic, Mongodb, Writing, Color, Responsiveness, Unix, Computer Science, Angular, Ownership, Java, Oracle, Apple, Working Experience, Hibernate, Relational Databases, Accessibility, Accountability
Qualification
Graduate
Senior Software Engineer - AVP at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Working Experience, Oracle, Docker, Color, Aws, Angular, Consideration, Kubernetes, Systems Analysis, Java, Microservices, Architecture, Spring Boot
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Production Support Specialist at Infosys
Burnaby, BC, Canada -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

81575.0

Posted On

18 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Python, Sql, Privacy Regulations, Oracle, Snowflake, Communication Skills, Automation, Database, Azure, Shell Scripting, Logging, Ticketing Tools, Infosys, Aws, Root, Scripting

Industry

Information Technology/IT

Description

LOCATION AND EXPERIENCE LEVEL:

1 Role: Canada, 6+ Years
Employment Type: Full-Time
Work Schedule: 24×7 Rotational Support

JOB SUMMARY:

We are seeking dedicated and experienced Production Support Specialists to ensure the stability, performance, and privacy compliance of critical applications in a 24×7 production environment. This role is part of the Data Management & Governance team, with a strong emphasis on Data Privacy. The ideal candidate will have expertise in SQL, Snowflake, Splunk, and API troubleshooting, along with experience supporting privacy-centric platforms and ensuring adherence to data protection regulations.

Key Responsibilities:

  • Collaborate with data management, development & infrastructure teams for root cause analysis.
  • Lead production support activities for mission-critical data privacy applications.
  • Monitor system health & performance using Splunk & Grafana.
  • Investigate & resolve application issues, ensuring minimal downtime.
  • Manage incidents & service requests in alignment with SLAs.
  • Provide support for APIs & data-related issues, including Snowflake queries.
  • Participate in 24×7 rotational shifts & ensure smooth handovers.
  • Document troubleshooting steps &contribute to knowledge base.

Must-Have Skills:

  • Database & Querying: SQL
  • Data Platforms: Snowflake
  • Monitoring & Logging: Splunk, Grafana
  • Application Support Experience: Incident triage, root cause analysis, resolution
  • API Troubleshooting: RESTful APIs, error handling, &performance monitoring
  • Production Environment: Experience in 24×7 support models, including on-call rotations
  • Understanding of data privacy principles and secure data handling

Good-to-Have Skills:

  • Database Technologies: Oracle
  • Cloud Exposure: AWS, Azure, or GCP
  • Automation & Scripting: Python, Shell scripting
  • ITIL Practices: Incident, Problem & Change Management
  • Ticketing Tools: ServiceNow, JIRA
  • Exposure to privacy management applications / tools

Qualifications:

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  • Candidate must live within commuting distance of Burnaby, BC or be willing to relocate.
  • Experience in production support or application support roles.
  • Strong analytical & communication skills.
  • Ability to work under pressure & manage multiple priorities
  • Knowledge of data privacy regulations is a plus
Responsibilities
  • Collaborate with data management, development & infrastructure teams for root cause analysis.
  • Lead production support activities for mission-critical data privacy applications.
  • Monitor system health & performance using Splunk & Grafana.
  • Investigate & resolve application issues, ensuring minimal downtime.
  • Manage incidents & service requests in alignment with SLAs.
  • Provide support for APIs & data-related issues, including Snowflake queries.
  • Participate in 24×7 rotational shifts & ensure smooth handovers.
  • Document troubleshooting steps &contribute to knowledge base
Production Support Specialist at Infosys
Burnaby, BC, Canada - Full Time
Skills Needed
Python, Sql, Privacy Regulations, Oracle, Snowflake, Communication Skills, Automation, Database, Azure, Shell Scripting, Logging, Ticketing Tools, Infosys, Aws, Root, Scripting
Qualification
Graduate
Experience Required
Minimum 3 year(s)
AVP, Production Support Engineer, Middle Office Technology, Group Technolog at DBS Bank
Singapore, , Singapore - Full Time
Skills Needed
Lumen, Angular, Git, Actimize, Jira, Software Development, Windows, Mariadb, Aws, Appdynamics, Computer Science, Sql Server, Bitbucket, Airflow, Java, Relational Databases, Spring Boot, Oracle, Scripting, Python, Jenkins
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Apps Development Lead- C13 - MISSISSAUGA-CC at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Hadoop, Spark, Hbase, Programming Languages, Azure, Information Technology, Big Data, Oracle, Kafka, Leadership Skills, Project Management Skills, Color, Aws, Computer Engineering, Software Development, Hive, Scala, Distributed Systems, Consideration, Sql, Computer Science
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 5 year(s)
consultant, management at MIGSOPCUBED
Longueuil, QC J4K 5G7, Canada - Full Time
Skills Needed
Project Planning, Jira, Oracle, Project Coordination, Research, Technology, Agile, Sharepoint, Visual Basic, Microsoft Dynamics Nav, Ms Project
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Business Analyst, Global Data Management Team (12-month Contract) at Fiera Capital
Toronto, ON M5J 2J1, Canada - Full Time
Skills Needed
Excel, Bloomberg, Pacer, Eagle, Oracle, Communication Skills, Sql
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Data Modeller - SQL ( Banking ) at Atlantis IT group
Toronto, ON, Canada - Full Time
Skills Needed
Data Services, Aws, Scrum, Data Governance, Information Technology, Agile, Azure, Erwin, Hadoop, Powerdesigner, Spark, Mysql, Computer Science, Analytical Skills, Sql Server, Oracle
Specialization
Computer science information technology or a related field
Qualification
Graduate
Cloud Dynamo DBA at W3Global Canada Inc
Toronto, ON, Canada - Full Time
Skills Needed
Mongodb, Couchbase, Recovery Planning, Table Design, Backup, Capacity Management, Infrastructure, Database Monitoring, Mysql, Code, Indexing, Computer Science, Postgresql, Cassandra, Security, Synchronization, Sql Server, Oracle, Information Technology, Cloud, Tuning
Specialization
Computer science information technology or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
consultant/consultante en gestion at MIGSOPCUBED
Longueuil, QC J4K 5G7, Canada - Full Time
Skills Needed
Ms Project, Visual Basic, Maritime, Infrastructure, Jira, Oracle, Sharepoint, Agile, Microsoft Dynamics Nav
Qualification
Graduate
Supply Chain Business Analyst at OneH2 Inc
Clover, SC 29710, USA - Full Time
Skills Needed
Sql, Power Bi, Six Sigma, Reporting, Sap, Oracle, Communication Skills, Forecasting, Data Analytics, Supply Chain
Specialization
Management business data analytics or a related field master's degree preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Lead Business Intelligence Product Developer at Canadian Blood Services
Ottawa, ON K1B 4S5, Canada - Full Time
Skills Needed
Postgresql, Computer Engineering, Google Cloud, Mysql, Communication Skills, Arcgis, Computer Science, Qgis, Information Technology, Aws, Oracle, Sql Server, Training, Azure, Tableau
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Finance Business Partner at Bupa
SWLS0, , United Kingdom - Full Time
Skills Needed
Continuous Improvement, Time Management, Communication Skills, Oracle, Operations, Peoplesoft
Qualification
Graduate
Principal Technical - Enterprise Architect, Technology & Digital, FT, 08:30 at Baptist Health South Florida
United States, , USA - Full Time
Skills Needed
Zachman, Databases, Docker, Amazon Rds, Architecture Frameworks, Oracle, Technology Solutions, Containerization, Computer Science, Hipaa, Information Technology, Kubernetes, Sql, Nosql, Google Cloud Platform, Aws
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Software Developer at Cornerstone Building Brands
Brantford, ON, Canada - Full Time
Skills Needed
Oracle, Bootstrap, Normalization, Database Design, Design Patterns, .Net Framework, Css, Integration Testing, Java, Mvc, Software Development, Html, Sql Server, Database Systems, Computer Science, Test Driven Development, Unit Testing, Communication Skills, Debugging, C++
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Business Intelligence & AI/Automation Intern at Sun Orchard LLC
Miami, FL 33131, USA - Full Time
Skills Needed
Financial Statements, Sql, Oracle, Inventory Accounting, Analytical Skills, Automation Tools, Microsoft Excel, Sap, Communication Skills, Power Bi, Finance
Specialization
Accounting, Finance
Qualification
Graduate
Credit Operations Manager at Veritiv
Carrollton, TX 75007, USA - Full Time
Skills Needed
Organization Skills, Risk, Leadership, Oracle, Strategy, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Manager Of Financial Planning & Analysis at Helzberg Diamonds
North Kansas City, Missouri, USA - Full Time
Skills Needed
Finance, Oracle, Planning Systems, Communication Skills, Relational Databases, Business Case, Presentation Development, Tableau, Snowflake
Specialization
Accounting business or finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Finance Manager FP&A and Automation, Amazon Supply Chain Services (ASCS) at Amazoncom Services LLC
New York, New York, USA - Full Time
Skills Needed
Addition, Jd Edwards, Finance, Essbase, Oracle, Sap, Sql, Base Pay, Financial Systems, Economics, Tax, Cognos, Computer Science, Amazon
Specialization
Accounting, Analytical, Business, Economics, Engineering, Finance, Math
Qualification
BSc
Experience Required
Minimum 3 year(s)
Technical Applications Development Group Manager at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Flask, Containerization, Rest, Design Principles, Azure, Paas, Pipelines, Mysql, Computer Science, Oracle, Databases, Google Cloud Platform, Code, Consideration, Managed Services, Optimization, Docker, Technical Discussions, Mentoring, Hiring, Hibernate, Infrastructure, Iaas
Specialization
Computer Science, Engineering
Qualification
Graduate
Full Stack Java Engineer, Enterprise Technology Services at Apple
Austin, Texas, USA - Full Time
Skills Needed
Business Logic, Mongodb, Writing, Color, Responsiveness, Unix, Computer Science, Angular, Ownership, Java, Oracle, Apple, Working Experience, Hibernate, Relational Databases, Accessibility, Accountability
Qualification
Graduate
Senior Software Engineer - AVP at Citi
Mississauga, ON L5R 0B8, Canada - Full Time
Skills Needed
Working Experience, Oracle, Docker, Color, Aws, Angular, Consideration, Kubernetes, Systems Analysis, Java, Microservices, Architecture, Spring Boot
Qualification
Graduate
Experience Required
Minimum 5 year(s)